SMTP Passwords with + (Plus sign) do not work #4677

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opened 2026-02-20 16:21:52 -05:00 by deekerman · 3 comments

deekerman commented

2026-02-20 16:21:52 -05:00

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Originally created by @Xarno on GitHub (Jan 6, 2022).

I have an SMTP Password which includes multiple + signs. I found out that after decryption all plus signs have an \ in front of them. Which leads to a invalid Password.

github.com/salesagility/SuiteCRM@b64d0fd5df/include/OutboundEmail/OutboundEmail.php (L419)

I have not found the place where the \ is introduced. The post data send to the server are still correct.

Version 7.11.21
Sugar Version 6.5.25 (Erstellen 344)
PHP 7.3.30

Originally created by @Xarno on GitHub (Jan 6, 2022). I have an SMTP Password which includes multiple + signs. I found out that after decryption all plus signs have an \ in front of them. Which leads to a invalid Password. https://github.com/salesagility/SuiteCRM/blob/b64d0fd5df3e11c59387e7e3c0ea7c114a0a2361/include/OutboundEmail/OutboundEmail.php#L419 I have not found the place where the \ is introduced. The post data send to the server are still correct. Version 7.11.21 Sugar Version 6.5.25 (Erstellen 344) PHP 7.3.30

deekerman added the

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2026-02-20 16:21:52 -05:00

deekerman commented

2026-02-20 16:21:52 -05:00

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@Mac-Rae commented on GitHub (Jan 10, 2022):

Hi @Xarno,

I have been able to replicate this issue in the latest version of Suite 8.

@Mac-Rae commented on GitHub (Jan 10, 2022): Hi @Xarno, I have been able to replicate this issue in the latest version of Suite 8.

deekerman commented

2026-02-20 16:21:53 -05:00

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@SuiteBot commented on GitHub (Jan 10, 2022):

This issue has been mentioned on SuiteCRM. There might be relevant details there:

https://community.suitecrm.com/t/configuracion-email-yahoo-suitecrm8-win10-wampserver/83581/2

@SuiteBot commented on GitHub (Jan 10, 2022): This issue has been mentioned on **SuiteCRM**. There might be relevant details there: https://community.suitecrm.com/t/configuracion-email-yahoo-suitecrm8-win10-wampserver/83581/2

deekerman commented

2026-02-20 16:21:54 -05:00

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@JMauclair commented on GitHub (Mar 4, 2024):

Any quick fix on this ? Because it's still on 8.5.1

@JMauclair commented on GitHub (Mar 4, 2024): Any quick fix on this ? Because it's still on 8.5.1