Logitech LCD Manager not detected. #2967

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opened 2026-02-20 22:15:51 -05:00 by deekerman · 8 comments
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Originally created by @nothankyouseriously on GitHub (Mar 8, 2025).

Description

I cant get this to actually open, i launch i see it in task manager for a second then nothing this is the console
I am stumpted for words as my screen works so I have no idea whats happning.
2025-03-08 18:17:48.496 Loading legacy settings from the registry
2025-03-08 18:17:48.620 G15LCDEngine_lglcd: Logitech LCD Manager not detected.

Steps to reproduce

Step 1.Try to open the client,
step 2. Crash.
step three. cry maybe??

Mumble version

1.5.735

Mumble component

Client

OS

Windows

Reproducible?

Yes

Additional information

Console.txt

Relevant log output

<X>2025-03-08 18:17:48.496 Loading legacy settings from the registry
<W>2025-03-08 18:17:48.620 G15LCDEngine_lglcd: Logitech LCD Manager not detected.
<X>2025-03-08 18:17:53.761 Loading legacy settings from the registry
<W>2025-03-08 18:17:53.801 G15LCDEngine_lglcd: Logitech LCD Manager not detected.
<X>2025-03-08 18:18:10.229 Loading legacy settings from the registry
<W>2025-03-08 18:18:10.282 G15LCDEngine_lglcd: Logitech LCD Manager not detected.
<W>2025-03-08 18:20:09.468 Another process has already acquired the lock file at 'C:/Users/john/AppData/Roaming/Mumble/Mumble/mumble.lock'. Terminating...
<W>2025-03-08 18:20:10.197 Another process has already acquired the lock file at 'C:/Users/john/AppData/Roaming/Mumble/Mumble/mumble.lock'. Terminating...

Screenshots

No response

Originally created by @nothankyouseriously on GitHub (Mar 8, 2025). ### Description I cant get this to actually open, i launch i see it in task manager for a second then nothing this is the console I am stumpted for words as my screen works so I have no idea whats happning. <X>2025-03-08 18:17:48.496 Loading legacy settings from the registry <W>2025-03-08 18:17:48.620 G15LCDEngine_lglcd: Logitech LCD Manager not detected. ### Steps to reproduce Step 1.Try to open the client, step 2. Crash. step three. cry maybe?? ### Mumble version 1.5.735 ### Mumble component Client ### OS Windows ### Reproducible? Yes ### Additional information [Console.txt](https://github.com/user-attachments/files/19145219/Console.txt) ### Relevant log output ```shell <X>2025-03-08 18:17:48.496 Loading legacy settings from the registry <W>2025-03-08 18:17:48.620 G15LCDEngine_lglcd: Logitech LCD Manager not detected. <X>2025-03-08 18:17:53.761 Loading legacy settings from the registry <W>2025-03-08 18:17:53.801 G15LCDEngine_lglcd: Logitech LCD Manager not detected. <X>2025-03-08 18:18:10.229 Loading legacy settings from the registry <W>2025-03-08 18:18:10.282 G15LCDEngine_lglcd: Logitech LCD Manager not detected. <W>2025-03-08 18:20:09.468 Another process has already acquired the lock file at 'C:/Users/john/AppData/Roaming/Mumble/Mumble/mumble.lock'. Terminating... <W>2025-03-08 18:20:10.197 Another process has already acquired the lock file at 'C:/Users/john/AppData/Roaming/Mumble/Mumble/mumble.lock'. Terminating... ``` ### Screenshots _No response_
Author
Owner

@Krzmbrzl commented on GitHub (Mar 9, 2025):

Have you made sure that you are not suffering from https://github.com/mumble-voip/mumble/issues/6659 ?

@Krzmbrzl commented on GitHub (Mar 9, 2025): Have you made sure that you are not suffering from https://github.com/mumble-voip/mumble/issues/6659 ?
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Owner

@nothankyouseriously commented on GitHub (Mar 9, 2025):

i have updated then removed then reinstalled the C++ still this issue

@nothankyouseriously commented on GitHub (Mar 9, 2025): i have updated then removed then reinstalled the C++ still this issue
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Owner

@Krzmbrzl commented on GitHub (Mar 9, 2025):

Have you tried deleting the file at C:/Users/john/AppData/Roaming/Mumble/Mumble/mumble.lock?

@Krzmbrzl commented on GitHub (Mar 9, 2025): Have you tried deleting the file at `C:/Users/john/AppData/Roaming/Mumble/Mumble/mumble.lock`?
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Owner

@nothankyouseriously commented on GitHub (Mar 9, 2025):

yes the file contains nothing

mumble.lock.txt

I belive that error is when i double click but the application is already runing breifly before crashing therefore cannot be accessed by the second instance as is currntly in use by the first

deleted tried to open same error as before
2025-03-09 13:33:07.632 Loading legacy settings from the registry
2025-03-09 13:33:07.761 G15LCDEngine_lglcd: Logitech LCD Manager not detected.

@nothankyouseriously commented on GitHub (Mar 9, 2025): yes the file contains nothing [mumble.lock.txt](https://github.com/user-attachments/files/19149846/mumble.lock.txt) I belive that error is when i double click but the application is already runing breifly before crashing therefore cannot be accessed by the second instance as is currntly in use by the first deleted tried to open same error as before <X>2025-03-09 13:33:07.632 Loading legacy settings from the registry <W>2025-03-09 13:33:07.761 G15LCDEngine_lglcd: Logitech LCD Manager not detected.
Author
Owner

@Krzmbrzl commented on GitHub (Mar 9, 2025):

Okay, I see. You are running into
github.com/mumble-voip/mumble@02258e1f03/helpers/g15helper/g15helper.c (L90)

No idea why the call to lgLcdConnectEx is failing though. @davidebeatrici do you have any further insights?

@Krzmbrzl commented on GitHub (Mar 9, 2025): Okay, I see. You are running into https://github.com/mumble-voip/mumble/blob/02258e1f033d67f2c2dfce353dc3d7caf6b3cf32/helpers/g15helper/g15helper.c#L90 No idea why the call to `lgLcdConnectEx` is failing though. @davidebeatrici do you have any further insights?
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@davidebeatrici commented on GitHub (Mar 9, 2025):

The detailed message (and error) is printed into the debugger's log, which can be read using DebugView.

@davidebeatrici commented on GitHub (Mar 9, 2025): The detailed message (and error) is printed into the debugger's log, which can be read using [DebugView](https://learn.microsoft.com/en-us/sysinternals/downloads/debugview).
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@nothankyouseriously commented on GitHub (Mar 10, 2025):

MSI.LOG using debug vie program you posted

@nothankyouseriously commented on GitHub (Mar 10, 2025): [MSI.LOG](https://github.com/user-attachments/files/19160362/MSI.LOG) using debug vie program you posted
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@davidebeatrici commented on GitHub (Mar 11, 2025):

00000001	0.00000000	[27068] <X>2025-03-10 10:20:29.169 Loading legacy settings from the registry	
00000002	0.14352471	[11388] Args: /detect	
00000003	0.14376600	[11388] Detect mode!	
00000004	0.14382429	[11388] Unable to initialize Logitech LCD library. (Error: 1722)	
00000005	0.14693160	[27068] <W>2025-03-10 10:20:29.317 G15LCDEngine_lglcd: Logitech LCD Manager not detected.	
00000006	15.33431244	[26896] NPGetCaps 2	
00000007	15.33472919	[26896]   WNNC_NET_TYPE	
00000008	15.33638763	[26896] NPGetCaps 4	
00000009	15.33722210	[26896]   WNNC_USER	
00000010	15.33830738	[26896] NPGetCaps 6	
00000011	15.33985138	[26896]   WNC_CONNECTION	
00000012	15.34046268	[26896] NPGetCaps 13	
00000013	15.34668350	[26896]   default	
00000014	15.35985279	[26896] NPGetCaps 11	
00000015	15.36617756	[26896]   WNNC_ENUMERATION	
00000016	15.37176800	[26896] NPGetCaps 9	
00000017	15.37380028	[26896]   WNNC_ADMIN	
00000018	15.38061237	[26896] NPGetCaps 8	
00000019	15.38292122	[26896]   WNNC_DIALOG	
00000020	15.83280659	[26896] NPOpenEnum: dwScope 0x00000001, dwType 0x00000001, dwUsage 0x00000000, lpNetResource 00000000	
00000021	15.83497715	[26896] NPOpenEnum: pCtx 07D47498	
00000022	15.83788776	[26896] NPEnumResource: hEnum 07D47498, lpcCount 0799DB7C, lpBuffer 07E399D8, lpBufferSize 0799DB80.	
00000023	15.83953571	[26896] NPEnumResource: *lpcCount 0xffffffff, *lpBufferSize 0x4000, pCtx->index 0	
00000024	15.84145164	[26896] NPEnumResource DokanGetMountPointList failed	
00000025	15.84337425	[26896] NPCloseEnum: hEnum 07D47498	
00000026	15.84680462	[26896] NPCloseEnum: returns	

What Logitech device are you using?

@davidebeatrici commented on GitHub (Mar 11, 2025): ``` 00000001 0.00000000 [27068] <X>2025-03-10 10:20:29.169 Loading legacy settings from the registry 00000002 0.14352471 [11388] Args: /detect 00000003 0.14376600 [11388] Detect mode! 00000004 0.14382429 [11388] Unable to initialize Logitech LCD library. (Error: 1722) 00000005 0.14693160 [27068] <W>2025-03-10 10:20:29.317 G15LCDEngine_lglcd: Logitech LCD Manager not detected. 00000006 15.33431244 [26896] NPGetCaps 2 00000007 15.33472919 [26896] WNNC_NET_TYPE 00000008 15.33638763 [26896] NPGetCaps 4 00000009 15.33722210 [26896] WNNC_USER 00000010 15.33830738 [26896] NPGetCaps 6 00000011 15.33985138 [26896] WNC_CONNECTION 00000012 15.34046268 [26896] NPGetCaps 13 00000013 15.34668350 [26896] default 00000014 15.35985279 [26896] NPGetCaps 11 00000015 15.36617756 [26896] WNNC_ENUMERATION 00000016 15.37176800 [26896] NPGetCaps 9 00000017 15.37380028 [26896] WNNC_ADMIN 00000018 15.38061237 [26896] NPGetCaps 8 00000019 15.38292122 [26896] WNNC_DIALOG 00000020 15.83280659 [26896] NPOpenEnum: dwScope 0x00000001, dwType 0x00000001, dwUsage 0x00000000, lpNetResource 00000000 00000021 15.83497715 [26896] NPOpenEnum: pCtx 07D47498 00000022 15.83788776 [26896] NPEnumResource: hEnum 07D47498, lpcCount 0799DB7C, lpBuffer 07E399D8, lpBufferSize 0799DB80. 00000023 15.83953571 [26896] NPEnumResource: *lpcCount 0xffffffff, *lpBufferSize 0x4000, pCtx->index 0 00000024 15.84145164 [26896] NPEnumResource DokanGetMountPointList failed 00000025 15.84337425 [26896] NPCloseEnum: hEnum 07D47498 00000026 15.84680462 [26896] NPCloseEnum: returns ``` What Logitech device are you using?
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starred/mumble-mumble-voip#2967
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