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unable to enumerate USB device #185

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opened 2026-02-20 13:21:50 -05:00 by deekerman · 5 comments
Owner

Originally created by @torvitas on GitHub (Mar 3, 2021).

Originally assigned to: @mdevaev on GitHub.

Describe the bug
USB HID Device "does not work" on server.

To Reproduce
Steps to reproduce the behavior, like:

  1. connect hdmi and power to pikvm
  2. on server: dmesg -w
  3. insert usb to server
  4. See error

Expected behavior
HID device works.

Desktop (please complete the following information):

  • OS: Fedora 33
  • Browser Firefox 85

Pi-KVM info:

  • RPi4
  • v2-hdmi
  • CSI bridge
  • kvmd 2.29-1
    kvmd-oled 0.3-1
    kvmd-platform-v2-hdmi-rpi4 2.29-1
    kvmd-webterm 0.36-1
  • uStreamer version: ustreamer 3.17-1
  • Linux kernel: Linux pikvm 5.10.17-2-ARCH #1 SMP Tue Feb 23 22:42:50 UTC 2021 armv7l GNU/Linux

Additional context

[23722.896725] usb 1-2.2.2.1: new high-speed USB device number 54 using xhci_hcd
[23722.972847] usb 1-2.2.2.1: device descriptor read/64, error -71
[23723.152884] usb 1-2.2.2.1: device descriptor read/64, error -71
[23723.336903] usb 1-2.2.2.1: new high-speed USB device number 55 using xhci_hcd
[23723.413711] usb 1-2.2.2.1: device descriptor read/64, error -71
[23723.592891] usb 1-2.2.2.1: device descriptor read/64, error -71
[23723.700756] usb 1-2.2.2-port1: attempt power cycle
[23724.296696] usb 1-2.2.2.1: new high-speed USB device number 56 using xhci_hcd
[23724.296731] usb 1-2.2.2.1: Device not responding to setup address.
[23724.500730] usb 1-2.2.2.1: Device not responding to setup address.
[23724.708696] usb 1-2.2.2.1: device not accepting address 56, error -71
[23724.784697] usb 1-2.2.2.1: new high-speed USB device number 57 using xhci_hcd
[23724.784731] usb 1-2.2.2.1: Device not responding to setup address.
[23724.988730] usb 1-2.2.2.1: Device not responding to setup address.
[23725.196695] usb 1-2.2.2.1: device not accepting address 57, error -71
[23725.196743] usb 1-2.2.2-port1: unable to enumerate USB device

I build the image myself as described in the documentation.
I used PLATFORM=v2-hdmi and BOARD=rpi4 as parameters besides defining root password and wifi-credentials.

Originally created by @torvitas on GitHub (Mar 3, 2021). Originally assigned to: @mdevaev on GitHub. **Describe the bug** USB HID Device "does not work" on server. **To Reproduce** Steps to reproduce the behavior, like: 1. connect hdmi and power to pikvm 1. on server: dmesg -w 2. insert usb to server 4. See error **Expected behavior** HID device works. **Desktop (please complete the following information):** - OS: Fedora 33 - Browser Firefox 85 **Pi-KVM info:** - RPi4 - v2-hdmi - CSI bridge - kvmd 2.29-1 kvmd-oled 0.3-1 kvmd-platform-v2-hdmi-rpi4 2.29-1 kvmd-webterm 0.36-1 - uStreamer version: ustreamer 3.17-1 - Linux kernel: Linux pikvm 5.10.17-2-ARCH #1 SMP Tue Feb 23 22:42:50 UTC 2021 armv7l GNU/Linux **Additional context** ``` [23722.896725] usb 1-2.2.2.1: new high-speed USB device number 54 using xhci_hcd [23722.972847] usb 1-2.2.2.1: device descriptor read/64, error -71 [23723.152884] usb 1-2.2.2.1: device descriptor read/64, error -71 [23723.336903] usb 1-2.2.2.1: new high-speed USB device number 55 using xhci_hcd [23723.413711] usb 1-2.2.2.1: device descriptor read/64, error -71 [23723.592891] usb 1-2.2.2.1: device descriptor read/64, error -71 [23723.700756] usb 1-2.2.2-port1: attempt power cycle [23724.296696] usb 1-2.2.2.1: new high-speed USB device number 56 using xhci_hcd [23724.296731] usb 1-2.2.2.1: Device not responding to setup address. [23724.500730] usb 1-2.2.2.1: Device not responding to setup address. [23724.708696] usb 1-2.2.2.1: device not accepting address 56, error -71 [23724.784697] usb 1-2.2.2.1: new high-speed USB device number 57 using xhci_hcd [23724.784731] usb 1-2.2.2.1: Device not responding to setup address. [23724.988730] usb 1-2.2.2.1: Device not responding to setup address. [23725.196695] usb 1-2.2.2.1: device not accepting address 57, error -71 [23725.196743] usb 1-2.2.2-port1: unable to enumerate USB device ``` I build the image myself as described in the documentation. I used PLATFORM=v2-hdmi and BOARD=rpi4 as parameters besides defining root password and wifi-credentials.
Author
Owner

@torvitas commented on GitHub (Mar 3, 2021):

Probably cable related.

@torvitas commented on GitHub (Mar 3, 2021): Probably cable related.
Author
Owner

@c4talyst commented on GitHub (Nov 25, 2022):

Probably? Was it cable related, or was it not? Having the same issue with Ubuntu 22.10 on a Raspberry Pi 4.

@c4talyst commented on GitHub (Nov 25, 2022): Probably? Was it cable related, or was it not? Having the same issue with Ubuntu 22.10 on a Raspberry Pi 4.
Author
Owner

@mdevaev commented on GitHub (Nov 25, 2022):

Please contact our discord to solve this.

@mdevaev commented on GitHub (Nov 25, 2022): Please contact our discord to solve this.
Author
Owner

@torvitas commented on GitHub (Nov 25, 2022):

Probably? Was it cable related, or was it not? Having the same issue with Ubuntu 22.10 on a Raspberry Pi 4.

It was cable related. The root cause was that I used wire instead of cord.

@torvitas commented on GitHub (Nov 25, 2022): > Probably? Was it cable related, or was it not? Having the same issue with Ubuntu 22.10 on a Raspberry Pi 4. It was cable related. The root cause was that I used wire instead of cord.
Author
Owner

@c4talyst commented on GitHub (Nov 28, 2022):

Thanks! I tried a new cable and it worked.

@c4talyst commented on GitHub (Nov 28, 2022): Thanks! I tried a new cable and it worked.
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starred/pikvm-pikvm#185
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