Reply to, Reply to All issue with attachment #3629

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opened 2026-02-20 16:07:52 -05:00 by deekerman · 2 comments
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Originally created by @Mausino on GitHub (Mar 18, 2019).

Issue

In email clients like Thunderbird, Outlook, etc if you use Reply to or Reply to All function, you should have copy of text from body but without invoice. In SuiteCRM if you use this function, you can't see in compose email view the attachment but when you send email you got the copy of original attachment in sender email on which you Reply to or Reply to All.

Expected Behavior

Reply, Reply to should reply on email without original attachment from previous email.

Actual Behavior

You can't see in compose view, but it is attached in replied emial. For this function is

Possible Fix

Steps to Reproduce

  1. Reply to email... dont' matter if imported

Your Environment

  • SuiteCRM Version used: 7.11.2
  • Browser name and version Chrome 72.x
  • Environment name and version (e.g. MySQL 5.6, PHP 7.2):
Originally created by @Mausino on GitHub (Mar 18, 2019). <!--- Provide a general summary of the issue in the **Title** above --> <!--- Before you open an issue, please check if a similar issue already exists or has been closed before. ---> <!--- If you have discovered a security risk please report it by emailing security@suitecrm.com. This will be delivered to the product team who handle security issues. Please don't disclose security bugs publicly until they have been handled by the security team. ---> #### Issue <!--- Provide a more detailed introduction to the issue itself, and why you consider it to be a bug --> In email clients like Thunderbird, Outlook, etc if you use Reply to or Reply to All function, you should have copy of text from body but without invoice. In SuiteCRM if you use this function, you can't see in compose email view the attachment but when you send email you got the copy of original attachment in sender email on which you Reply to or Reply to All. #### Expected Behavior <!--- Tell us what should happen --> Reply, Reply to should reply on email without original attachment from previous email. #### Actual Behavior <!--- Tell us what happens instead --> <!--- Also please check relevant logs (suitecrm.log, php error.log etc.) --> You can't see in compose view, but it is attached in replied emial. For this function is #### Possible Fix <!--- Not obligatory, but suggest a fix or reason for the bug --> #### Steps to Reproduce <!--- Provide a link to a live example, or an unambiguous set of steps to --> <!--- reproduce this bug include code to reproduce, if relevant --> 1. Reply to email... dont' matter if imported #### Your Environment <!--- Include as many relevant details about the environment you experienced the bug in --> * SuiteCRM Version used: 7.11.2 * Browser name and version Chrome 72.x * Environment name and version (e.g. MySQL 5.6, PHP 7.2):
Author
Owner

@Dillon-Brown commented on GitHub (Mar 18, 2019):

I'm not seeing the issue where you can't see the attachments:

email_reply

But I agree we probably shouldn't add them in when replying.

@Dillon-Brown commented on GitHub (Mar 18, 2019): I'm not seeing the issue where you can't see the attachments: ![email_reply](https://user-images.githubusercontent.com/26431166/54536989-a212d080-4989-11e9-8a76-040a89cc8069.png) But I agree we probably shouldn't add them in when replying.
Author
Owner

@Mausino commented on GitHub (Jun 11, 2019):

@Dillon-Brown you forwarded the email.... if you forwarding email, you expecting that there will attachments. But if you Reply or Reply to All... in usually programs ins't the attachment from original email.

@Mausino commented on GitHub (Jun 11, 2019): @Dillon-Brown you forwarded the email.... if you forwarding email, you expecting that there will attachments. But if you Reply or Reply to All... in usually programs ins't the attachment from original email.
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starred/SuiteCRM-SuiteCRM#3629
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