Project Gantt: Removing Predecessors Causes CRM To Hang #4939

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opened 2026-02-20 16:26:35 -05:00 by deekerman · 0 comments
Owner

Originally created by @Kevconry on GitHub (Jan 31, 2023).

Issue

When adding tasks to the CRM in the project Gantt view, if you add a predecessor, removing this causes the CRM to hang

Expected Behavior

The CRM should not hang after interacting with any of the tasks in the project

Actual Behavior

The CRM hangs while a loading dialogue box appears, meaning the user cannot continue editing the project

Steps to Reproduce

  1. Create a new project
  2. Change to Gantt view
  3. Add tasks, ensuring you have at least one predecessor and one successor
  4. Delete the predecessor

Context

This affects the user since it means interacting in the Gantt view is now more complicated and not user-friendly

Your Environment

  • SuiteCRM Version used: 7.13.1
  • Browser name and version: Chrome version 109.0.5414.119 (Official Build) (64-bit)
  • Environment name and version: MySQL, PHP 7.4
  • Operating System and version: Ubuntu 22.04.1 LTS
Originally created by @Kevconry on GitHub (Jan 31, 2023). <!--- Provide a general summary of the issue in the **Title** above --> <!--- Before you open an issue, please check if a similar issue already exists or has been closed before. ---> <!--- If you have discovered a security risk please report it by emailing security@suitecrm.com. This will be delivered to the product team who handle security issues. Please don't disclose security bugs publicly until they have been handled by the security team. ---> <!--- Please be aware that as of the 31st January 2022 we no longer support 7.10.x. New issues referring to 7.10.x will only be valid if applicable to 7.12.x and above. If your issue is still applicable in 7.12.x, please create the issue following the template below --> #### Issue <!--- Provide a more detailed introduction to the issue itself, and why you consider it to be a bug --> <!--- Ensure that all code ``` is surrounded ``` by triple back quotes. This can also be done over multiple lines --> When adding tasks to the CRM in the project Gantt view, if you add a predecessor, removing this causes the CRM to hang #### Expected Behavior <!--- Tell us what should happen --> The CRM should not hang after interacting with any of the tasks in the project #### Actual Behavior <!--- Tell us what happens instead --> <!--- Also please check relevant logs (suitecrm.log, php error.log etc.) --> The CRM hangs while a loading dialogue box appears, meaning the user cannot continue editing the project <!--- Not obligatory, but suggest a fix or reason for the bug --> #### Steps to Reproduce <!--- Provide a link to a live example, or an unambiguous set of steps to --> <!--- reproduce this bug include code to reproduce, if relevant --> 1. Create a new project 2. Change to Gantt view 3. Add tasks, ensuring you have at least one predecessor and one successor 4. Delete the predecessor #### Context <!--- How has this bug affected you? What were you trying to accomplish? --> <!--- If you feel this should be a low/medium/high priority then please state so --> This affects the user since it means interacting in the Gantt view is now more complicated and not user-friendly #### Your Environment <!--- Include as many relevant details about the environment you experienced the bug in --> * SuiteCRM Version used: 7.13.1 * Browser name and version: Chrome version 109.0.5414.119 (Official Build) (64-bit) * Environment name and version: MySQL, PHP 7.4 * Operating System and version: Ubuntu 22.04.1 LTS
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Reference
starred/SuiteCRM-SuiteCRM#4939
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