starred/Radarr

Fork 0

mirror of https://github.com/Radarr/Radarr.git synced 2026-03-02 22:57:34 -05:00

500 Internal server error when getting Manual import popup #8957

New issue

Closed

opened 2026-02-20 00:09:00 -05:00 by deekerman · 4 comments

deekerman commented

2026-02-20 00:09:00 -05:00

Owner

Originally created by @simonc56 on GitHub (Dec 8, 2024).

Is there an existing issue for this?

I have searched the existing open and closed issues

Current Behavior

Since version 5.15.1.9463 I can't manually import movies from Activity > Queue anymore.
Server returns error 500 response.
Frontend displays to user : 'Could not find file 'path/to/file.mkv'.
Import button is disabled.

ℹ️ Downgrading to 5.14.0.9383 fixes the issue.

My opinion is there is a mess with filepaths in last update.
I think radarr tries to find the file in a wrong path.

Expected Behavior

In version 5.14.0.9383 and before, the server returns response 200 with movie data (path, relativePAth, folderName, name, size,...).
The popup shows the file to be imported with corresponding values Movie, Release Group, Quality, Language, Size populated.
I can click the import button.

Steps To Reproduce

Choose a movie in radarr which I don't have file yet
Click on Search and wait for Radarr to trigger the download
The download is finished, I go to Activity > Queue and see status Downloaded - Unable to Import Automatically
Click on Manual Import button on the row of the movie
See the bug appear (screenshot below)

Downgrading to 5.14 fixes the issue :

Environment

- OS: Libreelec on AARCH64
- Radarr: 5.15.1.9463 (linuxserver)
- Docker Install: Yes
- Using Reverse Proxy: no
- Browser: Firefox
- Database: Sqlite 3.45.3

What branch are you running?

Master

Trace Logs? Not Optional

2024-12-08 13:22:52.8|Info|ReleaseSearchService|Searching indexers for [Despicable Me 4]. 2 active indexers
2024-12-08 13:22:59.5|Info|DownloadDecisionMaker|Processing 38 releases
2024-12-08 13:23:38.8|Info|DownloadService|Report for Despicable Me 4 (2024) sent to rtorrent LibreElec from indexer YGG cookie (Prowlarr). Despicable Me 4 2024 VFF 1080p BluRay mHD x264 AC3-ROMKENT
2024-12-08 13:30:00.8|Info|RssSyncService|Starting RSS Sync
2024-12-08 13:30:02.3|Info|DownloadDecisionMaker|Processing 250 releases
2024-12-08 13:30:06.4|Info|RssSyncService|RSS Sync Completed. Reports found: 250, Reports grabbed: 0
2024-12-08 14:00:31.0|Info|RssSyncService|Starting RSS Sync
2024-12-08 14:00:33.0|Info|DownloadDecisionMaker|Processing 250 releases
2024-12-08 14:00:36.9|Info|RssSyncService|RSS Sync Completed. Reports found: 250, Reports grabbed: 0
2024-12-08 14:31:01.3|Info|RssSyncService|Starting RSS Sync
2024-12-08 14:31:02.9|Info|DownloadDecisionMaker|Processing 250 releases
2024-12-08 14:31:06.8|Info|RssSyncService|RSS Sync Completed. Reports found: 250, Reports grabbed: 0
2024-12-08 15:01:31.5|Info|RssSyncService|Starting RSS Sync
2024-12-08 15:01:32.5|Info|DownloadDecisionMaker|Processing 250 releases
2024-12-08 15:01:36.5|Info|RssSyncService|RSS Sync Completed. Reports found: 250, Reports grabbed: 0
2024-12-08 15:32:01.9|Info|RssSyncService|Starting RSS Sync
2024-12-08 15:32:04.6|Info|DownloadDecisionMaker|Processing 250 releases
2024-12-08 15:32:08.7|Info|RssSyncService|RSS Sync Completed. Reports found: 250, Reports grabbed: 0
2024-12-08 15:35:10.1|Error|DownloadedMovieImportService|Import failed, path does not exist or is not accessible by Radarr: /media/downloads/import/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT. Ensure the path exists and the user running Radarr has the correct permissions to access this file/folder
2024-12-08 16:02:32.1|Info|RssSyncService|Starting RSS Sync
2024-12-08 16:02:33.1|Info|DownloadDecisionMaker|Processing 250 releases
2024-12-08 16:02:37.0|Info|RssSyncService|RSS Sync Completed. Reports found: 250, Reports grabbed: 0
2024-12-08 16:33:02.4|Info|RssSyncService|Starting RSS Sync
2024-12-08 16:33:04.3|Info|DownloadDecisionMaker|Processing 250 releases
2024-12-08 16:33:08.4|Info|RssSyncService|RSS Sync Completed. Reports found: 250, Reports grabbed: 0
2024-12-08 17:03:32.6|Info|RssSyncService|Starting RSS Sync
2024-12-08 17:03:33.6|Info|DownloadDecisionMaker|Processing 250 releases
2024-12-08 17:03:37.5|Info|RssSyncService|RSS Sync Completed. Reports found: 250, Reports grabbed: 0
2024-12-08 17:34:02.8|Info|RssSyncService|Starting RSS Sync
2024-12-08 17:34:04.3|Info|DownloadDecisionMaker|Processing 250 releases
2024-12-08 17:34:08.3|Info|RssSyncService|RSS Sync Completed. Reports found: 250, Reports grabbed: 0
2024-12-08 17:35:33.1|Error|VideoFileInfoReader|Unable to parse media info from file: /media/downloads/import/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv

[v5.15.1.9463] FFMpegCore.Exceptions.FFMpegException: ffprobe exited with non-zero exit-code (1 - /media/downloads/import/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv: No such file or directory)
   at FFMpegCore.FFProbe.GetStreamJson(String filePath, Int32 outputCapacity, FFOptions ffOptions)
   at NzbDrone.Core.MediaFiles.MediaInfo.VideoFileInfoReader.GetMediaInfo(String filename) in ./Radarr.Core/MediaFiles/MediaInfo/VideoFileInfoReader.cs:line 67


2024-12-08 17:35:33.6|Error|DetectSample|Failed to get runtime from the file, make sure ffprobe is available
2024-12-08 17:35:33.6|Error|ImportDecisionMaker|Couldn't import file. /media/downloads/import/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv

[v5.15.1.9463] System.IO.FileNotFoundException: Could not find file '/media/tera/downloads/films/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'.
File name: '/media/tera/downloads/films/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'
   at System.IO.FileInfo.get_Length()
   at NzbDrone.Core.MediaFiles.MovieImport.ImportDecisionMaker.GetDecision(LocalMovie localMovie, DownloadClientItem downloadClientItem, Boolean otherFiles) in ./Radarr.Core/MediaFiles/MovieImport/ImportDecisionMaker.cs:line 125


2024-12-08 17:35:38.9|Error|VideoFileInfoReader|Unable to parse media info from file: /media/downloads/import/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv

[v5.15.1.9463] FFMpegCore.Exceptions.FFMpegException: ffprobe exited with non-zero exit-code (1 - /media/downloads/import/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv: No such file or directory)
   at FFMpegCore.FFProbe.GetStreamJson(String filePath, Int32 outputCapacity, FFOptions ffOptions)
   at NzbDrone.Core.MediaFiles.MediaInfo.VideoFileInfoReader.GetMediaInfo(String filename) in ./Radarr.Core/MediaFiles/MediaInfo/VideoFileInfoReader.cs:line 67


2024-12-08 17:35:38.9|Error|DetectSample|Failed to get runtime from the file, make sure ffprobe is available
2024-12-08 17:35:38.9|Error|ImportDecisionMaker|Couldn't import file. /media/downloads/import/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv

[v5.15.1.9463] System.IO.FileNotFoundException: Could not find file '/media/tera/downloads/films/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'.
File name: '/media/tera/downloads/films/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'
   at System.IO.FileInfo.get_Length()
   at NzbDrone.Core.MediaFiles.MovieImport.ImportDecisionMaker.GetDecision(LocalMovie localMovie, DownloadClientItem downloadClientItem, Boolean otherFiles) in ./Radarr.Core/MediaFiles/MovieImport/ImportDecisionMaker.cs:line 125


2024-12-08 18:01:30.8|Error|DownloadedMovieImportService|Import failed, path does not exist or is not accessible by Radarr: /media/downloads/import/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT. Ensure the path exists and the user running Radarr has the correct permissions to access this file/folder
2024-12-08 18:01:31.1|Error|VideoFileInfoReader|Unable to parse media info from file: /media/downloads/import/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv

[v5.15.1.9463] FFMpegCore.Exceptions.FFMpegException: ffprobe exited with non-zero exit-code (1 - /media/downloads/import/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv: No such file or directory)
   at FFMpegCore.FFProbe.GetStreamJson(String filePath, Int32 outputCapacity, FFOptions ffOptions)
   at NzbDrone.Core.MediaFiles.MediaInfo.VideoFileInfoReader.GetMediaInfo(String filename) in ./Radarr.Core/MediaFiles/MediaInfo/VideoFileInfoReader.cs:line 67


2024-12-08 18:01:31.1|Error|DetectSample|Failed to get runtime from the file, make sure ffprobe is available
2024-12-08 18:01:31.1|Error|ImportDecisionMaker|Couldn't import file. /media/downloads/import/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv

[v5.15.1.9463] System.IO.FileNotFoundException: Could not find file '/media/tera/downloads/films/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'.
File name: '/media/tera/downloads/films/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'
   at System.IO.FileInfo.get_Length()
   at NzbDrone.Core.MediaFiles.MovieImport.ImportDecisionMaker.GetDecision(LocalMovie localMovie, DownloadClientItem downloadClientItem, Boolean otherFiles) in ./Radarr.Core/MediaFiles/MovieImport/ImportDecisionMaker.cs:line 125


2024-12-08 18:01:35.4|Error|VideoFileInfoReader|Unable to parse media info from file: /media/downloads/import/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv

[v5.15.1.9463] FFMpegCore.Exceptions.FFMpegException: ffprobe exited with non-zero exit-code (1 - /media/downloads/import/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv: No such file or directory)
   at FFMpegCore.FFProbe.GetStreamJson(String filePath, Int32 outputCapacity, FFOptions ffOptions)
   at NzbDrone.Core.MediaFiles.MediaInfo.VideoFileInfoReader.GetMediaInfo(String filename) in ./Radarr.Core/MediaFiles/MediaInfo/VideoFileInfoReader.cs:line 67


2024-12-08 18:01:35.4|Error|DetectSample|Failed to get runtime from the file, make sure ffprobe is available
2024-12-08 18:01:35.4|Error|ImportDecisionMaker|Couldn't import file. /media/downloads/import/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv

[v5.15.1.9463] System.IO.FileNotFoundException: Could not find file '/media/tera/downloads/films/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'.
File name: '/media/tera/downloads/films/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'
   at System.IO.FileInfo.get_Length()
   at NzbDrone.Core.MediaFiles.MovieImport.ImportDecisionMaker.GetDecision(LocalMovie localMovie, DownloadClientItem downloadClientItem, Boolean otherFiles) in ./Radarr.Core/MediaFiles/MovieImport/ImportDecisionMaker.cs:line 125


2024-12-08 18:01:35.6|Fatal|RadarrErrorPipeline|Request Failed. GET /api/v3/manualimport

[v5.15.1.9463] System.IO.FileNotFoundException: Could not find file '/media/tera/downloads/films/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'.
File name: '/media/tera/downloads/films/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'
   at System.IO.FileInfo.get_Length()
   at NzbDrone.Core.MediaFiles.MovieImport.Manual.ManualImportService.MapItem(ImportDecision decision, String rootFolder, String downloadId, String folderName) in ./Radarr.Core/MediaFiles/MovieImport/Manual/ManualImportService.cs:line 331
   at NzbDrone.Core.MediaFiles.MovieImport.Manual.ManualImportService.<>c__DisplayClass15_0.<ProcessFolder>b__0(ImportDecision decision) in ./Radarr.Core/MediaFiles/MovieImport/Manual/ManualImportService.cs:line 214
   at System.Linq.Enumerable.SelectListIterator`2.ToList()
   at NzbDrone.Core.MediaFiles.MovieImport.Manual.ManualImportService.ProcessFolder(String rootFolder, String baseFolder, String downloadId, Nullable`1 movieId, Boolean filterExistingFiles) in ./Radarr.Core/MediaFiles/MovieImport/Manual/ManualImportService.cs:line 214
   at NzbDrone.Core.MediaFiles.MovieImport.Manual.ManualImportService.GetMediaFiles(String path, String downloadId, Nullable`1 movieId, Boolean filterExistingFiles) in ./Radarr.Core/MediaFiles/MovieImport/Manual/ManualImportService.cs:line 97
   at lambda_method424(Closure , Object , Object[] )
   at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.SyncObjectResultExecutor.Execute(IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeActionMethodAsync()
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeNextActionFilterAsync()
--- End of stack trace from previous location ---
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeInnerFilterAsync()
--- End of stack trace from previous location ---
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeFilterPipelineAsync>g__Awaited|20_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
   at Microsoft.AspNetCore.Routing.EndpointMiddleware.<Invoke>g__AwaitRequestTask|6_0(Endpoint endpoint, Task requestTask, ILogger logger)
   at Radarr.Http.Middleware.BufferingMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/BufferingMiddleware.cs:line 28
   at Radarr.Http.Middleware.IfModifiedMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/IfModifiedMiddleware.cs:line 41
   at Radarr.Http.Middleware.CacheHeaderMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/CacheHeaderMiddleware.cs:line 33
   at Radarr.Http.Middleware.StartingUpMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/StartingUpMiddleware.cs:line 38
   at Radarr.Http.Middleware.UrlBaseMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/UrlBaseMiddleware.cs:line 29
   at Radarr.Http.Middleware.VersionMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/VersionMiddleware.cs:line 29
   at Microsoft.AspNetCore.ResponseCompression.ResponseCompressionMiddleware.InvokeCore(HttpContext context)
   at Microsoft.AspNetCore.Authorization.Policy.AuthorizationMiddlewareResultHandler.HandleAsync(RequestDelegate next, HttpContext context, AuthorizationPolicy policy, PolicyAuthorizationResult authorizeResult)
   at Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context)
   at Microsoft.AspNetCore.Authentication.AuthenticationMiddleware.Invoke(HttpContext context)
   at Microsoft.AspNetCore.Diagnostics.ExceptionHandlerMiddleware.<Invoke>g__Awaited|6_0(ExceptionHandlerMiddleware middleware, HttpContext context, Task task)


2024-12-08 18:04:33.5|Info|RssSyncService|Starting RSS Sync
2024-12-08 18:04:36.5|Info|DownloadDecisionMaker|Processing 250 releases
2024-12-08 18:04:41.3|Info|RssSyncService|RSS Sync Completed. Reports found: 250, Reports grabbed: 0
2024-12-08 18:35:03.9|Info|RssSyncService|Starting RSS Sync
2024-12-08 18:35:05.4|Info|DownloadDecisionMaker|Processing 250 releases
2024-12-08 18:35:09.3|Info|RssSyncService|RSS Sync Completed. Reports found: 250, Reports grabbed: 0
2024-12-08 19:05:34.3|Info|RssSyncService|Starting RSS Sync
2024-12-08 19:05:35.9|Info|DownloadDecisionMaker|Processing 250 releases
2024-12-08 19:05:39.8|Info|RssSyncService|RSS Sync Completed. Reports found: 250, Reports grabbed: 0
2024-12-08 19:17:48.8|Info|Radarr.Http.Authentication.BasicAuthenticationHandler|Basic was not authenticated. Failure message: Authorization header missing.
2024-12-08 19:17:49.1|Info|Radarr.Http.Authentication.BasicAuthenticationHandler|Basic was not authenticated. Failure message: Authorization header missing.
2024-12-08 19:17:49.2|Info|Radarr.Http.Authentication.BasicAuthenticationHandler|Basic was not authenticated. Failure message: Authorization header missing.
2024-12-08 19:17:53.7|Info|Radarr.Http.Authentication.BasicAuthenticationHandler|Basic was not authenticated. Failure message: Authorization header missing.
2024-12-08 19:17:53.7|Info|Radarr.Http.Authentication.BasicAuthenticationHandler|Basic was not authenticated. Failure message: Authorization header missing.
2024-12-08 19:17:53.7|Info|Radarr.Http.Authentication.BasicAuthenticationHandler|Basic was not authenticated. Failure message: Authorization header missing.
2024-12-08 19:17:53.7|Info|Radarr.Http.Authentication.BasicAuthenticationHandler|Basic was not authenticated. Failure message: Authorization header missing.
2024-12-08 19:17:53.7|Info|Radarr.Http.Authentication.BasicAuthenticationHandler|Basic was not authenticated. Failure message: Authorization header missing.
2024-12-08 19:17:54.3|Info|Radarr.Http.Authentication.BasicAuthenticationHandler|Basic was not authenticated. Failure message: Authorization header missing.
2024-12-08 19:18:37.4|Info|Radarr.Http.Authentication.BasicAuthenticationHandler|Basic was not authenticated. Failure message: Authorization header missing.
2024-12-08 19:18:37.4|Info|Radarr.Http.Authentication.BasicAuthenticationHandler|Basic was not authenticated. Failure message: Authorization header missing.
2024-12-08 19:18:37.6|Info|Radarr.Http.Authentication.BasicAuthenticationHandler|Basic was not authenticated. Failure message: Authorization header missing.
2024-12-08 19:26:31.3|Error|VideoFileInfoReader|Unable to parse media info from file: /media/downloads/import/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv

[v5.15.1.9463] FFMpegCore.Exceptions.FFMpegException: ffprobe exited with non-zero exit-code (1 - /media/downloads/import/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv: No such file or directory)
   at FFMpegCore.FFProbe.GetStreamJson(String filePath, Int32 outputCapacity, FFOptions ffOptions)
   at NzbDrone.Core.MediaFiles.MediaInfo.VideoFileInfoReader.GetMediaInfo(String filename) in ./Radarr.Core/MediaFiles/MediaInfo/VideoFileInfoReader.cs:line 67


2024-12-08 19:26:31.7|Error|DetectSample|Failed to get runtime from the file, make sure ffprobe is available
2024-12-08 19:26:31.7|Error|ImportDecisionMaker|Couldn't import file. /media/downloads/import/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv

[v5.15.1.9463] System.IO.FileNotFoundException: Could not find file '/media/tera/downloads/films/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'.
File name: '/media/tera/downloads/films/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'
   at System.IO.FileInfo.get_Length()
   at NzbDrone.Core.MediaFiles.MovieImport.ImportDecisionMaker.GetDecision(LocalMovie localMovie, DownloadClientItem downloadClientItem, Boolean otherFiles) in ./Radarr.Core/MediaFiles/MovieImport/ImportDecisionMaker.cs:line 125


2024-12-08 19:26:31.7|Fatal|RadarrErrorPipeline|Request Failed. GET /api/v3/manualimport

[v5.15.1.9463] System.IO.FileNotFoundException: Could not find file '/media/tera/downloads/films/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'.
File name: '/media/tera/downloads/films/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'
   at System.IO.FileInfo.get_Length()
   at NzbDrone.Core.MediaFiles.MovieImport.Manual.ManualImportService.MapItem(ImportDecision decision, String rootFolder, String downloadId, String folderName) in ./Radarr.Core/MediaFiles/MovieImport/Manual/ManualImportService.cs:line 331
   at NzbDrone.Core.MediaFiles.MovieImport.Manual.ManualImportService.<>c__DisplayClass15_0.<ProcessFolder>b__0(ImportDecision decision) in ./Radarr.Core/MediaFiles/MovieImport/Manual/ManualImportService.cs:line 214
   at System.Linq.Enumerable.SelectListIterator`2.ToList()
   at NzbDrone.Core.MediaFiles.MovieImport.Manual.ManualImportService.ProcessFolder(String rootFolder, String baseFolder, String downloadId, Nullable`1 movieId, Boolean filterExistingFiles) in ./Radarr.Core/MediaFiles/MovieImport/Manual/ManualImportService.cs:line 214
   at NzbDrone.Core.MediaFiles.MovieImport.Manual.ManualImportService.GetMediaFiles(String path, String downloadId, Nullable`1 movieId, Boolean filterExistingFiles) in ./Radarr.Core/MediaFiles/MovieImport/Manual/ManualImportService.cs:line 97
   at lambda_method424(Closure , Object , Object[] )
   at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.SyncObjectResultExecutor.Execute(IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeActionMethodAsync()
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeNextActionFilterAsync()
--- End of stack trace from previous location ---
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeInnerFilterAsync()
--- End of stack trace from previous location ---
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeFilterPipelineAsync>g__Awaited|20_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
   at Microsoft.AspNetCore.Routing.EndpointMiddleware.<Invoke>g__AwaitRequestTask|6_0(Endpoint endpoint, Task requestTask, ILogger logger)
   at Radarr.Http.Middleware.BufferingMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/BufferingMiddleware.cs:line 28
   at Radarr.Http.Middleware.IfModifiedMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/IfModifiedMiddleware.cs:line 41
   at Radarr.Http.Middleware.CacheHeaderMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/CacheHeaderMiddleware.cs:line 33
   at Radarr.Http.Middleware.StartingUpMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/StartingUpMiddleware.cs:line 38
   at Radarr.Http.Middleware.UrlBaseMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/UrlBaseMiddleware.cs:line 29
   at Radarr.Http.Middleware.VersionMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/VersionMiddleware.cs:line 29
   at Microsoft.AspNetCore.Authorization.Policy.AuthorizationMiddlewareResultHandler.HandleAsync(RequestDelegate next, HttpContext context, AuthorizationPolicy policy, PolicyAuthorizationResult authorizeResult)
   at Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context)
   at Microsoft.AspNetCore.Authentication.AuthenticationMiddleware.Invoke(HttpContext context)
   at Microsoft.AspNetCore.Diagnostics.ExceptionHandlerMiddleware.<Invoke>g__Awaited|6_0(ExceptionHandlerMiddleware middleware, HttpContext context, Task task)


2024-12-08 19:36:04.4|Info|RssSyncService|Starting RSS Sync
2024-12-08 19:36:09.0|Info|DownloadDecisionMaker|Processing 250 releases
2024-12-08 19:36:12.9|Info|RssSyncService|RSS Sync Completed. Reports found: 250, Reports grabbed: 0
2024-12-08 19:54:04.5|Info|HousekeepingService|Running housecleaning tasks
2024-12-08 19:54:04.7|Info|Database|Vacuuming Log database
2024-12-08 19:54:04.8|Info|Database|Log database compressed
2024-12-08 19:54:04.8|Info|Database|Vacuuming Main database
2024-12-08 19:54:05.1|Info|Database|Main database compressed
2024-12-08 19:55:41.6|Error|VideoFileInfoReader|Unable to parse media info from file: /media/downloads/import/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv

[v5.15.1.9463] FFMpegCore.Exceptions.FFMpegException: ffprobe exited with non-zero exit-code (1 - /media/downloads/import/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv: No such file or directory)
   at FFMpegCore.FFProbe.GetStreamJson(String filePath, Int32 outputCapacity, FFOptions ffOptions)
   at NzbDrone.Core.MediaFiles.MediaInfo.VideoFileInfoReader.GetMediaInfo(String filename) in ./Radarr.Core/MediaFiles/MediaInfo/VideoFileInfoReader.cs:line 67


2024-12-08 19:55:41.6|Error|DetectSample|Failed to get runtime from the file, make sure ffprobe is available
2024-12-08 19:55:41.6|Error|ImportDecisionMaker|Couldn't import file. /media/downloads/import/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv

[v5.15.1.9463] System.IO.FileNotFoundException: Could not find file '/media/tera/downloads/films/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'.
File name: '/media/tera/downloads/films/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'
   at System.IO.FileInfo.get_Length()
   at NzbDrone.Core.MediaFiles.MovieImport.ImportDecisionMaker.GetDecision(LocalMovie localMovie, DownloadClientItem downloadClientItem, Boolean otherFiles) in ./Radarr.Core/MediaFiles/MovieImport/ImportDecisionMaker.cs:line 125


2024-12-08 19:55:41.6|Fatal|RadarrErrorPipeline|Request Failed. GET /api/v3/manualimport

[v5.15.1.9463] System.IO.FileNotFoundException: Could not find file '/media/tera/downloads/films/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'.
File name: '/media/tera/downloads/films/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'
   at System.IO.FileInfo.get_Length()
   at NzbDrone.Core.MediaFiles.MovieImport.Manual.ManualImportService.MapItem(ImportDecision decision, String rootFolder, String downloadId, String folderName) in ./Radarr.Core/MediaFiles/MovieImport/Manual/ManualImportService.cs:line 331
   at NzbDrone.Core.MediaFiles.MovieImport.Manual.ManualImportService.<>c__DisplayClass15_0.<ProcessFolder>b__0(ImportDecision decision) in ./Radarr.Core/MediaFiles/MovieImport/Manual/ManualImportService.cs:line 214
   at System.Linq.Enumerable.SelectListIterator`2.ToList()
   at NzbDrone.Core.MediaFiles.MovieImport.Manual.ManualImportService.ProcessFolder(String rootFolder, String baseFolder, String downloadId, Nullable`1 movieId, Boolean filterExistingFiles) in ./Radarr.Core/MediaFiles/MovieImport/Manual/ManualImportService.cs:line 214
   at NzbDrone.Core.MediaFiles.MovieImport.Manual.ManualImportService.GetMediaFiles(String path, String downloadId, Nullable`1 movieId, Boolean filterExistingFiles) in ./Radarr.Core/MediaFiles/MovieImport/Manual/ManualImportService.cs:line 97
   at lambda_method424(Closure , Object , Object[] )
   at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.SyncObjectResultExecutor.Execute(IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeActionMethodAsync()
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeNextActionFilterAsync()
--- End of stack trace from previous location ---
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeInnerFilterAsync()
--- End of stack trace from previous location ---
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeFilterPipelineAsync>g__Awaited|20_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
   at Microsoft.AspNetCore.Routing.EndpointMiddleware.<Invoke>g__AwaitRequestTask|6_0(Endpoint endpoint, Task requestTask, ILogger logger)
   at Radarr.Http.Middleware.BufferingMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/BufferingMiddleware.cs:line 28
   at Radarr.Http.Middleware.IfModifiedMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/IfModifiedMiddleware.cs:line 41
   at Radarr.Http.Middleware.CacheHeaderMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/CacheHeaderMiddleware.cs:line 33
   at Radarr.Http.Middleware.StartingUpMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/StartingUpMiddleware.cs:line 38
   at Radarr.Http.Middleware.UrlBaseMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/UrlBaseMiddleware.cs:line 29
   at Radarr.Http.Middleware.VersionMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/VersionMiddleware.cs:line 29
   at Microsoft.AspNetCore.ResponseCompression.ResponseCompressionMiddleware.InvokeCore(HttpContext context)
   at Microsoft.AspNetCore.Authorization.Policy.AuthorizationMiddlewareResultHandler.HandleAsync(RequestDelegate next, HttpContext context, AuthorizationPolicy policy, PolicyAuthorizationResult authorizeResult)
   at Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context)
   at Microsoft.AspNetCore.Authentication.AuthenticationMiddleware.Invoke(HttpContext context)
   at Microsoft.AspNetCore.Diagnostics.ExceptionHandlerMiddleware.<Invoke>g__Awaited|6_0(ExceptionHandlerMiddleware middleware, HttpContext context, Task task)


2024-12-08 19:55:43.9|Info|Radarr.Http.Authentication.BasicAuthenticationHandler|Basic was not authenticated. Failure message: Authorization header missing.
2024-12-08 19:56:37.7|Error|VideoFileInfoReader|Unable to parse media info from file: /media/downloads/import/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv

[v5.15.1.9463] FFMpegCore.Exceptions.FFMpegException: ffprobe exited with non-zero exit-code (1 - /media/downloads/import/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv: No such file or directory)
   at FFMpegCore.FFProbe.GetStreamJson(String filePath, Int32 outputCapacity, FFOptions ffOptions)
   at NzbDrone.Core.MediaFiles.MediaInfo.VideoFileInfoReader.GetMediaInfo(String filename) in ./Radarr.Core/MediaFiles/MediaInfo/VideoFileInfoReader.cs:line 67


2024-12-08 19:56:37.7|Error|DetectSample|Failed to get runtime from the file, make sure ffprobe is available
2024-12-08 19:56:37.7|Error|ImportDecisionMaker|Couldn't import file. /media/downloads/import/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv

[v5.15.1.9463] System.IO.FileNotFoundException: Could not find file '/media/tera/downloads/films/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'.
File name: '/media/tera/downloads/films/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'
   at System.IO.FileInfo.get_Length()
   at NzbDrone.Core.MediaFiles.MovieImport.ImportDecisionMaker.GetDecision(LocalMovie localMovie, DownloadClientItem downloadClientItem, Boolean otherFiles) in ./Radarr.Core/MediaFiles/MovieImport/ImportDecisionMaker.cs:line 125


2024-12-08 19:56:37.8|Fatal|RadarrErrorPipeline|Request Failed. GET /api/v3/manualimport

[v5.15.1.9463] System.IO.FileNotFoundException: Could not find file '/media/tera/downloads/films/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'.
File name: '/media/tera/downloads/films/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'
   at System.IO.FileInfo.get_Length()
   at NzbDrone.Core.MediaFiles.MovieImport.Manual.ManualImportService.MapItem(ImportDecision decision, String rootFolder, String downloadId, String folderName) in ./Radarr.Core/MediaFiles/MovieImport/Manual/ManualImportService.cs:line 331
   at NzbDrone.Core.MediaFiles.MovieImport.Manual.ManualImportService.<>c__DisplayClass15_0.<ProcessFolder>b__0(ImportDecision decision) in ./Radarr.Core/MediaFiles/MovieImport/Manual/ManualImportService.cs:line 214
   at System.Linq.Enumerable.SelectListIterator`2.ToList()
   at NzbDrone.Core.MediaFiles.MovieImport.Manual.ManualImportService.ProcessFolder(String rootFolder, String baseFolder, String downloadId, Nullable`1 movieId, Boolean filterExistingFiles) in ./Radarr.Core/MediaFiles/MovieImport/Manual/ManualImportService.cs:line 214
   at NzbDrone.Core.MediaFiles.MovieImport.Manual.ManualImportService.GetMediaFiles(String path, String downloadId, Nullable`1 movieId, Boolean filterExistingFiles) in ./Radarr.Core/MediaFiles/MovieImport/Manual/ManualImportService.cs:line 97
   at lambda_method424(Closure , Object , Object[] )
   at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.SyncObjectResultExecutor.Execute(IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeActionMethodAsync()
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeNextActionFilterAsync()
--- End of stack trace from previous location ---
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeInnerFilterAsync()
--- End of stack trace from previous location ---
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeFilterPipelineAsync>g__Awaited|20_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
   at Microsoft.AspNetCore.Routing.EndpointMiddleware.<Invoke>g__AwaitRequestTask|6_0(Endpoint endpoint, Task requestTask, ILogger logger)
   at Radarr.Http.Middleware.BufferingMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/BufferingMiddleware.cs:line 28
   at Radarr.Http.Middleware.IfModifiedMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/IfModifiedMiddleware.cs:line 41
   at Radarr.Http.Middleware.CacheHeaderMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/CacheHeaderMiddleware.cs:line 33
   at Radarr.Http.Middleware.StartingUpMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/StartingUpMiddleware.cs:line 38
   at Radarr.Http.Middleware.UrlBaseMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/UrlBaseMiddleware.cs:line 29
   at Radarr.Http.Middleware.VersionMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/VersionMiddleware.cs:line 29
   at Microsoft.AspNetCore.ResponseCompression.ResponseCompressionMiddleware.InvokeCore(HttpContext context)
   at Microsoft.AspNetCore.Authorization.Policy.AuthorizationMiddlewareResultHandler.HandleAsync(RequestDelegate next, HttpContext context, AuthorizationPolicy policy, PolicyAuthorizationResult authorizeResult)
   at Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context)
   at Microsoft.AspNetCore.Authentication.AuthenticationMiddleware.Invoke(HttpContext context)
   at Microsoft.AspNetCore.Diagnostics.ExceptionHandlerMiddleware.<Invoke>g__Awaited|6_0(ExceptionHandlerMiddleware middleware, HttpContext context, Task task)


2024-12-08 20:01:34.8|Error|VideoFileInfoReader|Unable to parse media info from file: /media/downloads/import/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv

[v5.15.1.9463] FFMpegCore.Exceptions.FFMpegException: ffprobe exited with non-zero exit-code (1 - /media/downloads/import/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv: No such file or directory)
   at FFMpegCore.FFProbe.GetStreamJson(String filePath, Int32 outputCapacity, FFOptions ffOptions)
   at NzbDrone.Core.MediaFiles.MediaInfo.VideoFileInfoReader.GetMediaInfo(String filename) in ./Radarr.Core/MediaFiles/MediaInfo/VideoFileInfoReader.cs:line 67


2024-12-08 20:01:34.8|Error|DetectSample|Failed to get runtime from the file, make sure ffprobe is available
2024-12-08 20:01:34.8|Error|ImportDecisionMaker|Couldn't import file. /media/downloads/import/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv

[v5.15.1.9463] System.IO.FileNotFoundException: Could not find file '/media/tera/downloads/films/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'.
File name: '/media/tera/downloads/films/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'
   at System.IO.FileInfo.get_Length()
   at NzbDrone.Core.MediaFiles.MovieImport.ImportDecisionMaker.GetDecision(LocalMovie localMovie, DownloadClientItem downloadClientItem, Boolean otherFiles) in ./Radarr.Core/MediaFiles/MovieImport/ImportDecisionMaker.cs:line 125


2024-12-08 20:01:34.9|Error|VideoFileInfoReader|Unable to parse media info from file: /media/downloads/import/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv

[v5.15.1.9463] FFMpegCore.Exceptions.FFMpegException: ffprobe exited with non-zero exit-code (1 - /media/downloads/import/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv: No such file or directory)
   at FFMpegCore.FFProbe.GetStreamJson(String filePath, Int32 outputCapacity, FFOptions ffOptions)
   at NzbDrone.Core.MediaFiles.MediaInfo.VideoFileInfoReader.GetMediaInfo(String filename) in ./Radarr.Core/MediaFiles/MediaInfo/VideoFileInfoReader.cs:line 67


2024-12-08 20:01:34.9|Error|DetectSample|Failed to get runtime from the file, make sure ffprobe is available
2024-12-08 20:01:34.9|Error|ImportDecisionMaker|Couldn't import file. /media/downloads/import/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv

[v5.15.1.9463] System.IO.FileNotFoundException: Could not find file '/media/tera/downloads/films/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'.
File name: '/media/tera/downloads/films/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'
   at System.IO.FileInfo.get_Length()
   at NzbDrone.Core.MediaFiles.MovieImport.ImportDecisionMaker.GetDecision(LocalMovie localMovie, DownloadClientItem downloadClientItem, Boolean otherFiles) in ./Radarr.Core/MediaFiles/MovieImport/ImportDecisionMaker.cs:line 125


2024-12-08 20:01:40.0|Error|VideoFileInfoReader|Unable to parse media info from file: /media/downloads/import/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv

[v5.15.1.9463] FFMpegCore.Exceptions.FFMpegException: ffprobe exited with non-zero exit-code (1 - /media/downloads/import/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv: No such file or directory)
   at FFMpegCore.FFProbe.GetStreamJson(String filePath, Int32 outputCapacity, FFOptions ffOptions)
   at NzbDrone.Core.MediaFiles.MediaInfo.VideoFileInfoReader.GetMediaInfo(String filename) in ./Radarr.Core/MediaFiles/MediaInfo/VideoFileInfoReader.cs:line 67


2024-12-08 20:01:40.0|Error|DetectSample|Failed to get runtime from the file, make sure ffprobe is available
2024-12-08 20:01:40.0|Error|ImportDecisionMaker|Couldn't import file. /media/downloads/import/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv

[v5.15.1.9463] System.IO.FileNotFoundException: Could not find file '/media/tera/downloads/films/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'.
File name: '/media/tera/downloads/films/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'
   at System.IO.FileInfo.get_Length()
   at NzbDrone.Core.MediaFiles.MovieImport.ImportDecisionMaker.GetDecision(LocalMovie localMovie, DownloadClientItem downloadClientItem, Boolean otherFiles) in ./Radarr.Core/MediaFiles/MovieImport/ImportDecisionMaker.cs:line 125


2024-12-08 20:01:40.1|Error|VideoFileInfoReader|Unable to parse media info from file: /media/downloads/import/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv

[v5.15.1.9463] FFMpegCore.Exceptions.FFMpegException: ffprobe exited with non-zero exit-code (1 - /media/downloads/import/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv: No such file or directory)
   at FFMpegCore.FFProbe.GetStreamJson(String filePath, Int32 outputCapacity, FFOptions ffOptions)
   at NzbDrone.Core.MediaFiles.MediaInfo.VideoFileInfoReader.GetMediaInfo(String filename) in ./Radarr.Core/MediaFiles/MediaInfo/VideoFileInfoReader.cs:line 67


2024-12-08 20:01:40.1|Error|DetectSample|Failed to get runtime from the file, make sure ffprobe is available
2024-12-08 20:01:40.1|Error|ImportDecisionMaker|Couldn't import file. /media/downloads/import/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv

[v5.15.1.9463] System.IO.FileNotFoundException: Could not find file '/media/tera/downloads/films/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'.
File name: '/media/tera/downloads/films/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'
   at System.IO.FileInfo.get_Length()
   at NzbDrone.Core.MediaFiles.MovieImport.ImportDecisionMaker.GetDecision(LocalMovie localMovie, DownloadClientItem downloadClientItem, Boolean otherFiles) in ./Radarr.Core/MediaFiles/MovieImport/ImportDecisionMaker.cs:line 125


2024-12-08 20:02:14.5|Info|Radarr.Http.Authentication.BasicAuthenticationHandler|Basic was not authenticated. Failure message: Authorization header missing.
2024-12-08 20:02:14.8|Info|Radarr.Http.Authentication.BasicAuthenticationHandler|Basic was not authenticated. Failure message: Authorization header missing.
2024-12-08 20:02:15.0|Info|Radarr.Http.Authentication.BasicAuthenticationHandler|Basic was not authenticated. Failure message: Authorization header missing.
2024-12-08 20:06:34.7|Info|RssSyncService|Starting RSS Sync
2024-12-08 20:06:35.9|Info|DownloadDecisionMaker|Processing 250 releases
2024-12-08 20:06:39.8|Info|RssSyncService|RSS Sync Completed. Reports found: 250, Reports grabbed: 0
2024-12-08 20:07:41.3|Error|VideoFileInfoReader|Unable to parse media info from file: /media/downloads/import/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv

[v5.15.1.9463] FFMpegCore.Exceptions.FFMpegException: ffprobe exited with non-zero exit-code (1 - /media/downloads/import/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv: No such file or directory)
   at FFMpegCore.FFProbe.GetStreamJson(String filePath, Int32 outputCapacity, FFOptions ffOptions)
   at NzbDrone.Core.MediaFiles.MediaInfo.VideoFileInfoReader.GetMediaInfo(String filename) in ./Radarr.Core/MediaFiles/MediaInfo/VideoFileInfoReader.cs:line 67


2024-12-08 20:07:41.3|Error|DetectSample|Failed to get runtime from the file, make sure ffprobe is available
2024-12-08 20:07:41.3|Error|ImportDecisionMaker|Couldn't import file. /media/downloads/import/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv

[v5.15.1.9463] System.IO.FileNotFoundException: Could not find file '/media/tera/downloads/films/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'.
File name: '/media/tera/downloads/films/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'
   at System.IO.FileInfo.get_Length()
   at NzbDrone.Core.MediaFiles.MovieImport.ImportDecisionMaker.GetDecision(LocalMovie localMovie, DownloadClientItem downloadClientItem, Boolean otherFiles) in ./Radarr.Core/MediaFiles/MovieImport/ImportDecisionMaker.cs:line 125


2024-12-08 20:07:41.3|Fatal|RadarrErrorPipeline|Request Failed. GET /api/v3/manualimport

[v5.15.1.9463] System.IO.FileNotFoundException: Could not find file '/media/tera/downloads/films/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'.
File name: '/media/tera/downloads/films/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'
   at System.IO.FileInfo.get_Length()
   at NzbDrone.Core.MediaFiles.MovieImport.Manual.ManualImportService.MapItem(ImportDecision decision, String rootFolder, String downloadId, String folderName) in ./Radarr.Core/MediaFiles/MovieImport/Manual/ManualImportService.cs:line 331
   at NzbDrone.Core.MediaFiles.MovieImport.Manual.ManualImportService.<>c__DisplayClass15_0.<ProcessFolder>b__0(ImportDecision decision) in ./Radarr.Core/MediaFiles/MovieImport/Manual/ManualImportService.cs:line 214
   at System.Linq.Enumerable.SelectListIterator`2.ToList()
   at NzbDrone.Core.MediaFiles.MovieImport.Manual.ManualImportService.ProcessFolder(String rootFolder, String baseFolder, String downloadId, Nullable`1 movieId, Boolean filterExistingFiles) in ./Radarr.Core/MediaFiles/MovieImport/Manual/ManualImportService.cs:line 214
   at NzbDrone.Core.MediaFiles.MovieImport.Manual.ManualImportService.GetMediaFiles(String path, String downloadId, Nullable`1 movieId, Boolean filterExistingFiles) in ./Radarr.Core/MediaFiles/MovieImport/Manual/ManualImportService.cs:line 97
   at lambda_method424(Closure , Object , Object[] )
   at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.SyncObjectResultExecutor.Execute(IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeActionMethodAsync()
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeNextActionFilterAsync()
--- End of stack trace from previous location ---
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeInnerFilterAsync()
--- End of stack trace from previous location ---
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeFilterPipelineAsync>g__Awaited|20_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
   at Microsoft.AspNetCore.Routing.EndpointMiddleware.<Invoke>g__AwaitRequestTask|6_0(Endpoint endpoint, Task requestTask, ILogger logger)
   at Radarr.Http.Middleware.BufferingMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/BufferingMiddleware.cs:line 28
   at Radarr.Http.Middleware.IfModifiedMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/IfModifiedMiddleware.cs:line 41
   at Radarr.Http.Middleware.CacheHeaderMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/CacheHeaderMiddleware.cs:line 33
   at Radarr.Http.Middleware.StartingUpMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/StartingUpMiddleware.cs:line 38
   at Radarr.Http.Middleware.UrlBaseMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/UrlBaseMiddleware.cs:line 29
   at Radarr.Http.Middleware.VersionMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/VersionMiddleware.cs:line 29
   at Microsoft.AspNetCore.ResponseCompression.ResponseCompressionMiddleware.InvokeCore(HttpContext context)
   at Microsoft.AspNetCore.Authorization.Policy.AuthorizationMiddlewareResultHandler.HandleAsync(RequestDelegate next, HttpContext context, AuthorizationPolicy policy, PolicyAuthorizationResult authorizeResult)
   at Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context)
   at Microsoft.AspNetCore.Authentication.AuthenticationMiddleware.Invoke(HttpContext context)
   at Microsoft.AspNetCore.Diagnostics.ExceptionHandlerMiddleware.<Invoke>g__Awaited|6_0(ExceptionHandlerMiddleware middleware, HttpContext context, Task task)


2024-12-08 20:09:36.6|Info|Microsoft.Hosting.Lifetime|Application is shutting down...
2024-12-08 20:09:37.1|Info|ConsoleApp|Exiting main.
2024-12-08 20:12:44.4|Info|Bootstrap|Starting Radarr - /app/radarr/bin/Radarr - Version 5.14.0.9383
2024-12-08 20:12:45.3|Info|AppFolderInfo|Data directory is being overridden to [/config]
2024-12-08 20:12:45.5|Info|AppFolderInfo|Data directory is being overridden to [/config]
2024-12-08 20:12:48.8|Info|AppFolderInfo|Data directory is being overridden to [/config]
2024-12-08 20:12:50.1|Info|MigrationController|*** Migrating data source=/config/radarr.db;cache size=-20000;datetimekind=Utc;journal mode=Wal;pooling=True;version=3;busytimeout=100 ***
2024-12-08 20:12:50.8|Info|FluentMigrator.Runner.MigrationRunner|DatabaseEngineVersionCheck migrating
2024-12-08 20:12:51.0|Info|FluentMigrator.Runner.MigrationRunner|PerformDBOperation 
2024-12-08 20:12:51.0|Info|NzbDrone.Core.Datastore.Migration.Framework.NzbDroneSQLiteProcessor|Performing DB Operation
2024-12-08 20:12:51.4|Info|DatabaseEngineVersionCheck|SQLite 3.45.3
2024-12-08 20:12:51.4|Info|FluentMigrator.Runner.MigrationRunner|=> 0.4108205s
2024-12-08 20:12:51.4|Info|FluentMigrator.Runner.MigrationRunner|DatabaseEngineVersionCheck migrated
2024-12-08 20:12:51.4|Info|FluentMigrator.Runner.MigrationRunner|=> 0.4252756s
2024-12-08 20:12:51.7|Info|MigrationController|*** Migrating data source=/config/logs.db;cache size=-20000;datetimekind=Utc;journal mode=Wal;pooling=True;version=3;busytimeout=100 ***
2024-12-08 20:12:51.8|Info|FluentMigrator.Runner.MigrationRunner|DatabaseEngineVersionCheck migrating
2024-12-08 20:12:51.8|Info|FluentMigrator.Runner.MigrationRunner|PerformDBOperation 
2024-12-08 20:12:51.8|Info|NzbDrone.Core.Datastore.Migration.Framework.NzbDroneSQLiteProcessor|Performing DB Operation
2024-12-08 20:12:51.8|Info|DatabaseEngineVersionCheck|SQLite 3.45.3
2024-12-08 20:12:51.8|Info|FluentMigrator.Runner.MigrationRunner|=> 0.0196429s
2024-12-08 20:12:51.8|Info|FluentMigrator.Runner.MigrationRunner|DatabaseEngineVersionCheck migrated
2024-12-08 20:12:51.8|Info|FluentMigrator.Runner.MigrationRunner|=> 0.0212696s
2024-12-08 20:12:54.8|Info|Microsoft.Hosting.Lifetime|Now listening on: http://[::]:7878
2024-12-08 20:12:57.0|Info|CommandExecutor|Starting 2 threads for tasks.
2024-12-08 20:12:57.8|Warn|MetadataFactory|Removing Kometa
2024-12-08 20:12:57.9|Info|Microsoft.Hosting.Lifetime|Application started. Press Ctrl+C to shut down.
2024-12-08 20:12:57.9|Info|Microsoft.Hosting.Lifetime|Hosting environment: Production
2024-12-08 20:12:57.9|Info|Microsoft.Hosting.Lifetime|Content root path: /app/radarr/bin
2024-12-08 20:12:58.4|Info|ManagedHttpDispatcher|IPv4 is available: True, IPv6 will be disabled

Trace Logs have been provided as applicable. Reports will be closed if the required logs are not provided.

I have read and followed the steps in the wiki link above and provided the required trace logs - the logs contain trace - that are relevant and show this issue.

Originally created by @simonc56 on GitHub (Dec 8, 2024). ### Is there an existing issue for this? - [X] I have searched the existing open and closed issues ### Current Behavior Since version `5.15.1.9463` I can't manually import movies from Activity > Queue anymore. Server returns __error 500__ response. Frontend displays to user : 'Could not find file 'path/to/file.mkv'. Import button is disabled. ℹ️ Downgrading to `5.14.0.9383` fixes the issue. My opinion is there is a mess with filepaths in last update. I think radarr tries to find the file in a wrong path. ### Expected Behavior In version `5.14.0.9383` and before, the server returns response 200 with movie data (path, relativePAth, folderName, name, size,...). The popup shows the file to be imported with corresponding values Movie, Release Group, Quality, Language, Size populated. I can click the import button. ### Steps To Reproduce 1. Choose a movie in radarr which I don't have file yet 2. Click on Search and wait for Radarr to trigger the download 3. The download is finished, I go to Activity > Queue and see status Downloaded - Unable to Import Automatically 4. Click on Manual Import button on the row of the movie 5. See the bug appear (screenshot below) ![radarr-crash-5 15](https://github.com/user-attachments/assets/1417b6aa-2f24-410e-94f4-5121dabf03e3) Downgrading to 5.14 fixes the issue : ![radarr-ok-5 14](https://github.com/user-attachments/assets/8f12a8a7-21cc-4ac8-969d-fe3a7c6e4b4e) ### Environment ```markdown - OS: Libreelec on AARCH64 - Radarr: 5.15.1.9463 (linuxserver) - Docker Install: Yes - Using Reverse Proxy: no - Browser: Firefox - Database: Sqlite 3.45.3 ``` ### What branch are you running? Master ### Trace Logs? **Not Optional** ``` 2024-12-08 13:22:52.8|Info|ReleaseSearchService|Searching indexers for [Despicable Me 4]. 2 active indexers 2024-12-08 13:22:59.5|Info|DownloadDecisionMaker|Processing 38 releases 2024-12-08 13:23:38.8|Info|DownloadService|Report for Despicable Me 4 (2024) sent to rtorrent LibreElec from indexer YGG cookie (Prowlarr). Despicable Me 4 2024 VFF 1080p BluRay mHD x264 AC3-ROMKENT 2024-12-08 13:30:00.8|Info|RssSyncService|Starting RSS Sync 2024-12-08 13:30:02.3|Info|DownloadDecisionMaker|Processing 250 releases 2024-12-08 13:30:06.4|Info|RssSyncService|RSS Sync Completed. Reports found: 250, Reports grabbed: 0 2024-12-08 14:00:31.0|Info|RssSyncService|Starting RSS Sync 2024-12-08 14:00:33.0|Info|DownloadDecisionMaker|Processing 250 releases 2024-12-08 14:00:36.9|Info|RssSyncService|RSS Sync Completed. Reports found: 250, Reports grabbed: 0 2024-12-08 14:31:01.3|Info|RssSyncService|Starting RSS Sync 2024-12-08 14:31:02.9|Info|DownloadDecisionMaker|Processing 250 releases 2024-12-08 14:31:06.8|Info|RssSyncService|RSS Sync Completed. Reports found: 250, Reports grabbed: 0 2024-12-08 15:01:31.5|Info|RssSyncService|Starting RSS Sync 2024-12-08 15:01:32.5|Info|DownloadDecisionMaker|Processing 250 releases 2024-12-08 15:01:36.5|Info|RssSyncService|RSS Sync Completed. Reports found: 250, Reports grabbed: 0 2024-12-08 15:32:01.9|Info|RssSyncService|Starting RSS Sync 2024-12-08 15:32:04.6|Info|DownloadDecisionMaker|Processing 250 releases 2024-12-08 15:32:08.7|Info|RssSyncService|RSS Sync Completed. Reports found: 250, Reports grabbed: 0 2024-12-08 15:35:10.1|Error|DownloadedMovieImportService|Import failed, path does not exist or is not accessible by Radarr: /media/downloads/import/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT. Ensure the path exists and the user running Radarr has the correct permissions to access this file/folder 2024-12-08 16:02:32.1|Info|RssSyncService|Starting RSS Sync 2024-12-08 16:02:33.1|Info|DownloadDecisionMaker|Processing 250 releases 2024-12-08 16:02:37.0|Info|RssSyncService|RSS Sync Completed. Reports found: 250, Reports grabbed: 0 2024-12-08 16:33:02.4|Info|RssSyncService|Starting RSS Sync 2024-12-08 16:33:04.3|Info|DownloadDecisionMaker|Processing 250 releases 2024-12-08 16:33:08.4|Info|RssSyncService|RSS Sync Completed. Reports found: 250, Reports grabbed: 0 2024-12-08 17:03:32.6|Info|RssSyncService|Starting RSS Sync 2024-12-08 17:03:33.6|Info|DownloadDecisionMaker|Processing 250 releases 2024-12-08 17:03:37.5|Info|RssSyncService|RSS Sync Completed. Reports found: 250, Reports grabbed: 0 2024-12-08 17:34:02.8|Info|RssSyncService|Starting RSS Sync 2024-12-08 17:34:04.3|Info|DownloadDecisionMaker|Processing 250 releases 2024-12-08 17:34:08.3|Info|RssSyncService|RSS Sync Completed. Reports found: 250, Reports grabbed: 0 2024-12-08 17:35:33.1|Error|VideoFileInfoReader|Unable to parse media info from file: /media/downloads/import/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv [v5.15.1.9463] FFMpegCore.Exceptions.FFMpegException: ffprobe exited with non-zero exit-code (1 - /media/downloads/import/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv: No such file or directory) at FFMpegCore.FFProbe.GetStreamJson(String filePath, Int32 outputCapacity, FFOptions ffOptions) at NzbDrone.Core.MediaFiles.MediaInfo.VideoFileInfoReader.GetMediaInfo(String filename) in ./Radarr.Core/MediaFiles/MediaInfo/VideoFileInfoReader.cs:line 67 2024-12-08 17:35:33.6|Error|DetectSample|Failed to get runtime from the file, make sure ffprobe is available 2024-12-08 17:35:33.6|Error|ImportDecisionMaker|Couldn't import file. /media/downloads/import/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv [v5.15.1.9463] System.IO.FileNotFoundException: Could not find file '/media/tera/downloads/films/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'. File name: '/media/tera/downloads/films/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv' at System.IO.FileInfo.get_Length() at NzbDrone.Core.MediaFiles.MovieImport.ImportDecisionMaker.GetDecision(LocalMovie localMovie, DownloadClientItem downloadClientItem, Boolean otherFiles) in ./Radarr.Core/MediaFiles/MovieImport/ImportDecisionMaker.cs:line 125 2024-12-08 17:35:38.9|Error|VideoFileInfoReader|Unable to parse media info from file: /media/downloads/import/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv [v5.15.1.9463] FFMpegCore.Exceptions.FFMpegException: ffprobe exited with non-zero exit-code (1 - /media/downloads/import/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv: No such file or directory) at FFMpegCore.FFProbe.GetStreamJson(String filePath, Int32 outputCapacity, FFOptions ffOptions) at NzbDrone.Core.MediaFiles.MediaInfo.VideoFileInfoReader.GetMediaInfo(String filename) in ./Radarr.Core/MediaFiles/MediaInfo/VideoFileInfoReader.cs:line 67 2024-12-08 17:35:38.9|Error|DetectSample|Failed to get runtime from the file, make sure ffprobe is available 2024-12-08 17:35:38.9|Error|ImportDecisionMaker|Couldn't import file. /media/downloads/import/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv [v5.15.1.9463] System.IO.FileNotFoundException: Could not find file '/media/tera/downloads/films/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'. File name: '/media/tera/downloads/films/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv' at System.IO.FileInfo.get_Length() at NzbDrone.Core.MediaFiles.MovieImport.ImportDecisionMaker.GetDecision(LocalMovie localMovie, DownloadClientItem downloadClientItem, Boolean otherFiles) in ./Radarr.Core/MediaFiles/MovieImport/ImportDecisionMaker.cs:line 125 2024-12-08 18:01:30.8|Error|DownloadedMovieImportService|Import failed, path does not exist or is not accessible by Radarr: /media/downloads/import/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT. Ensure the path exists and the user running Radarr has the correct permissions to access this file/folder 2024-12-08 18:01:31.1|Error|VideoFileInfoReader|Unable to parse media info from file: /media/downloads/import/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv [v5.15.1.9463] FFMpegCore.Exceptions.FFMpegException: ffprobe exited with non-zero exit-code (1 - /media/downloads/import/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv: No such file or directory) at FFMpegCore.FFProbe.GetStreamJson(String filePath, Int32 outputCapacity, FFOptions ffOptions) at NzbDrone.Core.MediaFiles.MediaInfo.VideoFileInfoReader.GetMediaInfo(String filename) in ./Radarr.Core/MediaFiles/MediaInfo/VideoFileInfoReader.cs:line 67 2024-12-08 18:01:31.1|Error|DetectSample|Failed to get runtime from the file, make sure ffprobe is available 2024-12-08 18:01:31.1|Error|ImportDecisionMaker|Couldn't import file. /media/downloads/import/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv [v5.15.1.9463] System.IO.FileNotFoundException: Could not find file '/media/tera/downloads/films/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'. File name: '/media/tera/downloads/films/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv' at System.IO.FileInfo.get_Length() at NzbDrone.Core.MediaFiles.MovieImport.ImportDecisionMaker.GetDecision(LocalMovie localMovie, DownloadClientItem downloadClientItem, Boolean otherFiles) in ./Radarr.Core/MediaFiles/MovieImport/ImportDecisionMaker.cs:line 125 2024-12-08 18:01:35.4|Error|VideoFileInfoReader|Unable to parse media info from file: /media/downloads/import/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv [v5.15.1.9463] FFMpegCore.Exceptions.FFMpegException: ffprobe exited with non-zero exit-code (1 - /media/downloads/import/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv: No such file or directory) at FFMpegCore.FFProbe.GetStreamJson(String filePath, Int32 outputCapacity, FFOptions ffOptions) at NzbDrone.Core.MediaFiles.MediaInfo.VideoFileInfoReader.GetMediaInfo(String filename) in ./Radarr.Core/MediaFiles/MediaInfo/VideoFileInfoReader.cs:line 67 2024-12-08 18:01:35.4|Error|DetectSample|Failed to get runtime from the file, make sure ffprobe is available 2024-12-08 18:01:35.4|Error|ImportDecisionMaker|Couldn't import file. /media/downloads/import/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv [v5.15.1.9463] System.IO.FileNotFoundException: Could not find file '/media/tera/downloads/films/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'. File name: '/media/tera/downloads/films/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv' at System.IO.FileInfo.get_Length() at NzbDrone.Core.MediaFiles.MovieImport.ImportDecisionMaker.GetDecision(LocalMovie localMovie, DownloadClientItem downloadClientItem, Boolean otherFiles) in ./Radarr.Core/MediaFiles/MovieImport/ImportDecisionMaker.cs:line 125 2024-12-08 18:01:35.6|Fatal|RadarrErrorPipeline|Request Failed. GET /api/v3/manualimport [v5.15.1.9463] System.IO.FileNotFoundException: Could not find file '/media/tera/downloads/films/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'. File name: '/media/tera/downloads/films/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv' at System.IO.FileInfo.get_Length() at NzbDrone.Core.MediaFiles.MovieImport.Manual.ManualImportService.MapItem(ImportDecision decision, String rootFolder, String downloadId, String folderName) in ./Radarr.Core/MediaFiles/MovieImport/Manual/ManualImportService.cs:line 331 at NzbDrone.Core.MediaFiles.MovieImport.Manual.ManualImportService.<>c__DisplayClass15_0.<ProcessFolder>b__0(ImportDecision decision) in ./Radarr.Core/MediaFiles/MovieImport/Manual/ManualImportService.cs:line 214 at System.Linq.Enumerable.SelectListIterator`2.ToList() at NzbDrone.Core.MediaFiles.MovieImport.Manual.ManualImportService.ProcessFolder(String rootFolder, String baseFolder, String downloadId, Nullable`1 movieId, Boolean filterExistingFiles) in ./Radarr.Core/MediaFiles/MovieImport/Manual/ManualImportService.cs:line 214 at NzbDrone.Core.MediaFiles.MovieImport.Manual.ManualImportService.GetMediaFiles(String path, String downloadId, Nullable`1 movieId, Boolean filterExistingFiles) in ./Radarr.Core/MediaFiles/MovieImport/Manual/ManualImportService.cs:line 97 at lambda_method424(Closure , Object , Object[] ) at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.SyncObjectResultExecutor.Execute(IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeActionMethodAsync() at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeNextActionFilterAsync() --- End of stack trace from previous location --- at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeInnerFilterAsync() --- End of stack trace from previous location --- at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeFilterPipelineAsync>g__Awaited|20_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope) at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope) at Microsoft.AspNetCore.Routing.EndpointMiddleware.<Invoke>g__AwaitRequestTask|6_0(Endpoint endpoint, Task requestTask, ILogger logger) at Radarr.Http.Middleware.BufferingMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/BufferingMiddleware.cs:line 28 at Radarr.Http.Middleware.IfModifiedMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/IfModifiedMiddleware.cs:line 41 at Radarr.Http.Middleware.CacheHeaderMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/CacheHeaderMiddleware.cs:line 33 at Radarr.Http.Middleware.StartingUpMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/StartingUpMiddleware.cs:line 38 at Radarr.Http.Middleware.UrlBaseMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/UrlBaseMiddleware.cs:line 29 at Radarr.Http.Middleware.VersionMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/VersionMiddleware.cs:line 29 at Microsoft.AspNetCore.ResponseCompression.ResponseCompressionMiddleware.InvokeCore(HttpContext context) at Microsoft.AspNetCore.Authorization.Policy.AuthorizationMiddlewareResultHandler.HandleAsync(RequestDelegate next, HttpContext context, AuthorizationPolicy policy, PolicyAuthorizationResult authorizeResult) at Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context) at Microsoft.AspNetCore.Authentication.AuthenticationMiddleware.Invoke(HttpContext context) at Microsoft.AspNetCore.Diagnostics.ExceptionHandlerMiddleware.<Invoke>g__Awaited|6_0(ExceptionHandlerMiddleware middleware, HttpContext context, Task task) 2024-12-08 18:04:33.5|Info|RssSyncService|Starting RSS Sync 2024-12-08 18:04:36.5|Info|DownloadDecisionMaker|Processing 250 releases 2024-12-08 18:04:41.3|Info|RssSyncService|RSS Sync Completed. Reports found: 250, Reports grabbed: 0 2024-12-08 18:35:03.9|Info|RssSyncService|Starting RSS Sync 2024-12-08 18:35:05.4|Info|DownloadDecisionMaker|Processing 250 releases 2024-12-08 18:35:09.3|Info|RssSyncService|RSS Sync Completed. Reports found: 250, Reports grabbed: 0 2024-12-08 19:05:34.3|Info|RssSyncService|Starting RSS Sync 2024-12-08 19:05:35.9|Info|DownloadDecisionMaker|Processing 250 releases 2024-12-08 19:05:39.8|Info|RssSyncService|RSS Sync Completed. Reports found: 250, Reports grabbed: 0 2024-12-08 19:17:48.8|Info|Radarr.Http.Authentication.BasicAuthenticationHandler|Basic was not authenticated. Failure message: Authorization header missing. 2024-12-08 19:17:49.1|Info|Radarr.Http.Authentication.BasicAuthenticationHandler|Basic was not authenticated. Failure message: Authorization header missing. 2024-12-08 19:17:49.2|Info|Radarr.Http.Authentication.BasicAuthenticationHandler|Basic was not authenticated. Failure message: Authorization header missing. 2024-12-08 19:17:53.7|Info|Radarr.Http.Authentication.BasicAuthenticationHandler|Basic was not authenticated. Failure message: Authorization header missing. 2024-12-08 19:17:53.7|Info|Radarr.Http.Authentication.BasicAuthenticationHandler|Basic was not authenticated. Failure message: Authorization header missing. 2024-12-08 19:17:53.7|Info|Radarr.Http.Authentication.BasicAuthenticationHandler|Basic was not authenticated. Failure message: Authorization header missing. 2024-12-08 19:17:53.7|Info|Radarr.Http.Authentication.BasicAuthenticationHandler|Basic was not authenticated. Failure message: Authorization header missing. 2024-12-08 19:17:53.7|Info|Radarr.Http.Authentication.BasicAuthenticationHandler|Basic was not authenticated. Failure message: Authorization header missing. 2024-12-08 19:17:54.3|Info|Radarr.Http.Authentication.BasicAuthenticationHandler|Basic was not authenticated. Failure message: Authorization header missing. 2024-12-08 19:18:37.4|Info|Radarr.Http.Authentication.BasicAuthenticationHandler|Basic was not authenticated. Failure message: Authorization header missing. 2024-12-08 19:18:37.4|Info|Radarr.Http.Authentication.BasicAuthenticationHandler|Basic was not authenticated. Failure message: Authorization header missing. 2024-12-08 19:18:37.6|Info|Radarr.Http.Authentication.BasicAuthenticationHandler|Basic was not authenticated. Failure message: Authorization header missing. 2024-12-08 19:26:31.3|Error|VideoFileInfoReader|Unable to parse media info from file: /media/downloads/import/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv [v5.15.1.9463] FFMpegCore.Exceptions.FFMpegException: ffprobe exited with non-zero exit-code (1 - /media/downloads/import/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv: No such file or directory) at FFMpegCore.FFProbe.GetStreamJson(String filePath, Int32 outputCapacity, FFOptions ffOptions) at NzbDrone.Core.MediaFiles.MediaInfo.VideoFileInfoReader.GetMediaInfo(String filename) in ./Radarr.Core/MediaFiles/MediaInfo/VideoFileInfoReader.cs:line 67 2024-12-08 19:26:31.7|Error|DetectSample|Failed to get runtime from the file, make sure ffprobe is available 2024-12-08 19:26:31.7|Error|ImportDecisionMaker|Couldn't import file. /media/downloads/import/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv [v5.15.1.9463] System.IO.FileNotFoundException: Could not find file '/media/tera/downloads/films/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'. File name: '/media/tera/downloads/films/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv' at System.IO.FileInfo.get_Length() at NzbDrone.Core.MediaFiles.MovieImport.ImportDecisionMaker.GetDecision(LocalMovie localMovie, DownloadClientItem downloadClientItem, Boolean otherFiles) in ./Radarr.Core/MediaFiles/MovieImport/ImportDecisionMaker.cs:line 125 2024-12-08 19:26:31.7|Fatal|RadarrErrorPipeline|Request Failed. GET /api/v3/manualimport [v5.15.1.9463] System.IO.FileNotFoundException: Could not find file '/media/tera/downloads/films/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'. File name: '/media/tera/downloads/films/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv' at System.IO.FileInfo.get_Length() at NzbDrone.Core.MediaFiles.MovieImport.Manual.ManualImportService.MapItem(ImportDecision decision, String rootFolder, String downloadId, String folderName) in ./Radarr.Core/MediaFiles/MovieImport/Manual/ManualImportService.cs:line 331 at NzbDrone.Core.MediaFiles.MovieImport.Manual.ManualImportService.<>c__DisplayClass15_0.<ProcessFolder>b__0(ImportDecision decision) in ./Radarr.Core/MediaFiles/MovieImport/Manual/ManualImportService.cs:line 214 at System.Linq.Enumerable.SelectListIterator`2.ToList() at NzbDrone.Core.MediaFiles.MovieImport.Manual.ManualImportService.ProcessFolder(String rootFolder, String baseFolder, String downloadId, Nullable`1 movieId, Boolean filterExistingFiles) in ./Radarr.Core/MediaFiles/MovieImport/Manual/ManualImportService.cs:line 214 at NzbDrone.Core.MediaFiles.MovieImport.Manual.ManualImportService.GetMediaFiles(String path, String downloadId, Nullable`1 movieId, Boolean filterExistingFiles) in ./Radarr.Core/MediaFiles/MovieImport/Manual/ManualImportService.cs:line 97 at lambda_method424(Closure , Object , Object[] ) at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.SyncObjectResultExecutor.Execute(IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeActionMethodAsync() at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeNextActionFilterAsync() --- End of stack trace from previous location --- at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeInnerFilterAsync() --- End of stack trace from previous location --- at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeFilterPipelineAsync>g__Awaited|20_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope) at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope) at Microsoft.AspNetCore.Routing.EndpointMiddleware.<Invoke>g__AwaitRequestTask|6_0(Endpoint endpoint, Task requestTask, ILogger logger) at Radarr.Http.Middleware.BufferingMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/BufferingMiddleware.cs:line 28 at Radarr.Http.Middleware.IfModifiedMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/IfModifiedMiddleware.cs:line 41 at Radarr.Http.Middleware.CacheHeaderMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/CacheHeaderMiddleware.cs:line 33 at Radarr.Http.Middleware.StartingUpMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/StartingUpMiddleware.cs:line 38 at Radarr.Http.Middleware.UrlBaseMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/UrlBaseMiddleware.cs:line 29 at Radarr.Http.Middleware.VersionMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/VersionMiddleware.cs:line 29 at Microsoft.AspNetCore.Authorization.Policy.AuthorizationMiddlewareResultHandler.HandleAsync(RequestDelegate next, HttpContext context, AuthorizationPolicy policy, PolicyAuthorizationResult authorizeResult) at Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context) at Microsoft.AspNetCore.Authentication.AuthenticationMiddleware.Invoke(HttpContext context) at Microsoft.AspNetCore.Diagnostics.ExceptionHandlerMiddleware.<Invoke>g__Awaited|6_0(ExceptionHandlerMiddleware middleware, HttpContext context, Task task) 2024-12-08 19:36:04.4|Info|RssSyncService|Starting RSS Sync 2024-12-08 19:36:09.0|Info|DownloadDecisionMaker|Processing 250 releases 2024-12-08 19:36:12.9|Info|RssSyncService|RSS Sync Completed. Reports found: 250, Reports grabbed: 0 2024-12-08 19:54:04.5|Info|HousekeepingService|Running housecleaning tasks 2024-12-08 19:54:04.7|Info|Database|Vacuuming Log database 2024-12-08 19:54:04.8|Info|Database|Log database compressed 2024-12-08 19:54:04.8|Info|Database|Vacuuming Main database 2024-12-08 19:54:05.1|Info|Database|Main database compressed 2024-12-08 19:55:41.6|Error|VideoFileInfoReader|Unable to parse media info from file: /media/downloads/import/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv [v5.15.1.9463] FFMpegCore.Exceptions.FFMpegException: ffprobe exited with non-zero exit-code (1 - /media/downloads/import/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv: No such file or directory) at FFMpegCore.FFProbe.GetStreamJson(String filePath, Int32 outputCapacity, FFOptions ffOptions) at NzbDrone.Core.MediaFiles.MediaInfo.VideoFileInfoReader.GetMediaInfo(String filename) in ./Radarr.Core/MediaFiles/MediaInfo/VideoFileInfoReader.cs:line 67 2024-12-08 19:55:41.6|Error|DetectSample|Failed to get runtime from the file, make sure ffprobe is available 2024-12-08 19:55:41.6|Error|ImportDecisionMaker|Couldn't import file. /media/downloads/import/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv [v5.15.1.9463] System.IO.FileNotFoundException: Could not find file '/media/tera/downloads/films/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'. File name: '/media/tera/downloads/films/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv' at System.IO.FileInfo.get_Length() at NzbDrone.Core.MediaFiles.MovieImport.ImportDecisionMaker.GetDecision(LocalMovie localMovie, DownloadClientItem downloadClientItem, Boolean otherFiles) in ./Radarr.Core/MediaFiles/MovieImport/ImportDecisionMaker.cs:line 125 2024-12-08 19:55:41.6|Fatal|RadarrErrorPipeline|Request Failed. GET /api/v3/manualimport [v5.15.1.9463] System.IO.FileNotFoundException: Could not find file '/media/tera/downloads/films/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'. File name: '/media/tera/downloads/films/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv' at System.IO.FileInfo.get_Length() at NzbDrone.Core.MediaFiles.MovieImport.Manual.ManualImportService.MapItem(ImportDecision decision, String rootFolder, String downloadId, String folderName) in ./Radarr.Core/MediaFiles/MovieImport/Manual/ManualImportService.cs:line 331 at NzbDrone.Core.MediaFiles.MovieImport.Manual.ManualImportService.<>c__DisplayClass15_0.<ProcessFolder>b__0(ImportDecision decision) in ./Radarr.Core/MediaFiles/MovieImport/Manual/ManualImportService.cs:line 214 at System.Linq.Enumerable.SelectListIterator`2.ToList() at NzbDrone.Core.MediaFiles.MovieImport.Manual.ManualImportService.ProcessFolder(String rootFolder, String baseFolder, String downloadId, Nullable`1 movieId, Boolean filterExistingFiles) in ./Radarr.Core/MediaFiles/MovieImport/Manual/ManualImportService.cs:line 214 at NzbDrone.Core.MediaFiles.MovieImport.Manual.ManualImportService.GetMediaFiles(String path, String downloadId, Nullable`1 movieId, Boolean filterExistingFiles) in ./Radarr.Core/MediaFiles/MovieImport/Manual/ManualImportService.cs:line 97 at lambda_method424(Closure , Object , Object[] ) at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.SyncObjectResultExecutor.Execute(IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeActionMethodAsync() at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeNextActionFilterAsync() --- End of stack trace from previous location --- at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeInnerFilterAsync() --- End of stack trace from previous location --- at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeFilterPipelineAsync>g__Awaited|20_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope) at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope) at Microsoft.AspNetCore.Routing.EndpointMiddleware.<Invoke>g__AwaitRequestTask|6_0(Endpoint endpoint, Task requestTask, ILogger logger) at Radarr.Http.Middleware.BufferingMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/BufferingMiddleware.cs:line 28 at Radarr.Http.Middleware.IfModifiedMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/IfModifiedMiddleware.cs:line 41 at Radarr.Http.Middleware.CacheHeaderMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/CacheHeaderMiddleware.cs:line 33 at Radarr.Http.Middleware.StartingUpMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/StartingUpMiddleware.cs:line 38 at Radarr.Http.Middleware.UrlBaseMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/UrlBaseMiddleware.cs:line 29 at Radarr.Http.Middleware.VersionMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/VersionMiddleware.cs:line 29 at Microsoft.AspNetCore.ResponseCompression.ResponseCompressionMiddleware.InvokeCore(HttpContext context) at Microsoft.AspNetCore.Authorization.Policy.AuthorizationMiddlewareResultHandler.HandleAsync(RequestDelegate next, HttpContext context, AuthorizationPolicy policy, PolicyAuthorizationResult authorizeResult) at Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context) at Microsoft.AspNetCore.Authentication.AuthenticationMiddleware.Invoke(HttpContext context) at Microsoft.AspNetCore.Diagnostics.ExceptionHandlerMiddleware.<Invoke>g__Awaited|6_0(ExceptionHandlerMiddleware middleware, HttpContext context, Task task) 2024-12-08 19:55:43.9|Info|Radarr.Http.Authentication.BasicAuthenticationHandler|Basic was not authenticated. Failure message: Authorization header missing. 2024-12-08 19:56:37.7|Error|VideoFileInfoReader|Unable to parse media info from file: /media/downloads/import/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv [v5.15.1.9463] FFMpegCore.Exceptions.FFMpegException: ffprobe exited with non-zero exit-code (1 - /media/downloads/import/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv: No such file or directory) at FFMpegCore.FFProbe.GetStreamJson(String filePath, Int32 outputCapacity, FFOptions ffOptions) at NzbDrone.Core.MediaFiles.MediaInfo.VideoFileInfoReader.GetMediaInfo(String filename) in ./Radarr.Core/MediaFiles/MediaInfo/VideoFileInfoReader.cs:line 67 2024-12-08 19:56:37.7|Error|DetectSample|Failed to get runtime from the file, make sure ffprobe is available 2024-12-08 19:56:37.7|Error|ImportDecisionMaker|Couldn't import file. /media/downloads/import/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv [v5.15.1.9463] System.IO.FileNotFoundException: Could not find file '/media/tera/downloads/films/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'. File name: '/media/tera/downloads/films/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv' at System.IO.FileInfo.get_Length() at NzbDrone.Core.MediaFiles.MovieImport.ImportDecisionMaker.GetDecision(LocalMovie localMovie, DownloadClientItem downloadClientItem, Boolean otherFiles) in ./Radarr.Core/MediaFiles/MovieImport/ImportDecisionMaker.cs:line 125 2024-12-08 19:56:37.8|Fatal|RadarrErrorPipeline|Request Failed. GET /api/v3/manualimport [v5.15.1.9463] System.IO.FileNotFoundException: Could not find file '/media/tera/downloads/films/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'. File name: '/media/tera/downloads/films/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv' at System.IO.FileInfo.get_Length() at NzbDrone.Core.MediaFiles.MovieImport.Manual.ManualImportService.MapItem(ImportDecision decision, String rootFolder, String downloadId, String folderName) in ./Radarr.Core/MediaFiles/MovieImport/Manual/ManualImportService.cs:line 331 at NzbDrone.Core.MediaFiles.MovieImport.Manual.ManualImportService.<>c__DisplayClass15_0.<ProcessFolder>b__0(ImportDecision decision) in ./Radarr.Core/MediaFiles/MovieImport/Manual/ManualImportService.cs:line 214 at System.Linq.Enumerable.SelectListIterator`2.ToList() at NzbDrone.Core.MediaFiles.MovieImport.Manual.ManualImportService.ProcessFolder(String rootFolder, String baseFolder, String downloadId, Nullable`1 movieId, Boolean filterExistingFiles) in ./Radarr.Core/MediaFiles/MovieImport/Manual/ManualImportService.cs:line 214 at NzbDrone.Core.MediaFiles.MovieImport.Manual.ManualImportService.GetMediaFiles(String path, String downloadId, Nullable`1 movieId, Boolean filterExistingFiles) in ./Radarr.Core/MediaFiles/MovieImport/Manual/ManualImportService.cs:line 97 at lambda_method424(Closure , Object , Object[] ) at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.SyncObjectResultExecutor.Execute(IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeActionMethodAsync() at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeNextActionFilterAsync() --- End of stack trace from previous location --- at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeInnerFilterAsync() --- End of stack trace from previous location --- at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeFilterPipelineAsync>g__Awaited|20_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope) at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope) at Microsoft.AspNetCore.Routing.EndpointMiddleware.<Invoke>g__AwaitRequestTask|6_0(Endpoint endpoint, Task requestTask, ILogger logger) at Radarr.Http.Middleware.BufferingMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/BufferingMiddleware.cs:line 28 at Radarr.Http.Middleware.IfModifiedMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/IfModifiedMiddleware.cs:line 41 at Radarr.Http.Middleware.CacheHeaderMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/CacheHeaderMiddleware.cs:line 33 at Radarr.Http.Middleware.StartingUpMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/StartingUpMiddleware.cs:line 38 at Radarr.Http.Middleware.UrlBaseMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/UrlBaseMiddleware.cs:line 29 at Radarr.Http.Middleware.VersionMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/VersionMiddleware.cs:line 29 at Microsoft.AspNetCore.ResponseCompression.ResponseCompressionMiddleware.InvokeCore(HttpContext context) at Microsoft.AspNetCore.Authorization.Policy.AuthorizationMiddlewareResultHandler.HandleAsync(RequestDelegate next, HttpContext context, AuthorizationPolicy policy, PolicyAuthorizationResult authorizeResult) at Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context) at Microsoft.AspNetCore.Authentication.AuthenticationMiddleware.Invoke(HttpContext context) at Microsoft.AspNetCore.Diagnostics.ExceptionHandlerMiddleware.<Invoke>g__Awaited|6_0(ExceptionHandlerMiddleware middleware, HttpContext context, Task task) 2024-12-08 20:01:34.8|Error|VideoFileInfoReader|Unable to parse media info from file: /media/downloads/import/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv [v5.15.1.9463] FFMpegCore.Exceptions.FFMpegException: ffprobe exited with non-zero exit-code (1 - /media/downloads/import/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv: No such file or directory) at FFMpegCore.FFProbe.GetStreamJson(String filePath, Int32 outputCapacity, FFOptions ffOptions) at NzbDrone.Core.MediaFiles.MediaInfo.VideoFileInfoReader.GetMediaInfo(String filename) in ./Radarr.Core/MediaFiles/MediaInfo/VideoFileInfoReader.cs:line 67 2024-12-08 20:01:34.8|Error|DetectSample|Failed to get runtime from the file, make sure ffprobe is available 2024-12-08 20:01:34.8|Error|ImportDecisionMaker|Couldn't import file. /media/downloads/import/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv [v5.15.1.9463] System.IO.FileNotFoundException: Could not find file '/media/tera/downloads/films/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'. File name: '/media/tera/downloads/films/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv' at System.IO.FileInfo.get_Length() at NzbDrone.Core.MediaFiles.MovieImport.ImportDecisionMaker.GetDecision(LocalMovie localMovie, DownloadClientItem downloadClientItem, Boolean otherFiles) in ./Radarr.Core/MediaFiles/MovieImport/ImportDecisionMaker.cs:line 125 2024-12-08 20:01:34.9|Error|VideoFileInfoReader|Unable to parse media info from file: /media/downloads/import/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv [v5.15.1.9463] FFMpegCore.Exceptions.FFMpegException: ffprobe exited with non-zero exit-code (1 - /media/downloads/import/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv: No such file or directory) at FFMpegCore.FFProbe.GetStreamJson(String filePath, Int32 outputCapacity, FFOptions ffOptions) at NzbDrone.Core.MediaFiles.MediaInfo.VideoFileInfoReader.GetMediaInfo(String filename) in ./Radarr.Core/MediaFiles/MediaInfo/VideoFileInfoReader.cs:line 67 2024-12-08 20:01:34.9|Error|DetectSample|Failed to get runtime from the file, make sure ffprobe is available 2024-12-08 20:01:34.9|Error|ImportDecisionMaker|Couldn't import file. /media/downloads/import/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv [v5.15.1.9463] System.IO.FileNotFoundException: Could not find file '/media/tera/downloads/films/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'. File name: '/media/tera/downloads/films/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv' at System.IO.FileInfo.get_Length() at NzbDrone.Core.MediaFiles.MovieImport.ImportDecisionMaker.GetDecision(LocalMovie localMovie, DownloadClientItem downloadClientItem, Boolean otherFiles) in ./Radarr.Core/MediaFiles/MovieImport/ImportDecisionMaker.cs:line 125 2024-12-08 20:01:40.0|Error|VideoFileInfoReader|Unable to parse media info from file: /media/downloads/import/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv [v5.15.1.9463] FFMpegCore.Exceptions.FFMpegException: ffprobe exited with non-zero exit-code (1 - /media/downloads/import/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv: No such file or directory) at FFMpegCore.FFProbe.GetStreamJson(String filePath, Int32 outputCapacity, FFOptions ffOptions) at NzbDrone.Core.MediaFiles.MediaInfo.VideoFileInfoReader.GetMediaInfo(String filename) in ./Radarr.Core/MediaFiles/MediaInfo/VideoFileInfoReader.cs:line 67 2024-12-08 20:01:40.0|Error|DetectSample|Failed to get runtime from the file, make sure ffprobe is available 2024-12-08 20:01:40.0|Error|ImportDecisionMaker|Couldn't import file. /media/downloads/import/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv [v5.15.1.9463] System.IO.FileNotFoundException: Could not find file '/media/tera/downloads/films/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'. File name: '/media/tera/downloads/films/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Despicable.Me.4.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv' at System.IO.FileInfo.get_Length() at NzbDrone.Core.MediaFiles.MovieImport.ImportDecisionMaker.GetDecision(LocalMovie localMovie, DownloadClientItem downloadClientItem, Boolean otherFiles) in ./Radarr.Core/MediaFiles/MovieImport/ImportDecisionMaker.cs:line 125 2024-12-08 20:01:40.1|Error|VideoFileInfoReader|Unable to parse media info from file: /media/downloads/import/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv [v5.15.1.9463] FFMpegCore.Exceptions.FFMpegException: ffprobe exited with non-zero exit-code (1 - /media/downloads/import/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv: No such file or directory) at FFMpegCore.FFProbe.GetStreamJson(String filePath, Int32 outputCapacity, FFOptions ffOptions) at NzbDrone.Core.MediaFiles.MediaInfo.VideoFileInfoReader.GetMediaInfo(String filename) in ./Radarr.Core/MediaFiles/MediaInfo/VideoFileInfoReader.cs:line 67 2024-12-08 20:01:40.1|Error|DetectSample|Failed to get runtime from the file, make sure ffprobe is available 2024-12-08 20:01:40.1|Error|ImportDecisionMaker|Couldn't import file. /media/downloads/import/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv [v5.15.1.9463] System.IO.FileNotFoundException: Could not find file '/media/tera/downloads/films/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'. File name: '/media/tera/downloads/films/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv' at System.IO.FileInfo.get_Length() at NzbDrone.Core.MediaFiles.MovieImport.ImportDecisionMaker.GetDecision(LocalMovie localMovie, DownloadClientItem downloadClientItem, Boolean otherFiles) in ./Radarr.Core/MediaFiles/MovieImport/ImportDecisionMaker.cs:line 125 2024-12-08 20:02:14.5|Info|Radarr.Http.Authentication.BasicAuthenticationHandler|Basic was not authenticated. Failure message: Authorization header missing. 2024-12-08 20:02:14.8|Info|Radarr.Http.Authentication.BasicAuthenticationHandler|Basic was not authenticated. Failure message: Authorization header missing. 2024-12-08 20:02:15.0|Info|Radarr.Http.Authentication.BasicAuthenticationHandler|Basic was not authenticated. Failure message: Authorization header missing. 2024-12-08 20:06:34.7|Info|RssSyncService|Starting RSS Sync 2024-12-08 20:06:35.9|Info|DownloadDecisionMaker|Processing 250 releases 2024-12-08 20:06:39.8|Info|RssSyncService|RSS Sync Completed. Reports found: 250, Reports grabbed: 0 2024-12-08 20:07:41.3|Error|VideoFileInfoReader|Unable to parse media info from file: /media/downloads/import/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv [v5.15.1.9463] FFMpegCore.Exceptions.FFMpegException: ffprobe exited with non-zero exit-code (1 - /media/downloads/import/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv: No such file or directory) at FFMpegCore.FFProbe.GetStreamJson(String filePath, Int32 outputCapacity, FFOptions ffOptions) at NzbDrone.Core.MediaFiles.MediaInfo.VideoFileInfoReader.GetMediaInfo(String filename) in ./Radarr.Core/MediaFiles/MediaInfo/VideoFileInfoReader.cs:line 67 2024-12-08 20:07:41.3|Error|DetectSample|Failed to get runtime from the file, make sure ffprobe is available 2024-12-08 20:07:41.3|Error|ImportDecisionMaker|Couldn't import file. /media/downloads/import/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv [v5.15.1.9463] System.IO.FileNotFoundException: Could not find file '/media/tera/downloads/films/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'. File name: '/media/tera/downloads/films/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv' at System.IO.FileInfo.get_Length() at NzbDrone.Core.MediaFiles.MovieImport.ImportDecisionMaker.GetDecision(LocalMovie localMovie, DownloadClientItem downloadClientItem, Boolean otherFiles) in ./Radarr.Core/MediaFiles/MovieImport/ImportDecisionMaker.cs:line 125 2024-12-08 20:07:41.3|Fatal|RadarrErrorPipeline|Request Failed. GET /api/v3/manualimport [v5.15.1.9463] System.IO.FileNotFoundException: Could not find file '/media/tera/downloads/films/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv'. File name: '/media/tera/downloads/films/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT/Bad.Boys.Ride.or.Die.2024.VFF.1080p.BluRay.mHD.x264.AC3-ROMKENT.mkv' at System.IO.FileInfo.get_Length() at NzbDrone.Core.MediaFiles.MovieImport.Manual.ManualImportService.MapItem(ImportDecision decision, String rootFolder, String downloadId, String folderName) in ./Radarr.Core/MediaFiles/MovieImport/Manual/ManualImportService.cs:line 331 at NzbDrone.Core.MediaFiles.MovieImport.Manual.ManualImportService.<>c__DisplayClass15_0.<ProcessFolder>b__0(ImportDecision decision) in ./Radarr.Core/MediaFiles/MovieImport/Manual/ManualImportService.cs:line 214 at System.Linq.Enumerable.SelectListIterator`2.ToList() at NzbDrone.Core.MediaFiles.MovieImport.Manual.ManualImportService.ProcessFolder(String rootFolder, String baseFolder, String downloadId, Nullable`1 movieId, Boolean filterExistingFiles) in ./Radarr.Core/MediaFiles/MovieImport/Manual/ManualImportService.cs:line 214 at NzbDrone.Core.MediaFiles.MovieImport.Manual.ManualImportService.GetMediaFiles(String path, String downloadId, Nullable`1 movieId, Boolean filterExistingFiles) in ./Radarr.Core/MediaFiles/MovieImport/Manual/ManualImportService.cs:line 97 at lambda_method424(Closure , Object , Object[] ) at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.SyncObjectResultExecutor.Execute(IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeActionMethodAsync() at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeNextActionFilterAsync() --- End of stack trace from previous location --- at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeInnerFilterAsync() --- End of stack trace from previous location --- at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeFilterPipelineAsync>g__Awaited|20_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope) at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope) at Microsoft.AspNetCore.Routing.EndpointMiddleware.<Invoke>g__AwaitRequestTask|6_0(Endpoint endpoint, Task requestTask, ILogger logger) at Radarr.Http.Middleware.BufferingMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/BufferingMiddleware.cs:line 28 at Radarr.Http.Middleware.IfModifiedMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/IfModifiedMiddleware.cs:line 41 at Radarr.Http.Middleware.CacheHeaderMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/CacheHeaderMiddleware.cs:line 33 at Radarr.Http.Middleware.StartingUpMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/StartingUpMiddleware.cs:line 38 at Radarr.Http.Middleware.UrlBaseMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/UrlBaseMiddleware.cs:line 29 at Radarr.Http.Middleware.VersionMiddleware.InvokeAsync(HttpContext context) in ./Radarr.Http/Middleware/VersionMiddleware.cs:line 29 at Microsoft.AspNetCore.ResponseCompression.ResponseCompressionMiddleware.InvokeCore(HttpContext context) at Microsoft.AspNetCore.Authorization.Policy.AuthorizationMiddlewareResultHandler.HandleAsync(RequestDelegate next, HttpContext context, AuthorizationPolicy policy, PolicyAuthorizationResult authorizeResult) at Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context) at Microsoft.AspNetCore.Authentication.AuthenticationMiddleware.Invoke(HttpContext context) at Microsoft.AspNetCore.Diagnostics.ExceptionHandlerMiddleware.<Invoke>g__Awaited|6_0(ExceptionHandlerMiddleware middleware, HttpContext context, Task task) 2024-12-08 20:09:36.6|Info|Microsoft.Hosting.Lifetime|Application is shutting down... 2024-12-08 20:09:37.1|Info|ConsoleApp|Exiting main. 2024-12-08 20:12:44.4|Info|Bootstrap|Starting Radarr - /app/radarr/bin/Radarr - Version 5.14.0.9383 2024-12-08 20:12:45.3|Info|AppFolderInfo|Data directory is being overridden to [/config] 2024-12-08 20:12:45.5|Info|AppFolderInfo|Data directory is being overridden to [/config] 2024-12-08 20:12:48.8|Info|AppFolderInfo|Data directory is being overridden to [/config] 2024-12-08 20:12:50.1|Info|MigrationController|*** Migrating data source=/config/radarr.db;cache size=-20000;datetimekind=Utc;journal mode=Wal;pooling=True;version=3;busytimeout=100 *** 2024-12-08 20:12:50.8|Info|FluentMigrator.Runner.MigrationRunner|DatabaseEngineVersionCheck migrating 2024-12-08 20:12:51.0|Info|FluentMigrator.Runner.MigrationRunner|PerformDBOperation 2024-12-08 20:12:51.0|Info|NzbDrone.Core.Datastore.Migration.Framework.NzbDroneSQLiteProcessor|Performing DB Operation 2024-12-08 20:12:51.4|Info|DatabaseEngineVersionCheck|SQLite 3.45.3 2024-12-08 20:12:51.4|Info|FluentMigrator.Runner.MigrationRunner|=> 0.4108205s 2024-12-08 20:12:51.4|Info|FluentMigrator.Runner.MigrationRunner|DatabaseEngineVersionCheck migrated 2024-12-08 20:12:51.4|Info|FluentMigrator.Runner.MigrationRunner|=> 0.4252756s 2024-12-08 20:12:51.7|Info|MigrationController|*** Migrating data source=/config/logs.db;cache size=-20000;datetimekind=Utc;journal mode=Wal;pooling=True;version=3;busytimeout=100 *** 2024-12-08 20:12:51.8|Info|FluentMigrator.Runner.MigrationRunner|DatabaseEngineVersionCheck migrating 2024-12-08 20:12:51.8|Info|FluentMigrator.Runner.MigrationRunner|PerformDBOperation 2024-12-08 20:12:51.8|Info|NzbDrone.Core.Datastore.Migration.Framework.NzbDroneSQLiteProcessor|Performing DB Operation 2024-12-08 20:12:51.8|Info|DatabaseEngineVersionCheck|SQLite 3.45.3 2024-12-08 20:12:51.8|Info|FluentMigrator.Runner.MigrationRunner|=> 0.0196429s 2024-12-08 20:12:51.8|Info|FluentMigrator.Runner.MigrationRunner|DatabaseEngineVersionCheck migrated 2024-12-08 20:12:51.8|Info|FluentMigrator.Runner.MigrationRunner|=> 0.0212696s 2024-12-08 20:12:54.8|Info|Microsoft.Hosting.Lifetime|Now listening on: http://[::]:7878 2024-12-08 20:12:57.0|Info|CommandExecutor|Starting 2 threads for tasks. 2024-12-08 20:12:57.8|Warn|MetadataFactory|Removing Kometa 2024-12-08 20:12:57.9|Info|Microsoft.Hosting.Lifetime|Application started. Press Ctrl+C to shut down. 2024-12-08 20:12:57.9|Info|Microsoft.Hosting.Lifetime|Hosting environment: Production 2024-12-08 20:12:57.9|Info|Microsoft.Hosting.Lifetime|Content root path: /app/radarr/bin 2024-12-08 20:12:58.4|Info|ManagedHttpDispatcher|IPv4 is available: True, IPv6 will be disabled ``` ### Trace Logs have been provided as applicable. Reports will be closed if the required logs are not provided. - [X] I have read and followed the steps in the wiki link above and provided the required trace logs - the logs contain `trace` - that are relevant and show this issue.

deekerman

2026-02-20 00:09:00 -05:00

closed this issue
added the
Type: Support.
label

deekerman commented

2026-02-20 00:09:01 -05:00

Author

Owner

@mynameisbogdan commented on GitHub (Dec 8, 2024):

Looks like /media/downloads/import is a symlink to /media/tera/downloads/films.

Should be fixed with 3449a5d3fe.

@mynameisbogdan commented on GitHub (Dec 8, 2024): Looks like `/media/downloads/import` is a symlink to `/media/tera/downloads/films`. Should be fixed with 3449a5d3fe7696bafdf3a8e0fc795e529d83b7a1.

deekerman commented

2026-02-20 00:09:02 -05:00

Author

Owner

@mynameisbogdan commented on GitHub (Dec 8, 2024):

Even if it's not fixed by that commit, maybe revise your symlinks and if that fails then come back and provide some info about your setup here because you didn't disclosed anything about it because it's possible to be a bug.

Currently I'm inclined to say it's some permission issues mixed with symlinks.

@mynameisbogdan commented on GitHub (Dec 8, 2024): Even if it's not fixed by that commit, maybe revise your symlinks and if that fails then come back and provide some info about your setup here because you didn't disclosed anything about it because it's possible to be a bug. Currently I'm inclined to say it's some permission issues mixed with symlinks.

deekerman commented

2026-02-20 00:09:02 -05:00

Author

Owner

@simonc56 commented on GitHub (Dec 9, 2024):

Thank you for your help.
The commit github.com/Radarr/Radarr@3449a5d3fe did not fixed it.

How I fixed it

Radarr was reading an absolute symlink with fullpath (from host point of view). But the volume mounted in radarr container is not "aware" of this fullpath.
So I changed my workflow so that the symlink (created by rtorrent script) is now a relative path.
Now, radarr can read it. Every chunk of the path is readable from the container point of view.

Why this bug appeared

Before version 5.15.1.9463, radarr didn't try to follow symlink.
But now it follows symlink so they must be valid.
Update is this commit :

Allow GetFileSize to follow symlinks

@simonc56 commented on GitHub (Dec 9, 2024): Thank you for your help. The commit https://github.com/Radarr/Radarr/commit/3449a5d3fe7696bafdf3a8e0fc795e529d83b7a1 did not fixed it. ## How I fixed it Radarr was reading an __absolute__ symlink with fullpath (from host point of view). But the volume mounted in radarr container is not "aware" of this fullpath. So I changed my workflow so that the symlink (created by rtorrent script) is now a __relative__ path. Now, radarr can read it. Every chunk of the path is readable from the container point of view. ## Why this bug appeared Before version [5.15.1.9463](https://github.com/Radarr/Radarr/releases/tag/v5.15.1.9463), radarr didn't try to follow symlink. But now it follows symlink so they must be valid. Update is this commit : - [Allow GetFileSize to follow symlinks](https://github.com/Radarr/Radarr/commit/2429dd91c6d08eb2b70b14db2b3c673d320e6a5c)

deekerman commented

2026-02-20 00:09:02 -05:00

Author

Owner

@mynameisbogdan commented on GitHub (Dec 14, 2024):

I would not consider this a bug, but actually bringing to the user attention that there's an issue. As you can see in 5.14.0 and earlier you would get the size of the symlink (159 B in your example) and Radarr would improperly import the file with bad media info and would never update it if the absolute path was never actually available.

This might be an inconvenience at first, but I think fixing a bad setup is more beneficial in the long run.

@mynameisbogdan commented on GitHub (Dec 14, 2024): I would not consider this a bug, but actually bringing to the user attention that there's an issue. As you can see in 5.14.0 and earlier you would get the size of the symlink (159 B in your example) and Radarr would improperly import the file with bad media info and would never update it if the absolute path was never actually available. This might be an inconvenience at first, but I think fixing a bad setup is more beneficial in the long run.