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Run Email Notification not working #3596
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Area: API
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starred/SuiteCRM-SuiteCRM#3596
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Originally created by @wanesmith on GitHub (Feb 24, 2019).
Users are not getting notifications for email and for meetings
Nothing I could find is simular
Issue
Run Email Notification is running but no notification is being sent
Expected Behavior
Notifications to be sent
Actual Behavior
PHP Notice: Trying to get property of non-object in /power-choice/web/crm.company.com.au/public_html/crm/modules/Activities/EmailReminder.php on line 163
PHP Fatal error: Uncaught Error: Call to a member function getReplyToAddress() on null in /power-choice/web/crm.company.com.au/public_html/crm/modules/Activities/EmailReminder.php:163
Stack trace:
#0 /power-choice/web/crm.company.com.au/public_html/crm/modules/Reminders/Reminder.php(212): EmailReminder->sendReminders(Object(Call), Object(Administration), Array)
#1 /power-choice/web/crm.company.com.au/public_html/crm/modules/Activities/EmailReminder.php(97): Reminder::sendEmailReminders(Object(EmailReminder), Object(Administration))
#2 /power-choice/web/crm.company.com.au/public_html/crm/modules/Schedulers/_AddJobsHere.php(435): EmailReminder->process()
#3 /power-choice/web/crm.company.com.au/public_html/crm/modules/SchedulersJobs/SchedulersJob.php(542): sendEmailReminders(Object(SchedulersJob))
#4 /power-choice/web/crm.compnay.com.au/public_html/crm/include/SugarQueue/SugarCronJobs.php(191): SchedulersJob->runJob()
#5 /power-choice/web/crm.companycom.au/public_html/crm/include/SugarQueue/Su in /power-choice/web/crm.company.com.au/public_html/crm/modules/Activities/EmailReminder.php on line 163
Possible Fix
Steps to Reproduce
run the job get the error.
Context
can not run one of the core function of the system
Your Environment
Version 7.11.2
Sugar Version 6.5.25 (Build 344)
Browser name and version (e.g. Chrome Version 51.0.2704.63 (64-bit)):
Environment name and version (e.g. MySQL, PHP 7):
php 7.1 , mysql
Operating System and version (e.g Ubuntu 16.04):
Selinux 7.6
@wanesmith commented on GitHub (Feb 24, 2019):
Also getting the following errors
Mon Feb 25 09:42:01 2019 [62107][1][ERROR] ImapHandler trying to use a non valid resource stream.
Mon Feb 25 09:42:01 2019 [62107][1][ERROR] ImapHandler trying to use a non valid resource stream.
Mon Feb 25 09:42:01 2019 [62107][1][WARN] An Imap error detected: "IMAP search error"
Mon Feb 25 09:42:01 2019 [62107][1][WARN] An Imap error detected: "IMAP expunge error"
Mon Feb 25 09:42:01 2019 [62107][1][WARN] Request ssl value not found.
Mon Feb 25 09:42:01 2019 [62107][1][WARN] Requested folder is not defined
Mon Feb 25 09:42:01 2019 [62107][1][ERROR] ImapHandler trying to use a non valid resource stream.
Mon Feb 25 09:42:01 2019 [62107][1][ERROR] ImapHandler trying to use a non valid resource stream.
Mon Feb 25 09:42:01 2019 [62107][1][WARN] An Imap error detected: "IMAP search error"
Mon Feb 25 09:42:01 2019 [62107][1][WARN] An Imap error detected: "IMAP expunge error"
Mon Feb 25 09:42:01 2019 [62107][1][WARN] An Imap error detected: "SECURITY PROBLEM: insecure server advertised AUTH=PLAIN"
Mon Feb 25 09:42:01 2019 [62107][1][WARN] Request ssl value not found.
Mon Feb 25 09:42:01 2019 [62107][1][WARN] Requested folder is not defined
Mon Feb 25 09:42:01 2019 [62107][1][ERROR] ImapHandler trying to use a non valid resource stream.
Mon Feb 25 09:42:01 2019 [62107][1][ERROR] ImapHandler trying to use a non valid resource stream.
Mon Feb 25 09:42:01 2019 [62107][1][WARN] An Imap error detected: "IMAP search error"
Mon Feb 25 09:42:01 2019 [62107][1][WARN] An Imap error detected: "IMAP expunge error"
Mon Feb 25 09:42:01 2019 [62107][1][WARN] An Imap error detected: "SECURITY PROBLEM: insecure server advertised AUTH=PLAIN"
Mon Feb 25 09:42:01 2019 [62107][1][WARN] Request ssl value not found.
@MyBlissIT commented on GitHub (Nov 19, 2019):
Is this issue still not fixed? I am experiencing the same problem
@SuiteBot commented on GitHub (Oct 10, 2023):
This issue has been mentioned on SuiteCRM. There might be relevant details there:
https://community.suitecrm.com/t/imap-error-spamming-logs/90573/7