contact_* variables in email templates not populated #4740

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opened 2026-02-20 16:23:05 -05:00 by deekerman · 0 comments

deekerman commented

2026-02-20 16:23:05 -05:00

Owner

Originally created by @marcoblancas on GitHub (Feb 25, 2022).

Issue

When editing email templates, users can use Contact / Lead / Target variables (which generates variables like $contact_*).

These variables aren't been populated when users send mails from a Lead (mails related to leads). $contact_first_name is NOT populated.

Expected Behavior

These variables should be populated as they where in previous versions (at less in 7.6.7 works like that).

Steps to Reproduce

Create an email template with $contact_first_name
Compose an email selecting the "Email Template" created above and relate to a Lead an email you can access.
Send the email.
Verify the email is not populated with the related lead first_name

Your Environment

SuiteCRM Version used: 7.12.4 and 8.0.3

Originally created by @marcoblancas on GitHub (Feb 25, 2022). #### Issue When editing email templates, users can use **Contact / Lead / Target** variables (which generates variables like $contact_*). These variables aren't been populated when users send mails from a Lead (mails related to leads). $contact_first_name is NOT populated. ![imagen](https://user-images.githubusercontent.com/5545390/155696100-fc890bae-b133-4800-b5c2-13c33e0051d3.png) #### Expected Behavior These variables should be populated as they where in previous versions (at less in 7.6.7 works like that). #### Steps to Reproduce 1. Create an email template with $contact_first_name 2. Compose an email selecting the "Email Template" created above and relate to a Lead an email you can access. 3. Send the email. 4. Verify the email is not populated with the related lead first_name #### Your Environment  * SuiteCRM Version used: 7.12.4 and 8.0.3