starred/SuiteCRM-SuiteCRM

mirror of https://github.com/SuiteCRM/SuiteCRM.git synced 2026-03-02 19:16:58 -05:00

Mandatory rich text field validation broken #4431

New issue

Open

opened 2026-02-20 16:17:23 -05:00 by deekerman · 0 comments

deekerman commented

2026-02-20 16:17:23 -05:00

Owner

Originally created by @ghost on GitHub (Nov 11, 2020).

Issue

After making a rich text field mandatory it is then impossible to create/update a record because the validation feedback claims that the field is empty.

Expected Behavior

If the field is mandatory and the field has content then validation should pass successfully.

Actual Behavior

Validation of the input fails whether there is content or not.

Steps to Reproduce

Change the description field in the Case module so that it is required
Create a case, ensuring content is present in the description field and click save

Your Environment

SuiteCRM Version used: 7.11.18
Browser name and version: Chrome Version 86.0.4240.183 (64bit)
Operating System and version: Windows 10

Originally created by @ghost on GitHub (Nov 11, 2020). ### Issue After making a rich text field mandatory it is then impossible to create/update a record because the validation feedback claims that the field is empty. #### Expected Behavior If the field is mandatory and the field has content then validation should pass successfully. #### Actual Behavior Validation of the input fails whether there is content or not. #### Steps to Reproduce 1. Change the description field in the Case module so that it is required 2. Create a case, ensuring content is present in the description field and click save #### Your Environment * SuiteCRM Version used: 7.11.18 * Browser name and version: Chrome Version 86.0.4240.183 (64bit) * Operating System and version: Windows 10

deekerman added the

Priority:Important

Severity: Major

labels

2026-02-20 16:17:23 -05:00

Sign in to join this conversation.

No labels

Area: Campaigns

Area: Clean Up: Performance

Area: Databases

Area: Developer Tools

Area: Elasticsearch

Area: Elasticsearch

Area: Emails:Campaigns

Area: Emails:Cases

Area: Emails:Compose

Area: Emails:Config

Area: Emails:Templates

Area: Environment

Area: Installation

Area: Upgrading

Area:Activity Stream

Good First Issue

PR:Community Contribution

PR:Type:Enhancement

Priority:Critical

Priority:Important

Priority:Moderate

Severity: Major

Severity: Minor

Severity: Moderate

Status: Requires Code Review

Status: Requires Updates

Status: Team Investigating

Status:Assessed

Status:Fix Proposed

Status:Needs Assessed

Status:Requires Automated Tests

Type:Deprecated

Type:Discussion

Type:Suggestion

Type:Suggestion

No milestone

No project

No assignees

1 participant

Notifications

Due date

The due date is invalid or out of range. Please use the format "yyyy-mm-dd".

No due date set.

Dependencies

No dependencies set.

Reference

starred/SuiteCRM-SuiteCRM#4431

No description provided.