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New photos suddenly not detected #4684

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opened 2026-02-20 03:09:04 -05:00 by deekerman · 22 comments
deekerman commented 2026-02-20 03:09:04 -05:00
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Originally created by @tof245 on GitHub (Jan 16, 2025).

The bug

note: changed phone and used data transferred mechanism

As of a few days ago, immich stopped detecting new photos on my phone and updating the DB. I hadn't updated anything. I tried connecting directly to the IP but there's no change. The new photos show up in the thumbnail previews of the backed up folders that I have selected but not in the actual timeline. The error that shows up in the logs are as follows
Message

PlatformDispatcher - Catch all`
Details
`Bad state: Unable to fetch properties for path -1033394188.`
Stack Trace 
`#0      AssetPathEntity.obtainPathFromProperties (package:photo_manager/src/types/entity.dart:162)
<asynchronous suspension>
#1      AssetPathEntity.fromId (package:photo_manager/src/types/entity.dart:59)
<asynchronous suspension>
#2      AlbumMediaRepository.getAssets (package:immich_mobile/repositories/album_media.repository.dart:44)
<asynchronous suspension>
#3      HashService.getHashedAssets (package:immich_mobile/services/hash.service.dart:38)
<asynchronous suspension>
#4      SyncService._syncDeviceAlbumFast (package:immich_mobile/services/sync.service.dart:656)
<asynchronous suspension>
#5      SyncService._syncAlbumInDbAndOnDevice (package:immich_mobile/services/sync.service.dart:563)
<asynchronous suspension>
#6      diffSortedLists (package:immich_mobile/utils/diff.dart:23)
<asynchronous suspension>
#7      SyncService._syncLocalAlbumAssetsToDb (package:immich_mobile/services/sync.service.dart:510)
<asynchronous suspension>
#8      AlbumService.refreshDeviceAlbums (package:immich_mobile/services/album.service.dart:132)
<asynchronous suspension>
#9      AssetNotifier.getAllAsset (package:immich_mobile/providers/asset.provider.dart:56)
<asynchronous suspension>
#10     AppLifeCycleNotifier.handleAppResume (package:immich_mobile/providers/app_life_cycle.provider.dart:67)
<asynchronous suspension>

I updated my server to the latest with no change.
Any idea what could have suddenly caused this?

The OS that Immich Server is running on

Ubuntu 22.04.4 LTS

Version of Immich Server

1.124.2

Version of Immich Mobile App

1.124.2

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

#
# WARNING: Make sure to use the docker-compose.yml of the current release:
#
# https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml
#
# The compose file on main may not be compatible with the latest release.
#

name: immich

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - ${THUMB_LOCATION}:/usr/src/app/upload/thumbs
      - /etc/localtime:/etc/localtime:ro
      - /home/rtx970/Desktop/testfold:/home/rtx970/Desktop/testfold
      - /home/rtx970/immich-server/library/library:/home/rtx970/immich-server/library/library
    env_file:
      - .env
    ports:
      - 2283:2283
    depends_on:
      - redis
      - database
    restart: always

  immich-machine-learning:
    container_name: immich_machine_learning
    # For hardware acceleration, add one of -[armnn, cuda, openvino] to the image tag.
    # Example tag: ${IMMICH_VERSION:-release}-cuda
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    # extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/ml-hardware-acceleration
    #   file: hwaccel.ml.yml
    #   service: cpu # set to one of [armnn, cuda, openvino, openvino-wsl] for accelerated inference - use the `-wsl` version for WSL2 where applicable
    volumes:
      - model-cache:/cache
    env_file:
      - .env
    restart: always

  redis:
    container_name: immich_redis
    image: registry.hub.docker.com/library/redis:6.2-alpine@sha256:84882e87b54734154586e5f8abd4dce69fe7311315e2fc6d67c29614c8de2672
    restart: always

  database:
    container_name: immich_postgres
    image: registry.hub.docker.com/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
    volumes:
      - ${DB_DATA_LOCATION}:/var/lib/postgresql/data
    ports:
      - 5432:5432
    restart: always

volumes:
  model-cache:

Your .env content

# You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables

# The location where your uploaded files are stored
UPLOAD_LOCATION=./library
THUMB_LOCATION=./library/thumbs

# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION=release

# Connection secret for postgres. You should change it to a random password
DB_PASSWORD=postgres

# The values below this line do not need to be changed
###################################################################################
DB_HOSTNAME=immich_postgres
DB_USERNAME=postgres
DB_DATABASE_NAME=immich
DB_DATA_LOCATION=./postgres

REDIS_HOSTNAME=immich_redis

Reproduction steps

  1. Use Immich as normal
  2. Notice new local photos aren't being uploaded
  3. Update server, empty cache, connect directly to local IP - nothing helps
    ...

Relevant log output

No response

Additional information

No response

Originally created by @tof245 on GitHub (Jan 16, 2025). ### The bug **note: changed phone and used data transferred mechanism** As of a few days ago, immich stopped detecting new photos on my phone and updating the DB. I hadn't updated anything. I tried connecting directly to the IP but there's no change. The new photos show up in the thumbnail previews of the backed up folders that I have selected but not in the actual timeline. The error that shows up in the logs are as follows Message ``` PlatformDispatcher - Catch all` Details `Bad state: Unable to fetch properties for path -1033394188.` Stack Trace `#0 AssetPathEntity.obtainPathFromProperties (package:photo_manager/src/types/entity.dart:162) <asynchronous suspension> #1 AssetPathEntity.fromId (package:photo_manager/src/types/entity.dart:59) <asynchronous suspension> #2 AlbumMediaRepository.getAssets (package:immich_mobile/repositories/album_media.repository.dart:44) <asynchronous suspension> #3 HashService.getHashedAssets (package:immich_mobile/services/hash.service.dart:38) <asynchronous suspension> #4 SyncService._syncDeviceAlbumFast (package:immich_mobile/services/sync.service.dart:656) <asynchronous suspension> #5 SyncService._syncAlbumInDbAndOnDevice (package:immich_mobile/services/sync.service.dart:563) <asynchronous suspension> #6 diffSortedLists (package:immich_mobile/utils/diff.dart:23) <asynchronous suspension> #7 SyncService._syncLocalAlbumAssetsToDb (package:immich_mobile/services/sync.service.dart:510) <asynchronous suspension> #8 AlbumService.refreshDeviceAlbums (package:immich_mobile/services/album.service.dart:132) <asynchronous suspension> #9 AssetNotifier.getAllAsset (package:immich_mobile/providers/asset.provider.dart:56) <asynchronous suspension> #10 AppLifeCycleNotifier.handleAppResume (package:immich_mobile/providers/app_life_cycle.provider.dart:67) <asynchronous suspension> ``` I updated my server to the latest with no change. Any idea what could have suddenly caused this? ### The OS that Immich Server is running on Ubuntu 22.04.4 LTS ### Version of Immich Server 1.124.2 ### Version of Immich Mobile App 1.124.2 ### Platform with the issue - [ ] Server - [ ] Web - [X] Mobile ### Your docker-compose.yml content ```YAML # # WARNING: Make sure to use the docker-compose.yml of the current release: # # https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml # # The compose file on main may not be compatible with the latest release. # name: immich services: immich-server: container_name: immich_server image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload - ${THUMB_LOCATION}:/usr/src/app/upload/thumbs - /etc/localtime:/etc/localtime:ro - /home/rtx970/Desktop/testfold:/home/rtx970/Desktop/testfold - /home/rtx970/immich-server/library/library:/home/rtx970/immich-server/library/library env_file: - .env ports: - 2283:2283 depends_on: - redis - database restart: always immich-machine-learning: container_name: immich_machine_learning # For hardware acceleration, add one of -[armnn, cuda, openvino] to the image tag. # Example tag: ${IMMICH_VERSION:-release}-cuda image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release} # extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/ml-hardware-acceleration # file: hwaccel.ml.yml # service: cpu # set to one of [armnn, cuda, openvino, openvino-wsl] for accelerated inference - use the `-wsl` version for WSL2 where applicable volumes: - model-cache:/cache env_file: - .env restart: always redis: container_name: immich_redis image: registry.hub.docker.com/library/redis:6.2-alpine@sha256:84882e87b54734154586e5f8abd4dce69fe7311315e2fc6d67c29614c8de2672 restart: always database: container_name: immich_postgres image: registry.hub.docker.com/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0 environment: POSTGRES_PASSWORD: ${DB_PASSWORD} POSTGRES_USER: ${DB_USERNAME} POSTGRES_DB: ${DB_DATABASE_NAME} volumes: - ${DB_DATA_LOCATION}:/var/lib/postgresql/data ports: - 5432:5432 restart: always volumes: model-cache: ``` ### Your .env content ```Shell # You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables # The location where your uploaded files are stored UPLOAD_LOCATION=./library THUMB_LOCATION=./library/thumbs # The Immich version to use. You can pin this to a specific version like "v1.71.0" IMMICH_VERSION=release # Connection secret for postgres. You should change it to a random password DB_PASSWORD=postgres # The values below this line do not need to be changed ################################################################################### DB_HOSTNAME=immich_postgres DB_USERNAME=postgres DB_DATABASE_NAME=immich DB_DATA_LOCATION=./postgres REDIS_HOSTNAME=immich_redis ``` ### Reproduction steps 1. Use Immich as normal 2. Notice new local photos aren't being uploaded 3. Update server, empty cache, connect directly to local IP - nothing helps ... ### Relevant log output _No response_ ### Additional information _No response_
deekerman commented 2026-02-20 03:09:05 -05:00
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@xan-cudo commented on GitHub (Jan 16, 2025):

I'm experiencing the same. I resolved a few days ago by uninstalling the Immich Android client, and then reinstalling, then logging back in. Now it's not working again. Been doing this since 1.123 for me.

But the Backup feature in the client seems to see the photos. I just cannot see them in the Photos Preview Tab

@xan-cudo commented on GitHub (Jan 16, 2025): I'm experiencing the same. I resolved a few days ago by uninstalling the Immich Android client, and then reinstalling, then logging back in. Now it's not working again. Been doing this since 1.123 for me. But the Backup feature in the client seems to see the photos. I just cannot see them in the Photos Preview Tab
deekerman commented 2026-02-20 03:09:05 -05:00
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@alextran1502 commented on GitHub (Jan 16, 2025):

Do you mind restarting the phone to see if it helps?

@alextran1502 commented on GitHub (Jan 16, 2025): Do you mind restarting the phone to see if it helps?
deekerman commented 2026-02-20 03:09:05 -05:00
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@tof245 commented on GitHub (Jan 17, 2025):

No, still got the same error in the logs when I opened the app after a
restart.

On Thu, Jan 16, 2025 at 9:42 PM Alex @.***> wrote:

Do you mind restarting the phone to see if it helps?

—
Reply to this email directly, view it on GitHub
https://github.com/immich-app/immich/issues/15382#issuecomment-2597315929,
or unsubscribe
https://github.com/notifications/unsubscribe-auth/BIHUOOFNDZ7E7UX3U4AIS532LBUYLAVCNFSM6AAAAABVI22XQOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDKOJXGMYTKOJSHE
.
You are receiving this because you authored the thread.Message ID:
@.***>

@tof245 commented on GitHub (Jan 17, 2025): No, still got the same error in the logs when I opened the app after a restart. On Thu, Jan 16, 2025 at 9:42 PM Alex ***@***.***> wrote: > Do you mind restarting the phone to see if it helps? > > — > Reply to this email directly, view it on GitHub > <https://github.com/immich-app/immich/issues/15382#issuecomment-2597315929>, > or unsubscribe > <https://github.com/notifications/unsubscribe-auth/BIHUOOFNDZ7E7UX3U4AIS532LBUYLAVCNFSM6AAAAABVI22XQOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDKOJXGMYTKOJSHE> > . > You are receiving this because you authored the thread.Message ID: > ***@***.***> >
deekerman commented 2026-02-20 03:09:05 -05:00
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@Tech-no-1 commented on GitHub (Jan 18, 2025):

I'm experiencing something similar. The app detects new pictures, uploads them and they are visible in the timeline on all clients, but the (sync/backup) status symbol always shows a cloud.

The app seems to "think" the new pictures are only present on the server and not locally on the device as well, but they are. They are also missing from the "on this device" albums. Looking at the logs, they are pretty much identical to the one above. If I refresh the timeline or restart the app the error appears again.

Restarting the phone/server doesn't change anything, nor does wiping the app cache. The app has full access permissions to photos and videos on the device.

PlatformDispatcher - Catch all

Bad state: Unable to fetch properties for path -1432612566.

#0      AssetPathEntity.obtainPathFromProperties (package:photo_manager/src/types/entity.dart:162)
<asynchronous suspension>
#1      AssetPathEntity.fromId (package:photo_manager/src/types/entity.dart:59)
<asynchronous suspension>
#2      AlbumMediaRepository.getAssets (package:immich_mobile/repositories/album_media.repository.dart:44)
<asynchronous suspension>
#3      HashService.getHashedAssets (package:immich_mobile/services/hash.service.dart:38)
<asynchronous suspension>
#4      SyncService.\_syncDeviceAlbumFast (package:immich_mobile/services/sync.service.dart:656)
<asynchronous suspension>
#5      SyncService.\_syncAlbumInDbAndOnDevice (package:immich_mobile/services/sync.service.dart:563)
<asynchronous suspension>
#6      diffSortedLists (package:immich_mobile/utils/diff.dart:23)
<asynchronous suspension>
#7      SyncService.\_syncLocalAlbumAssetsToDb (package:immich_mobile/services/sync.service.dart:510)
<asynchronous suspension>
#8      AlbumService.refreshDeviceAlbums (package:immich_mobile/services/album.service.dart:132)
<asynchronous suspension>
#9      AssetNotifier.getAllAsset (package:immich_mobile/providers/asset.provider.dart:56)
<asynchronous suspension>

Server: v1.124.2

App: v1.124.0 build.173 (Android 15)
@Tech-no-1 commented on GitHub (Jan 18, 2025): I'm experiencing something similar. The app detects new pictures, uploads them and they are visible in the timeline on all clients, but the (sync/backup) status symbol always shows a cloud. The app seems to "think" the new pictures are only present on the server and not locally on the device as well, but they are. They are also missing from the "on this device" albums. Looking at the logs, they are pretty much identical to the one above. If I refresh the timeline or restart the app the error appears again. Restarting the phone/server doesn't change anything, nor does wiping the app cache. The app has full access permissions to photos and videos on the device. ``` PlatformDispatcher - Catch all Bad state: Unable to fetch properties for path -1432612566. #0 AssetPathEntity.obtainPathFromProperties (package:photo_manager/src/types/entity.dart:162) <asynchronous suspension> #1 AssetPathEntity.fromId (package:photo_manager/src/types/entity.dart:59) <asynchronous suspension> #2 AlbumMediaRepository.getAssets (package:immich_mobile/repositories/album_media.repository.dart:44) <asynchronous suspension> #3 HashService.getHashedAssets (package:immich_mobile/services/hash.service.dart:38) <asynchronous suspension> #4 SyncService.\_syncDeviceAlbumFast (package:immich_mobile/services/sync.service.dart:656) <asynchronous suspension> #5 SyncService.\_syncAlbumInDbAndOnDevice (package:immich_mobile/services/sync.service.dart:563) <asynchronous suspension> #6 diffSortedLists (package:immich_mobile/utils/diff.dart:23) <asynchronous suspension> #7 SyncService.\_syncLocalAlbumAssetsToDb (package:immich_mobile/services/sync.service.dart:510) <asynchronous suspension> #8 AlbumService.refreshDeviceAlbums (package:immich_mobile/services/album.service.dart:132) <asynchronous suspension> #9 AssetNotifier.getAllAsset (package:immich_mobile/providers/asset.provider.dart:56) <asynchronous suspension> ``` ``` Server: v1.124.2 App: v1.124.0 build.173 (Android 15) ```
deekerman commented 2026-02-20 03:09:06 -05:00
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@ItsArnob commented on GitHub (Jan 19, 2025):

After some quick experimentation, I've narrowed this issue down to this piece of code:
github.com/immich-app/immich@d249b63c99/mobile/lib/repositories/album_media.repository.dart (L53-L58)

From my limited understanding, following the stack trace, this snippet seems to filter files modified after the local database's known state. What I've realized is that removing it resolves the issue—again, I do not fully know the implications of removing this. What I do know is how exactly this error pops up in my case.

Here's how it goes:

  1. User refreshes the library twice, causing a full refresh (a.k.a. rebuilding the timeline).
  2. Refresh again once (so not a full refresh), and due to the highlighted code (and for some unknown reason), one of the selected backup folders will not be found and will throw the error "Unable to fetch properties for path...".
  3. Let's call this error-causing folder x.

Pictures still upload to the Immich instance; however, the app thinks it's only available remotely (thus showing the empty cloud icon).

Now pictures saved in any other folder, such as y or z, will still throw an error for the folder x and show the empty cloud icon. The only way I've found to solve this issue is to find the folder x and save a picture there. (It will be hard when you have lots of backed-up folders, as the error only shows the localId of the folder, not the name.) This somehow causes the app to be able to find the folder x and fix all the other pictures as well.

I will see if I can find a proper fix tomorrow.

@ItsArnob commented on GitHub (Jan 19, 2025): After some quick experimentation, I've narrowed this issue down to this piece of code: https://github.com/immich-app/immich/blob/d249b63c995e2bfead7b7c62501bdbc5b65380df/mobile/lib/repositories/album_media.repository.dart#L53-L58 From my limited understanding, following the stack trace, this snippet seems to filter files modified after the local database's known state. What I've realized is that removing it resolves the issue—again, I do not fully know the implications of removing this. What I do know is how exactly this error pops up in my case. Here's how it goes: 1. User refreshes the library twice, causing a full refresh (a.k.a. rebuilding the timeline). 2. Refresh again once (so not a full refresh), and due to the highlighted code (and for some unknown reason), one of the selected backup folders will not be found and will throw the error _"Unable to fetch properties for path..."_. 3. Let's call this error-causing folder `x`. Pictures still upload to the Immich instance; however, the app thinks it's only available remotely (thus showing the empty cloud icon). Now pictures saved in any other folder, such as `y` or `z`, will still throw an error for the folder `x` and show the empty cloud icon. The only way I've found to solve this issue is to find the folder `x` and save a picture there. (It will be hard when you have lots of backed-up folders, as the error only shows the `localId` of the folder, not the name.) This somehow causes the app to be able to find the folder `x` and fix all the other pictures as well. I will see if I can find a proper fix tomorrow.
deekerman commented 2026-02-20 03:09:06 -05:00
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@narkeeso commented on GitHub (Jan 19, 2025):

Also experiencing this, logging out and logging back in was enough to fix it. Hopefully sticks for awhile until it's fixed. Backing up and uploading seems to work in the broken state.

Edit: It doesn't stick, you have to relogin to build the timeline.

1.124.0 Client
1.124.2 Server

@narkeeso commented on GitHub (Jan 19, 2025): Also experiencing this, logging out and logging back in was enough to fix it. Hopefully sticks for awhile until it's fixed. Backing up and uploading seems to work in the broken state. Edit: It doesn't stick, you have to relogin to build the timeline. 1.124.0 Client 1.124.2 Server
deekerman commented 2026-02-20 03:09:06 -05:00
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@JordyEGNL commented on GitHub (Jan 19, 2025):

I'm also encountering this issue on Android 15

Immich server is v1.124.2
Immich app is v1.124.2

Bad state: Unable to fetch properties for path -1572118126.

PlatformDispatcher - Catch all

#0      AssetPathEntity.obtainPathFromProperties (package:photo_manager/src/types/entity.dart:162)
<asynchronous suspension>
#1      AssetPathEntity.fromId (package:photo_manager/src/types/entity.dart:59)
<asynchronous suspension>
#2      AlbumMediaRepository.getAssets (package:immich_mobile/repositories/album_media.repository.dart:44)
<asynchronous suspension>
#3      HashService.getHashedAssets (package:immich_mobile/services/hash.service.dart:38)
<asynchronous suspension>
#4      SyncService._syncDeviceAlbumFast (package:immich_mobile/services/sync.service.dart:656)
<asynchronous suspension>
#5      SyncService._syncAlbumInDbAndOnDevice (package:immich_mobile/services/sync.service.dart:563)
<asynchronous suspension>
#6      diffSortedLists (package:immich_mobile/utils/diff.dart:23)
<asynchronous suspension>
#7      SyncService._syncLocalAlbumAssetsToDb (package:immich_mobile/services/sync.service.dart:510)
<asynchronous suspension>
#8      AlbumService.refreshDeviceAlbums (package:immich_mobile/services/album.service.dart:132)
<asynchronous suspension>
#9      AssetNotifier.getAllAsset (package:immich_mobile/providers/asset.provider.dart:56)
<asynchronous suspension>
#10     AppLifeCycleNotifier.handleAppResume (package:immich_mobile/providers/app_life_cycle.provider.dart:67)
<asynchronous suspension>
@JordyEGNL commented on GitHub (Jan 19, 2025): I'm also encountering this issue on Android 15 Immich server is v1.124.2 Immich app is v1.124.2 ``` Bad state: Unable to fetch properties for path -1572118126. PlatformDispatcher - Catch all #0 AssetPathEntity.obtainPathFromProperties (package:photo_manager/src/types/entity.dart:162) <asynchronous suspension> #1 AssetPathEntity.fromId (package:photo_manager/src/types/entity.dart:59) <asynchronous suspension> #2 AlbumMediaRepository.getAssets (package:immich_mobile/repositories/album_media.repository.dart:44) <asynchronous suspension> #3 HashService.getHashedAssets (package:immich_mobile/services/hash.service.dart:38) <asynchronous suspension> #4 SyncService._syncDeviceAlbumFast (package:immich_mobile/services/sync.service.dart:656) <asynchronous suspension> #5 SyncService._syncAlbumInDbAndOnDevice (package:immich_mobile/services/sync.service.dart:563) <asynchronous suspension> #6 diffSortedLists (package:immich_mobile/utils/diff.dart:23) <asynchronous suspension> #7 SyncService._syncLocalAlbumAssetsToDb (package:immich_mobile/services/sync.service.dart:510) <asynchronous suspension> #8 AlbumService.refreshDeviceAlbums (package:immich_mobile/services/album.service.dart:132) <asynchronous suspension> #9 AssetNotifier.getAllAsset (package:immich_mobile/providers/asset.provider.dart:56) <asynchronous suspension> #10 AppLifeCycleNotifier.handleAppResume (package:immich_mobile/providers/app_life_cycle.provider.dart:67) <asynchronous suspension> ```
deekerman commented 2026-02-20 03:09:06 -05:00
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@tof245 commented on GitHub (Jan 19, 2025):

Luke1123's issue actually seems slightly different from my originally
reported issue - in my case the app didn't even detect the photos and they
didn't show up in the timeline. However, the thrown error seems to be the
same. As of now Immich is detecting new photos, but is solidly missing a
week of photos (and still throwing the reported error). I did switch phones
during that time, but am not sure what the root cause is.

On Sun, Jan 19, 2025 at 3:43 PM Jordy @.***> wrote:

I'm also encountering this issue on Android 15

Immich server is v1.124.2
Immich app is v1.124.2

Bad state: Unable to fetch properties for path -1572118126.

PlatformDispatcher - Catch all

#0 AssetPathEntity.obtainPathFromProperties (package:photo_manager/src/types/entity.dart:162)

#1 AssetPathEntity.fromId (package:photo_manager/src/types/entity.dart:59)

#2 AlbumMediaRepository.getAssets (package:immich_mobile/repositories/album_media.repository.dart:44)

#3 HashService.getHashedAssets (package:immich_mobile/services/hash.service.dart:38)

#4 SyncService._syncDeviceAlbumFast (package:immich_mobile/services/sync.service.dart:656)

#5 SyncService._syncAlbumInDbAndOnDevice (package:immich_mobile/services/sync.service.dart:563)

#6 diffSortedLists (package:immich_mobile/utils/diff.dart:23)

#7 SyncService._syncLocalAlbumAssetsToDb (package:immich_mobile/services/sync.service.dart:510)

#8 AlbumService.refreshDeviceAlbums (package:immich_mobile/services/album.service.dart:132)

#9 AssetNotifier.getAllAsset (package:immich_mobile/providers/asset.provider.dart:56)

#10 AppLifeCycleNotifier.handleAppResume (package:immich_mobile/providers/app_life_cycle.provider.dart:67)

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@tof245 commented on GitHub (Jan 19, 2025): Luke1123's issue actually seems slightly different from my originally reported issue - in my case the app didn't even detect the photos and they didn't show up in the timeline. However, the thrown error seems to be the same. As of now Immich is detecting new photos, but is solidly missing a week of photos (and still throwing the reported error). I did switch phones during that time, but am not sure what the root cause is. On Sun, Jan 19, 2025 at 3:43 PM Jordy ***@***.***> wrote: > I'm also encountering this issue on Android 15 > > Immich server is v1.124.2 > Immich app is v1.124.2 > > Bad state: Unable to fetch properties for path -1572118126. > > PlatformDispatcher - Catch all > > #0 AssetPathEntity.obtainPathFromProperties (package:photo_manager/src/types/entity.dart:162) > <asynchronous suspension> > #1 AssetPathEntity.fromId (package:photo_manager/src/types/entity.dart:59) > <asynchronous suspension> > #2 AlbumMediaRepository.getAssets (package:immich_mobile/repositories/album_media.repository.dart:44) > <asynchronous suspension> > #3 HashService.getHashedAssets (package:immich_mobile/services/hash.service.dart:38) > <asynchronous suspension> > #4 SyncService._syncDeviceAlbumFast (package:immich_mobile/services/sync.service.dart:656) > <asynchronous suspension> > #5 SyncService._syncAlbumInDbAndOnDevice (package:immich_mobile/services/sync.service.dart:563) > <asynchronous suspension> > #6 diffSortedLists (package:immich_mobile/utils/diff.dart:23) > <asynchronous suspension> > #7 SyncService._syncLocalAlbumAssetsToDb (package:immich_mobile/services/sync.service.dart:510) > <asynchronous suspension> > #8 AlbumService.refreshDeviceAlbums (package:immich_mobile/services/album.service.dart:132) > <asynchronous suspension> > #9 AssetNotifier.getAllAsset (package:immich_mobile/providers/asset.provider.dart:56) > <asynchronous suspension> > #10 AppLifeCycleNotifier.handleAppResume (package:immich_mobile/providers/app_life_cycle.provider.dart:67) > <asynchronous suspension> > > — > Reply to this email directly, view it on GitHub > <https://github.com/immich-app/immich/issues/15382#issuecomment-2601014803>, > or unsubscribe > <https://github.com/notifications/unsubscribe-auth/BIHUOOEHFZ7MGZY2XA52Y2L2LQE7DAVCNFSM6AAAAABVI22XQOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDMMBRGAYTIOBQGM> > . > You are receiving this because you authored the thread.Message ID: > ***@***.***> >
deekerman commented 2026-02-20 03:09:06 -05:00
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@alextran1502 commented on GitHub (Jan 19, 2025):

I might have found the reason. Can you guys try the APK here?

https://drive.google.com/file/d/1W-YtUGclK_b7jprM8tTZqwG1D_x3ZXY6/view?usp=sharing

@alextran1502 commented on GitHub (Jan 19, 2025): I might have found the reason. Can you guys try the APK here? https://drive.google.com/file/d/1W-YtUGclK_b7jprM8tTZqwG1D_x3ZXY6/view?usp=sharing
deekerman commented 2026-02-20 03:09:06 -05:00
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@ItsArnob commented on GitHub (Jan 19, 2025):

I might have found the reason. Can you guys try the APK here?

https://drive.google.com/file/d/1W-YtUGclK_b7jprM8tTZqwG1D_x3ZXY6/view?usp=sharing

I'm still getting the same error. Pictures upload just fine but they sometimes don't show up in the timeline, and when they do show up, it just shows the remote-only icon.

@ItsArnob commented on GitHub (Jan 19, 2025): > I might have found the reason. Can you guys try the APK here? > > https://drive.google.com/file/d/1W-YtUGclK_b7jprM8tTZqwG1D_x3ZXY6/view?usp=sharing I'm still getting the same error. Pictures upload just fine but they sometimes don't show up in the timeline, and when they do show up, it just shows the remote-only icon.
deekerman commented 2026-02-20 03:09:07 -05:00
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@xan-cudo commented on GitHub (Jan 19, 2025):

So on my issue, I tried to reboot the phone, and it did not resolve.

I then found that when I selct the Recents album, the backup sees it, but the files did not show in the Preview.

I then found that if I manually selcted a particular Album that contained the photos in Recent, I could then see them in Preview before and after backup.

I'm going to download and try the linked APK and see if it does something differently.

@xan-cudo commented on GitHub (Jan 19, 2025): So on my issue, I tried to reboot the phone, and it did not resolve. I then found that when I selct the Recents album, the backup sees it, but the files did not show in the Preview. I then found that if I manually selcted a particular Album that contained the photos in Recent, I could then see them in Preview before and after backup. I'm going to download and try the linked APK and see if it does something differently.
deekerman commented 2026-02-20 03:09:07 -05:00
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@xan-cudo commented on GitHub (Jan 19, 2025):

I might have found the reason. Can you guys try the APK here?

https://drive.google.com/file/d/1W-YtUGclK_b7jprM8tTZqwG1D_x3ZXY6/view?usp=sharing

Just from my initial install and login, that seems it may have kinda fixed it for me. I installed this linked APK, was able to select just the Recents, and see Photos.

I then snapped a few new ones, and they would not show (but did indicate in the Backup).

I then deselected Recents in Backup, then reselected Recents in Backup, and the new pictures showed up.

So it's better and I can at least toggle the Recents to get new photos to show up.

@xan-cudo commented on GitHub (Jan 19, 2025): > I might have found the reason. Can you guys try the APK here? > > https://drive.google.com/file/d/1W-YtUGclK_b7jprM8tTZqwG1D_x3ZXY6/view?usp=sharing Just from my initial install and login, that seems it may have kinda fixed it for me. I installed this linked APK, was able to select just the Recents, and see Photos. I then snapped a few new ones, and they would not show (but did indicate in the Backup). I then deselected Recents in Backup, then reselected Recents in Backup, and the new pictures showed up. So it's better and I can at least toggle the Recents to get new photos to show up.
deekerman commented 2026-02-20 03:09:07 -05:00
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@alextran1502 commented on GitHub (Jan 19, 2025):

Please also that you don't have the spinner icon at the bottom of the page (indicate hashing progress)

Also the log from the apk should be good as well

@alextran1502 commented on GitHub (Jan 19, 2025): Please also that you don't have the spinner icon at the bottom of the page (indicate hashing progress) Also the log from the apk should be good as well
deekerman commented 2026-02-20 03:09:07 -05:00
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@FauFra commented on GitHub (Jan 20, 2025):

Hi,

I was hitting the same error so I've installed the APK mentioned by @alextran1502.

Some info

Phone: pixel 9
Os: android 15
Immich app: 1.124.2 build.175
Immich server: 1.124.2 running on docker

I'm struggling with night sight pictures taken automatically by the phone. They don't appear at all in the timeline and the error thrown is the following

Immich app: Immich app: 1.124.2 build.175

Message: PlatformDispatcher - Catch all
Details: Bad state: Unable to fetch properties for path -760671608.

Stack trace

#0      AssetPathEntity.obtainPathFromProperties (package:photo_manager/src/types/entity.dart:162)
<asynchronous suspension>
#1      AssetPathEntity.fromId (package:photo_manager/src/types/entity.dart:59)
<asynchronous suspension>
#2      AlbumMediaRepository.getAssets (package:immich_mobile/repositories/album_media.repository.dart:44)
<asynchronous suspension>
#3      HashService.getHashedAssets (package:immich_mobile/services/hash.service.dart:38)
<asynchronous suspension>
#4      SyncService._syncDeviceAlbumFast (package:immich_mobile/services/sync.service.dart:656)
<asynchronous suspension>
#5      SyncService._syncAlbumInDbAndOnDevice (package:immich_mobile/services/sync.service.dart:563)
<asynchronous suspension>
#6      diffSortedLists (package:immich_mobile/utils/diff.dart:23)
<asynchronous suspension>
#7      SyncService._syncLocalAlbumAssetsToDb (package:immich_mobile/services/sync.service.dart:510)
<asynchronous suspension>
#8      AlbumService.refreshDeviceAlbums (package:immich_mobile/services/album.service.dart:132)
<asynchronous suspension>
#9      AssetNotifier.getAllAsset (package:immich_mobile/providers/asset.provider.dart:56)
<asynchronous suspension>
#10     PhotosPage.build.refreshAssets (package:immich_mobile/pages/photos/photos.page.dart:86)
<asynchronous suspension>
#11     MultiselectGrid.build.wrapLongRunningFun.<anonymous closure> (package:immich_mobile/widgets/asset_grid/multiselect_grid.dart:399)
<asynchronous suspension>
#12     RefreshIndicatorState._show.<anonymous closure>.<anonymous closure> (package:flutter/src/material/refresh_indicator.dart:503)
<asynchronous suspension>

I tried with normal pictures and everything is fine, they are uploaded to the server and shown in the timeline.

I tried to install the latest available immich app 1.124.2 build.2175 but I have the same issue and the stack trace is the following

#0      AssetPathEntity.obtainPathFromProperties (package:photo_manager/src/types/entity.dart:162)
<asynchronous suspension>
#1      AssetPathEntity.fromId (package:photo_manager/src/types/entity.dart:59)
<asynchronous suspension>
#2      AlbumMediaRepository.getAssets (package:immich_mobile/repositories/album_media.repository.dart:44)
<asynchronous suspension>
#3      HashService.getHashedAssets (package:immich_mobile/services/hash.service.dart:38)
<asynchronous suspension>
#4      SyncService._syncDeviceAlbumFast (package:immich_mobile/services/sync.service.dart:656)
<asynchronous suspension>
#5      SyncService._syncAlbumInDbAndOnDevice (package:immich_mobile/services/sync.service.dart:563)
<asynchronous suspension>
#6      diffSortedLists (package:immich_mobile/utils/diff.dart:23)
<asynchronous suspension>
#7      SyncService._syncLocalAlbumAssetsToDb (package:immich_mobile/services/sync.service.dart:510)
<asynchronous suspension>
#8      AlbumService.refreshDeviceAlbums (package:immich_mobile/services/album.service.dart:132)
<asynchronous suspension>
#9      AssetNotifier.getAllAsset (package:immich_mobile/providers/asset.provider.dart:56)
<asynchronous suspension>
#10     AppLifeCycleNotifier.handleAppResume (package:immich_mobile/providers/app_life_cycle.provider.dart:67)
<asynchronous suspension>
@FauFra commented on GitHub (Jan 20, 2025): Hi, I was hitting the same error so I've installed the APK mentioned by @alextran1502. Some info ``` Phone: pixel 9 Os: android 15 Immich app: 1.124.2 build.175 Immich server: 1.124.2 running on docker ``` I'm struggling with night sight pictures taken automatically by the phone. They don't appear at all in the timeline and the error thrown is the following Immich app: Immich app: 1.124.2 build.175 ``` Message: PlatformDispatcher - Catch all Details: Bad state: Unable to fetch properties for path -760671608. ``` Stack trace ``` #0 AssetPathEntity.obtainPathFromProperties (package:photo_manager/src/types/entity.dart:162) <asynchronous suspension> #1 AssetPathEntity.fromId (package:photo_manager/src/types/entity.dart:59) <asynchronous suspension> #2 AlbumMediaRepository.getAssets (package:immich_mobile/repositories/album_media.repository.dart:44) <asynchronous suspension> #3 HashService.getHashedAssets (package:immich_mobile/services/hash.service.dart:38) <asynchronous suspension> #4 SyncService._syncDeviceAlbumFast (package:immich_mobile/services/sync.service.dart:656) <asynchronous suspension> #5 SyncService._syncAlbumInDbAndOnDevice (package:immich_mobile/services/sync.service.dart:563) <asynchronous suspension> #6 diffSortedLists (package:immich_mobile/utils/diff.dart:23) <asynchronous suspension> #7 SyncService._syncLocalAlbumAssetsToDb (package:immich_mobile/services/sync.service.dart:510) <asynchronous suspension> #8 AlbumService.refreshDeviceAlbums (package:immich_mobile/services/album.service.dart:132) <asynchronous suspension> #9 AssetNotifier.getAllAsset (package:immich_mobile/providers/asset.provider.dart:56) <asynchronous suspension> #10 PhotosPage.build.refreshAssets (package:immich_mobile/pages/photos/photos.page.dart:86) <asynchronous suspension> #11 MultiselectGrid.build.wrapLongRunningFun.<anonymous closure> (package:immich_mobile/widgets/asset_grid/multiselect_grid.dart:399) <asynchronous suspension> #12 RefreshIndicatorState._show.<anonymous closure>.<anonymous closure> (package:flutter/src/material/refresh_indicator.dart:503) <asynchronous suspension> ``` I tried with normal pictures and everything is fine, they are uploaded to the server and shown in the timeline. I tried to install the latest available immich app 1.124.2 build.2175 but I have the same issue and the stack trace is the following ``` #0 AssetPathEntity.obtainPathFromProperties (package:photo_manager/src/types/entity.dart:162) <asynchronous suspension> #1 AssetPathEntity.fromId (package:photo_manager/src/types/entity.dart:59) <asynchronous suspension> #2 AlbumMediaRepository.getAssets (package:immich_mobile/repositories/album_media.repository.dart:44) <asynchronous suspension> #3 HashService.getHashedAssets (package:immich_mobile/services/hash.service.dart:38) <asynchronous suspension> #4 SyncService._syncDeviceAlbumFast (package:immich_mobile/services/sync.service.dart:656) <asynchronous suspension> #5 SyncService._syncAlbumInDbAndOnDevice (package:immich_mobile/services/sync.service.dart:563) <asynchronous suspension> #6 diffSortedLists (package:immich_mobile/utils/diff.dart:23) <asynchronous suspension> #7 SyncService._syncLocalAlbumAssetsToDb (package:immich_mobile/services/sync.service.dart:510) <asynchronous suspension> #8 AlbumService.refreshDeviceAlbums (package:immich_mobile/services/album.service.dart:132) <asynchronous suspension> #9 AssetNotifier.getAllAsset (package:immich_mobile/providers/asset.provider.dart:56) <asynchronous suspension> #10 AppLifeCycleNotifier.handleAppResume (package:immich_mobile/providers/app_life_cycle.provider.dart:67) <asynchronous suspension> ```
deekerman commented 2026-02-20 03:09:08 -05:00
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@xan-cudo commented on GitHub (Jan 20, 2025):

No spinners on mine.

Fairphone 4
Android 14
Immich server 1.124.2
Immich client 1.124.2 build 175

Logs:

PlatformDispatcher - Catch all

Bad state: Unable to fetch properties for path -1521312547.

#0 AssetPathEntity.obtainPathFromProperties (package:photo_manager/src/types/entity.dart:162)

#1 AssetPathEntity.fromId (package:photo_manager/src/types/entity.dart:59)

#2 AlbumMediaRepository.getAssets (package:immich_mobile/repositories/album_media.repository.dart:44)

#3 HashService.getHashedAssets (package:immich_mobile/services/hash.service.dart:38)

#4 SyncService._syncDeviceAlbumFast (package:immich_mobile/services/sync.service.dart:656)

#5 SyncService._syncAlbumInDbAndOnDevice (package:immich_mobile/services/sync.service.dart:563)

#6 diffSortedLists (package:immich_mobile/utils/diff.dart:23)

#7 SyncService._syncLocalAlbumAssetsToDb (package:immich_mobile/services/sync.service.dart:510)

#8 AlbumService.refreshDeviceAlbums (package:immich_mobile/services/album.service.dart:132)

#9 AssetNotifier.getAllAsset (package:immich_mobile/providers/asset.provider.dart:56)

@xan-cudo commented on GitHub (Jan 20, 2025): No spinners on mine. Fairphone 4 Android 14 Immich server 1.124.2 Immich client 1.124.2 build 175 Logs: PlatformDispatcher - Catch all Bad state: Unable to fetch properties for path -1521312547. #0 AssetPathEntity.obtainPathFromProperties (package:photo_manager/src/types/entity.dart:162) <asynchronous suspension> #1 AssetPathEntity.fromId (package:photo_manager/src/types/entity.dart:59) <asynchronous suspension> #2 AlbumMediaRepository.getAssets (package:immich_mobile/repositories/album_media.repository.dart:44) <asynchronous suspension> #3 HashService.getHashedAssets (package:immich_mobile/services/hash.service.dart:38) <asynchronous suspension> #4 SyncService._syncDeviceAlbumFast (package:immich_mobile/services/sync.service.dart:656) <asynchronous suspension> #5 SyncService._syncAlbumInDbAndOnDevice (package:immich_mobile/services/sync.service.dart:563) <asynchronous suspension> #6 diffSortedLists (package:immich_mobile/utils/diff.dart:23) <asynchronous suspension> #7 SyncService._syncLocalAlbumAssetsToDb (package:immich_mobile/services/sync.service.dart:510) <asynchronous suspension> #8 AlbumService.refreshDeviceAlbums (package:immich_mobile/services/album.service.dart:132) <asynchronous suspension> #9 AssetNotifier.getAllAsset (package:immich_mobile/providers/asset.provider.dart:56) <asynchronous suspension>
deekerman commented 2026-02-20 03:09:08 -05:00
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@alextran1502 commented on GitHub (Jan 20, 2025):

This issue will be fixed in #15461. Sorry for the inconvenience guys

@alextran1502 commented on GitHub (Jan 20, 2025): This issue will be fixed in #15461. Sorry for the inconvenience guys
deekerman commented 2026-02-20 03:09:08 -05:00
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@FauFra commented on GitHub (Jan 20, 2025):

No problem! Thank you for your help!

@FauFra commented on GitHub (Jan 20, 2025): No problem! Thank you for your help!
deekerman commented 2026-02-20 03:09:08 -05:00
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@tof245 commented on GitHub (Jan 21, 2025):

This seems to have worked for me as well. Many thanks!

I might have found the reason. Can you guys try the APK here?
https://drive.google.com/file/d/1W-YtUGclK_b7jprM8tTZqwG1D_x3ZXY6/view?usp=sharing

Just from my initial install and login, that seems it may have kinda fixed it for me. I installed this linked APK, was able to select just the Recents, and see Photos.

I then snapped a few new ones, and they would not show (but did indicate in the Backup).

I then deselected Recents in Backup, then reselected Recents in Backup, and the new pictures showed up.

So it's better and I can at least toggle the Recents to get new photos to show up.

@tof245 commented on GitHub (Jan 21, 2025): This seems to have worked for me as well. Many thanks! > > I might have found the reason. Can you guys try the APK here? > > https://drive.google.com/file/d/1W-YtUGclK_b7jprM8tTZqwG1D_x3ZXY6/view?usp=sharing > > Just from my initial install and login, that seems it may have kinda fixed it for me. I installed this linked APK, was able to select just the Recents, and see Photos. > > I then snapped a few new ones, and they would not show (but did indicate in the Backup). > > I then deselected Recents in Backup, then reselected Recents in Backup, and the new pictures showed up. > > So it's better and I can at least toggle the Recents to get new photos to show up.
deekerman commented 2026-02-20 03:09:09 -05:00
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@tof245 commented on GitHub (Jan 22, 2025):

It seems that the error's come back for me in the logs, although it doesn't seem to be causing any noticeable effects for now (i.e. the photos are still being recognized). It seems to be the same as before: Bad state: Unable to fetch properties for path -1033394188.

@tof245 commented on GitHub (Jan 22, 2025): It seems that the error's come back for me in the logs, although it doesn't seem to be causing any noticeable effects for now (i.e. the photos are still being recognized). It seems to be the same as before: `Bad state: Unable to fetch properties for path -1033394188`.
deekerman commented 2026-02-20 03:09:09 -05:00
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@JordyEGNL commented on GitHub (Jan 23, 2025):

Can confirm that the issue is fixed in v1.125.1 for me

@JordyEGNL commented on GitHub (Jan 23, 2025): Can confirm that the issue is fixed in v1.125.1 for me
deekerman commented 2026-02-20 03:09:09 -05:00
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@alextran1502 commented on GitHub (Jan 23, 2025):

Can confirm that the issue is fixed in v1.125.1 for me

Great! thank you!

@alextran1502 commented on GitHub (Jan 23, 2025): > Can confirm that the issue is fixed in v1.125.1 for me Great! thank you!
deekerman commented 2026-02-20 03:09:09 -05:00
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@Markusvanhode commented on GitHub (Oct 12, 2025):

The problem seems to still occur on. Mobile App Version 2.0.1 for Android. Tried prediscussed fixes but they dont seem to work. Only workaround is to move image/videos out of the predifined sync folder and back into. Logs say there is no new file.

Sync is functioning on my other folders like. WhatsApp Images and Snapchat. I dont know whats so special about "CameraSync"

Syncing 0 assets to remote album: CameraSync

2025-10-12 19:58:11.845888 | fine | socket_io_client:engine.Socket | flushing 1 packets in socket | 2025-10-12 19:58:11.845794 | fine | socket_io_client:engine.Socket | socket receive: type "ping", data "null" | 2025-10-12 19:57:46.742356 | fine | socket_io_client:engine.Socket | flushing 1 packets in socket | 2025-10-12 19:57:46.742092 | fine | socket_io_client:engine.Socket | socket receive: type "ping", data "null" | 2025-10-12 19:57:26.485086 | info | SyncApiRepository | Remote Sync completed in 124ms | 2025-10-12 19:57:26.463569 | fine | SyncStreamService | Processing sync data for SyncCompleteV1 of length 1 | 2025-10-12 19:57:26.360444 | info | SyncStreamService | Remote sync request for user | 2025-10-12 19:57:21.631047 | fine | socket_io_client:engine.Socket | flushing 1 packets in socket | 2025-10-12 19:57:21.630995 | fine | socket_io_client:engine.Socket | socket receive: type "ping", data "null" | 2025-10-12 19:57:20.949599 | info | SyncApiRepository | Remote Sync completed in 314ms | 2025-10-12 19:57:20.923177 | fine | SyncStreamService | Processing sync data for SyncCompleteV1 of length 1 | 2025-10-12 19:57:20.635390 | info | SyncStreamService | Remote sync request for user | 2025-10-12 19:56:56.893888 | info | SyncApiRepository | Remote Sync completed in 187ms | 2025-10-12 19:56:56.869393 | fine | SyncStreamService | Processing sync data for SyncCompleteV1 of length 1 | 2025-10-12 19:56:56.706098 | info | SyncStreamService | Remote sync request for user | 2025-10-12 19:56:56.579259 | fine | socket_io_client:engine.Socket | flushing 1 packets in socket | 2025-10-12 19:56:56.579206 | fine | socket_io_client:engine.Socket | socket receive: type "ping", data "null" | 2025-10-12 19:56:54.697887 | fine | SyncLinkedAlbumService | Syncing 0 assets to remote album: Frigate | 2025-10-12 19:56:54.559321 | fine | SyncLinkedAlbumService | Syncing 0 assets to remote album: CameraSync | 2025-10-12 19:56:54.457402 | fine | SyncLinkedAlbumService | Syncing 0 assets to remote album: Signal | 2025-10-12 19:56:54.359433 | fine | SyncLinkedAlbumService | Syncing 1 assets to remote album: Snapchat | 2025-10-12 19:56:54.260598 | fine | SyncLinkedAlbumService | Syncing 2 assets to remote album: WhatsApp Images | 2025-10-12 19:56:54.143053 | fine | SyncLinkedAlbumService | Syncing 0 assets to remote album: WhatsApp Video | 2025-10-12 19:56:54.040026 | fine | SyncLinkedAlbumService | Syncing 0 assets to remote album: Signal | 2025-10-12 19:56:48.697730 | info | SyncApiRepository | Remote Sync completed in 154ms | 2025-10-12 19:56:48.677260 | fine | SyncStreamService | Processing sync data for SyncCompleteV1 of length 1 | 2025-10-12 19:56:48.543600 | info | SyncStreamService | Remote sync request for user | 2025-10-12 19:56:31.493320 | fine | socket_io_client:engine.Socket | flushing 1 packets in socket | 2025-10-12 19:56:31.493294 | fine | socket_io_client:engine.Socket | socket receive: type "ping", data "null" |

@Markusvanhode commented on GitHub (Oct 12, 2025): The problem seems to still occur on. Mobile App Version 2.0.1 for Android. Tried prediscussed fixes but they dont seem to work. Only workaround is to move image/videos out of the predifined sync folder and back into. Logs say there is no new file. Sync is functioning on my other folders like. WhatsApp Images and Snapchat. I dont know whats so special about "CameraSync" Syncing 0 assets to remote album: CameraSync `2025-10-12 19:58:11.845888 | fine | socket_io_client:engine.Socket | flushing 1 packets in socket | 2025-10-12 19:58:11.845794 | fine | socket_io_client:engine.Socket | socket receive: type "ping", data "null" | 2025-10-12 19:57:46.742356 | fine | socket_io_client:engine.Socket | flushing 1 packets in socket | 2025-10-12 19:57:46.742092 | fine | socket_io_client:engine.Socket | socket receive: type "ping", data "null" | 2025-10-12 19:57:26.485086 | info | SyncApiRepository | Remote Sync completed in 124ms | 2025-10-12 19:57:26.463569 | fine | SyncStreamService | Processing sync data for SyncCompleteV1 of length 1 | 2025-10-12 19:57:26.360444 | info | SyncStreamService | Remote sync request for user | 2025-10-12 19:57:21.631047 | fine | socket_io_client:engine.Socket | flushing 1 packets in socket | 2025-10-12 19:57:21.630995 | fine | socket_io_client:engine.Socket | socket receive: type "ping", data "null" | 2025-10-12 19:57:20.949599 | info | SyncApiRepository | Remote Sync completed in 314ms | 2025-10-12 19:57:20.923177 | fine | SyncStreamService | Processing sync data for SyncCompleteV1 of length 1 | 2025-10-12 19:57:20.635390 | info | SyncStreamService | Remote sync request for user | 2025-10-12 19:56:56.893888 | info | SyncApiRepository | Remote Sync completed in 187ms | 2025-10-12 19:56:56.869393 | fine | SyncStreamService | Processing sync data for SyncCompleteV1 of length 1 | 2025-10-12 19:56:56.706098 | info | SyncStreamService | Remote sync request for user | 2025-10-12 19:56:56.579259 | fine | socket_io_client:engine.Socket | flushing 1 packets in socket | 2025-10-12 19:56:56.579206 | fine | socket_io_client:engine.Socket | socket receive: type "ping", data "null" | 2025-10-12 19:56:54.697887 | fine | SyncLinkedAlbumService | Syncing 0 assets to remote album: Frigate | 2025-10-12 19:56:54.559321 | fine | SyncLinkedAlbumService | Syncing 0 assets to remote album: CameraSync | 2025-10-12 19:56:54.457402 | fine | SyncLinkedAlbumService | Syncing 0 assets to remote album: Signal | 2025-10-12 19:56:54.359433 | fine | SyncLinkedAlbumService | Syncing 1 assets to remote album: Snapchat | 2025-10-12 19:56:54.260598 | fine | SyncLinkedAlbumService | Syncing 2 assets to remote album: WhatsApp Images | 2025-10-12 19:56:54.143053 | fine | SyncLinkedAlbumService | Syncing 0 assets to remote album: WhatsApp Video | 2025-10-12 19:56:54.040026 | fine | SyncLinkedAlbumService | Syncing 0 assets to remote album: Signal | 2025-10-12 19:56:48.697730 | info | SyncApiRepository | Remote Sync completed in 154ms | 2025-10-12 19:56:48.677260 | fine | SyncStreamService | Processing sync data for SyncCompleteV1 of length 1 | 2025-10-12 19:56:48.543600 | info | SyncStreamService | Remote sync request for user | 2025-10-12 19:56:31.493320 | fine | socket_io_client:engine.Socket | flushing 1 packets in socket | 2025-10-12 19:56:31.493294 | fine | socket_io_client:engine.Socket | socket receive: type "ping", data "null" |`
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