Google Account Synchronization URL Syntax Bug #5355

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opened 2026-02-20 17:00:05 -05:00 by deekerman · 1 comment

deekerman commented

2026-02-20 17:00:05 -05:00

Owner

Originally created by @northerngames on GitHub (Nov 19, 2025).

Issue

Under Users > Advanced > Google Account Synchronization, clicking on the 'Authorize API Token' causes a URL redirect to https//crm.myexample.com:8080/index.php?entryPoint=saveGoogleApiKey instead of the expected https://crm.myexample.com/index.php?entryPoint=saveGoogleApiKey

Missing ":" syntax in the URL,

Unsure if it is a configuration error on my part, or a bug. Syntax error only occurs during this redirect. All other functions are normal

Manually adding the ":" and continuing with the authorization produces a success, but the Calander is still not syncronized after waiting the 15 minute sync scheduler

Possible Fix

No response

Steps to Reproduce the Issue

1. Navigate to Users > Advanced > Google Account Synchronization
2. Click on the 'Authorize API Token'
3. Observe URl redirect syntax for missing ':'
...

Context

Trying to sync Google Calander to SuiteCRM

Version

8.8

What browser are you currently using?

Chrome

Browser Version

No response

Environment Information

Docker

Operating System and Version

Synology DSM 7

Originally created by @northerngames on GitHub (Nov 19, 2025). ### Issue Under Users > Advanced > Google Account Synchronization, clicking on the 'Authorize API Token' causes a URL redirect to https//crm.myexample.com:8080/index.php?entryPoint=saveGoogleApiKey instead of the expected https://crm.myexample.com/index.php?entryPoint=saveGoogleApiKey Missing ":" syntax in the URL, Unsure if it is a configuration error on my part, or a bug. Syntax error only occurs during this redirect. All other functions are normal Manually adding the ":" and continuing with the authorization produces a success, but the Calander is still not syncronized after waiting the 15 minute sync scheduler ### Possible Fix _No response_ ### Steps to Reproduce the Issue ```bash 1. Navigate to Users > Advanced > Google Account Synchronization 2. Click on the 'Authorize API Token' 3. Observe URl redirect syntax for missing ':' ... ``` ### Context Trying to sync Google Calander to SuiteCRM ### Version 8.8 ### What browser are you currently using? Chrome ### Browser Version _No response_ ### Environment Information Docker ### Operating System and Version Synology DSM 7

deekerman added the

Type: Bug

Status: Requires Updates

Area: API

labels

2026-02-20 17:00:05 -05:00

deekerman commented

2026-02-20 17:00:06 -05:00

Author

Owner

@johnM2401 commented on GitHub (Jan 12, 2026):

Hey!

Are you still experiencing this issue?

If so, It might be worth double checking the value set for your site_url in the config.php file.

Does this end with the trailing :8080 ?

From memory, I believe the Authorized Redirect URI on google should also match this exactly.

So, for example:

Site URL on CRM Side: http://localhost:8080/suitecrm
Auth URI on Google API Side: http://localhost:8080/suitecrm/index.php?entryPoint=saveGoogleApiKey

(Note, if using SuiteCRM8, there may be need to instead have "/suitecrm/public/" on both of the above Links, depending on your environment configuration)

Please let us know how you are getting on with this!
Or if you are seeing any further issues

Thanks!

@johnM2401 commented on GitHub (Jan 12, 2026): Hey! Are you still experiencing this issue? If so, It might be worth double checking the value set for your site_url in the config.php file. Does this end with the trailing :8080 ? <br> From memory, I believe the Authorized Redirect URI on google should also match this exactly. So, for example: Site URL on CRM Side: http://localhost:8080/suitecrm Auth URI on Google API Side: http://localhost:8080/suitecrm/index.php?entryPoint=saveGoogleApiKey (Note, if using SuiteCRM8, there may be need to instead have "/suitecrm/public/" on both of the above Links, depending on your environment configuration) <br> Please let us know how you are getting on with this! Or if you are seeing any further issues Thanks!