Unable to move movie #9217

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opened 2026-02-20 00:11:38 -05:00 by deekerman · 2 comments

deekerman commented

2026-02-20 00:11:38 -05:00

Owner

Originally created by @Panda260 on GitHub (Jul 8, 2025).

Is there an existing issue for this?

I have searched the existing open and closed issues

Current Behavior

i tried to change the path from one to another and got an error and it did not work
both volumes are set up on a networt truenas share. radarr is not on that share installes
error with move the file option

Expected Behavior

Change the path without errors and move the file

Steps To Reproduce

change the path from a movie and also let radarr move the file

Environment

- OS: ubuntu
- Radarr: 5.26.2.10099
- Docker Install: yes
- Using Reverse Proxy: no
- Browser: 
- Database: Sqlite 3.49.2

What branch are you running?

Master

Trace Logs? Not Optional

[Info] MoveMovieService: Moving Rascal Does Not Dream of a Knapsack Kid from '/nas/media/filme/Rascal Does Not Dream of a Knapsack Kid (2023)' to '/nas/media/anime-filme/Rascal Does Not Dream of a Knapsack Kid (2023) [tmdbid-1086591]'
[Error] MoveMovieService: Unable to move movie from '/nas/media/filme/Rascal Does Not Dream of a Knapsack Kid (2023)' to '/nas/media/anime-filme/Rascal Does Not Dream of a Knapsack Kid (2023) [tmdbid-1086591]'. Try moving files manually
[v5.26.2.10099] System.IO.IOException: Cross-device link
at System.IO.FileSystem.MoveDirectory(String sourceFullPath, String destFullPath)
at System.IO.Directory.Move(String sourceDirName, String destDirName)
at NzbDrone.Common.Disk.DiskProviderBase.MoveFolder(String source, String destination, Boolean overwrite) in ./Radarr.Common/Disk/DiskProviderBase.cs:line 291
at NzbDrone.Common.Disk.DiskTransferService.TransferFolder(String sourcePath, String targetPath, TransferMode mode) in ./Radarr.Common/Disk/DiskTransferService.cs:line 88
at NzbDrone.Core.Movies.MoveMovieService.MoveSingleMovie(Movie movie, String sourcePath, String destinationPath, Nullable1 index, Nullable1 total) in ./Radarr.Core/Movies/MoveMovieService.cs:line 70

Trace Logs have been provided as applicable. Reports will be closed if the required logs are not provided.

I have read and followed the steps in the wiki link above and provided the required trace logs - the logs contain trace - that are relevant and show this issue.

Originally created by @Panda260 on GitHub (Jul 8, 2025). ### Is there an existing issue for this? - [x] I have searched the existing open and closed issues ### Current Behavior i tried to change the path from one to another and got an error and it did not work both volumes are set up on a networt truenas share. radarr is not on that share installes error with move the file option ### Expected Behavior Change the path without errors and move the file ### Steps To Reproduce change the path from a movie and also let radarr move the file ### Environment ```markdown - OS: ubuntu - Radarr: 5.26.2.10099 - Docker Install: yes - Using Reverse Proxy: no - Browser: - Database: Sqlite 3.49.2 ``` ### What branch are you running? Master ### Trace Logs? **Not Optional** [Info] MoveMovieService: Moving Rascal Does Not Dream of a Knapsack Kid from '/nas/media/filme/Rascal Does Not Dream of a Knapsack Kid (2023)' to '/nas/media/anime-filme/Rascal Does Not Dream of a Knapsack Kid (2023) [tmdbid-1086591]' [Error] MoveMovieService: Unable to move movie from '/nas/media/filme/Rascal Does Not Dream of a Knapsack Kid (2023)' to '/nas/media/anime-filme/Rascal Does Not Dream of a Knapsack Kid (2023) [tmdbid-1086591]'. Try moving files manually [v5.26.2.10099] System.IO.IOException: Cross-device link at System.IO.FileSystem.MoveDirectory(String sourceFullPath, String destFullPath) at System.IO.Directory.Move(String sourceDirName, String destDirName) at NzbDrone.Common.Disk.DiskProviderBase.MoveFolder(String source, String destination, Boolean overwrite) in ./Radarr.Common/Disk/DiskProviderBase.cs:line 291 at NzbDrone.Common.Disk.DiskTransferService.TransferFolder(String sourcePath, String targetPath, TransferMode mode) in ./Radarr.Common/Disk/DiskTransferService.cs:line 88 at NzbDrone.Core.Movies.MoveMovieService.MoveSingleMovie(Movie movie, String sourcePath, String destinationPath, Nullable`1 index, Nullable`1 total) in ./Radarr.Core/Movies/MoveMovieService.cs:line 70 ### Trace Logs have been provided as applicable. Reports will be closed if the required logs are not provided. - [x] I have read and followed the steps in the wiki link above and provided the required trace logs - the logs contain `trace` - that are relevant and show this issue.

deekerman

2026-02-20 00:11:38 -05:00

closed this issue
added the
Type: Bug

Type: Duplicate
labels

deekerman commented

2026-02-20 00:11:39 -05:00

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@github-actions[bot] commented on GitHub (Jul 8, 2025):

👋 @Panda260, we use the issue tracker exclusively for bug reports and feature requests. However, this issue appears to be a support request. Please hop over onto our Discord.

@github-actions[bot] commented on GitHub (Jul 8, 2025): :wave: @Panda260, we use the issue tracker exclusively for bug reports and feature requests. However, this issue appears to be a support request. Please hop over onto our [Discord](https://radarr.video/discord).

deekerman commented

2026-02-20 00:11:40 -05:00

Author

Owner

@bakerboy448 commented on GitHub (Jul 8, 2025):