User -> Email Settings -> Setting: fails selecting Available User Folders #5361

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opened 2026-02-20 17:00:09 -05:00 by deekerman · 1 comment

deekerman commented

2026-02-20 17:00:09 -05:00

Owner

Originally created by @jakobojvind on GitHub (Jan 23, 2026).

Issue

I'm running SuiteCRM 8.9.2
I have setup Personal Inbound and Outbound accounts for a user.

Editing Advanced settings for the User, I want to select one or multiple Available User Folders under Folder Management.

The failure prevent the user from being able to read the inbound email account.

In SuiteCRM 8.9.0 the failure is not present and the Email Settings Folder Management works and the user can read the personal inbound email account emails.

Possible Fix

Steps to Reproduce the Issue

Given I have a User Account
And My SuiteCRM is version 8.9.2
And I the User owns a Personal Inbound and Outbound Email Account
When I edit the User Account 
And selecting the Advanced Tab
And selecting Email Settings -> Settings

New the Settings window is open and I can see Preferences, Visual Settings and Folder Management

In Folder Management list view I see --None-- and [Gmail][MyPersonalImap]

When I click on [Gmail][MyPersonalImap]

Then the line disappears and nothing is selected.

Doing the same thing in SuiteCRM 8.9.0 Works fine and the User can read the personal inbound email account.

Context

I have attached a before and after click "folder" screenshot

Version

8.9.2

What browser are you currently using?

Chrome

Browser Version

Chrome Version 134

Environment Information

MariaDB, Php 8.2

Operating System and Version

RockyLinux 8.9

Originally created by @jakobojvind on GitHub (Jan 23, 2026). ### Issue I'm running SuiteCRM 8.9.2 I have setup Personal Inbound and Outbound accounts for a user. Editing Advanced settings for the User, I want to select one or multiple Available User Folders under Folder Management. The failure prevent the user from being able to read the inbound email account. In SuiteCRM 8.9.0 the failure is not present and the Email Settings Folder Management works and the user can read the personal inbound email account emails. ### Possible Fix <img width="832" height="643" alt="Image" src="https://github.com/user-attachments/assets/950d85a3-83c3-42d1-8a2a-6187ca4c8cd9" /> <img width="845" height="651" alt="Image" src="https://github.com/user-attachments/assets/056390eb-6c58-443c-bf2b-142089664caf" /> ### Steps to Reproduce the Issue ```bash Given I have a User Account And My SuiteCRM is version 8.9.2 And I the User owns a Personal Inbound and Outbound Email Account When I edit the User Account And selecting the Advanced Tab And selecting Email Settings -> Settings New the Settings window is open and I can see Preferences, Visual Settings and Folder Management In Folder Management list view I see --None-- and [Gmail][MyPersonalImap] When I click on [Gmail][MyPersonalImap] Then the line disappears and nothing is selected. Doing the same thing in SuiteCRM 8.9.0 Works fine and the User can read the personal inbound email account. ``` ### Context I have attached a before and after click "folder" screenshot ### Version 8.9.2 ### What browser are you currently using? Chrome ### Browser Version Chrome Version 134 ### Environment Information MariaDB, Php 8.2 ### Operating System and Version RockyLinux 8.9

deekerman added the

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2026-02-20 17:00:09 -05:00

deekerman commented

2026-02-20 17:00:12 -05:00

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@jakobojvind commented on GitHub (Jan 26, 2026):

@johnM2401 I have fixed the Email folder settings issue and pushed the code to a public branch on my own bitbucket.
Get the code here https://bitbucket.org/testwareaps/suitecrm-core/branch/fix/842

@jakobojvind commented on GitHub (Jan 26, 2026): @johnM2401 I have fixed the Email folder settings issue and pushed the code to a public branch on my own bitbucket. Get the code here https://bitbucket.org/testwareaps/suitecrm-core/branch/fix/842