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iOS upload freezes on upload errors, silently fails, never resumes #2675

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opened 2026-02-20 01:15:31 -05:00 by deekerman · 2 comments

deekerman commented

2026-02-20 01:15:31 -05:00

Owner

Originally created by @Thinkscape on GitHub (Apr 27, 2024).

The bug

Followup from https://github.com/immich-app/immich/issues/9108

Whenever an upload fails mid-way, the whole process hangs. There is no auto-retry, no errors in log, it never completes and never tries again (unless manually cancelled and restarted).

In the original report it was failing with HTTP error 520.

The OS that Immich Server is running on

Fedora 39

Version of Immich Server

1.102.3

Version of Immich Mobile App

1.102.2 build.151

Platform with the issue

Server
Web
Mobile

Your docker-compose.yml content

n/a

Your .env content

n/a

Reproduction steps

Open iOS app, auth to server
Choose a folder to upload, fg or bg uploading
Start upload
Disconnect wifi, or restart immich server.

Expected

The upload of a file fails, it then start retrying with exponential backoff.

Actual

The upload process hangs indefinitely.

Relevant log output

nothing in iOS log

Additional information

No response

Originally created by @Thinkscape on GitHub (Apr 27, 2024). ### The bug Followup from https://github.com/immich-app/immich/issues/9108 Whenever an upload fails mid-way, the whole process hangs. There is no auto-retry, no errors in log, it never completes and never tries again (unless manually cancelled and restarted). In the original report it was failing with HTTP error 520. ![image](https://github.com/immich-app/immich/assets/270528/c2e2adbf-1a6e-43c5-974d-4040eea3a5e3) ### The OS that Immich Server is running on Fedora 39 ### Version of Immich Server 1.102.3 ### Version of Immich Mobile App 1.102.2 build.151 ### Platform with the issue - [ ] Server - [ ] Web - [X] Mobile ### Your docker-compose.yml content ```YAML n/a ``` ### Your .env content ```Shell n/a ``` ### Reproduction steps 1. Open iOS app, auth to server 2. Choose a folder to upload, fg or bg uploading 3. Start upload 4. Disconnect wifi, or restart immich server. ### Expected The upload of a file fails, it then start retrying with exponential backoff. ### Actual The upload process hangs indefinitely. ### Relevant log output ```shell nothing in iOS log ``` ### Additional information _No response_

deekerman closed this issue

2026-02-20 01:15:32 -05:00

deekerman commented

2026-02-20 01:15:33 -05:00

Author

Owner

@m3yang commented on GitHub (Apr 27, 2024):

My iOS app is experiencing the same issue. One image fails to sync due to an unsupported format. There is no way to ignore this particular image, and as a result, the subsequent images cannot be synced

@m3yang commented on GitHub (Apr 27, 2024): My iOS app is experiencing the same issue. One image fails to sync due to an unsupported format. There is no way to ignore this particular image, and as a result, the subsequent images cannot be synced

deekerman commented

2026-02-20 01:15:33 -05:00

Author

Owner

@bo0tzz commented on GitHub (Apr 28, 2024):

#2567

@bo0tzz commented on GitHub (Apr 28, 2024): #2567

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Reference

starred/immich#2675

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