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Fresh install with *arr Stack, "permission denied" on all trackers #922
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Area: API
Area: Database
Area: Db-migration
Area: Download Clients
Area: Indexer
Area: Metadata API
Area: Notifications
Area: Tooling
Area: UI
Area: Update API
Priority: High
Priority: Low
Priority: Medium
Status: Cannot Reproduce
Status: Confirmed
Status: Help Wanted
Status: In Progress
Status: Indexer - need invite
Status: Info Needed
Status: Investigating
Status: Logs Needed
Status: Maybe One Day
Status: Needs Triage
Status: Unlikely
Status: Waiting for OP
Status: Won't Fix
Type: Bug
Type: Bug
Type: Documentation
Type: Duplicate
Type: Enhancement
Type: External Bug
Type: Feature Request
Type: Regression
Type: Support
Type: Support.
lidarr-pull
radarr-pull
sonarr upstream
sonarr-pull
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Reference
starred/Prowlarr#922
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Originally created by @LazerDickMcCheese on GitHub (Aug 26, 2023).
Is there an existing issue for this?
Current Behavior
-Attempt a download via Sonarr (doesn't make it to client) and Radarr ("permission denied" across the board)
-Read troubleshooting guide
-No reference to issue
-Search Github
-No reference to issue
-Sad face
Expected Behavior
-Successfully attempt a download via Sonarr and Radarr
-Happy face
Steps To Reproduce
Environment
What branch are you running?
Master
Trace Logs?
2023-08-26 10:38:20.6|Trace|EventAggregator|Publishing IndexerQueryEvent
2023-08-26 10:38:20.7|Trace|EventAggregator|IndexerQueryEvent -> HistoryService
2023-08-26 10:38:20.7|Trace|EventAggregator|IndexerQueryEvent <- HistoryService
2023-08-26 10:38:20.7|Debug|ReleaseSearchService|Total of 0 reports were found for Term: [DownLoad 2015], Offset: 0, Limit: 100, Categories: [2000, 2045, 2010, 2020, 2040, 2030] from 1 indexer(s)
2023-08-26 10:38:20.8|Trace|Http|Res: 513 [GET] /19/api?t=search&cat=2000,2045,2010,2020,2040,2030&extended=1&apikey=(removed)&offset=0&limit=100&q=DownLoad%202015: 200.OK (6116 ms)
2023-08-26 10:38:21.4|Trace|IndexerHttpClient|Req: [GET] https://1337x.to/sort-search/DownLoad%202015/time/desc/4/
2023-08-26 10:38:21.4|Trace|ConfigService|Using default config value for 'proxyenabled' defaultValue:'False'
2023-08-26 10:38:21.8|Trace|IndexerHttpClient|Res: HTTP/2.0 [GET] https://1337x.to/sort-search/DownLoad%202015/time/desc/4/: 200.OK (21180 bytes) (404 ms)
2023-08-26 10:38:21.8|Debug|Cardigann|Parsing
2023-08-26 10:38:21.9|Trace|ConfigService|Using default config value for 'logindexerresponse' defaultValue:'False'
2023-08-26 10:38:21.9|Debug|Cardigann|Got 20 releases
2023-08-26 10:38:21.9|Trace|ReleaseSearchService|26 Cardigann Releases which didn't contain search categories [2000, 2070, 2030, 2010, 2040, 2060, 2045] were filtered
2023-08-26 10:38:21.9|Trace|EventAggregator|Publishing IndexerQueryEvent
2023-08-26 10:38:21.9|Trace|EventAggregator|IndexerQueryEvent -> HistoryService
2023-08-26 10:38:21.9|Trace|EventAggregator|IndexerQueryEvent <- HistoryService
2023-08-26 10:38:21.9|Trace|EventAggregator|Publishing IndexerQueryEvent
2023-08-26 10:38:21.9|Trace|EventAggregator|IndexerQueryEvent -> HistoryService
2023-08-26 10:38:21.9|Trace|EventAggregator|IndexerQueryEvent <- HistoryService
2023-08-26 10:38:21.9|Trace|EventAggregator|Publishing IndexerQueryEvent
2023-08-26 10:38:22.0|Trace|EventAggregator|IndexerQueryEvent -> HistoryService
2023-08-26 10:38:22.0|Trace|EventAggregator|IndexerQueryEvent <- HistoryService
2023-08-26 10:38:22.0|Trace|EventAggregator|Publishing IndexerQueryEvent
2023-08-26 10:38:22.0|Trace|EventAggregator|IndexerQueryEvent -> HistoryService
2023-08-26 10:38:22.0|Trace|EventAggregator|IndexerQueryEvent <- HistoryService
2023-08-26 10:38:22.0|Debug|ReleaseSearchService|Total of 54 reports were found for Term: [DownLoad 2015], Offset: 0, Limit: 100, Categories: [2000, 2070, 2030, 2010, 2040, 2060, 2045] from 1 indexer(s)
2023-08-26 10:38:22.0|Trace|Http|Res: 506 [GET] /2/api?t=search&cat=2000,2070,2030,2010,2040,2060,2045&extended=1&apikey=(removed)&offset=0&limit=100&q=DownLoad%202015: 200.OK (7368 ms)
2023-08-26 10:38:29.9|Trace|Scheduler|Pending Tasks: 0
2023-08-26 10:38:59.9|Trace|Scheduler|Pending Tasks: 0
2023-08-26 10:39:29.9|Trace|Scheduler|Pending Tasks: 0
2023-08-26 10:39:59.9|Trace|Scheduler|Pending Tasks: 0
2023-08-26 10:40:29.9|Trace|Scheduler|Pending Tasks: 0
2023-08-26 10:40:59.9|Trace|Scheduler|Pending Tasks: 1
2023-08-26 10:41:00.0|Trace|CommandQueueManager|Publishing MessagingCleanup
2023-08-26 10:41:00.0|Trace|CommandQueueManager|Checking if command is queued or started: MessagingCleanup
2023-08-26 10:41:00.0|Trace|CommandQueueManager|Inserting new command: MessagingCleanup
2023-08-26 10:41:00.0|Trace|CommandExecutor|MessagingCleanupCommand -> CleanupCommandMessagingService
2023-08-26 10:41:00.0|Trace|CommandQueueManager|Marking command as started: MessagingCleanup
2023-08-26 10:41:00.0|Trace|CommandQueueManager|Cleaning up old commands
2023-08-26 10:41:00.0|Trace|CommandQueueManager|Updating command status
2023-08-26 10:41:00.0|Trace|EventAggregator|Publishing CommandExecutedEvent
2023-08-26 10:41:00.0|Trace|EventAggregator|CommandExecutedEvent -> TaskManager
2023-08-26 10:41:00.1|Trace|TaskManager|Updating last run time for: NzbDrone.Core.Messaging.Commands.MessagingCleanupCommand
2023-08-26 10:41:00.1|Trace|EventAggregator|CommandExecutedEvent <- TaskManager
2023-08-26 10:41:00.1|Trace|EventAggregator|CommandExecutedEvent -> TaskController
2023-08-26 10:41:00.1|Trace|EventAggregator|CommandExecutedEvent <- TaskController
2023-08-26 10:41:00.1|Trace|CommandExecutor|MessagingCleanupCommand <- CleanupCommandMessagingService [00:00:00.0269908]
2023-08-26 10:41:00.1|Trace|Http|Req: 520 [GET] /api/v1/command (from 127.0.0.1 Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/116.0)
2023-08-26 10:41:00.1|Debug|Prowlarr.Http.Authentication.ApiKeyAuthenticationHandler|AuthenticationScheme: API was successfully authenticated.
2023-08-26 10:41:00.1|Trace|CommandQueueManager|Getting all commands
2023-08-26 10:41:00.1|Trace|Http|Res: 520 [GET] /api/v1/command: 200.OK (38 ms)
2023-08-26 10:41:00.1|Debug|Api|[GET] /api/v1/command: 200.OK (38 ms)
2023-08-26 10:41:30.0|Trace|Scheduler|Pending Tasks: 0
2023-08-26 10:42:00.0|Trace|Scheduler|Pending Tasks: 0
2023-08-26 10:42:30.0|Trace|Scheduler|Pending Tasks: 0
2023-08-26 10:43:00.0|Trace|Scheduler|Pending Tasks: 0
2023-08-26 10:43:30.0|Trace|Scheduler|Pending Tasks: 0
2023-08-26 10:44:00.1|Trace|Scheduler|Pending Tasks: 0
2023-08-26 10:44:30.1|Trace|Scheduler|Pending Tasks: 0
2023-08-26 10:45:00.1|Trace|Scheduler|Pending Tasks: 0
2023-08-26 10:45:30.1|Trace|Scheduler|Pending Tasks: 0
2023-08-26 10:46:00.2|Trace|Scheduler|Pending Tasks: 1
2023-08-26 10:46:00.2|Trace|CommandQueueManager|Publishing MessagingCleanup
2023-08-26 10:46:00.2|Trace|CommandQueueManager|Checking if command is queued or started: MessagingCleanup
2023-08-26 10:46:00.2|Trace|CommandQueueManager|Inserting new command: MessagingCleanup
2023-08-26 10:46:00.2|Trace|CommandExecutor|MessagingCleanupCommand -> CleanupCommandMessagingService
2023-08-26 10:46:00.2|Trace|CommandQueueManager|Marking command as started: MessagingCleanup
2023-08-26 10:46:00.2|Trace|CommandQueueManager|Cleaning up old commands
2023-08-26 10:46:00.2|Trace|CommandQueueManager|Updating command status
2023-08-26 10:46:00.2|Trace|EventAggregator|Publishing CommandExecutedEvent
2023-08-26 10:46:00.2|Trace|EventAggregator|CommandExecutedEvent -> TaskManager
2023-08-26 10:46:00.2|Trace|TaskManager|Updating last run time for: NzbDrone.Core.Messaging.Commands.MessagingCleanupCommand
2023-08-26 10:46:00.3|Trace|EventAggregator|CommandExecutedEvent <- TaskManager
2023-08-26 10:46:00.3|Trace|EventAggregator|CommandExecutedEvent -> TaskController
2023-08-26 10:46:00.3|Trace|EventAggregator|CommandExecutedEvent <- TaskController
2023-08-26 10:46:00.3|Trace|CommandExecutor|MessagingCleanupCommand <- CleanupCommandMessagingService [00:00:00.0241723]
2023-08-26 10:46:00.3|Trace|Http|Req: 521 [GET] /api/v1/command (from 127.0.0.1 Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/116.0)
2023-08-26 10:46:00.3|Debug|Prowlarr.Http.Authentication.ApiKeyAuthenticationHandler|AuthenticationScheme: API was successfully authenticated.
2023-08-26 10:46:00.3|Trace|CommandQueueManager|Getting all commands
2023-08-26 10:46:00.3|Trace|Http|Res: 521 [GET] /api/v1/command: 200.OK (35 ms)
2023-08-26 10:46:00.3|Debug|Api|[GET] /api/v1/command: 200.OK (35 ms)
2023-08-26 10:46:30.2|Trace|Scheduler|Pending Tasks: 0
2023-08-26 10:46:40.7|Trace|Http|Req: 522 [GET] /api/v1/health (from 127.0.0.1 Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/116.0)
2023-08-26 10:46:40.7|Trace|Http|Req: 523 [GET] /api/v1/system/status (from 127.0.0.1 Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/116.0)
2023-08-26 10:46:40.7|Debug|Prowlarr.Http.Authentication.ApiKeyAuthenticationHandler|AuthenticationScheme: API was successfully authenticated.
2023-08-26 10:46:40.8|Debug|Prowlarr.Http.Authentication.ApiKeyAuthenticationHandler|AuthenticationScheme: API was successfully authenticated.
2023-08-26 10:46:40.8|Trace|Http|Res: 522 [GET] /api/v1/health: 200.OK (25 ms)
2023-08-26 10:46:40.8|Trace|Http|Res: 523 [GET] /api/v1/system/status: 200.OK (32 ms)
2023-08-26 10:46:40.8|Debug|Api|[GET] /api/v1/health: 200.OK (25 ms)
2023-08-26 10:46:40.8|Debug|Api|[GET] /api/v1/system/status: 200.OK (32 ms)
2023-08-26 10:47:00.2|Trace|Scheduler|Pending Tasks: 0
Trace Logs have been provided as applicable. Reports may be closed if the required logs are not provided.
trace- that are relevant and show this issue.@github-actions[bot] commented on GitHub (Aug 26, 2023):
👋 @LazerDickMcCheese, we use the issue tracker exclusively for bug reports and feature requests. However, this issue appears to be a support request. Please hop over onto our Discord or Subreddit
@LazerDickMcCheese commented on GitHub (Aug 26, 2023):
Seems like a bug to me? And what if I don't use Discord or Reddit? Are users expected to open an account just for Prowlarr support?
@mynameisbogdan commented on GitHub (Aug 26, 2023):
Where's the bug then when you didn't add category Other (id 8000) to sync categories?