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Some videos are playing upside down (180 degrees rotated) #4098

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opened 2026-02-20 03:00:04 -05:00 by deekerman · 5 comments

deekerman commented

2026-02-20 03:00:04 -05:00

Owner

Originally created by @mike12806 on GitHub (Oct 16, 2024).

The bug

Some videos are playing upside down (180 degrees rotated)

Video was taken on an iphone 15 pro max (1080 x 1920 resolution; .mov file type)

The OS that Immich Server is running on

Kubernetes / Docker

Version of Immich Server

V1.118.2

Version of Immich Mobile App

V1.118.2

Platform with the issue

Server
Web
Mobile

Your docker-compose.yml content

Helm Chart

Your .env content

See above; I'm using helm

Reproduction steps

Unclear - only happening for some videos, not sure why it's selective

Relevant log output

None

Additional information

No response

Originally created by @mike12806 on GitHub (Oct 16, 2024). ### The bug Some videos are playing upside down (180 degrees rotated) Video was taken on an iphone 15 pro max (1080 x 1920 resolution; .mov file type) ### The OS that Immich Server is running on Kubernetes / Docker ### Version of Immich Server V1.118.2 ### Version of Immich Mobile App V1.118.2 ### Platform with the issue - [ ] Server - [X] Web - [ ] Mobile ### Your docker-compose.yml content ```YAML Helm Chart ``` ### Your .env content ```Shell See above; I'm using helm ``` ### Reproduction steps Unclear - only happening for some videos, not sure why it's selective ### Relevant log output ```shell None ``` ### Additional information _No response_

deekerman closed this issue

2026-02-20 03:00:05 -05:00

deekerman commented

2026-02-20 03:00:05 -05:00

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Owner

@bo0tzz commented on GitHub (Oct 17, 2024):

Seems like a dupe of #2130

@bo0tzz commented on GitHub (Oct 17, 2024): Seems like a dupe of #2130

deekerman commented

2026-02-20 03:00:06 -05:00

Author

Owner

@mike12806 commented on GitHub (Oct 17, 2024):

Seems like a dupe of #2130

@bo0tzz that issue is on mobile app? This only occurs on web for me, not mobile. Can you reopen please?

@mike12806 commented on GitHub (Oct 17, 2024): > Seems like a dupe of #2130 @bo0tzz that issue is on mobile app? This only occurs on web for me, not mobile. Can you reopen please?

deekerman commented

2026-02-20 03:00:06 -05:00

Author

Owner

@mike12806 commented on GitHub (Oct 28, 2024):

Hey @bo0tzz - still seeing this in 1.119.0. Was it supposed to be fixed in this release? Any steps I need to remediate besides upgrading?

@mike12806 commented on GitHub (Oct 28, 2024): Hey @bo0tzz - still seeing this in 1.119.0. Was it supposed to be fixed in this release? Any steps I need to remediate besides upgrading?

deekerman commented

2026-02-20 03:00:06 -05:00

Author

Owner

@alextran1502 commented on GitHub (Oct 28, 2024):

@mike12806 you will need to re-transcode the problem videos. Let me know if it helps

@alextran1502 commented on GitHub (Oct 28, 2024): @mike12806 you will need to re-transcode the problem videos. Let me know if it helps

deekerman commented

2026-02-20 03:00:06 -05:00

Author

Owner

@Tumist76 commented on GitHub (Nov 18, 2024):

@mike12806 you will need to re-transcode the problem videos. Let me know if it helps

If I'm not using transcoding at all, what can be the problem here? I'm still seeing all my videos from Pixel 7 upside-down on Web on v1.120.2.

UPD: I see, when i open local mp4 from Pixel in Chrome it also plays upside-down. Lol, Google can't support videos from its own device correctly?

@Tumist76 commented on GitHub (Nov 18, 2024): > @mike12806 you will need to re-transcode the problem videos. Let me know if it helps If I'm not using transcoding at all, what can be the problem here? I'm still seeing all my videos from Pixel 7 upside-down on Web on v1.120.2. UPD: I see, when i open local mp4 from Pixel in Chrome it also plays upside-down. Lol, Google can't support videos from its own device correctly?

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starred/immich#4098

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