zattoo.com/tv.salt.ch - youtube_dl.utils.RegexNotFoundError: Unable to extract app token #23266

New issue

Open

opened 2026-02-21 12:42:36 -05:00 by deekerman · 0 comments

deekerman commented

2026-02-21 12:42:36 -05:00

Owner

Originally created by @alv991 on GitHub (Mar 24, 2021).

Checklist

I'm reporting a broken site support issue
I've verified that I'm running youtube-dl version 2021.03.25
I've checked that all provided URLs are alive and playable in a browser
I've checked that all URLs and arguments with special characters are properly quoted or escaped
I've searched the bugtracker for similar bug reports including closed ones
I've read bugs section in FAQ

Verbose log

First attempt on zattoo.com:

[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: ['--username', 'PRIVATE', '--password', 'PRIVATE', '-v', '--verbose', 'https://zattoo.com/watch/w9suisse/212778329']
[debug] Encodings: locale UTF-8, fs utf-8, out utf-8, pref UTF-8
[debug] youtube-dl version 2021.03.25
[debug] Python version 3.9.2 (CPython) - macOS-11.2.3-x86_64-i386-64bit
[debug] exe versions: ffmpeg 4.3.2, ffprobe 4.3.2, rtmpdump 2.4
[debug] Proxy map: {}
[Zattoo] Downloading app token
ERROR: Unable to extract app token; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; see  https://yt-dl.org/update  on how to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
Traceback (most recent call last):
  File "/usr/local/Cellar/youtube-dl/2021.3.25/libexec/lib/python3.9/site-packages/youtube_dl/YoutubeDL.py", line 806, in wrapper
    return func(self, *args, **kwargs)
  File "/usr/local/Cellar/youtube-dl/2021.3.25/libexec/lib/python3.9/site-packages/youtube_dl/YoutubeDL.py", line 827, in __extract_info
    ie_result = ie.extract(url)
  File "/usr/local/Cellar/youtube-dl/2021.3.25/libexec/lib/python3.9/site-packages/youtube_dl/extractor/common.py", line 533, in extract
    self.initialize()
  File "/usr/local/Cellar/youtube-dl/2021.3.25/libexec/lib/python3.9/site-packages/youtube_dl/extractor/common.py", line 437, in initialize
    self._real_initialize()
  File "/usr/local/Cellar/youtube-dl/2021.3.25/libexec/lib/python3.9/site-packages/youtube_dl/extractor/zattoo.py", line 57, in _real_initialize
    app_token = self._html_search_regex(
  File "/usr/local/Cellar/youtube-dl/2021.3.25/libexec/lib/python3.9/site-packages/youtube_dl/extractor/common.py", line 1021, in _html_search_regex
    res = self._search_regex(pattern, string, name, default, fatal, flags, group)
  File "/usr/local/Cellar/youtube-dl/2021.3.25/libexec/lib/python3.9/site-packages/youtube_dl/extractor/common.py", line 1012, in _search_regex
    raise RegexNotFoundError('Unable to extract %s' % _name)
youtube_dl.utils.RegexNotFoundError: Unable to extract app token; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; see  https://yt-dl.org/update  on how to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.

Second attempt on tv.salt.ch (rebranded zattoo), with the corresponding account:

[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: ['--verbose', '--username', 'PRIVATE', '--password', 'PRIVATE', '-v', 'https://tv.salt.ch/watch/w9suisse/212741443']
[debug] Encodings: locale UTF-8, fs utf-8, out utf-8, pref UTF-8
[debug] youtube-dl version 2021.03.25
[debug] Python version 3.9.2 (CPython) - macOS-11.2.3-x86_64-i386-64bit
[debug] exe versions: ffmpeg 4.3.2, ffprobe 4.3.2, rtmpdump 2.4
[debug] Proxy map: {}
[SaltTV] Downloading app token
ERROR: Unable to extract app token; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; see  https://yt-dl.org/update  on how to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
Traceback (most recent call last):
  File "/usr/local/Cellar/youtube-dl/2021.3.25/libexec/lib/python3.9/site-packages/youtube_dl/YoutubeDL.py", line 806, in wrapper
    return func(self, *args, **kwargs)
  File "/usr/local/Cellar/youtube-dl/2021.3.25/libexec/lib/python3.9/site-packages/youtube_dl/YoutubeDL.py", line 827, in __extract_info
    ie_result = ie.extract(url)
  File "/usr/local/Cellar/youtube-dl/2021.3.25/libexec/lib/python3.9/site-packages/youtube_dl/extractor/common.py", line 533, in extract
    self.initialize()
  File "/usr/local/Cellar/youtube-dl/2021.3.25/libexec/lib/python3.9/site-packages/youtube_dl/extractor/common.py", line 437, in initialize
    self._real_initialize()
  File "/usr/local/Cellar/youtube-dl/2021.3.25/libexec/lib/python3.9/site-packages/youtube_dl/extractor/zattoo.py", line 57, in _real_initialize
    app_token = self._html_search_regex(
  File "/usr/local/Cellar/youtube-dl/2021.3.25/libexec/lib/python3.9/site-packages/youtube_dl/extractor/common.py", line 1021, in _html_search_regex
    res = self._search_regex(pattern, string, name, default, fatal, flags, group)
  File "/usr/local/Cellar/youtube-dl/2021.3.25/libexec/lib/python3.9/site-packages/youtube_dl/extractor/common.py", line 1012, in _search_regex
    raise RegexNotFoundError('Unable to extract %s' % _name)
youtube_dl.utils.RegexNotFoundError: Unable to extract app token; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; see  https://yt-dl.org/update  on how to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.

Description

Retrieving Zattoo feeds doesn't seem to work since at least 3-4 months because of this "Unable to extract app token" error. Issue https://github.com/ytdl-org/youtube-dl/issues/22258 from @Europe57 seems to be stuck, and even if there was a commit from @goggle about 1 month ago (github.com/goggle/youtube-dl-1@49b4b838cb), it still doesn't work (not sure if it is already in the actual release).

It would be really great if youtube-dl would work (again) with Zattoo-based feeds. Please feel free to send test/debug requests. Last try was on OS X but results were similar under Linux and the latest youtube-dl version. Thanks!

Originally created by @alv991 on GitHub (Mar 24, 2021). ## Checklist - [x] I'm reporting a broken site support issue - [x] I've verified that I'm running youtube-dl version **2021.03.25** - [x] I've checked that all provided URLs are alive and playable in a browser - [x] I've checked that all URLs and arguments with special characters are properly quoted or escaped - [x] I've searched the bugtracker for similar bug reports including closed ones - [x] I've read bugs section in FAQ ## Verbose log First attempt on zattoo.com: ``` [debug] System config: [] [debug] User config: [] [debug] Custom config: [] [debug] Command-line args: ['--username', 'PRIVATE', '--password', 'PRIVATE', '-v', '--verbose', 'https://zattoo.com/watch/w9suisse/212778329'] [debug] Encodings: locale UTF-8, fs utf-8, out utf-8, pref UTF-8 [debug] youtube-dl version 2021.03.25 [debug] Python version 3.9.2 (CPython) - macOS-11.2.3-x86_64-i386-64bit [debug] exe versions: ffmpeg 4.3.2, ffprobe 4.3.2, rtmpdump 2.4 [debug] Proxy map: {} [Zattoo] Downloading app token ERROR: Unable to extract app token; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; see https://yt-dl.org/update on how to update. Be sure to call youtube-dl with the --verbose flag and include its complete output. Traceback (most recent call last): File "/usr/local/Cellar/youtube-dl/2021.3.25/libexec/lib/python3.9/site-packages/youtube_dl/YoutubeDL.py", line 806, in wrapper return func(self, *args, **kwargs) File "/usr/local/Cellar/youtube-dl/2021.3.25/libexec/lib/python3.9/site-packages/youtube_dl/YoutubeDL.py", line 827, in __extract_info ie_result = ie.extract(url) File "/usr/local/Cellar/youtube-dl/2021.3.25/libexec/lib/python3.9/site-packages/youtube_dl/extractor/common.py", line 533, in extract self.initialize() File "/usr/local/Cellar/youtube-dl/2021.3.25/libexec/lib/python3.9/site-packages/youtube_dl/extractor/common.py", line 437, in initialize self._real_initialize() File "/usr/local/Cellar/youtube-dl/2021.3.25/libexec/lib/python3.9/site-packages/youtube_dl/extractor/zattoo.py", line 57, in _real_initialize app_token = self._html_search_regex( File "/usr/local/Cellar/youtube-dl/2021.3.25/libexec/lib/python3.9/site-packages/youtube_dl/extractor/common.py", line 1021, in _html_search_regex res = self._search_regex(pattern, string, name, default, fatal, flags, group) File "/usr/local/Cellar/youtube-dl/2021.3.25/libexec/lib/python3.9/site-packages/youtube_dl/extractor/common.py", line 1012, in _search_regex raise RegexNotFoundError('Unable to extract %s' % _name) youtube_dl.utils.RegexNotFoundError: Unable to extract app token; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; see https://yt-dl.org/update on how to update. Be sure to call youtube-dl with the --verbose flag and include its complete output. ``` Second attempt on tv.salt.ch (rebranded zattoo), with the corresponding account: ``` [debug] System config: [] [debug] User config: [] [debug] Custom config: [] [debug] Command-line args: ['--verbose', '--username', 'PRIVATE', '--password', 'PRIVATE', '-v', 'https://tv.salt.ch/watch/w9suisse/212741443'] [debug] Encodings: locale UTF-8, fs utf-8, out utf-8, pref UTF-8 [debug] youtube-dl version 2021.03.25 [debug] Python version 3.9.2 (CPython) - macOS-11.2.3-x86_64-i386-64bit [debug] exe versions: ffmpeg 4.3.2, ffprobe 4.3.2, rtmpdump 2.4 [debug] Proxy map: {} [SaltTV] Downloading app token ERROR: Unable to extract app token; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; see https://yt-dl.org/update on how to update. Be sure to call youtube-dl with the --verbose flag and include its complete output. Traceback (most recent call last): File "/usr/local/Cellar/youtube-dl/2021.3.25/libexec/lib/python3.9/site-packages/youtube_dl/YoutubeDL.py", line 806, in wrapper return func(self, *args, **kwargs) File "/usr/local/Cellar/youtube-dl/2021.3.25/libexec/lib/python3.9/site-packages/youtube_dl/YoutubeDL.py", line 827, in __extract_info ie_result = ie.extract(url) File "/usr/local/Cellar/youtube-dl/2021.3.25/libexec/lib/python3.9/site-packages/youtube_dl/extractor/common.py", line 533, in extract self.initialize() File "/usr/local/Cellar/youtube-dl/2021.3.25/libexec/lib/python3.9/site-packages/youtube_dl/extractor/common.py", line 437, in initialize self._real_initialize() File "/usr/local/Cellar/youtube-dl/2021.3.25/libexec/lib/python3.9/site-packages/youtube_dl/extractor/zattoo.py", line 57, in _real_initialize app_token = self._html_search_regex( File "/usr/local/Cellar/youtube-dl/2021.3.25/libexec/lib/python3.9/site-packages/youtube_dl/extractor/common.py", line 1021, in _html_search_regex res = self._search_regex(pattern, string, name, default, fatal, flags, group) File "/usr/local/Cellar/youtube-dl/2021.3.25/libexec/lib/python3.9/site-packages/youtube_dl/extractor/common.py", line 1012, in _search_regex raise RegexNotFoundError('Unable to extract %s' % _name) youtube_dl.utils.RegexNotFoundError: Unable to extract app token; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; see https://yt-dl.org/update on how to update. Be sure to call youtube-dl with the --verbose flag and include its complete output. ``` ## Description Retrieving Zattoo feeds doesn't seem to work since at least 3-4 months because of this "Unable to extract app token" error. Issue https://github.com/ytdl-org/youtube-dl/issues/22258 from @Europe57 seems to be stuck, and even if there was a commit from @goggle about 1 month ago (https://github.com/goggle/youtube-dl-1/commit/49b4b838cb3b129d3adef071d3964e0c29d2eca4), it still doesn't work (not sure if it is already in the actual release). It would be really great if youtube-dl would work (again) with Zattoo-based feeds. Please feel free to send test/debug requests. Last try was on OS X but results were similar under Linux and the latest youtube-dl version. Thanks!

deekerman added the

outdated-version

label

2026-02-21 12:42:36 -05:00

No milestone

No project

No assignees

1 participant

Notifications

Due date

The due date is invalid or out of range. Please use the format "yyyy-mm-dd".

No due date set.

Dependencies

No dependencies set.

Reference

starred/youtube-dl-ytdl-org#23266

No description provided.

Rows
Columns