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Keyboard+mouse doesn't work in UEFI on HP EliteBook #843
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starred/pikvm-pikvm#843
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Originally created by @Sislik42 on GitHub (Feb 23, 2024).
Originally assigned to: @mdevaev on GitHub.
Keyboard and mouse doesn't work in UEFI on HP EliteBook 840 14" G10 (Product number: 818Q7EA#UUZ).
When Windows boots, there is no issue, and keyboard and mouse is working properly.
We tried all USB A ports on mentioned NB as described in FAQ.
(We even tried USB on docking station, but we were expecting it will probably not work too.)
Desktop (please complete the following information):
PiKVM info:
PiKVM V4 Plus, bought here https://www.pi-shop.ch/pikvm-v4-plus
PiKVM was just bought and updated to the latest version today
kvmd 3.306-1
kvmd-fan 0.30-1
kvmd-oled 0.26-1
kvmd-platform-v4plus-hdmi-rpi4 3.306-1
kvmd-webterm 0.48-1
@mdevaev commented on GitHub (Feb 23, 2024):
Hello. For the first action, please try to disable mass storage drive: https://docs.pikvm.org/msd/#disabling-mass-storage
@Sislik42 commented on GitHub (Feb 24, 2024):
Thank you very much for your quick reply.
I will try this next week on Friday and let you know the result.
@mdevaev commented on GitHub (Feb 24, 2024):
👌
@jnstockley commented on GitHub (Mar 2, 2024):
I am also having issues with my host device responding to input from my keyboard and/or mouse. I tried disabling the USB mass storage device, but that hasn't resolved the issue. Currently, TrueNAS Scale is installed, but also had an issue with the same device running Windows 10. When I unplug and re-plug the USB cable connected to the PiKVM I can see it's recognized. I am using a prebuilt PiKVM V3. I've also tried to re-install the OS which also didn't fix the issue.
@mdevaev commented on GitHub (Mar 3, 2024):
@jnstockley For the replugging case we have a special option. Switch it to OFF and back to ON. This is equivalent to reconnecting the cable, but can be done remotely in case of problems like yours.
@jnstockley commented on GitHub (Mar 7, 2024):
Thanks that is useful to know, but that doesn't seem to resolve the issue with the host not responding to keyboard and mouse interactions made through PiKVM. I'm assuming my issue is related to the original poster issue, but I could be wrong.
@Sislik42 commented on GitHub (Mar 8, 2024):
this worked for me
mouse is not working in UEFI, but keyboard is working fine and for this I think it's perfectly sufficient, thank you :-)
@mdevaev commented on GitHub (Mar 10, 2024):
@jnstockley What you see in dmesg when you're using usb switch in the menu?
@mdevaev commented on GitHub (Mar 10, 2024):
@Sislik42 You're welcome!