Since version 7.12.5 an email import is no longer possible #4881

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opened 2026-02-20 16:25:36 -05:00 by deekerman · 2 comments

deekerman commented

2026-02-20 16:25:36 -05:00

Owner

Originally created by @C42AT on GitHub (Oct 28, 2022).

Issue

Since version 7.12.4 an email import is no longer possible

Expected Behavior

Since version 7.12.4 an email import is no longer possible -> Modal "An error has occurred"

-> http://xxxxxxx/index.php?module=Emails&action=ImportView&_=1666952964408 -> HTTP 500 Response

Actual Behavior

PHP Error-LOG:

Fatal error: Uncaught TypeError: Unsupported operand types: string % int in /bitnami/suitecrm/cache/smarty/templates_c/%%1A^1AB^1AB6DD00%%tab_panel_content.tpl.php:194 Stack trace: #0 /bitnami/suitecrm/vendor/smarty/smarty/libs/Smarty.class.php(1875): include() #1 /bitnami/suitecrm/include/Sugar_Smarty.php(168): Smarty->_smarty_include() #2 /bitnami/suitecrm/cache/smarty/templates_c/%%A2^A25^A25BDAE8%%ImportView.tpl.php(156): Sugar_Smarty->_smarty_include() #3 /bitnami/suitecrm/vendor/smarty/smarty/libs/Smarty.class.php(1269): include('...') #4 /bitnami/suitecrm/include/Sugar_Smarty.php(151): Smarty->fetch() #5 /bitnami/suitecrm/include/TemplateHandler/TemplateHandler.php(172): Sugar_Smarty->fetch() #6 /bitnami/suitecrm/include/TemplateHandler/TemplateHandler.php(361): TemplateHandler->buildTemplate() #7 /bitnami/suitecrm/include/EditView/EditView2.php(934): TemplateHandler->displayTemplate() #8 /bitnami/suitecrm/include/MVC/View/views/view.edit.php(104): EditView->display() #9 /bitnami/suitecrm/include/MVC/View/SugarView.php(210): ViewEdit->display() #10 /bitnami/suitecrm/include/MVC/Controller/SugarController.php(432): SugarView->process() #11 /bitnami/suitecrm/include/MVC/Controller/SugarController.php(363): SugarController->processView() #12 /bitnami/suitecrm/include/MVC/SugarApplication.php(101): SugarController->execute() #13 /bitnami/suitecrm/index.php(55): SugarApplication->execute() #14 {main} thrown in /bitnami/suitecrm/cache/smarty/templates_c/%%1A^1AB^1AB6DD00%%tab_panel_content.tpl.php on line 194

Steps to Reproduce

Menu -> Email (IMAP)
Mark or Open Email
Bulk Action or Single Action: IMPORT

-> Broswer Console: sugar_grp1_jquery.js?v=cKF5_SXiQ85BhW-fTYRB9A:2 GET http://xxxxx/index.php?module=Emails&action=ImportView&_=1666952964408 500 (Internal Server Error)

Context

High priority: A corresponding allocation of the emails in SuiteCRM is therefore not possible, so that consistent documentation can no longer be guaranteed - the CRM system becomes unusable.

Your Environment

SuiteCRM Version used: 7.12.4/5/6/7
Browser Googel Chrome: Version 106.0.5249.119, Firefox 106.0.2

"smarty/smarty": "^2.6",
PHP Version 8.0.20, Apache,
MariaDB 10.5

Originally created by @C42AT on GitHub (Oct 28, 2022).     #### Issue Since version 7.12.4 an email import is no longer possible #### Expected Behavior Since version 7.12.4 an email import is no longer possible -> Modal "An error has occurred" -> http://xxxxxxx/index.php?module=Emails&action=ImportView&_=1666952964408 -> HTTP 500 Response #### Actual Behavior PHP Error-LOG: `Fatal error: Uncaught TypeError: Unsupported operand types: string % int in /bitnami/suitecrm/cache/smarty/templates_c/%%1A^1AB^1AB6DD00%%tab_panel_content.tpl.php:194 Stack trace: #0 /bitnami/suitecrm/vendor/smarty/smarty/libs/Smarty.class.php(1875): include() #1 /bitnami/suitecrm/include/Sugar_Smarty.php(168): Smarty->_smarty_include() #2 /bitnami/suitecrm/cache/smarty/templates_c/%%A2^A25^A25BDAE8%%ImportView.tpl.php(156): Sugar_Smarty->_smarty_include() #3 /bitnami/suitecrm/vendor/smarty/smarty/libs/Smarty.class.php(1269): include('...') #4 /bitnami/suitecrm/include/Sugar_Smarty.php(151): Smarty->fetch() #5 /bitnami/suitecrm/include/TemplateHandler/TemplateHandler.php(172): Sugar_Smarty->fetch() #6 /bitnami/suitecrm/include/TemplateHandler/TemplateHandler.php(361): TemplateHandler->buildTemplate() #7 /bitnami/suitecrm/include/EditView/EditView2.php(934): TemplateHandler->displayTemplate() #8 /bitnami/suitecrm/include/MVC/View/views/view.edit.php(104): EditView->display() #9 /bitnami/suitecrm/include/MVC/View/SugarView.php(210): ViewEdit->display() #10 /bitnami/suitecrm/include/MVC/Controller/SugarController.php(432): SugarView->process() #11 /bitnami/suitecrm/include/MVC/Controller/SugarController.php(363): SugarController->processView() #12 /bitnami/suitecrm/include/MVC/SugarApplication.php(101): SugarController->execute() #13 /bitnami/suitecrm/index.php(55): SugarApplication->execute() #14 {main} thrown in /bitnami/suitecrm/cache/smarty/templates_c/%%1A^1AB^1AB6DD00%%tab_panel_content.tpl.php on line 194` #### Steps to Reproduce 1. Menu -> Email (IMAP) 2. Mark or Open Email 3. Bulk Action or Single Action: IMPORT -> Broswer Console: sugar_grp1_jquery.js?v=cKF5_SXiQ85BhW-fTYRB9A:2 GET http://xxxxx/index.php?module=Emails&action=ImportView&_=1666952964408 500 (Internal Server Error) #### Context High priority: A corresponding allocation of the emails in SuiteCRM is therefore not possible, so that consistent documentation can no longer be guaranteed - the CRM system becomes unusable. #### Your Environment * SuiteCRM Version used: 7.12.4/5/6/7 * Browser Googel Chrome: Version 106.0.5249.119, Firefox 106.0.2 - "smarty/smarty": "^2.6", - PHP Version 8.0.20, Apache, - MariaDB 10.5

deekerman added the

Priority:Critical

Area: Emails

Status: Team Investigating

Area: PHP8

labels

2026-02-20 16:25:36 -05:00

deekerman commented

2026-02-20 16:25:38 -05:00

Author

Owner

@C42AT commented on GitHub (Oct 29, 2022):

Now I was able to further isolate the problem:

modules/Emails/include/ImportView/ImportView.tpl Line: 120
{{include file='themes/SuiteP/include/EditView/tab_panel_content.tpl'}}

-> themes/SuiteP/include/EditView/tab_panel_content.tpl Line: 140

{{if $col%2==1}}
                <div class="clear"></div>
                {{/if}}

Error:
Fatal error: Uncaught TypeError: Unsupported operand types: string % int in

This could be the solution: convert $col to int from $col%2 to $col|intval%2

                {{if $col|intval%2==1}}
                <div class="clear"></div>
                {{/if}}

@C42AT commented on GitHub (Oct 29, 2022): Now I was able to further isolate the problem: modules/Emails/include/ImportView/ImportView.tpl Line: 120 `{{include file='themes/SuiteP/include/EditView/tab_panel_content.tpl'}}` -> themes/SuiteP/include/EditView/tab_panel_content.tpl Line: 140 ``` {{if $col%2==1}} <div class="clear"></div> {{/if}} ``` Error: Fatal error: Uncaught TypeError: Unsupported operand types: string % int in This could be the solution: convert $col to int from **$col%2** to **$col|intval%2** ``` {{if $col|intval%2==1}} <div class="clear"></div> {{/if}} ```

deekerman commented

2026-02-20 16:25:38 -05:00

Author

Owner

@alvanson commented on GitHub (Feb 9, 2023):

Confirmed that @C42AT's proposed solution solved the issue for me - SuiteCRM 7.13.1, PHP 8.0.27.

@alvanson commented on GitHub (Feb 9, 2023): Confirmed that @C42AT's proposed solution solved the issue for me - SuiteCRM 7.13.1, PHP 8.0.27.