Duration of call is not displayed correctly in edit view #4978

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opened 2026-02-20 16:27:17 -05:00 by deekerman · 1 comment

deekerman commented

2026-02-20 16:27:17 -05:00

Owner

Originally created by @QuickCRM on GitHub (Mar 17, 2023).

Issue

When editing a call that was created with a 15 minutes duration, duration shows 0 in the edit view

Expected Behavior

The duration should be the same as the original duration

Actual Behavior

Possible Fix

in CallHelper.php
Replace
$html .= get_select_options_with_id($focus->minutes_values, $focus->duration_minutes);
by
$html .= get_select_options_with_id($focus->minutes_values, (int)$focus->duration_minutes);

Steps to Reproduce

Create a call with a 15 mn duration
Save that call
Edit that call again
The duration is displayed as 0

Context

Your Environment

SuiteCRM Version used: 7.12.10
Browser name and version (e.g. Chrome Version 51.0.2704.63 (64-bit)): any
Environment name and version (e.g. MySQL, PHP 7): PHP 7.4
Operating System and version (e.g Ubuntu 16.04):

Originally created by @QuickCRM on GitHub (Mar 17, 2023).     #### Issue  When editing a call that was created with a 15 minutes duration, duration shows 0 in the edit view  #### Expected Behavior  The duration should be the same as the original duration #### Actual Behavior   #### Possible Fix  in CallHelper.php Replace $html .= get_select_options_with_id($focus->minutes_values, $focus->duration_minutes); by $html .= get_select_options_with_id($focus->minutes_values, (int)$focus->duration_minutes); #### Steps to Reproduce   1. Create a call with a 15 mn duration 2. Save that call 3. Edit that call again 4. The duration is displayed as 0 #### Context   #### Your Environment  * SuiteCRM Version used: 7.12.10 * Browser name and version (e.g. Chrome Version 51.0.2704.63 (64-bit)): any * Environment name and version (e.g. MySQL, PHP 7): PHP 7.4 * Operating System and version (e.g Ubuntu 16.04):

deekerman added the

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2026-02-20 16:27:17 -05:00

deekerman commented

2026-02-20 16:27:18 -05:00

Author

Owner

@timo-ecm2 commented on GitHub (Jun 13, 2023):

It happens also in SuiteCRM - Version 7.13.3 - Sugar Version 6.5.25 (Build 344) - MariaDB 10.5, PHP 7.4.

@timo-ecm2 commented on GitHub (Jun 13, 2023): It happens also in SuiteCRM - Version 7.13.3 - Sugar Version 6.5.25 (Build 344) - MariaDB 10.5, PHP 7.4.