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Outbound email test does not use correct password after save #4707

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opened 2026-02-20 16:22:26 -05:00 by deekerman · 4 comments

deekerman commented

2026-02-20 16:22:26 -05:00

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Originally created by @JackBuchanan on GitHub (Jan 25, 2022).

Issue

Outbound Emails test email functionality does not use correct password after mailbox is saved then re-opened

Expected Behavior

Once re-opened in editivew, the test email should use the password set in the DB unless new password has been entered

Actual Behavior

Outbound mail can't retrieve password so the system mailbox password is used instead

Possible Fix

Steps to Reproduce

Go to admin->Outbound Email
Set up a valid outbound email account
Save
Re-open in editview and use test email functionality

Context

Unable to test email is valid without knowing the password

Your Environment

SuiteCRM Version used: SuiteCRM 7.12.2
Browser name and version (e.g. Chrome Version 51.0.2704.63 (64-bit)): Chrome latest
Environment name and version (e.g. MySQL, PHP 7): MySQL, PHP 7.3
Operating System and version (e.g Ubuntu 16.04): Ubuntu 18.04

Originally created by @JackBuchanan on GitHub (Jan 25, 2022).    #### Issue Outbound Emails test email functionality does not use correct password after mailbox is saved then re-opened   #### Expected Behavior Once re-opened in editivew, the test email should use the password set in the DB unless new password has been entered  #### Actual Behavior Outbound mail can't retrieve password so the system mailbox password is used instead   #### Possible Fix  #### Steps to Reproduce   1. Go to admin->Outbound Email 2. Set up a valid outbound email account 3. Save 4. Re-open in editview and use test email functionality #### Context Unable to test email is valid without knowing the password   #### Your Environment  * SuiteCRM Version used: SuiteCRM 7.12.2 * Browser name and version (e.g. Chrome Version 51.0.2704.63 (64-bit)): Chrome latest * Environment name and version (e.g. MySQL, PHP 7): MySQL, PHP 7.3 * Operating System and version (e.g Ubuntu 16.04): Ubuntu 18.04

deekerman added the

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2026-02-20 16:22:26 -05:00

deekerman commented

2026-02-20 16:22:28 -05:00

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@SuiteBot commented on GitHub (May 24, 2023):

This issue has been mentioned on SuiteCRM. There might be relevant details there:

https://community.suitecrm.com/t/outbound-email-not-working/70133/7

@SuiteBot commented on GitHub (May 24, 2023): This issue has been mentioned on **SuiteCRM**. There might be relevant details there: https://community.suitecrm.com/t/outbound-email-not-working/70133/7

deekerman commented

2026-02-20 16:22:28 -05:00

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Owner

@SuiteBot commented on GitHub (Jul 6, 2023):

This issue has been mentioned on SuiteCRM. There might be relevant details there:

https://community.suitecrm.com/t/cannot-set-inbound-group-email-for-non-administrator-users/89631/6

@SuiteBot commented on GitHub (Jul 6, 2023): This issue has been mentioned on **SuiteCRM**. There might be relevant details there: https://community.suitecrm.com/t/cannot-set-inbound-group-email-for-non-administrator-users/89631/6

deekerman commented

2026-02-20 16:22:28 -05:00

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Owner

@SuiteBot commented on GitHub (Aug 8, 2023):

This issue has been mentioned on SuiteCRM. There might be relevant details there:

https://community.suitecrm.com/t/sending-email-with-microsoft-oauth-connection-setup/89916/7

@SuiteBot commented on GitHub (Aug 8, 2023): This issue has been mentioned on **SuiteCRM**. There might be relevant details there: https://community.suitecrm.com/t/sending-email-with-microsoft-oauth-connection-setup/89916/7

deekerman commented

2026-02-20 16:22:28 -05:00

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Owner

@SuiteBot commented on GitHub (Aug 18, 2023):

This issue has been mentioned on SuiteCRM. There might be relevant details there:

https://community.suitecrm.com/t/import-of-e-mail-fail/90006/15

@SuiteBot commented on GitHub (Aug 18, 2023): This issue has been mentioned on **SuiteCRM**. There might be relevant details there: https://community.suitecrm.com/t/import-of-e-mail-fail/90006/15