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Cannot interact with elements of the interface #524

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opened 2026-02-21 15:09:39 -05:00 by deekerman · 9 comments

deekerman commented

2026-02-21 15:09:39 -05:00

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Originally created by @Neonpolygon on GitHub (May 5, 2013).

I've had to switch to a different torrent program because I can't manage my downloads and uploads with qBittorrent anymore. Basically if I click anywhere in the side window that organizes the torrents into 'active', 'downloads', 'completed' etc, the UI responds correctly, but once I'm in the 'downloads' section left or right clicking torrents does nothing and the scroll bar on the side doesn't work and the main toolbar at the top (with file, help etc.) doesn't work either. Clicking just has no effect, as if the program were completely frozen, but the side window I originally clicked in to navigate to 'downloads' still works fine and I can switch back and forth between the different options there. Also the middle mouse wheel will scroll up and down the list of torrents.

This is just the specific scenario I've run into most often, so it's the one I can describe in the most detail, but similar situations have occurred in other ways. It seems like whatever element of the UI I click on first when I open qBittorrent will work fine, but all or most other sections immediately become disabled. Like if I open up the program and right click a torrent file it works fine and the drop down menu appears, but then I can't use the window on the side to navigate to the 'downloads' or 'active' sections because it no longer works.

Originally created by @Neonpolygon on GitHub (May 5, 2013). I've had to switch to a different torrent program because I can't manage my downloads and uploads with qBittorrent anymore. Basically if I click anywhere in the side window that organizes the torrents into 'active', 'downloads', 'completed' etc, the UI responds correctly, but once I'm in the 'downloads' section left or right clicking torrents does nothing and the scroll bar on the side doesn't work and the main toolbar at the top (with file, help etc.) doesn't work either. Clicking just has no effect, as if the program were completely frozen, but the side window I originally clicked in to navigate to 'downloads' still works fine and I can switch back and forth between the different options there. Also the middle mouse wheel will scroll up and down the list of torrents. This is just the specific scenario I've run into most often, so it's the one I can describe in the most detail, but similar situations have occurred in other ways. It seems like whatever element of the UI I click on first when I open qBittorrent will work fine, but all or most other sections immediately become disabled. Like if I open up the program and right click a torrent file it works fine and the drop down menu appears, but then I can't use the window on the side to navigate to the 'downloads' or 'active' sections because it no longer works.

deekerman

2026-02-21 15:09:39 -05:00

closed this issue
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deekerman commented

2026-02-21 15:09:45 -05:00

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@sledgehammer999 commented on GitHub (May 5, 2013):

What OS are you using? What qbittorrent version?
Also how many torrents are in your session usually?

@sledgehammer999 commented on GitHub (May 5, 2013): What OS are you using? What qbittorrent version? Also how many torrents are in your session usually?

deekerman commented

2026-02-21 15:09:46 -05:00

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@Neonpolygon commented on GitHub (May 5, 2013):

Windows 7. Problems started after I updated qBittorrent to 3.0.9. I tried uninstalling and reinstalling 3.0.9, and then uninstalled and reinstalled 2.9.7 to see if an older version would work, neither had any effect.

I'm not sure exactly what you mean by how many torrents are in my session. I have max 5 active downloads, but usually only one or two and they resolve quickly. Uploads usually only 1 active at a time.

However, the 'downloading' folder or section or whatever currently has like 800 paused downloads, because when I updated to 3.0.9 for some reason it didn't recognize all the music I had on my computer and started downloading everything over again. In my torrent folder is a bunch of folders for each album I've downloaded, but qBittorrent started downloading a second copy of each individual song and throwing it into the main torrent folder at random so I just paused everything that was waiting to download. I don't think the problems started immediately after that though, it was a while before the UI stopped functioning correctly.

@Neonpolygon commented on GitHub (May 5, 2013): Windows 7. Problems started after I updated qBittorrent to 3.0.9. I tried uninstalling and reinstalling 3.0.9, and then uninstalled and reinstalled 2.9.7 to see if an older version would work, neither had any effect. I'm not sure exactly what you mean by how many torrents are in my session. I have max 5 active downloads, but usually only one or two and they resolve quickly. Uploads usually only 1 active at a time. However, the 'downloading' folder or section or whatever currently has like 800 paused downloads, because when I updated to 3.0.9 for some reason it didn't recognize all the music I had on my computer and started downloading everything over again. In my torrent folder is a bunch of folders for each album I've downloaded, but qBittorrent started downloading a second copy of each individual song and throwing it into the main torrent folder at random so I just paused everything that was waiting to download. I don't think the problems started immediately after that though, it was a while before the UI stopped functioning correctly.

deekerman commented

2026-02-21 15:09:46 -05:00

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@sledgehammer999 commented on GitHub (May 5, 2013):

If you are able go to Tools->Options..->Advanced->Transfer list refresh interval and set it to 2000.
Otherwise open qbittorrent.ini (found somewhere inside C:\Users) and locate this line:

General\RefreshInterval=

and change it to:

General\RefreshInterval=2000

It the line doesn't exist created it under the this tag in the file:

[Preferences]

There is a known performance problem with the listview when it contains many torrents(in your case 800). Making the interval a bit bigger might solve your problem.

Please comment back if this made the problem a bit better.

@sledgehammer999 commented on GitHub (May 5, 2013): If you are able go to Tools->Options..->Advanced->Transfer list refresh interval and set it to 2000. Otherwise open qbittorrent.ini (found somewhere inside C:\Users<username>) and locate this line: > General\RefreshInterval=<somevalue> and change it to: > General\RefreshInterval=2000 It the line doesn't exist created it under the this tag in the file: > [Preferences] There is a known performance problem with the listview when it contains many torrents(in your case 800). Making the interval a bit bigger might solve your problem. Please comment back if this made the problem a bit better.

deekerman commented

2026-02-21 15:09:46 -05:00

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@sledgehammer999 commented on GitHub (May 5, 2013):

Important note: When pointing qBittorrent to the correct save path do a "force recheck" before resuming download. Otherwise you might lose data.

@sledgehammer999 commented on GitHub (May 5, 2013): Important note: When pointing qBittorrent to the correct save path do a "force recheck" before resuming download. Otherwise you might lose data.

deekerman commented

2026-02-21 15:09:46 -05:00

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@Neonpolygon commented on GitHub (May 5, 2013):

(First of all thanks for your help)

I changed the refresh interval from 1500 to 2000. I will let you know if the problem persists. Do you think that going through and deleting some of the paused torrents might help as well?

@Neonpolygon commented on GitHub (May 5, 2013): (First of all thanks for your help) I changed the refresh interval from 1500 to 2000. I will let you know if the problem persists. Do you think that going through and deleting some of the paused torrents might help as well?

deekerman commented

2026-02-21 15:09:46 -05:00

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@sledgehammer999 commented on GitHub (May 5, 2013):

Did you see an improvement?
Some users reported freezes even with ~100 torrents. Personally I only have at most 10 torrents, so I don't experience this problem.
Before removing torrents to test this you can backup your current setup. Be sure to backup a folder named "BT_backup" and a file named qbittorrent-resume.ini (both found somewhere inside C:\Users)

@sledgehammer999 commented on GitHub (May 5, 2013): Did you see an improvement? Some users reported freezes even with ~100 torrents. Personally I only have at most 10 torrents, so I don't experience this problem. Before removing torrents to test this you can backup your current setup. Be sure to backup a folder named "BT_backup" **and** a file named qbittorrent-resume.ini (both found somewhere inside C:\Users<username>)

deekerman commented

2026-02-21 15:09:46 -05:00

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@Neonpolygon commented on GitHub (May 5, 2013):

It seems to be working fine as far as I can tell.

@Neonpolygon commented on GitHub (May 5, 2013): It seems to be working fine as far as I can tell.

deekerman commented

2026-02-21 15:09:46 -05:00

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@sledgehammer999 commented on GitHub (May 5, 2013):