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Mouse not working in BIOS Screen on Dell Optiplex 3000 MFF #162

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opened 2026-02-20 08:20:50 -05:00 by deekerman · 5 comments

deekerman commented

2026-02-20 08:20:50 -05:00

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Originally created by @jdesousa999 on GitHub (Mar 15, 2025).

The mourse cursor only moves albeit erratcially in the vertical plane when booted into the BIOS on my Dell Optiplex 3000 MFF. Please see the attached video for more information. I have tried Edge, Opera, Firefox and Chrome and they all exhibit the same problem. If the Dell is connected to a screen, keyboard and mouse this issue isn't there, it only happens when connected to the JetKVM device. I can use the keyboard to navigate but this is very unweildy as there are so many options to tab through.

https://github.com/user-attachments/assets/11702700-12b2-46df-a42c-feac407723bc

Originally created by @jdesousa999 on GitHub (Mar 15, 2025). The mourse cursor only moves albeit erratcially in the vertical plane when booted into the BIOS on my Dell Optiplex 3000 MFF. Please see the attached video for more information. I have tried Edge, Opera, Firefox and Chrome and they all exhibit the same problem. If the Dell is connected to a screen, keyboard and mouse this issue isn't there, it only happens when connected to the JetKVM device. I can use the keyboard to navigate but this is very unweildy as there are so many options to tab through. https://github.com/user-attachments/assets/11702700-12b2-46df-a42c-feac407723bc

deekerman added the

component: usb/hid

component: hid/mouse

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2026-02-20 08:20:50 -05:00

deekerman commented

2026-02-20 08:20:51 -05:00

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@lappun commented on GitHub (Apr 24, 2025):

I have the same issue with the Dell Precision 5860

@lappun commented on GitHub (Apr 24, 2025): I have the same issue with the Dell Precision 5860

deekerman commented

2026-02-20 08:20:51 -05:00

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@wblondel commented on GitHub (May 3, 2025):

I have the same issue with all my Lenovo ThinkCentre m715q Tiny, connected on an ATEN CS17916 (the JetKVM is connected to the output of the ATEN).

I thought my ATEN KVM was the cause of the issue. I'll connect the JetKVM directly to a computer and see if the issue persists.

EDIT: No problem at all when I connect directly to the ThinkCentre.

@wblondel commented on GitHub (May 3, 2025): I have the same issue with all my Lenovo ThinkCentre m715q Tiny, connected on an ATEN CS17916 (the JetKVM is connected to the output of the ATEN). I thought my ATEN KVM was the cause of the issue. I'll connect the JetKVM directly to a computer and see if the issue persists. EDIT: No problem at all when I connect directly to the ThinkCentre.

deekerman commented

2026-02-20 08:20:51 -05:00

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@tgrimley1984 commented on GitHub (May 15, 2025):

I have the same issue on Dell 3680 BIOS.

@tgrimley1984 commented on GitHub (May 15, 2025): I have the same issue on Dell 3680 BIOS.

deekerman commented

2026-02-20 08:20:51 -05:00

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@stevenjc80 commented on GitHub (Jun 7, 2025):

I have the same problem in the BIOS of a mini PC, but only if I connect with HTTPS -- HTTP works fine.

@stevenjc80 commented on GitHub (Jun 7, 2025): I have the same problem in the BIOS of a mini PC, but only if I connect with HTTPS -- HTTP works fine.

deekerman commented

2026-02-20 08:20:51 -05:00

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@ronskvm commented on GitHub (Jun 15, 2025):

@jdesousa999 @lappun @wblondel @tgrimley1984 @stevenjc80
I suspect you are using the mouse as an "Absolute Mouse" rather than a "Relative Mouse". You can change between these different mouse input modes by clicking on "Settings" and then "Mouse". In the current code (which as of this post is App 0.4.4), the absolute mouse advertises itself as a boot device which is not correct because it always sends data as an absolute mouse rather than a boot mouse.

If you switch to a "Relative Mouse" (via Settings->Mouse->Modes) or just completely disable the "Absolute Mouse" (by switching Settings->Hardware->USB Device Classes to "Custom" and then unchecking "Enable Absolute Mouse (Pointer)" and checking "Enable Relative Mouse", it has a much better likelihood of working as you expect.

@ronskvm commented on GitHub (Jun 15, 2025): @jdesousa999 @lappun @wblondel @tgrimley1984 @stevenjc80 I suspect you are using the mouse as an "Absolute Mouse" rather than a "Relative Mouse". You can change between these different mouse input modes by clicking on "Settings" and then "Mouse". In the current code (which as of this post is App 0.4.4), the absolute mouse advertises itself as a boot device which is not correct because it always sends data as an absolute mouse rather than a boot mouse. If you switch to a "Relative Mouse" (via Settings->Mouse->Modes) or just completely disable the "Absolute Mouse" (by switching Settings->Hardware->USB Device Classes to "Custom" and then unchecking "Enable Absolute Mouse (Pointer)" and checking "Enable Relative Mouse", it has a much better likelihood of working as you expect.