Mosaik Editor toolbar in wrong place #5312

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opened 2026-02-20 16:59:30 -05:00 by deekerman · 1 comment

deekerman commented

2026-02-20 16:59:30 -05:00

Owner

Originally created by @markbond1007 on GitHub (Mar 24, 2025).

Issue

When editing an Email Template or Campaign using the mosaik editor the tool bar/text editing tools often vanishes up the screen.

This seems to occur more with a longer email. You highlight some text (ie to make it a certain colour) and click the colour and the toolbar then positions itself away from teh editing box and way up the page

Possible Fix

No response

Steps to Reproduce the Issue

1.Edit an email Template
2.insert the standard Title/content module
3. copy the content a few times to ensure a long email
4. scroll down 1/2-3/4 and highlight some text, choose the colour option and make the text blue (for example)
5. click elsewhere in the text and the toolbar has vanished way up the page.
...

Context

No response

Version

8.8.0

What browser are you currently using?

Chrome

Browser Version

No response

Environment Information

MariaDB, PHP8.2

Operating System and Version

Linux

Originally created by @markbond1007 on GitHub (Mar 24, 2025). ### Issue When editing an Email Template or Campaign using the mosaik editor the tool bar/text editing tools often vanishes up the screen. This seems to occur more with a longer email. You highlight some text (ie to make it a certain colour) and click the colour and the toolbar then positions itself away from teh editing box and way up the page ### Possible Fix _No response_ ### Steps to Reproduce the Issue ```bash 1.Edit an email Template 2.insert the standard Title/content module 3. copy the content a few times to ensure a long email 4. scroll down 1/2-3/4 and highlight some text, choose the colour option and make the text blue (for example) 5. click elsewhere in the text and the toolbar has vanished way up the page. ... ``` ### Context _No response_ ### Version 8.8.0 ### What browser are you currently using? Chrome ### Browser Version _No response_ ### Environment Information MariaDB, PHP8.2 ### Operating System and Version Linux

deekerman added the

Area: Emails:Templates

Area: Emails:Campaigns

labels

2026-02-20 16:59:30 -05:00

deekerman commented

2026-02-20 16:59:32 -05:00

Author

Owner

@johnM2401 commented on GitHub (Mar 25, 2025):

Hey!
Thank you for raising this.

I'm able to replicate this in both SuiteCRM8 and SuiteCRM7

Just to let you know, I've transferred this over to the SuiteCRM7 Repo as this issue affects both SuiteCRM8 and SuiteCRM7.
Meaning that, fixes to this issue applied to SuiteCRM7 will then also pulled into SuiteCRM8.

Thank you again!

@johnM2401 commented on GitHub (Mar 25, 2025): Hey! Thank you for raising this. I'm able to replicate this in both SuiteCRM8 and SuiteCRM7 Just to let you know, I've transferred this over to the SuiteCRM7 Repo as this issue affects both SuiteCRM8 and SuiteCRM7. Meaning that, fixes to this issue applied to SuiteCRM7 will then also pulled into SuiteCRM8. Thank you again!