Administration / System Settings / ERROR in log: argument cache/themes/SuiteP/modules is not a file or a dir. #3296

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opened 2026-02-20 16:03:27 -05:00 by deekerman · 0 comments

deekerman commented

2026-02-20 16:03:27 -05:00

Owner

Originally created by @DanVancPdx on GitHub (Sep 11, 2018).

Issue

Suitecrm.log shows the error below whenever I click Adminstration / System Settings / Save

I can't verify this error in the demo site, as I would need Administrator access (and I don't have that).

This error is occurring in version 7.10.7

Tue Sep 11 14:53:12 2018 [1428][1][FATAL] ERROR: rmdir_recursive(): argument cache/themes/SuiteP/modules is not a file or a dir.

This error occurs even if I don't change any values in System Settings.

I have checked and re-checked file permissions. Including running the "installation wizard - step 1" which checks all file permissions (and the checks passed).

Expected Behavior

I don't expect to see an error on save. I don't know what happens (downstream) from this error when it occurs.

Possible Fix

I don't have a possible fix.

Steps to Reproduce

I reproduced error this with a fresh clean install of 7.10.7
Click Administration
Click System Settings
Click Save <- just clicking SAVE produces the error - you don't even have to change anything.

This error is also created when I performed a "Quick Repair and Rebuild".

Context

I don't know the priority of this error, as I don't know if it is not saving some things and not others. I do know it is recorded as a FATAL error.

Your Environment

SuiteCRM Version used: 7.10.7 - fresh, clean, install.
Browser name and version: Chrome | 69.0.3497.81 (Official Build) (64-bit)
Environment name and version MySQL, PHP 7.0
Operating System and version: Linux footprint 4.4.126-0.ksplice-lts-generic #2 SMP Tue Apr 10 12:33:32 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux

Originally created by @DanVancPdx on GitHub (Sep 11, 2018). #### Issue Suitecrm.log shows the error below whenever I click **_Adminstration / System Settings / Save_** I can't verify this error in the demo site, as I would need Administrator access (and I don't have that). This error is occurring in version 7.10.7 ``` Tue Sep 11 14:53:12 2018 [1428][1][FATAL] ERROR: rmdir_recursive(): argument cache/themes/SuiteP/modules is not a file or a dir. ``` This error occurs even if I don't change any values in System Settings. I have checked and re-checked file permissions. Including running the "installation wizard - step 1" which checks all file permissions (and the checks passed). #### Expected Behavior I don't expect to see an error on save. I don't know what happens (downstream) from this error when it occurs. #### Possible Fix I don't have a possible fix. #### Steps to Reproduce 1. I reproduced error this with a fresh clean install of 7.10.7 2. Click Administration 3. Click System Settings 4. Click Save <- just clicking SAVE produces the error - you don't even have to change anything. This error is also created when I performed a "Quick Repair and Rebuild". #### Context I don't know the priority of this error, as I don't know if it is not saving some things and not others. I do know it is recorded as a FATAL error. #### Your Environment * SuiteCRM Version used: 7.10.7 - fresh, clean, install. * Browser name and version: Chrome | 69.0.3497.81 (Official Build) (64-bit) * Environment name and version MySQL, PHP 7.0 * Operating System and version: Linux footprint 4.4.126-0.ksplice-lts-generic #2 SMP Tue Apr 10 12:33:32 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux