ERROR: decoder jpeg not available #4

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opened 2026-02-28 00:02:02 -05:00 by deekerman · 2 comments

deekerman commented

2026-02-28 00:02:02 -05:00

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Originally created by @latimeria68 on GitHub (Sep 3, 2015).

Hi Calin,
is this error on motioneye log (opening interval snapshot images) telling some package is missing? I'm on Raspbian
Thanks
2015-09-03 18:39:18: [motioneye] ERROR: 500 GET /picture/1/preview/2015-09-03/18-30-00.jpg?height=51&_username=admin&_signature=f6e98f4ddee3c605b73786eaa1d3e49556299ded (192.168.0.21) 106.85ms
2015-09-03 18:39:19: [motioneye] ERROR: decoder jpeg not available
Traceback (most recent call last):
File "/usr/local/lib/python2.7/dist-packages/tornado/web.py", line 1369, in _stack_context_handle_exception
raise_exc_info((type, value, traceback))
File "/usr/local/lib/python2.7/dist-packages/tornado/web.py", line 1572, in wrapper
result = method(self, _args, *_kwargs)
File "/usr/local/lib/python2.7/dist-packages/motioneye/handlers.py", line 716, in get
self.preview(camera_id, filename)
File "/usr/local/lib/python2.7/dist-packages/motioneye/handlers.py", line 121, in wrapper
return func(self, _args, *_kwargs)
File "/usr/local/lib/python2.7/dist-packages/motioneye/handlers.py", line 875, in preview
height=self.get_argument('height', None))
File "/usr/local/lib/python2.7/dist-packages/motioneye/mediafiles.py", line 676, in get_media_preview
image.thumbnail((width, height), Image.LINEAR)
File "/usr/local/lib/python2.7/dist-packages/PIL/Image.py", line 1814, in thumbnail
im = self.resize(size, resample)
File "/usr/local/lib/python2.7/dist-packages/PIL/Image.py", line 1557, in resize
self.load()
File "/usr/local/lib/python2.7/dist-packages/PIL/ImageFile.py", line 203, in load
d = Image._getdecoder(self.mode, d, a, self.decoderconfig)
File "/usr/local/lib/python2.7/dist-packages/PIL/Image.py", line 420, in _getdecoder
raise IOError("decoder %s not available" % decoder_name)
IOError: decoder jpeg not available

Originally created by @latimeria68 on GitHub (Sep 3, 2015). Hi Calin, is this error on motioneye log (opening interval snapshot images) telling some package is missing? I'm on Raspbian Thanks 2015-09-03 18:39:18: [motioneye] ERROR: 500 GET /picture/1/preview/2015-09-03/18-30-00.jpg?height=51&_username=admin&_signature=f6e98f4ddee3c605b73786eaa1d3e49556299ded (192.168.0.21) 106.85ms 2015-09-03 18:39:19: [motioneye] ERROR: decoder jpeg not available Traceback (most recent call last): File "/usr/local/lib/python2.7/dist-packages/tornado/web.py", line 1369, in _stack_context_handle_exception raise_exc_info((type, value, traceback)) File "/usr/local/lib/python2.7/dist-packages/tornado/web.py", line 1572, in wrapper result = method(self, _args, *_kwargs) File "/usr/local/lib/python2.7/dist-packages/motioneye/handlers.py", line 716, in get self.preview(camera_id, filename) File "/usr/local/lib/python2.7/dist-packages/motioneye/handlers.py", line 121, in wrapper return func(self, _args, *_kwargs) File "/usr/local/lib/python2.7/dist-packages/motioneye/handlers.py", line 875, in preview height=self.get_argument('height', None)) File "/usr/local/lib/python2.7/dist-packages/motioneye/mediafiles.py", line 676, in get_media_preview image.thumbnail((width, height), Image.LINEAR) File "/usr/local/lib/python2.7/dist-packages/PIL/Image.py", line 1814, in thumbnail im = self.resize(size, resample) File "/usr/local/lib/python2.7/dist-packages/PIL/Image.py", line 1557, in resize self.load() File "/usr/local/lib/python2.7/dist-packages/PIL/ImageFile.py", line 203, in load d = Image._getdecoder(self.mode, d, a, self.decoderconfig) File "/usr/local/lib/python2.7/dist-packages/PIL/Image.py", line 420, in _getdecoder raise IOError("decoder %s not available" % decoder_name) IOError: decoder jpeg not available

deekerman closed this issue

2026-02-28 00:02:05 -05:00

deekerman commented

2026-02-28 00:02:09 -05:00

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Owner

@ccrisan commented on GitHub (Sep 4, 2015):

Please apt-get install libjpeg-dev, then pip uninstall -y pillow and then pip install pillow. Let me know if this solves your problem. I'll update the wiki instructions accordingly.

@ccrisan commented on GitHub (Sep 4, 2015): Please `apt-get install libjpeg-dev`, then `pip uninstall -y pillow` and then `pip install pillow`. Let me know if this solves your problem. I'll update the wiki instructions accordingly.

deekerman commented

2026-02-28 00:02:09 -05:00

Author

Owner

@latimeria68 commented on GitHub (Sep 4, 2015):

yes, the error has gone away.
Thanks

PIL SETUP SUMMARY
--------------------------------------------------------------------
version      Pillow 2.9.0
platform     linux2 2.7.3 (default, Mar 18 2014, 05:13:23)
             [GCC 4.6.3]
--------------------------------------------------------------------
*** TKINTER support not available
(Tcl/Tk 8.5 libraries needed)
--- JPEG support available
*** OPENJPEG (JPEG2000) support not available
--- ZLIB (PNG/ZIP) support available
*** LIBTIFF support not available
--- FREETYPE2 support available
*** LITTLECMS2 support not available
*** WEBP support not available
*** WEBPMUX support not available
--------------------------------------------------------------------
To add a missing option, make sure you have the required
library, and set the corresponding ROOT variable in the
setup.py script.

To check the build, run the selftest.py script.

@latimeria68 commented on GitHub (Sep 4, 2015): yes, the error has gone away. Thanks --- ``` PIL SETUP SUMMARY -------------------------------------------------------------------- version Pillow 2.9.0 platform linux2 2.7.3 (default, Mar 18 2014, 05:13:23) [GCC 4.6.3] -------------------------------------------------------------------- *** TKINTER support not available (Tcl/Tk 8.5 libraries needed) --- JPEG support available *** OPENJPEG (JPEG2000) support not available --- ZLIB (PNG/ZIP) support available *** LIBTIFF support not available --- FREETYPE2 support available *** LITTLECMS2 support not available *** WEBP support not available *** WEBPMUX support not available -------------------------------------------------------------------- To add a missing option, make sure you have the required library, and set the corresponding ROOT variable in the setup.py script. To check the build, run the selftest.py script. ```

deekerman referenced this issue

2026-02-28 01:04:16 -05:00

Problem installing on Debian Bullseye #2112

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