Ketnet - Brokes site support - No video formats found #24960

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opened 2026-02-21 13:35:44 -05:00 by deekerman · 2 comments
Owner

Originally created by @Kristof-V on GitHub (Jan 31, 2022).

Checklist

  • I'm reporting a broken site support
  • I've verified that I'm running youtube-dl version 2021.12.17
  • I've checked that all provided URLs are alive and playable in a browser
  • I've checked that all URLs and arguments with special characters are properly quoted or escaped
  • I've searched the bugtracker for similar issues including closed ones

Verbose log

[01/31/22 19:13:10] 
[01/31/22 19:15:45] [debug] System config: []
[01/31/22 19:15:45] [debug] User config: []
[01/31/22 19:15:45] [debug] Custom config: []
[01/31/22 19:15:45] [debug] Command-line args: ['--newline', '-i', '-o', 'E:\\%(title)s.%(ext)s', '-f', 'mp4', '-v', '--ignore-config', '--hls-prefer-native', '--no-mtime', 'https://www.ketnet.be/kijken/s/sisters/2/sisters-s2a1']
[01/31/22 19:15:45] [debug] Encodings: locale cp1252, fs mbcs, out cp1252, pref cp1252
[01/31/22 19:15:45] [debug] youtube-dl version 2021.12.17
[01/31/22 19:15:45] [debug] Python version 3.4.4 (CPython) - Windows-10-10.0.19041
[01/31/22 19:15:45] [debug] exe versions: ffmpeg 3.3.2, ffprobe 3.3.2
[01/31/22 19:15:45] [debug] Proxy map: {}
[01/31/22 19:15:45] WARNING: Unable to download asset JSON: <urlopen error [Errno 11001] getaddrinfo failed>
[01/31/22 19:15:45] WARNING: [Canvas] Unknown MIME type application/mp4 in DASH manifest
[01/31/22 19:15:45] ERROR: No video formats found; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
[01/31/22 19:15:45] Traceback (most recent call last):
[01/31/22 19:15:45]   File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\ytdl-org\tmpupik7c6w\build\youtube_dl\YoutubeDL.py", line 815, in wrapper
[01/31/22 19:15:45]   File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\ytdl-org\tmpupik7c6w\build\youtube_dl\YoutubeDL.py", line 836, in __extract_info
[01/31/22 19:15:45]   File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\ytdl-org\tmpupik7c6w\build\youtube_dl\extractor\common.py", line 534, in extract
[01/31/22 19:15:45]   File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\ytdl-org\tmpupik7c6w\build\youtube_dl\extractor\canvas.py", line 109, in _real_extract
[01/31/22 19:15:45]   File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\ytdl-org\tmpupik7c6w\build\youtube_dl\extractor\common.py", line 1374, in _sort_formats
[01/31/22 19:15:45] youtube_dl.utils.ExtractorError: No video formats found; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
[01/31/22 19:15:45] 
[01/31/22 22:45:30] [debug] System config: []
[01/31/22 22:45:30] [debug] User config: []
[01/31/22 22:45:30] [debug] Custom config: []
[01/31/22 22:45:30] [debug] Command-line args: ['--newline', '-i', '-o', 'E:\\%(title)s.%(ext)s', '-f', 'mp4', '-v', '--ignore-config', '--hls-prefer-native', '--no-mtime', 'https://www.ketnet.be/kijken/d/de-smurfen/4/de-smurfen-d20161006-s4a2-leerlingsmurf-in-de-ban-van-gargamel']
[01/31/22 22:45:30] [debug] Encodings: locale cp1252, fs mbcs, out cp1252, pref cp1252
[01/31/22 22:45:30] [debug] youtube-dl version 2021.12.17
[01/31/22 22:45:30] [debug] Python version 3.4.4 (CPython) - Windows-10-10.0.19041
[01/31/22 22:45:30] [debug] exe versions: ffmpeg 3.3.2, ffprobe 3.3.2
[01/31/22 22:45:30] [debug] Proxy map: {}
[01/31/22 22:45:30] WARNING: Unable to download asset JSON: <urlopen error [Errno 11001] getaddrinfo failed>
[01/31/22 22:45:30] WARNING: [Canvas] Unknown MIME type application/mp4 in DASH manifest
[01/31/22 22:45:30] ERROR: No video formats found; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
[01/31/22 22:45:30] Traceback (most recent call last):
[01/31/22 22:45:30]   File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\ytdl-org\tmpupik7c6w\build\youtube_dl\YoutubeDL.py", line 815, in wrapper
[01/31/22 22:45:30]   File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\ytdl-org\tmpupik7c6w\build\youtube_dl\YoutubeDL.py", line 836, in __extract_info
[01/31/22 22:45:30]   File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\ytdl-org\tmpupik7c6w\build\youtube_dl\extractor\common.py", line 534, in extract
[01/31/22 22:45:30]   File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\ytdl-org\tmpupik7c6w\build\youtube_dl\extractor\canvas.py", line 109, in _real_extract
[01/31/22 22:45:30]   File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\ytdl-org\tmpupik7c6w\build\youtube_dl\extractor\common.py", line 1374, in _sort_formats
[01/31/22 22:45:30] youtube_dl.utils.ExtractorError: No video formats found; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
[01/31/22 22:45:30] 

Description

Afther 'processing' , the lines youtube-dl in goes to 'error' 0%
I tried to "return to an old windows recovery point" - didn't changed anything.
Downloading from youtube still works, so i don't think it is a problem with youtube-dl. (it was smarter to first test, that one, I know).
Video's that worked in the past (1 month ago) can't be downloaded now.
The side 'Ketnet' changes it videos reguraly (weekly), so i used a link that is there fore multiple weeks to demostrate.
The side 'VRT' (family-group of Ketnet and Canvas (also mentionned in error-repord) had in the past a change that not all the video's where working anymore, so i think it is a setting of the site that is tranfered from one site (VRT) and now also used on the Ketnet site as well.
(VRT you have to create a log in, for Ketnet you don't, so i used the Ketnet site in this example problem.)
The example is a 'sort -10min video' example (Sisters) or 20min (smurfs)
https://www.ketnet.be/kijken/s/sisters/2/sisters-s2a1
https://www.ketnet.be/kijken/d/de-smurfen/4/de-smurfen-d20161006-s4a2-leerlingsmurf-in-de-ban-van-gargamel
A smaller one (5min) is on "https://www.ketnet.be/kijken/g/grizzy-de-lemmings" but the end changes reguraly: 'https://www.ketnet.be/kijken/g/grizzy-de-lemmings/1/grizzy---the-lemmings-s1a40-construction-bear' so probably it won't work when you read this.

Originally created by @Kristof-V on GitHub (Jan 31, 2022). <!-- ###################################################################### WARNING! IGNORING THE FOLLOWING TEMPLATE WILL RESULT IN ISSUE CLOSED AS INCOMPLETE ###################################################################### --> ## Checklist <!-- Carefully read and work through this check list in order to prevent the most common mistakes and misuse of youtube-dl: - First of, make sure you are using the latest version of youtube-dl. Run `youtube-dl --version` and ensure your version is 2021.12.17. If it's not, see https://yt-dl.org/update on how to update. Issues with outdated version will be REJECTED. - Make sure that all provided video/audio/playlist URLs (if any) are alive and playable in a browser. - Make sure that all URLs and arguments with special characters are properly quoted or escaped as explained in http://yt-dl.org/escape. - Search the bugtracker for similar issues: http://yt-dl.org/search-issues. DO NOT post duplicates. - Finally, put x into all relevant boxes (like this [x]) --> - [x] I'm reporting a broken site support - [x] I've verified that I'm running youtube-dl version **2021.12.17** - [x] I've checked that all provided URLs are alive and playable in a browser - [x] I've checked that all URLs and arguments with special characters are properly quoted or escaped - [x] I've searched the bugtracker for similar issues including closed ones ## Verbose log <!-- Provide the complete verbose output of youtube-dl that clearly demonstrates the problem. Add the `-v` flag to your command line you run youtube-dl with (`youtube-dl -v <your command line>`), copy the WHOLE output and insert it below. It should look similar to this: [debug] System config: [] [debug] User config: [] [debug] Command-line args: [u'-v', u'http://www.youtube.com/watch?v=BaW_jenozKcj'] [debug] Encodings: locale cp1251, fs mbcs, out cp866, pref cp1251 [debug] youtube-dl version 2021.12.17 [debug] Python version 2.7.11 - Windows-2003Server-5.2.3790-SP2 [debug] exe versions: ffmpeg N-75573-g1d0487f, ffprobe N-75573-g1d0487f, rtmpdump 2.4 [debug] Proxy map: {} <more lines> --> ``` [01/31/22 19:13:10] [01/31/22 19:15:45] [debug] System config: [] [01/31/22 19:15:45] [debug] User config: [] [01/31/22 19:15:45] [debug] Custom config: [] [01/31/22 19:15:45] [debug] Command-line args: ['--newline', '-i', '-o', 'E:\\%(title)s.%(ext)s', '-f', 'mp4', '-v', '--ignore-config', '--hls-prefer-native', '--no-mtime', 'https://www.ketnet.be/kijken/s/sisters/2/sisters-s2a1'] [01/31/22 19:15:45] [debug] Encodings: locale cp1252, fs mbcs, out cp1252, pref cp1252 [01/31/22 19:15:45] [debug] youtube-dl version 2021.12.17 [01/31/22 19:15:45] [debug] Python version 3.4.4 (CPython) - Windows-10-10.0.19041 [01/31/22 19:15:45] [debug] exe versions: ffmpeg 3.3.2, ffprobe 3.3.2 [01/31/22 19:15:45] [debug] Proxy map: {} [01/31/22 19:15:45] WARNING: Unable to download asset JSON: <urlopen error [Errno 11001] getaddrinfo failed> [01/31/22 19:15:45] WARNING: [Canvas] Unknown MIME type application/mp4 in DASH manifest [01/31/22 19:15:45] ERROR: No video formats found; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type youtube-dl -U to update. Be sure to call youtube-dl with the --verbose flag and include its complete output. [01/31/22 19:15:45] Traceback (most recent call last): [01/31/22 19:15:45] File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\ytdl-org\tmpupik7c6w\build\youtube_dl\YoutubeDL.py", line 815, in wrapper [01/31/22 19:15:45] File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\ytdl-org\tmpupik7c6w\build\youtube_dl\YoutubeDL.py", line 836, in __extract_info [01/31/22 19:15:45] File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\ytdl-org\tmpupik7c6w\build\youtube_dl\extractor\common.py", line 534, in extract [01/31/22 19:15:45] File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\ytdl-org\tmpupik7c6w\build\youtube_dl\extractor\canvas.py", line 109, in _real_extract [01/31/22 19:15:45] File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\ytdl-org\tmpupik7c6w\build\youtube_dl\extractor\common.py", line 1374, in _sort_formats [01/31/22 19:15:45] youtube_dl.utils.ExtractorError: No video formats found; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type youtube-dl -U to update. Be sure to call youtube-dl with the --verbose flag and include its complete output. [01/31/22 19:15:45] [01/31/22 22:45:30] [debug] System config: [] [01/31/22 22:45:30] [debug] User config: [] [01/31/22 22:45:30] [debug] Custom config: [] [01/31/22 22:45:30] [debug] Command-line args: ['--newline', '-i', '-o', 'E:\\%(title)s.%(ext)s', '-f', 'mp4', '-v', '--ignore-config', '--hls-prefer-native', '--no-mtime', 'https://www.ketnet.be/kijken/d/de-smurfen/4/de-smurfen-d20161006-s4a2-leerlingsmurf-in-de-ban-van-gargamel'] [01/31/22 22:45:30] [debug] Encodings: locale cp1252, fs mbcs, out cp1252, pref cp1252 [01/31/22 22:45:30] [debug] youtube-dl version 2021.12.17 [01/31/22 22:45:30] [debug] Python version 3.4.4 (CPython) - Windows-10-10.0.19041 [01/31/22 22:45:30] [debug] exe versions: ffmpeg 3.3.2, ffprobe 3.3.2 [01/31/22 22:45:30] [debug] Proxy map: {} [01/31/22 22:45:30] WARNING: Unable to download asset JSON: <urlopen error [Errno 11001] getaddrinfo failed> [01/31/22 22:45:30] WARNING: [Canvas] Unknown MIME type application/mp4 in DASH manifest [01/31/22 22:45:30] ERROR: No video formats found; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type youtube-dl -U to update. Be sure to call youtube-dl with the --verbose flag and include its complete output. [01/31/22 22:45:30] Traceback (most recent call last): [01/31/22 22:45:30] File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\ytdl-org\tmpupik7c6w\build\youtube_dl\YoutubeDL.py", line 815, in wrapper [01/31/22 22:45:30] File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\ytdl-org\tmpupik7c6w\build\youtube_dl\YoutubeDL.py", line 836, in __extract_info [01/31/22 22:45:30] File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\ytdl-org\tmpupik7c6w\build\youtube_dl\extractor\common.py", line 534, in extract [01/31/22 22:45:30] File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\ytdl-org\tmpupik7c6w\build\youtube_dl\extractor\canvas.py", line 109, in _real_extract [01/31/22 22:45:30] File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\ytdl-org\tmpupik7c6w\build\youtube_dl\extractor\common.py", line 1374, in _sort_formats [01/31/22 22:45:30] youtube_dl.utils.ExtractorError: No video formats found; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type youtube-dl -U to update. Be sure to call youtube-dl with the --verbose flag and include its complete output. [01/31/22 22:45:30] ``` ## Description <!-- Provide an explanation of your issue in an arbitrary form. Provide any additional information, suggested solution and as much context and examples as possible. If work on your issue requires account credentials please provide them or explain how one can obtain them. --> Afther 'processing' , the lines youtube-dl in goes to 'error' 0% I tried to "return to an old windows recovery point" - didn't changed anything. Downloading from youtube still works, so i don't think it is a problem with youtube-dl. (it was smarter to first test, that one, I know). Video's that worked in the past (1 month ago) can't be downloaded now. The side 'Ketnet' changes it videos reguraly (weekly), so i used a link that is there fore multiple weeks to demostrate. The side 'VRT' (family-group of Ketnet and Canvas (also mentionned in error-repord) had in the past a change that not all the video's where working anymore, so i think it is a setting of the site that is tranfered from one site (VRT) and now also used on the Ketnet site as well. (VRT you have to create a log in, for Ketnet you don't, so i used the Ketnet site in this example problem.) The example is a 'sort -10min video' example (Sisters) or 20min (smurfs) https://www.ketnet.be/kijken/s/sisters/2/sisters-s2a1 https://www.ketnet.be/kijken/d/de-smurfen/4/de-smurfen-d20161006-s4a2-leerlingsmurf-in-de-ban-van-gargamel A smaller one (5min) is on "https://www.ketnet.be/kijken/g/grizzy-de-lemmings" but the end changes reguraly: 'https://www.ketnet.be/kijken/g/grizzy-de-lemmings/1/grizzy---the-lemmings-s1a40-construction-bear' so probably it won't work when you read this.
Author
Owner

@Kristof-V commented on GitHub (Feb 1, 2022):

For your information: concerning the geo-restricted label, I'me in the same country (Belgium (.be)).

@Kristof-V commented on GitHub (Feb 1, 2022): For your information: concerning the geo-restricted label, I'me in the same country (Belgium (.be)).
Author
Owner

@Kristof-V commented on GitHub (Feb 1, 2022):

Sorry, I didn't know that.
It is a little bit logical when I think about it now.
Then I think it ends here for me. I searched, but i didn't find one that was in the same geo region (.be) and worked.
The closest ones () was from our neighboring country (The Netherlands):
https://rackstack.online/kijken/s/sisters/2/sisters-s2a1?__cpo=aHR0cHM6Ly93d3cua2V0bmV0LmJl
https://178.63.3.173/kijken/s/sisters/2/sisters-s2a1?__cpo=aHR0cHM6Ly93d3cua2V0bmV0LmJl
But it won't work, the page opens, but the video doesn't play (behind the place of the jumping nut).
(
) Comparing to a US proxy, who opens the site only for 5%.
Is there an other solution possible what i can do?
(an easy one (can't create my om proxy server - it is a little high tech for me))

@Kristof-V commented on GitHub (Feb 1, 2022): Sorry, I didn't know that. It is a little bit logical when I think about it now. Then I think it ends here for me. I searched, but i didn't find one that was in the same geo region (.be) and worked. The closest ones (*) was from our neighboring country (The Netherlands): https://rackstack.online/kijken/s/sisters/2/sisters-s2a1?__cpo=aHR0cHM6Ly93d3cua2V0bmV0LmJl https://178.63.3.173/kijken/s/sisters/2/sisters-s2a1?__cpo=aHR0cHM6Ly93d3cua2V0bmV0LmJl But it won't work, the page opens, but the video doesn't play (behind the place of the jumping nut). (*) Comparing to a US proxy, who opens the site only for 5%. Is there an other solution possible what i can do? (an easy one (can't create my om proxy server - it is a little high tech for me))
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starred/youtube-dl-ytdl-org#24960
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