7.13.0 - Inbound Email's "SSL" checkbox does not retain Checked status after Upgrade #4904

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opened 2026-02-20 16:26:00 -05:00 by deekerman · 0 comments

deekerman commented

2026-02-20 16:26:00 -05:00

Owner

Originally created by @johnM2401 on GitHub (Dec 22, 2022).

Issue

After upgrading to 7.13, the "SSL" checkbox on Inbound Mail Accounts does not retain its checked status.

This may cause confusion/issues with Inbound emails, until the user re-saves this value.

Expected Behavior

Mail account configuration should remain the same across upgrade, allowing smooth transition and ease of use.

Actual Behavior

Checkbox is not retained, it sets back to Blank.
This may cause confusion/config issues

Possible Fix

Unsure as to fix, but it looks as though the 7.12.x Field is called "ssl"
Whereas the 7.13 field is called "is_ssl"

Perhaps simply a renamed field is causing this?

Steps to Reproduce

Create a SSL Mailbox in 7.12, ensure you can connect & view emails
Upgrade to 7.13
View Configuration of Mailbox in the new Inbound Modules
See that the SSL Flag is unchecked

Context

Your Environment

SuiteCRM Version used: 7.13.0
Browser name and version (e.g. Chrome Version 51.0.2704.63 (64-bit)): Firefox 108.0
Environment name and version (e.g. MySQL, PHP 7): PHP 7.4
Operating System and version (e.g Ubuntu 16.04): Ubuntu 18.04

Originally created by @johnM2401 on GitHub (Dec 22, 2022).     #### Issue After upgrading to 7.13, the "SSL" checkbox on Inbound Mail Accounts does not retain its checked status. This may cause confusion/issues with Inbound emails, until the user re-saves this value. #### Expected Behavior Mail account configuration should remain the same across upgrade, allowing smooth transition and ease of use. #### Actual Behavior Checkbox is not retained, it sets back to Blank. This may cause confusion/config issues #### Possible Fix Unsure as to fix, but it looks as though the 7.12.x Field is called "ssl" Whereas the 7.13 field is called "is_ssl" Perhaps simply a renamed field is causing this? #### Steps to Reproduce   1. Create a SSL Mailbox in 7.12, ensure you can connect & view emails 2. Upgrade to 7.13 3. View Configuration of Mailbox in the new Inbound Modules 4. See that the SSL Flag is unchecked #### Context   #### Your Environment  * SuiteCRM Version used: 7.13.0 * Browser name and version (e.g. Chrome Version 51.0.2704.63 (64-bit)): Firefox 108.0 * Environment name and version (e.g. MySQL, PHP 7): PHP 7.4 * Operating System and version (e.g Ubuntu 16.04): Ubuntu 18.04