Workflow sets enum key and not label #5177

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opened 2026-02-20 16:30:59 -05:00 by deekerman · 1 comment

deekerman commented

2026-02-20 16:30:59 -05:00

Owner

Originally created by @JackBuchanan on GitHub (Mar 21, 2024).

Issue

When a workflow creates or modifies a record and when the WF action is configured to set the field value to another when it is an enum it sets the key rather than the label

E.g.
Field name -> Field -> Field name(Opportunity Name -> Field -> Opportunity Type)

Expected Behavior

Unless the target field is also an enum then the enum Label should be used rather than they key
e.g.
Opportunity Name -> Field -> Sales Stage
Results in the opportunity name being set to "Closed Won"

Actual Behavior

Unless the target field is also an enum then the enum Label should be used rather than they key
e.g.
Opportunity Name -> Field -> Sales Stage
Results in the opportunity name being set to "closed_won"

Possible Fix

Steps to Reproduce

Create workflow
Set WF to modify record using an enum
See the workflow set the enum key to the value

Context

Set incorrect value when workflow is executed

Your Environment

SuiteCRM Version used: 7.14.3
Browser name and version (e.g. Chrome Version 51.0.2704.63 (64-bit)): Chrome
Environment name and version (e.g. MySQL, PHP 7): MySQL, PHP 8.2
Operating System and version (e.g Ubuntu 16.04): 20.04

Originally created by @JackBuchanan on GitHub (Mar 21, 2024).     #### Issue When a workflow creates or modifies a record and when the WF action is configured to set the field value to another when it is an enum it sets the key rather than the label E.g. Field name -> Field -> Field name(Opportunity Name -> Field -> Opportunity Type)   #### Expected Behavior Unless the target field is also an enum then the enum Label should be used rather than they key e.g. Opportunity Name -> Field -> Sales Stage Results in the opportunity name being set to "Closed Won"  #### Actual Behavior Unless the target field is also an enum then the enum Label should be used rather than they key e.g. Opportunity Name -> Field -> Sales Stage Results in the opportunity name being set to "closed_won"   #### Possible Fix  #### Steps to Reproduce   1. Create workflow 2. Set WF to modify record using an enum 3. See the workflow set the enum key to the value ![image](https://github.com/salesagility/SuiteCRM/assets/32680276/724a5f57-3cbf-48bc-96d3-1ac19a089ae0) #### Context Set incorrect value when workflow is executed   #### Your Environment  * SuiteCRM Version used: 7.14.3 * Browser name and version (e.g. Chrome Version 51.0.2704.63 (64-bit)): Chrome * Environment name and version (e.g. MySQL, PHP 7): MySQL, PHP 8.2 * Operating System and version (e.g Ubuntu 16.04): 20.04