Trouble Connecting RustDesk Clients via Tailscale and RustDesk local server #2639

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opened 2026-02-21 00:27:15 -05:00 by deekerman · 0 comments

deekerman commented

2026-02-21 00:27:15 -05:00

Owner

Originally created by @alessiozanutta on GitHub (Apr 23, 2024).

Bug Description

Hello everyone,

I'm reaching out to seek assistance with a configuration issue I'm encountering while attempting to connect RustDesk clients via Tailscale.
Here's the setup I'm working with:

Server:
NAS Terramaster (Local IP: 192.168.234.86) running Truenas SCALE Dragonfish-24.04-RC.1
RustDesk server installed on NAS (Truecharts, Name: rust-desk, App Version: 1.1.10.3, Chart Version: 1.2.4)
Configured ports: 21117\TCP, 21119\TCP, 21115\TCP, 21118\TCP, 21116\UDP, 21116\TCP (not opened in the router)
Tailscale installed and functioning

Client 1:
MacBook Pro #1 (Local IP: 192.168.234.33)
RustDesk client (Free version) installed
Tailscale installed and functioning

Client 2:
MacBook Pro #2 (outside local network)
RustDesk client (Free version) installed
Tailscale installed and functioning
Objective:
To establish a connection from MacBook #2 (outside the local network) to the desktop of MacBook #1.

Background:

I'm unable to open any ports on my router, so I rely on Tailscale for access. The issue I'm facing is as follows:

Problem:

While the local RustDesk server configuration seems successful, I'm unable to connect to the devices where I've installed and configured the RustDesk application. Tailscale is installed and working on all devices (regularly used for SMB protocol access).

In RustDesk, I've configured the server ID using the NAS device's IP address on the Tailscale network (in my case, 100.124.252.99). Additionally, I've enabled direct access via IP in the application settings. RustDesk shows a green icon and "ready" text at the bottom, indicating it's connected to the server. However, when attempting to establish a connection between the two MacBooks or via my iPhone, I receive the following error:

"Connection Error: connection reset by peer (os error 54). If direct connection is not possible, you can try via relay server."

Enabling connection via the relay server results in the following error:

"Connection Error: connection error via relay server: connection error to relay server: Please try again later."

Could anyone kindly suggest where the configuration mistake might lie and how to resolve it? Thank you very much.

How to Reproduce

Connect to a client via Tailscale using a local server

Expected Behavior

i'm receiving an error instead a connection to the client since in the app i see a green icon and a "ready" (see screenshot attached)

Operating system(s) on local side and remote side

osx

RustDesk Version(s) on local side and remote side

1.2.3 -> 1.2.3

Screenshots

Additional Context

No response

Originally created by @alessiozanutta on GitHub (Apr 23, 2024). ### Bug Description Hello everyone, I'm reaching out to seek assistance with a configuration issue I'm encountering while attempting to connect RustDesk clients via Tailscale. Here's the setup I'm working with: **Server:** NAS Terramaster (Local IP: 192.168.234.86) running Truenas SCALE Dragonfish-24.04-RC.1 RustDesk server installed on NAS (Truecharts, Name: rust-desk, App Version: 1.1.10.3, Chart Version: 1.2.4) Configured ports: 21117\TCP, 21119\TCP, 21115\TCP, 21118\TCP, 21116\UDP, 21116\TCP (not opened in the router) Tailscale installed and functioning **Client 1:** MacBook Pro #1 (Local IP: 192.168.234.33) RustDesk client (Free version) installed Tailscale installed and functioning **Client 2:** MacBook Pro #2 (outside local network) RustDesk client (Free version) installed Tailscale installed and functioning Objective: To establish a connection from MacBook #2 (outside the local network) to the desktop of MacBook #1. ### Background: I'm unable to open any ports on my router, so I rely on Tailscale for access. The issue I'm facing is as follows: ### Problem: While the local RustDesk server configuration seems successful, I'm unable to connect to the devices where I've installed and configured the RustDesk application. Tailscale is installed and working on all devices (regularly used for SMB protocol access). In RustDesk, I've configured the server ID using the NAS device's IP address on the Tailscale network (in my case, 100.124.252.99). Additionally, I've enabled direct access via IP in the application settings. RustDesk shows a green icon and "ready" text at the bottom, indicating it's connected to the server. However, when attempting to establish a connection between the two MacBooks or via my iPhone, I receive the following error: "Connection Error: connection reset by peer (os error 54). If direct connection is not possible, you can try via relay server." Enabling connection via the relay server results in the following error: "Connection Error: connection error via relay server: connection error to relay server: Please try again later." Could anyone kindly suggest where the configuration mistake might lie and how to resolve it? Thank you very much. ### How to Reproduce Connect to a client via Tailscale using a local server ### Expected Behavior i'm receiving an error instead a connection to the client since in the app i see a green icon and a "ready" (see screenshot attached) ### Operating system(s) on local side and remote side osx ### RustDesk Version(s) on local side and remote side 1.2.3 -> 1.2.3 ### Screenshots <img width="350" alt="Screenshot 2024-04-23 alle 15 46 23" src="https://github.com/rustdesk/rustdesk/assets/70146247/46d3ca47-bed7-4b7b-be06-392464ba10a9"> <img width="900" alt="Screenshot 2024-04-23 alle 15 39 24" src="https://github.com/rustdesk/rustdesk/assets/70146247/2d8af870-7988-4efc-ac94-ec62302641e3"> <img width="1156" alt="image" src="https://github.com/rustdesk/rustdesk/assets/70146247/05c62743-68c3-4982-8bf4-4fd0021ea733"> <img width="500" alt="image" src="https://github.com/rustdesk/rustdesk/assets/70146247/4ab9b321-6f7e-49f6-980a-903181a25e18"> <img width="500" alt="Screenshot 2024-04-23 alle 15 46 23" src="https://github.com/rustdesk/rustdesk/assets/70146247/383d95f0-8a5a-44e2-b84c-8256cb439b35"> ### Additional Context _No response_