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Android App and nginx Proxy, Error messages #5770

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opened 2026-02-20 04:04:32 -05:00 by deekerman · 0 comments

deekerman commented

2026-02-20 04:04:32 -05:00

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Originally created by @Rockhound53 on GitHub (Jun 8, 2025).

I have searched the existing issues, both open and closed, to make sure this is not a duplicate report.

The bug

Hey Guys,

I installed im ich with the proxmox Script. I uploaded 20.000 pocs an all fine so far.

When i Connect the Android App in m Network directly Tommy Server with the IP all ist fome, no Errors and quick Connect.

Wenn i Connect with my im ich Proxy IT took a few Seconds to See the ui and geht two Errors. All seema fine i think, bit how geht onrod of These Errors:

Error getting user information from the server [CATCH ALL]

TimeoutException after 0:00:07.000000: Future not completed

#0 Future.timeout. (dart:async/future_impl.dart:1025)

#1 AuthNotifier.saveAuthInfo (package:immich_mobile/providers/auth.provider.dart:123)

#2 SplashScreenPageState.resumeSession (package:immich_mobile/pages/common/splash_screen.page.dart:49)

#3 Future._propagateToListeners.handleWhenCompleteCallback. (dart:async/future_impl.dart:918)

And the Second:

PlatformDispatcher - Catch all

Bad state: Cannot use "ref" after the widget was disposed.

#0 ConsumerStatefulElement._assertNotDisposed (package:flutter_riverpod/src/consumer.dart:550)
#1 ConsumerStatefulElement.read (package:flutter_riverpod/src/consumer.dart:619)
#2 MemoryPage.build.onAssetChanged (package:immich_mobile/pages/photos/memory.page.dart:199)

The nginx confuguration ist Stock, i created a Stock Reverse Proxy with lets encypt SSL.

Hope you can Help me.

Thanks

The OS that Immich Server is running on

Proxmox with dwbian

Version of Immich Server

1.1.34.0

Version of Immich Mobile App

1.1340 build 200

Platform with the issue

Server
Web
Mobile

Your docker-compose.yml content

No docker

Your .env content

Reproduction steps

...

Relevant log output

Error getting user information from the server [CATCH ALL]

TimeoutException after 0:00:07.000000: Future not completed

#0      Future.timeout.<anonymous closure> (dart:async/future_impl.dart:1025)
<asynchronous suspension>
#1      AuthNotifier.saveAuthInfo (package:immich_mobile/providers/auth.provider.dart:123)
<asynchronous suspension>
#2      SplashScreenPageState.resumeSession (package:immich_mobile/pages/common/splash_screen.page.dart:49)
<asynchronous suspension>
#3      Future._propagateToListeners.handleWhenCompleteCallback.<anonymous closure> (dart:async/future_impl.dart:918)
<asynchronous suspension>


And the Second:

PlatformDispatcher - Catch all

Bad state: Cannot use "ref" after the widget was disposed.

#0      ConsumerStatefulElement._assertNotDisposed (package:flutter_riverpod/src/consumer.dart:550)
#1      ConsumerStatefulElement.read (package:flutter_riverpod/src/consumer.dart:619)
#2      MemoryPage.build.onAssetChanged (package:immich_mobile/pages/photos/memory.page.dart:199)
<asynchronous suspension>

Additional information

No response

Originally created by @Rockhound53 on GitHub (Jun 8, 2025). ### I have searched the existing issues, both open and closed, to make sure this is not a duplicate report. - [x] Yes ### The bug Hey Guys, I installed im ich with the proxmox Script. I uploaded 20.000 pocs an all fine so far. When i Connect the Android App in m Network directly Tommy Server with the IP all ist fome, no Errors and quick Connect. Wenn i Connect with my im ich Proxy IT took a few Seconds to See the ui and geht two Errors. All seema fine i think, bit how geht onrod of These Errors: Error getting user information from the server [CATCH ALL] TimeoutException after 0:00:07.000000: Future not completed #0 Future.timeout.<anonymous closure> (dart:async/future_impl.dart:1025) <asynchronous suspension> #1 AuthNotifier.saveAuthInfo (package:immich_mobile/providers/auth.provider.dart:123) <asynchronous suspension> #2 SplashScreenPageState.resumeSession (package:immich_mobile/pages/common/splash_screen.page.dart:49) <asynchronous suspension> #3 Future._propagateToListeners.handleWhenCompleteCallback.<anonymous closure> (dart:async/future_impl.dart:918) <asynchronous suspension> And the Second: PlatformDispatcher - Catch all Bad state: Cannot use "ref" after the widget was disposed. #0 ConsumerStatefulElement._assertNotDisposed (package:flutter_riverpod/src/consumer.dart:550) #1 ConsumerStatefulElement.read (package:flutter_riverpod/src/consumer.dart:619) #2 MemoryPage.build.onAssetChanged (package:immich_mobile/pages/photos/memory.page.dart:199) <asynchronous suspension> The nginx confuguration ist Stock, i created a Stock Reverse Proxy with lets encypt SSL. Hope you can Help me. Thanks ### The OS that Immich Server is running on Proxmox with dwbian ### Version of Immich Server 1.1.34.0 ### Version of Immich Mobile App 1.1340 build 200 ### Platform with the issue - [ ] Server - [ ] Web - [x] Mobile ### Your docker-compose.yml content ```YAML No docker ``` ### Your .env content ```Shell - ``` ### Reproduction steps 1. 2. 3. ... ### Relevant log output ```shell Error getting user information from the server [CATCH ALL] TimeoutException after 0:00:07.000000: Future not completed #0 Future.timeout.<anonymous closure> (dart:async/future_impl.dart:1025) <asynchronous suspension> #1 AuthNotifier.saveAuthInfo (package:immich_mobile/providers/auth.provider.dart:123) <asynchronous suspension> #2 SplashScreenPageState.resumeSession (package:immich_mobile/pages/common/splash_screen.page.dart:49) <asynchronous suspension> #3 Future._propagateToListeners.handleWhenCompleteCallback.<anonymous closure> (dart:async/future_impl.dart:918) <asynchronous suspension> And the Second: PlatformDispatcher - Catch all Bad state: Cannot use "ref" after the widget was disposed. #0 ConsumerStatefulElement._assertNotDisposed (package:flutter_riverpod/src/consumer.dart:550) #1 ConsumerStatefulElement.read (package:flutter_riverpod/src/consumer.dart:619) #2 MemoryPage.build.onAssetChanged (package:immich_mobile/pages/photos/memory.page.dart:199) <asynchronous suspension> ``` ### Additional information _No response_

deekerman closed this issue

2026-02-20 04:04:32 -05:00

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starred/immich#5770

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