Win11 host freezes after around 30 minutes when connected to a client #3556

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opened 2026-02-21 01:27:24 -05:00 by deekerman · 0 comments

deekerman commented

2026-02-21 01:27:24 -05:00

Owner

Originally created by @ascaron37 on GitHub (Jul 23, 2025).

Bug Description

I connect from MacOS (ARM) to a freshly installed Win11 (x64) host with direct IP connection (so without a server) in my local ethernet. The host is a new Asus MiniPC. When I am connected to the host after around 30 minutes the Win11 host freezes completly. The MiniPC still seems to run and gets hot, but the display is frozen (locally connected via HDMI) and I can not do anything except shutting it down.
I tried running it "headless" only via RustDesk and with connected Display, Keyboard and Mouse, but still the same outcome.

At first I thought it is the RAM or the MiniPC itself, but when I run it without a RustDesk connection it does not freeze.

RustDesk version on both host and client is 1.4.0.

I took a look into RustDesk logs, but I can not see anything suspicious. Can someone point me where to look next?

How to Reproduce

In my case:

install Windows 11
install RustDesk v1.4.0 with the msi file
connect to Windows 11 host with direct IP connection
wait around 30 minutes

Expected Behavior

The host should not freeze.

Operating system(s) on local (controlling) side and remote (controlled) side

MacOS -> Win11

RustDesk Version(s) on local (controlling) side and remote (controlled) side

1.4.0 -> 1.4.0

Screenshots

Additional Context

No response

Originally created by @ascaron37 on GitHub (Jul 23, 2025). ### Bug Description I connect from MacOS (ARM) to a freshly installed Win11 (x64) host with direct IP connection (so without a server) in my local ethernet. The host is a new Asus MiniPC. When I am connected to the host after around 30 minutes the Win11 host freezes completly. The MiniPC still seems to run and gets hot, but the display is frozen (locally connected via HDMI) and I can not do anything except shutting it down. I tried running it "headless" only via RustDesk and with connected Display, Keyboard and Mouse, but still the same outcome. At first I thought it is the RAM or the MiniPC itself, but when I run it without a RustDesk connection it does not freeze. RustDesk version on both host and client is 1.4.0. I took a look into RustDesk logs, but I can not see anything suspicious. Can someone point me where to look next? ### How to Reproduce In my case: - install Windows 11 - install RustDesk v1.4.0 with the msi file - connect to Windows 11 host with direct IP connection - wait around 30 minutes ### Expected Behavior The host should not freeze. ### Operating system(s) on local (controlling) side and remote (controlled) side MacOS -> Win11 ### RustDesk Version(s) on local (controlling) side and remote (controlled) side 1.4.0 -> 1.4.0 ### Screenshots - ### Additional Context _No response_