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Radarr with large amount of movies won't load on iPhone 13/14 Pro Max #7459

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opened 2026-02-19 23:11:44 -05:00 by deekerman · 6 comments

deekerman commented

2026-02-19 23:11:44 -05:00

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Originally created by @edrock200 on GitHub (May 16, 2023).

Is there an existing issue for this?

I have searched the existing open and closed issues

Current Behavior

Ever since the release which incorporated this fix:
https://github.com/Radarr/Radarr/issues/8425
Radarr will not load on iPhone 13 Pro Max or 14 Pro Max in Safari, Chrome or Firefox.

It will start to load, then as it's loading, it will refresh and start loading all over again, and gets stuck in this loop.

Expected Behavior

Radarr loads properly

Steps To Reproduce

Have a radarr instance with 50k+ movie entries
Attempt to access it from an iphone

Environment

- OS: Ubuntu 18.04
- Radarr: 4.5.2.7294
- Docker Install: hotio develop container
- Using Reverse Proxy: nginx/ssl
- Browser: iPhone Safari/Chrome/Firefox
- Database: Sqlite 3.40.1

What branch are you running?

Develop

Trace Logs?

radarr.trace (1).txt

Since this release, radarr seems to be consuming more RAM, even on the client end. I suspect this might be part of the issue as it does load on a Samsung Galaxy and iPad Pro, both of which have 8GB RAM vs the iPhones 6GB.

It's also pertinent to note that a Radarr instance with < 20k movie objects will load on iPhones.

For the attached trace - Enabled trace logs, then immediately tried accessing radarr from iphone. Waited for the iphone to "restart" the loading process loop, then stopped trace logs.

Trace Logs have been provided as applicable. Reports may be closed if the required logs are not provided.

I have followed the steps in the wiki link above and provided the required trace logs that are relevant and show this issue.

Originally created by @edrock200 on GitHub (May 16, 2023). ### Is there an existing issue for this? - [X] I have searched the existing open and closed issues ### Current Behavior Ever since the release which incorporated this fix: https://github.com/Radarr/Radarr/issues/8425 Radarr will not load on iPhone 13 Pro Max or 14 Pro Max in Safari, Chrome or Firefox. It will start to load, then as it's loading, it will refresh and start loading all over again, and gets stuck in this loop. ### Expected Behavior Radarr loads properly ### Steps To Reproduce 1. Have a radarr instance with 50k+ movie entries 2. Attempt to access it from an iphone ### Environment ```markdown - OS: Ubuntu 18.04 - Radarr: 4.5.2.7294 - Docker Install: hotio develop container - Using Reverse Proxy: nginx/ssl - Browser: iPhone Safari/Chrome/Firefox - Database: Sqlite 3.40.1 ``` ### What branch are you running? Develop ### Trace Logs? [radarr.trace (1).txt](https://github.com/Radarr/Radarr/files/11489087/radarr.trace.1.txt) Since this release, radarr seems to be consuming more RAM, even on the client end. I suspect this might be part of the issue as it does load on a Samsung Galaxy and iPad Pro, both of which have 8GB RAM vs the iPhones 6GB. It's also pertinent to note that a Radarr instance with < 20k movie objects will load on iPhones. For the attached trace - Enabled trace logs, then immediately tried accessing radarr from iphone. Waited for the iphone to "restart" the loading process loop, then stopped trace logs. ### Trace Logs have been provided as applicable. Reports may be closed if the required logs are not provided. - [X] I have followed the steps in the wiki link above and provided the required trace logs that are relevant and show this issue.

deekerman

2026-02-19 23:11:44 -05:00

closed this issue
added the
Type: Bug

Status: Confirmed

Type: Regression
labels

deekerman commented

2026-02-19 23:11:44 -05:00

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@bakerboy448 commented on GitHub (May 16, 2023):

I assume this is trying to load the Movie Index?

On Desktop, Browser Dev Tools => network tab => load radarr
what's the response size of the /movie endpoint?

@bakerboy448 commented on GitHub (May 16, 2023): I assume this is trying to load the Movie Index? On Desktop, Browser Dev Tools => network tab => load radarr what's the response size of the /movie endpoint?

deekerman commented

2026-02-19 23:11:45 -05:00

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@edrock200 commented on GitHub (May 16, 2023):

I assume this is trying to load the Movie Index?

On Desktop, Browser Dev Tools => network tab => load radarr what's the response size of the /movie endpoint?

Correct the movie index.
It shows 2 movie endpoints, and both are 57.4MB

I should have also noted a few friends tried from their iphones to rule out a specific config or hardware issue as well and get the same behavior.
Thanks for the help.

@edrock200 commented on GitHub (May 16, 2023): > I assume this is trying to load the Movie Index? > > On Desktop, Browser Dev Tools => network tab => load radarr what's the response size of the /movie endpoint? Correct the movie index. It shows 2 movie endpoints, and both are 57.4MB I should have also noted a few friends tried from their iphones to rule out a specific config or hardware issue as well and get the same behavior. Thanks for the help. ![radarr-debug](https://github.com/Radarr/Radarr/assets/26733879/cdcdec7b-ea79-46fc-957e-0ba09610124a)

deekerman commented

2026-02-19 23:11:45 -05:00

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@bakerboy448 commented on GitHub (May 16, 2023):

confirmed here as well that the /movie endpoint is getting hit 2x on load

@bakerboy448 commented on GitHub (May 16, 2023): confirmed here as well that the /movie endpoint is getting hit 2x on load

deekerman commented

2026-02-19 23:11:45 -05:00

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@edrock200 commented on GitHub (May 16, 2023):

confirmed here as well that the /movie endpoint is getting hit 2x on load

Thank you. Sorry for removing the pic, I realized it had key and url info. I blacked those out and reattached if its helpful in anyway.

@edrock200 commented on GitHub (May 16, 2023): > confirmed here as well that the /movie endpoint is getting hit 2x on load Thank you. Sorry for removing the pic, I realized it had key and url info. I blacked those out and reattached if its helpful in anyway.

deekerman commented

2026-02-19 23:11:45 -05:00

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@Qstick commented on GitHub (May 16, 2023):

github.com/Radarr/Radarr@fe76cbfc6b

@Qstick commented on GitHub (May 16, 2023): https://github.com/Radarr/Radarr/commit/fe76cbfc6b021913255b45038e67f868ab65b9f9

deekerman commented

2026-02-19 23:11:45 -05:00

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@edrock200 commented on GitHub (May 17, 2023):