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windows unable to connect- connected and not ready on local side #1900

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opened 2026-02-21 00:07:48 -05:00 by deekerman · 1 comment
deekerman commented 2026-02-21 00:07:48 -05:00
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Originally created by @test2a on GitHub (Jul 4, 2023).

Bug Description

watch the attached video and logs.

the local side has internet and the software says "ready". then when i try to connect to a remote machine, it says unable to reach the server and 'not ready' gets shown on screen. it goes if i check settings and then back.

How to Reproduce

watch the video

Expected Behavior

it should get connected

Operating system(s) on local side and remote side

windows 8>windows 10

RustDesk Version(s) on local side and remote side

1.2> 1.2

Screenshots

https://github.com/rustdesk/rustdesk/assets/39449563/553d21ed-6ed7-4a2c-9dbd-ce17b6e0424e

Additional Context

[2023-07-04 11:50:09.266725 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_local.toml
[2023-07-04 11:50:09.272620 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk2.toml
[2023-07-04 11:50:09.280931 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk.toml
[2023-07-04 11:50:09.281752 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml
[2023-07-04 11:50:16.994742 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml
[2023-07-04 11:50:17.017606 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml
[2023-07-04 11:50:17.038667 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_hwcodec.toml
[2023-07-04 11:50:17.048255 +05:30] INFO [src\flutter.rs:775] Session 421231539 start, render by flutter texture rgba plugin
[2023-07-04 11:50:22.907833 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Failed to connect to rs-ny.rustdesk.com:21115
[2023-07-04 11:50:22.907904 +05:30] DEBUG [src\rendezvous_mediator.rs:592] query onlines timeout 3s
[2023-07-04 11:50:23.092123 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Failed to connect to rs-ny.rustdesk.com:21115
[2023-07-04 11:50:23.092173 +05:30] DEBUG [src\rendezvous_mediator.rs:592] query onlines timeout 3s
[2023-07-04 11:50:30.553210 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Online stream receives None
[2023-07-04 11:50:30.563627 +05:30] INFO [src\client.rs:263] try the other servers: ["rs-ny.rustdesk.com:21116", "rs-cn.rustdesk.com:21116"]
[2023-07-04 11:50:30.841322 +05:30] INFO [src\client.rs:275] rendezvous server: rs-ny.rustdesk.com:21116
[2023-07-04 11:50:30.841890 +05:30] INFO [src\client.rs:292] #1 punch attempt with 192.168.29.128:64914, id: 421231539
[2023-07-04 11:50:31.738124 +05:30] INFO [src\client.rs:338] Hole Punched 421231539 = 49.36.203.158:61595
[2023-07-04 11:50:31.738299 +05:30] INFO [src\client.rs:373] 896 ms used to punch hole, relay_server: 45.67.200.109, nat_type: ASYMMETRIC
[2023-07-04 11:50:31.738879 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml
[2023-07-04 11:50:31.739109 +05:30] INFO [src\client.rs:451] peer address: 49.36.203.158:61595, timeout: 5376
[2023-07-04 11:50:37.382720 +05:30] INFO [src\client.rs:599] #1 request relay attempt, id: 421231539, uuid: e6eda7a2-9673-44b8-8403-e68eb6e478a1, relay_server: 45.67.200.109, secure: true
[2023-07-04 11:50:45.564071 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Failed to connect to rs-ny.rustdesk.com:21115
[2023-07-04 11:50:45.564134 +05:30] DEBUG [src\rendezvous_mediator.rs:592] query onlines timeout 3s
[2023-07-04 11:51:03.506761 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Failed to connect to rs-ny.rustdesk.com:21115
[2023-07-04 11:51:03.506892 +05:30] DEBUG [src\rendezvous_mediator.rs:592] query onlines timeout 3s
[2023-07-04 11:51:08.893048 +05:30] ERROR [src\client.rs:2307] Connection closed: Failed to connect via relay server: Failed to connect to rendezvous server: Please try later
[2023-07-04 11:51:08.893306 +05:30] INFO [src\client\io_loop.rs:823] sync transfer job status
[2023-07-04 11:51:08.894178 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml
[2023-07-04 11:51:08.894506 +05:30] INFO [src\client\io_loop.rs:834] meta: TransferSerde { write_jobs: [], read_jobs: [] }
[2023-07-04 11:51:08.902573 +05:30] INFO [src\client.rs:1868] Audio decoder loop exits
[2023-07-04 11:51:08.902573 +05:30] INFO [src\client.rs:1840] Video decoder loop exits
[2023-07-04 11:51:23.700587 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Failed to connect to rs-ny.rustdesk.com:21115
[2023-07-04 11:51:23.700806 +05:30] DEBUG [src\rendezvous_mediator.rs:592] query onlines timeout 3s
[2023-07-04 11:51:27.662582 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml
[2023-07-04 11:51:27.672486 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml
[2023-07-04 11:51:27.685290 +05:30] INFO [src\flutter.rs:775] Session 421231539 start, render by flutter texture rgba plugin
[2023-07-04 11:51:31.000048 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Online stream receives None
[2023-07-04 11:51:33.057612 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Online stream receives None
[2023-07-04 11:51:41.228630 +05:30] INFO [src\client.rs:263] try the other servers: ["rs-sg.rustdesk.com:21116", "rs-cn.rustdesk.com:21116"]
[2023-07-04 11:51:41.514413 +05:30] INFO [src\client.rs:275] rendezvous server: rs-sg.rustdesk.com:21116
[2023-07-04 11:51:41.514642 +05:30] INFO [src\client.rs:292] #1 punch attempt with 192.168.29.128:65002, id: 421231539
[2023-07-04 11:51:41.804914 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Online stream receives None
[2023-07-04 11:51:43.836615 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Online stream receives None
[2023-07-04 11:51:45.607280 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Online stream receives None
[2023-07-04 11:51:45.890593 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Online stream receives None
[2023-07-04 11:51:45.890683 +05:30] DEBUG [src\rendezvous_mediator.rs:592] query onlines timeout 3s
[2023-07-04 11:51:47.516682 +05:30] INFO [src\client.rs:292] #2 punch attempt with 192.168.29.128:65002, id: 421231539
[2023-07-04 11:51:47.644849 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Online stream receives None
[2023-07-04 11:51:48.064548 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Failed to connect to rs-ny.rustdesk.com:21115
[2023-07-04 11:51:48.064617 +05:30] DEBUG [src\rendezvous_mediator.rs:592] query onlines timeout 3s
[2023-07-04 11:51:48.654502 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml
[2023-07-04 11:51:48.672013 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml
[2023-07-04 11:51:48.683868 +05:30] INFO [src\flutter.rs:775] Session 421231539 start, render by flutter texture rgba plugin
[2023-07-04 11:51:49.083801 +05:30] INFO [src\client.rs:275] rendezvous server: rs-sg.rustdesk.com:21116
[2023-07-04 11:51:49.084256 +05:30] INFO [src\client.rs:292] #1 punch attempt with 192.168.29.128:65020, id: 421231539
[2023-07-04 11:51:49.927004 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Online stream receives None
[2023-07-04 11:51:49.927079 +05:30] DEBUG [src\rendezvous_mediator.rs:592] query onlines timeout 3s
[2023-07-04 11:51:54.448893 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Failed to connect to rs-ny.rustdesk.com:21115
[2023-07-04 11:51:54.448960 +05:30] DEBUG [src\rendezvous_mediator.rs:592] query onlines timeout 3s
[2023-07-04 11:51:55.085586 +05:30] INFO [src\client.rs:292] #2 punch attempt with 192.168.29.128:65020, id: 421231539
[2023-07-04 11:51:59.401014 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Failed to connect to rs-sg.rustdesk.com:21115
[2023-07-04 11:51:59.401078 +05:30] DEBUG [src\rendezvous_mediator.rs:592] query onlines timeout 3s
[2023-07-04 11:51:59.517880 +05:30] INFO [src\client.rs:292] #3 punch attempt with 192.168.29.128:65002, id: 421231539
[2023-07-04 11:52:05.873171 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Online stream receives None
[2023-07-04 11:52:07.086845 +05:30] INFO [src\client.rs:292] #3 punch attempt with 192.168.29.128:65020, id: 421231539
[2023-07-04 11:52:17.519579 +05:30] ERROR [src\client.rs:2307] Connection closed: Failed to connect via rendezvous server: Please try later
[2023-07-04 11:52:17.519674 +05:30] INFO [src\client\io_loop.rs:823] sync transfer job status
[2023-07-04 11:52:17.520015 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml
[2023-07-04 11:52:17.520155 +05:30] INFO [src\client\io_loop.rs:834] meta: TransferSerde { write_jobs: [], read_jobs: [] }
[2023-07-04 11:52:17.523364 +05:30] INFO [src\client.rs:1840] Video decoder loop exits
[2023-07-04 11:52:17.523364 +05:30] INFO [src\client.rs:1868] Audio decoder loop exits
[2023-07-04 11:52:20.979490 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Failed to connect to rs-sg.rustdesk.com:21115
[2023-07-04 11:52:20.979543 +05:30] DEBUG [src\rendezvous_mediator.rs:592] query onlines timeout 3s
[2023-07-04 11:52:24.853833 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml
[2023-07-04 11:52:24.854797 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml
[2023-07-04 11:52:24.867784 +05:30] INFO [src\flutter.rs:775] Session 421231539 start, render by flutter texture rgba plugin
[2023-07-04 11:52:25.089138 +05:30] ERROR [src\client.rs:2307] Connection closed: Failed to connect via rendezvous server: Please try later
[2023-07-04 11:52:25.089220 +05:30] INFO [src\client\io_loop.rs:823] sync transfer job status
[2023-07-04 11:52:25.089652 +05:30] INFO [src\client\io_loop.rs:834] meta: TransferSerde { write_jobs: [], read_jobs: [] }
[2023-07-04 11:52:25.092772 +05:30] INFO [src\client.rs:1840] Video decoder loop exits
[2023-07-04 11:52:25.092772 +05:30] INFO [src\client.rs:1868] Audio decoder loop exits
[2023-07-04 11:52:31.189318 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml
[2023-07-04 11:52:31.189684 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml
[2023-07-04 11:52:31.189862 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml
[2023-07-04 11:52:31.189975 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml
[2023-07-04 11:52:31.190089 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml
[2023-07-04 11:52:31.190237 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml
[2023-07-04 11:52:31.190470 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml
[2023-07-04 11:52:31.190685 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml
[2023-07-04 11:52:31.190896 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml
[2023-07-04 11:52:31.191049 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml
[2023-07-04 11:52:31.191198 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml
[2023-07-04 11:52:31.191332 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml
[2023-07-04 11:52:31.191466 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml
[2023-07-04 11:52:31.191583 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml
[2023-07-04 11:52:31.191692 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml
[2023-07-04 11:52:31.191794 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml
[2023-07-04 11:52:31.191894 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml
[2023-07-04 11:52:31.395175 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Online stream receives None
[2023-07-04 11:52:36.583955 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Online stream receives None
[2023-07-04 11:52:38.402561 +05:30] INFO [src\client.rs:263] try the other servers: ["rs-ny.rustdesk.com:21116", "rs-cn.rustdesk.com:21116"]
[2023-07-04 11:52:38.640085 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Online stream receives None
[2023-07-04 11:52:38.640161 +05:30] DEBUG [src\rendezvous_mediator.rs:592] query onlines timeout 3s
[2023-07-04 11:52:38.665376 +05:30] INFO [src\client.rs:275] rendezvous server: rs-ny.rustdesk.com:21116
[2023-07-04 11:52:38.665745 +05:30] INFO [src\client.rs:292] #1 punch attempt with 192.168.29.128:65115, id: 421231539
[2023-07-04 11:52:39.048433 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Failed to connect to rs-sg.rustdesk.com:21115
[2023-07-04 11:52:39.048504 +05:30] DEBUG [src\rendezvous_mediator.rs:592] query onlines timeout 3s
[2023-07-04 11:52:39.380074 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Online stream receives None
[2023-07-04 11:52:39.526029 +05:30] INFO [src\client.rs:338] Hole Punched 421231539 = 49.36.203.158:61733
[2023-07-04 11:52:39.526120 +05:30] INFO [src\client.rs:373] 860 ms used to punch hole, relay_server: 45.67.200.109, nat_type: ASYMMETRIC
[2023-07-04 11:52:39.526490 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml
[2023-07-04 11:52:39.526650 +05:30] INFO [src\client.rs:451] peer address: 49.36.203.158:61733, timeout: 5160
[2023-07-04 11:52:43.860308 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Failed to connect to rs-sg.rustdesk.com:21115
[2023-07-04 11:52:43.860389 +05:30] DEBUG [src\rendezvous_mediator.rs:592] query onlines timeout 3s
[2023-07-04 11:52:46.398133 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Failed to connect to rs-sg.rustdesk.com:21115
[2023-07-04 11:52:46.398207 +05:30] DEBUG [src\rendezvous_mediator.rs:592] query onlines timeout 3s
[2023-07-04 11:52:54.398549 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Failed to connect to rs-ny.rustdesk.com:21115
[2023-07-04 11:52:54.398631 +05:30] DEBUG [src\rendezvous_mediator.rs:592] query onlines timeout 3s
[2023-07-04 11:52:58.194570 +05:30] ERROR [src\client.rs:2307] Connection closed: Failed to connect via relay server: Failed to connect to rendezvous server: Please try later
[2023-07-04 11:52:58.194667 +05:30] INFO [src\client\io_loop.rs:823] sync transfer job status
[2023-07-04 11:52:58.195202 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml
[2023-07-04 11:52:58.195448 +05:30] INFO [src\client\io_loop.rs:834] meta: TransferSerde { write_jobs: [], read_jobs: [] }
[2023-07-04 11:52:58.199014 +05:30] INFO [src\client.rs:1840] Video decoder loop exits
[2023-07-04 11:52:58.199034 +05:30] INFO [src\client.rs:1868] Audio decoder loop exits
Originally created by @test2a on GitHub (Jul 4, 2023). ### Bug Description watch the attached video and logs. the local side has internet and the software says "ready". then when i try to connect to a remote machine, it says unable to reach the server and 'not ready' gets shown on screen. it goes if i check settings and then back. ### How to Reproduce watch the video ### Expected Behavior it should get connected ### Operating system(s) on local side and remote side windows 8>windows 10 ### RustDesk Version(s) on local side and remote side 1.2> 1.2 ### Screenshots https://github.com/rustdesk/rustdesk/assets/39449563/553d21ed-6ed7-4a2c-9dbd-ce17b6e0424e ### Additional Context ``` [2023-07-04 11:50:09.266725 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_local.toml [2023-07-04 11:50:09.272620 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk2.toml [2023-07-04 11:50:09.280931 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk.toml [2023-07-04 11:50:09.281752 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml [2023-07-04 11:50:16.994742 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml [2023-07-04 11:50:17.017606 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml [2023-07-04 11:50:17.038667 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_hwcodec.toml [2023-07-04 11:50:17.048255 +05:30] INFO [src\flutter.rs:775] Session 421231539 start, render by flutter texture rgba plugin [2023-07-04 11:50:22.907833 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Failed to connect to rs-ny.rustdesk.com:21115 [2023-07-04 11:50:22.907904 +05:30] DEBUG [src\rendezvous_mediator.rs:592] query onlines timeout 3s [2023-07-04 11:50:23.092123 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Failed to connect to rs-ny.rustdesk.com:21115 [2023-07-04 11:50:23.092173 +05:30] DEBUG [src\rendezvous_mediator.rs:592] query onlines timeout 3s [2023-07-04 11:50:30.553210 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Online stream receives None [2023-07-04 11:50:30.563627 +05:30] INFO [src\client.rs:263] try the other servers: ["rs-ny.rustdesk.com:21116", "rs-cn.rustdesk.com:21116"] [2023-07-04 11:50:30.841322 +05:30] INFO [src\client.rs:275] rendezvous server: rs-ny.rustdesk.com:21116 [2023-07-04 11:50:30.841890 +05:30] INFO [src\client.rs:292] #1 punch attempt with 192.168.29.128:64914, id: 421231539 [2023-07-04 11:50:31.738124 +05:30] INFO [src\client.rs:338] Hole Punched 421231539 = 49.36.203.158:61595 [2023-07-04 11:50:31.738299 +05:30] INFO [src\client.rs:373] 896 ms used to punch hole, relay_server: 45.67.200.109, nat_type: ASYMMETRIC [2023-07-04 11:50:31.738879 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml [2023-07-04 11:50:31.739109 +05:30] INFO [src\client.rs:451] peer address: 49.36.203.158:61595, timeout: 5376 [2023-07-04 11:50:37.382720 +05:30] INFO [src\client.rs:599] #1 request relay attempt, id: 421231539, uuid: e6eda7a2-9673-44b8-8403-e68eb6e478a1, relay_server: 45.67.200.109, secure: true [2023-07-04 11:50:45.564071 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Failed to connect to rs-ny.rustdesk.com:21115 [2023-07-04 11:50:45.564134 +05:30] DEBUG [src\rendezvous_mediator.rs:592] query onlines timeout 3s [2023-07-04 11:51:03.506761 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Failed to connect to rs-ny.rustdesk.com:21115 [2023-07-04 11:51:03.506892 +05:30] DEBUG [src\rendezvous_mediator.rs:592] query onlines timeout 3s [2023-07-04 11:51:08.893048 +05:30] ERROR [src\client.rs:2307] Connection closed: Failed to connect via relay server: Failed to connect to rendezvous server: Please try later [2023-07-04 11:51:08.893306 +05:30] INFO [src\client\io_loop.rs:823] sync transfer job status [2023-07-04 11:51:08.894178 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml [2023-07-04 11:51:08.894506 +05:30] INFO [src\client\io_loop.rs:834] meta: TransferSerde { write_jobs: [], read_jobs: [] } [2023-07-04 11:51:08.902573 +05:30] INFO [src\client.rs:1868] Audio decoder loop exits [2023-07-04 11:51:08.902573 +05:30] INFO [src\client.rs:1840] Video decoder loop exits [2023-07-04 11:51:23.700587 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Failed to connect to rs-ny.rustdesk.com:21115 [2023-07-04 11:51:23.700806 +05:30] DEBUG [src\rendezvous_mediator.rs:592] query onlines timeout 3s [2023-07-04 11:51:27.662582 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml [2023-07-04 11:51:27.672486 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml [2023-07-04 11:51:27.685290 +05:30] INFO [src\flutter.rs:775] Session 421231539 start, render by flutter texture rgba plugin [2023-07-04 11:51:31.000048 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Online stream receives None [2023-07-04 11:51:33.057612 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Online stream receives None [2023-07-04 11:51:41.228630 +05:30] INFO [src\client.rs:263] try the other servers: ["rs-sg.rustdesk.com:21116", "rs-cn.rustdesk.com:21116"] [2023-07-04 11:51:41.514413 +05:30] INFO [src\client.rs:275] rendezvous server: rs-sg.rustdesk.com:21116 [2023-07-04 11:51:41.514642 +05:30] INFO [src\client.rs:292] #1 punch attempt with 192.168.29.128:65002, id: 421231539 [2023-07-04 11:51:41.804914 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Online stream receives None [2023-07-04 11:51:43.836615 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Online stream receives None [2023-07-04 11:51:45.607280 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Online stream receives None [2023-07-04 11:51:45.890593 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Online stream receives None [2023-07-04 11:51:45.890683 +05:30] DEBUG [src\rendezvous_mediator.rs:592] query onlines timeout 3s [2023-07-04 11:51:47.516682 +05:30] INFO [src\client.rs:292] #2 punch attempt with 192.168.29.128:65002, id: 421231539 [2023-07-04 11:51:47.644849 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Online stream receives None [2023-07-04 11:51:48.064548 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Failed to connect to rs-ny.rustdesk.com:21115 [2023-07-04 11:51:48.064617 +05:30] DEBUG [src\rendezvous_mediator.rs:592] query onlines timeout 3s [2023-07-04 11:51:48.654502 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml [2023-07-04 11:51:48.672013 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml [2023-07-04 11:51:48.683868 +05:30] INFO [src\flutter.rs:775] Session 421231539 start, render by flutter texture rgba plugin [2023-07-04 11:51:49.083801 +05:30] INFO [src\client.rs:275] rendezvous server: rs-sg.rustdesk.com:21116 [2023-07-04 11:51:49.084256 +05:30] INFO [src\client.rs:292] #1 punch attempt with 192.168.29.128:65020, id: 421231539 [2023-07-04 11:51:49.927004 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Online stream receives None [2023-07-04 11:51:49.927079 +05:30] DEBUG [src\rendezvous_mediator.rs:592] query onlines timeout 3s [2023-07-04 11:51:54.448893 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Failed to connect to rs-ny.rustdesk.com:21115 [2023-07-04 11:51:54.448960 +05:30] DEBUG [src\rendezvous_mediator.rs:592] query onlines timeout 3s [2023-07-04 11:51:55.085586 +05:30] INFO [src\client.rs:292] #2 punch attempt with 192.168.29.128:65020, id: 421231539 [2023-07-04 11:51:59.401014 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Failed to connect to rs-sg.rustdesk.com:21115 [2023-07-04 11:51:59.401078 +05:30] DEBUG [src\rendezvous_mediator.rs:592] query onlines timeout 3s [2023-07-04 11:51:59.517880 +05:30] INFO [src\client.rs:292] #3 punch attempt with 192.168.29.128:65002, id: 421231539 [2023-07-04 11:52:05.873171 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Online stream receives None [2023-07-04 11:52:07.086845 +05:30] INFO [src\client.rs:292] #3 punch attempt with 192.168.29.128:65020, id: 421231539 [2023-07-04 11:52:17.519579 +05:30] ERROR [src\client.rs:2307] Connection closed: Failed to connect via rendezvous server: Please try later [2023-07-04 11:52:17.519674 +05:30] INFO [src\client\io_loop.rs:823] sync transfer job status [2023-07-04 11:52:17.520015 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml [2023-07-04 11:52:17.520155 +05:30] INFO [src\client\io_loop.rs:834] meta: TransferSerde { write_jobs: [], read_jobs: [] } [2023-07-04 11:52:17.523364 +05:30] INFO [src\client.rs:1840] Video decoder loop exits [2023-07-04 11:52:17.523364 +05:30] INFO [src\client.rs:1868] Audio decoder loop exits [2023-07-04 11:52:20.979490 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Failed to connect to rs-sg.rustdesk.com:21115 [2023-07-04 11:52:20.979543 +05:30] DEBUG [src\rendezvous_mediator.rs:592] query onlines timeout 3s [2023-07-04 11:52:24.853833 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml [2023-07-04 11:52:24.854797 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml [2023-07-04 11:52:24.867784 +05:30] INFO [src\flutter.rs:775] Session 421231539 start, render by flutter texture rgba plugin [2023-07-04 11:52:25.089138 +05:30] ERROR [src\client.rs:2307] Connection closed: Failed to connect via rendezvous server: Please try later [2023-07-04 11:52:25.089220 +05:30] INFO [src\client\io_loop.rs:823] sync transfer job status [2023-07-04 11:52:25.089652 +05:30] INFO [src\client\io_loop.rs:834] meta: TransferSerde { write_jobs: [], read_jobs: [] } [2023-07-04 11:52:25.092772 +05:30] INFO [src\client.rs:1840] Video decoder loop exits [2023-07-04 11:52:25.092772 +05:30] INFO [src\client.rs:1868] Audio decoder loop exits [2023-07-04 11:52:31.189318 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml [2023-07-04 11:52:31.189684 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml [2023-07-04 11:52:31.189862 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml [2023-07-04 11:52:31.189975 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml [2023-07-04 11:52:31.190089 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml [2023-07-04 11:52:31.190237 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml [2023-07-04 11:52:31.190470 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml [2023-07-04 11:52:31.190685 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml [2023-07-04 11:52:31.190896 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml [2023-07-04 11:52:31.191049 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml [2023-07-04 11:52:31.191198 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml [2023-07-04 11:52:31.191332 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml [2023-07-04 11:52:31.191466 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml [2023-07-04 11:52:31.191583 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml [2023-07-04 11:52:31.191692 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml [2023-07-04 11:52:31.191794 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml [2023-07-04 11:52:31.191894 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml [2023-07-04 11:52:31.395175 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Online stream receives None [2023-07-04 11:52:36.583955 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Online stream receives None [2023-07-04 11:52:38.402561 +05:30] INFO [src\client.rs:263] try the other servers: ["rs-ny.rustdesk.com:21116", "rs-cn.rustdesk.com:21116"] [2023-07-04 11:52:38.640085 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Online stream receives None [2023-07-04 11:52:38.640161 +05:30] DEBUG [src\rendezvous_mediator.rs:592] query onlines timeout 3s [2023-07-04 11:52:38.665376 +05:30] INFO [src\client.rs:275] rendezvous server: rs-ny.rustdesk.com:21116 [2023-07-04 11:52:38.665745 +05:30] INFO [src\client.rs:292] #1 punch attempt with 192.168.29.128:65115, id: 421231539 [2023-07-04 11:52:39.048433 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Failed to connect to rs-sg.rustdesk.com:21115 [2023-07-04 11:52:39.048504 +05:30] DEBUG [src\rendezvous_mediator.rs:592] query onlines timeout 3s [2023-07-04 11:52:39.380074 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Online stream receives None [2023-07-04 11:52:39.526029 +05:30] INFO [src\client.rs:338] Hole Punched 421231539 = 49.36.203.158:61733 [2023-07-04 11:52:39.526120 +05:30] INFO [src\client.rs:373] 860 ms used to punch hole, relay_server: 45.67.200.109, nat_type: ASYMMETRIC [2023-07-04 11:52:39.526490 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml [2023-07-04 11:52:39.526650 +05:30] INFO [src\client.rs:451] peer address: 49.36.203.158:61733, timeout: 5160 [2023-07-04 11:52:43.860308 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Failed to connect to rs-sg.rustdesk.com:21115 [2023-07-04 11:52:43.860389 +05:30] DEBUG [src\rendezvous_mediator.rs:592] query onlines timeout 3s [2023-07-04 11:52:46.398133 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Failed to connect to rs-sg.rustdesk.com:21115 [2023-07-04 11:52:46.398207 +05:30] DEBUG [src\rendezvous_mediator.rs:592] query onlines timeout 3s [2023-07-04 11:52:54.398549 +05:30] DEBUG [src\rendezvous_mediator.rs:587] Failed to connect to rs-ny.rustdesk.com:21115 [2023-07-04 11:52:54.398631 +05:30] DEBUG [src\rendezvous_mediator.rs:592] query onlines timeout 3s [2023-07-04 11:52:58.194570 +05:30] ERROR [src\client.rs:2307] Connection closed: Failed to connect via relay server: Failed to connect to rendezvous server: Please try later [2023-07-04 11:52:58.194667 +05:30] INFO [src\client\io_loop.rs:823] sync transfer job status [2023-07-04 11:52:58.195202 +05:30] DEBUG [libs\hbb_common\src\config.rs:423] Configuration path: C:\Users\user\AppData\Roaming\RustDesk\config\RustDesk_default.toml [2023-07-04 11:52:58.195448 +05:30] INFO [src\client\io_loop.rs:834] meta: TransferSerde { write_jobs: [], read_jobs: [] } [2023-07-04 11:52:58.199014 +05:30] INFO [src\client.rs:1840] Video decoder loop exits [2023-07-04 11:52:58.199034 +05:30] INFO [src\client.rs:1868] Audio decoder loop exits ```
deekerman 2026-02-21 00:07:48 -05:00
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deekerman commented 2026-02-21 00:07:52 -05:00
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@test2a commented on GitHub (Jul 4, 2023):

i am on the latest update and the remote machine is connectable from a linux machine on the same wifi network so not sure if this is problem on the remote side. i suspect local side issue

@test2a commented on GitHub (Jul 4, 2023): i am on the latest update and the remote machine is connectable from a linux machine on the same wifi network so not sure if this is problem on the remote side. i suspect local side issue
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