Contact not related to Account shows in History subpanel #5214

New issue

Open

opened 2026-02-20 16:31:30 -05:00 by deekerman · 0 comments

deekerman commented

2026-02-20 16:31:30 -05:00

Owner

Originally created by @kale1d0code on GitHub (Jun 25, 2024).

Issue

Emails relating to Contacts not associated with the Account currently viewed are displayed within the History subpanel.
Issue was first reported on the Community Forums on the 18th November 2016.

link to thread: https://community.suitecrm.com/t/weird-side-effect-in-the-account-history-after-email-campaign/40409

Possible Fix

Make it so that only emails relating to a Contact that is directly associated with an account are displayed within that accounts subpanel.

Steps to Reproduce the Issue

1. Send an Email Campaign
2.
3.
...

Context

Clients we host the CRM system for are losing faith in the product.

Version

7.13.1

What browser are you currently using?

Chrome

Browser Version

Chrome Version 126.0.6478.61 (Official Build) (64-bit)

Environment Information

MariaDB 10.9.4 | PHP 7.4.25

Operating System and Version

Unfortinately Debian GNU/Linux 10 (buster)

Originally created by @kale1d0code on GitHub (Jun 25, 2024). ### Issue Emails relating to Contacts not associated with the Account currently viewed are displayed within the History subpanel. Issue was first reported on the Community Forums on the 18th November 2016. link to thread: https://community.suitecrm.com/t/weird-side-effect-in-the-account-history-after-email-campaign/40409 ### Possible Fix Make it so that only emails relating to a Contact that is directly associated with an account are displayed within that accounts subpanel. ### Steps to Reproduce the Issue ```bash 1. Send an Email Campaign 2. 3. ... ``` ### Context Clients we host the CRM system for are losing faith in the product. ### Version 7.13.1 ### What browser are you currently using? Chrome ### Browser Version Chrome Version 126.0.6478.61 (Official Build) (64-bit) ### Environment Information MariaDB 10.9.4 | PHP 7.4.25 ### Operating System and Version Unfortinately Debian GNU/Linux 10 (buster)