I am having the same issue. When I click the Disconnect button, sometimes the disconnect window closes and sometimes it does not. However, either way, the connection to the remote computer still persists.

Windows 1,1.9 64-bit. Downloaded just a few minutes ago.

@UPEngineer commented on GitHub (May 21, 2022): I am having the same issue. When I click the Disconnect button, sometimes the disconnect window closes and sometimes it does not. However, either way, the connection to the remote computer still persists. Windows 1,1.9 64-bit. Downloaded just a few minutes ago.

deekerman commented

2026-02-20 16:32:05 -05:00

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@rustdesk commented on GitHub (May 22, 2022):

Disconnect

Really? I just repeatly tested, it worked fine. @wanghu572 do you still have the problem?

@rustdesk commented on GitHub (May 22, 2022): > Disconnect Really? I just repeatly tested, it worked fine. @wanghu572 do you still have the problem?

deekerman commented

2026-02-20 16:32:05 -05:00

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@UPEngineer commented on GitHub (May 22, 2022):

Yes. I have done some more testing and found that on two different remote computers, the box that pops up after connecting that has the Disconnect button will disappear after a few seconds. I have not figured out a way to get that box back. If I click the Disconnect button when it is visible, it does nothing. I thought originially that the box disappeared after clicking the disconnect button, but I think it just coincided with the disappearance of the box mentioned above.

The only way I can disconnect a remote session is to click the X on the upper right corner.

I will try to connect from another computer to see if the issue is on this computer or not.

EDIT: After doing some more testing, the permissions box with the disconnect button is still visible, but only on the remote machine. Clicking on the Disconnect button from the remote machine does disconnect the session. The only way I can find to disconnect a session from the host machine is to click on the X on the top right corner of the window.

@UPEngineer commented on GitHub (May 22, 2022): Yes. I have done some more testing and found that on two different remote computers, the box that pops up after connecting that has the Disconnect button will disappear after a few seconds. I have not figured out a way to get that box back. If I click the Disconnect button when it is visible, it does nothing. I thought originially that the box disappeared after clicking the disconnect button, but I think it just coincided with the disappearance of the box mentioned above. The only way I can disconnect a remote session is to click the X on the upper right corner. I will try to connect from another computer to see if the issue is on this computer or not. EDIT: After doing some more testing, the permissions box with the disconnect button is still visible, but only on the remote machine. Clicking on the Disconnect button from the remote machine does disconnect the session. The only way I can find to disconnect a session from the host machine is to click on the X on the top right corner of the window.

deekerman commented

2026-02-20 16:32:06 -05:00

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@rustdesk commented on GitHub (May 22, 2022):

Make sure your background RustDesk service is updated.

@rustdesk commented on GitHub (May 22, 2022): Make sure your background RustDesk service is updated.

deekerman commented

2026-02-20 16:32:06 -05:00

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@UPEngineer commented on GitHub (May 22, 2022):

Shows RustDesk service is running. Is that what you mean, or is there something else I need to look at? And that is on the host computer too, right?

@UPEngineer commented on GitHub (May 22, 2022): Shows RustDesk service is running. Is that what you mean, or is there something else I need to look at? And that is on the host computer too, right?

deekerman commented

2026-02-20 16:32:06 -05:00

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@rustdesk commented on GitHub (May 22, 2022):

You need to update RustDesk on the controlled side, including the RustDesk background service on the controlled side (reinstall RustDesk).

@rustdesk commented on GitHub (May 22, 2022): You need to update RustDesk on the controlled side, including the RustDesk background service on the controlled side (reinstall RustDesk).

deekerman commented

2026-02-20 16:32:06 -05:00

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@grummbeer commented on GitHub (Jan 24, 2023):

@UPEngineer can this be closed?

@grummbeer commented on GitHub (Jan 24, 2023): @UPEngineer can this be closed?

deekerman commented

2026-02-20 16:32:07 -05:00

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@UPEngineer commented on GitHub (Jan 24, 2023):