Invalid email / username or password. when it is correct after install #2219

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opened 2026-02-20 19:00:41 -05:00 by deekerman · 5 comments

deekerman commented

2026-02-20 19:00:41 -05:00

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Originally created by @Thraxll on GitHub (Nov 2, 2020).

After setup, wikijs inits and I try to put in the email address and password I used during setup. It says invalid. I've gone into postgres and reset the bcrypt'ed password over and over (using https://bcrypt-generator.com/). I've even created a new user directly in the database. Both say invalid username/password no matter what i do.

don't know what else to try.

i cant use the reset function built in because i've never gotten in to setup the smtp.

Host Info (please complete the following information):
OS: Windows 2016
Wiki.js version: 2.5.159
Database engine: postgres 13

Originally created by @Thraxll on GitHub (Nov 2, 2020). After setup, wikijs inits and I try to put in the email address and password I used during setup. It says invalid. I've gone into postgres and reset the bcrypt'ed password over and over (using https://bcrypt-generator.com/). I've even created a new user directly in the database. Both say invalid username/password no matter what i do. don't know what else to try. i cant use the reset function built in because i've never gotten in to setup the smtp. **Host Info (please complete the following information):** OS: Windows 2016 Wiki.js version: 2.5.159 Database engine: postgres 13

deekerman closed this issue

2026-02-20 19:00:42 -05:00

deekerman commented

2026-02-20 19:00:44 -05:00

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@NGPixel commented on GitHub (Nov 3, 2020):

Is the email address in lowercase?

@NGPixel commented on GitHub (Nov 3, 2020): Is the email address in lowercase?

deekerman commented

2026-02-20 19:00:44 -05:00

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@Thraxll commented on GitHub (Nov 4, 2020):

Is the email address in lowercase?

It wasn't no. I reinstalled wikijs and used lowercase.

@Thraxll commented on GitHub (Nov 4, 2020): > Is the email address in lowercase? It wasn't no. I reinstalled wikijs and used lowercase.

deekerman commented

2026-02-20 19:00:44 -05:00

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@NGPixel commented on GitHub (Nov 4, 2020):

Does it work now?

@NGPixel commented on GitHub (Nov 4, 2020): Does it work now?

deekerman commented

2026-02-20 19:00:44 -05:00

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@Thraxll commented on GitHub (Nov 4, 2020):

Does it work now?

Yes, if it was because the address had an uppercase letter in it then that's dumb. They should convert it to lower if it's a problem.

@Thraxll commented on GitHub (Nov 4, 2020): > Does it work now? Yes, if it was because the address had an uppercase letter in it then that's dumb. They should convert it to lower if it's a problem.

deekerman commented

2026-02-20 19:00:44 -05:00

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@NGPixel commented on GitHub (Nov 4, 2020):

Yes this is a known bug and will be fixed soon.

@NGPixel commented on GitHub (Nov 4, 2020): Yes this is a known bug and will be fixed soon.