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Can't approve User #1752

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opened 2026-02-20 08:12:17 -05:00 by deekerman · 8 comments

deekerman commented

2026-02-20 08:12:17 -05:00

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Originally created by @spiritblue01 on GitHub (Nov 2, 2023).

Subject of the issue

I invited a user and the user registered. Afterwards I can't approve it there is coming an error message:

"null is not an object (evaluating 't.buffer')"

Deployment environment

vaultwarden version: (Web-Tresor) Version 2023.7.1
Install method: Docker
Clients used: Safari, Chrome
Reverse proxy and version: no

Originally created by @spiritblue01 on GitHub (Nov 2, 2023). ### Subject of the issue I invited a user and the user registered. Afterwards I can't approve it there is coming an error message: "null is not an object (evaluating 't.buffer')" ### Deployment environment * vaultwarden version: (Web-Tresor) Version 2023.7.1 * Install method: Docker * Clients used: Safari, Chrome * Reverse proxy and version: no

deekerman

2026-02-20 08:12:17 -05:00

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deekerman commented

2026-02-20 08:12:18 -05:00

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@BlackDex commented on GitHub (Nov 2, 2023):

Please try the testing tagged image and see if that does work.

@BlackDex commented on GitHub (Nov 2, 2023): Please try the `testing` tagged image and see if that does work.

deekerman commented

2026-02-20 08:12:18 -05:00

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@spiritblue01 commented on GitHub (Nov 6, 2023):

@BlackDex Thank for the answer, but where can I find this image?

@spiritblue01 commented on GitHub (Nov 6, 2023): @BlackDex Thank for the answer, but where can I find this image?

deekerman commented

2026-02-20 08:12:18 -05:00

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@BlackDex commented on GitHub (Nov 6, 2023):

You can use latest now, a new stable had been released a few hours ago.

@BlackDex commented on GitHub (Nov 6, 2023): You can use latest now, a new stable had been released a few hours ago.

deekerman commented

2026-02-20 08:12:18 -05:00

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@BlackDex commented on GitHub (Nov 12, 2023):

@spiritblue01 any update on this with the current new 1.30.x version?
Also, we would need some logs and screenshots, else we can't help or debug anything.

I tested these steps just a few minutes ago during development, and they seem to work just fine.
But, without logs of your situation, we can't determine anything.

@BlackDex commented on GitHub (Nov 12, 2023): @spiritblue01 any update on this with the current new 1.30.x version? Also, we would need some logs and screenshots, else we can't help or debug anything. I tested these steps just a few minutes ago during development, and they seem to work just fine. But, without logs of your situation, we can't determine anything.

deekerman commented

2026-02-20 08:12:18 -05:00

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@BlackDex commented on GitHub (Nov 13, 2023):

Closing this as stale. If needed please comment and re-open

@BlackDex commented on GitHub (Nov 13, 2023): Closing this as stale. If needed please comment and re-open

deekerman commented

2026-02-20 08:12:18 -05:00

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@backspace commented on GitHub (Jul 9, 2024):

This is happening for me too, I was on 1.27.0 but have updated to 1.31.0 to no avail.

When I want to confirm the person the fingerprint phrase is missing:

Members | Vaultwarden Web Vault 2024-07-09 16-42-53

(But they do have one, they tell me.)

This is what shows if I try to confirm anyway:

Members | Vaultwarden Web Vault 2024-07-08 11-45-26

Maybe of interest is that I had to delete their account because they forgot their password.

When I tried it with a different account that I had not deleted, the fingerprint phrase did show.

I’ve installed the testing Docker image, what do I need to collect to help debug? Should I delete the account again?

@backspace commented on GitHub (Jul 9, 2024): This is happening for me too, I was on 1.27.0 but have updated to 1.31.0 to no avail. When I want to confirm the person the fingerprint phrase is missing: <img width="520" alt="Members | Vaultwarden Web Vault 2024-07-09 16-42-53" src="https://github.com/dani-garcia/vaultwarden/assets/43280/66ccc03f-2a0a-429d-900d-ea449ad0f051"> (But they do have one, they tell me.) This is what shows if I try to confirm anyway: <img width="320" alt="Members | Vaultwarden Web Vault 2024-07-08 11-45-26" src="https://github.com/dani-garcia/vaultwarden/assets/43280/bfbdbd09-26fa-4d11-83a4-9fe12d2dafc4"> Maybe of interest is that I had to delete their account because they forgot their password. When I tried it with a different account that I had not deleted, the fingerprint phrase did show. I’ve installed the testing Docker image, what do I need to collect to help debug? Should I delete the account again?

deekerman commented

2026-02-20 08:12:18 -05:00

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@BlackDex commented on GitHub (Jul 9, 2024):

How did you delete the account?

@BlackDex commented on GitHub (Jul 9, 2024): How did you delete the account?

deekerman commented

2026-02-20 08:12:18 -05:00

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@backspace commented on GitHub (Jul 9, 2024):

I added a temporary admin token and did it with the delete button in the web UI.On Jul 9, 2024, at 17:01, Mathijs van Veluw @.***> wrote:
How did you delete the account?

—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you commented.Message ID: @.***>

@backspace commented on GitHub (Jul 9, 2024): I added a temporary admin token and did it with the delete button in the web UI.On Jul 9, 2024, at 17:01, Mathijs van Veluw ***@***.***> wrote: How did you delete the account? —Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you commented.Message ID: ***@***.***>