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urlopen error _ssl.c:584: The handshake operation timed out #11519

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opened 2026-02-21 04:42:02 -05:00 by deekerman · 1 comment

deekerman commented

2026-02-21 04:42:02 -05:00

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Originally created by @Belthazor4011 on GitHub (Aug 17, 2017).

Please follow the guide below

You will be asked some questions and requested to provide some information, please read them carefully and answer honestly
Put an x into all the boxes [ ] relevant to your issue (like this: [x])
Use the Preview tab to see what your issue will actually look like

Make sure you are using the latest version: run `youtube-dl --version` and ensure your version is 2017.08.13. If it's not, read this FAQ entry and update. Issues with outdated version will be rejected.

I've verified and I assure that I'm running youtube-dl 2017.08.13

Before submitting an issue make sure you have:

At least skimmed through the README, most notably the FAQ and BUGS sections
Searched the bugtracker for similar issues including closed ones

What is the purpose of your issue?

Bug report (encountered problems with youtube-dl)
Site support request (request for adding support for a new site)
Feature request (request for a new functionality)
Question
Other

The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue

If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

Add the -v flag to your command line you run youtube-dl with (youtube-dl -v <your command line>), copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):

D:\>youtube-dl --extract-audio --audio-format mp3 --audio-quality 0 -o "%(title)s.%(ext)s" -i "https://www.youtube.com/channel/UC5nc_ZtjKW1htCVZVRxlQAQ" -v
[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: ['--extract-audio', '--audio-format', 'mp3', '--audio-quality', '0', '-o', '%(title)s.%(ext)s', '-i', 'https://www.youtube.com/channel/UC5nc_ZtjKW1htCVZVRxlQAQ', '-v']
[debug] Encodings: locale cp1252, fs mbcs, out cp850, pref cp1252
[debug] youtube-dl version 2017.08.13
[debug] Python version 3.4.4 - Windows-10-10.0.15063
[debug] exe versions: ffmpeg N-86977-g5859b5b, ffprobe N-86977-g5859b5b
[debug] Proxy map: {}
[youtube:channel] UC5nc_ZtjKW1htCVZVRxlQAQ: Downloading channel page
[youtube:playlist] UU5nc_ZtjKW1htCVZVRxlQAQ: Downloading webpage
[download] Downloading playlist: Uploads from MrSuicideSheep
[youtube:playlist] UU5nc_ZtjKW1htCVZVRxlQAQ: Downloading page #1
[youtube:playlist] UU5nc_ZtjKW1htCVZVRxlQAQ: Downloading page #2
ERROR: Unable to download JSON metadata: <urlopen error _ssl.c:584: The handshake operation timed out> (caused by URLError(timeout('_ssl.c:584: The handshake operation timed out',),))
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpc3a66tbr\build\youtube_dl\extractor\common.py", line 502, in _request_webpage
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpc3a66tbr\build\youtube_dl\YoutubeDL.py", line 2166, in urlopen
  File "C:\Python\Python34\lib\urllib\request.py", line 464, in open
  File "C:\Python\Python34\lib\urllib\request.py", line 482, in _open
  File "C:\Python\Python34\lib\urllib\request.py", line 442, in _call_chain
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpc3a66tbr\build\youtube_dl\utils.py", line 1086, in https_open
  File "C:\Python\Python34\lib\urllib\request.py", line 1185, in do_open
...
<end of log>

Description of your issue, suggested solution and other information

Same error keeps coming up, Ive tried on different days and on different times off the day. Sometimes it goes wrong on page #2 sometimes page #7, where it goes wrong seems to be random. Also it takes a good 5 minutes for it to time out and create the error. No sure whats going on.

Originally created by @Belthazor4011 on GitHub (Aug 17, 2017). ## Please follow the guide below - You will be asked some questions and requested to provide some information, please read them **carefully** and answer honestly - Put an `x` into all the boxes [ ] relevant to your *issue* (like this: `[x]`) - Use the *Preview* tab to see what your issue will actually look like --- ### Make sure you are using the *latest* version: run `youtube-dl --version` and ensure your version is *2017.08.13*. If it's not, read [this FAQ entry](https://github.com/rg3/youtube-dl/blob/master/README.md#how-do-i-update-youtube-dl) and update. Issues with outdated version will be rejected. - [x] I've **verified** and **I assure** that I'm running youtube-dl **2017.08.13** ### Before submitting an *issue* make sure you have: - [x] At least skimmed through the [README](https://github.com/rg3/youtube-dl/blob/master/README.md), **most notably** the [FAQ](https://github.com/rg3/youtube-dl#faq) and [BUGS](https://github.com/rg3/youtube-dl#bugs) sections - [x] [Searched](https://github.com/rg3/youtube-dl/search?type=Issues) the bugtracker for similar issues including closed ones ### What is the purpose of your *issue*? - [x] Bug report (encountered problems with youtube-dl) - [ ] Site support request (request for adding support for a new site) - [ ] Feature request (request for a new functionality) - [ ] Question - [ ] Other --- ### The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your *issue* --- ### If the purpose of this *issue* is a *bug report*, *site support request* or you are not completely sure provide the full verbose output as follows: Add the `-v` flag to **your command line** you run youtube-dl with (`youtube-dl -v <your command line>`), copy the **whole** output and insert it here. It should look similar to one below (replace it with **your** log inserted between triple ```): ``` D:\>youtube-dl --extract-audio --audio-format mp3 --audio-quality 0 -o "%(title)s.%(ext)s" -i "https://www.youtube.com/channel/UC5nc_ZtjKW1htCVZVRxlQAQ" -v [debug] System config: [] [debug] User config: [] [debug] Custom config: [] [debug] Command-line args: ['--extract-audio', '--audio-format', 'mp3', '--audio-quality', '0', '-o', '%(title)s.%(ext)s', '-i', 'https://www.youtube.com/channel/UC5nc_ZtjKW1htCVZVRxlQAQ', '-v'] [debug] Encodings: locale cp1252, fs mbcs, out cp850, pref cp1252 [debug] youtube-dl version 2017.08.13 [debug] Python version 3.4.4 - Windows-10-10.0.15063 [debug] exe versions: ffmpeg N-86977-g5859b5b, ffprobe N-86977-g5859b5b [debug] Proxy map: {} [youtube:channel] UC5nc_ZtjKW1htCVZVRxlQAQ: Downloading channel page [youtube:playlist] UU5nc_ZtjKW1htCVZVRxlQAQ: Downloading webpage [download] Downloading playlist: Uploads from MrSuicideSheep [youtube:playlist] UU5nc_ZtjKW1htCVZVRxlQAQ: Downloading page #1 [youtube:playlist] UU5nc_ZtjKW1htCVZVRxlQAQ: Downloading page #2 ERROR: Unable to download JSON metadata: <urlopen error _ssl.c:584: The handshake operation timed out> (caused by URLError(timeout('_ssl.c:584: The handshake operation timed out',),)) File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpc3a66tbr\build\youtube_dl\extractor\common.py", line 502, in _request_webpage File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpc3a66tbr\build\youtube_dl\YoutubeDL.py", line 2166, in urlopen File "C:\Python\Python34\lib\urllib\request.py", line 464, in open File "C:\Python\Python34\lib\urllib\request.py", line 482, in _open File "C:\Python\Python34\lib\urllib\request.py", line 442, in _call_chain File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpc3a66tbr\build\youtube_dl\utils.py", line 1086, in https_open File "C:\Python\Python34\lib\urllib\request.py", line 1185, in do_open ... <end of log> ``` --- ### Description of your *issue*, suggested solution and other information Same error keeps coming up, Ive tried on different days and on different times off the day. Sometimes it goes wrong on page #2 sometimes page #7, where it goes wrong seems to be random. Also it takes a good 5 minutes for it to time out and create the error. No sure whats going on.

deekerman

2026-02-21 04:42:02 -05:00

closed this issue
added the
cant-reproduce
label

deekerman commented

2026-02-21 04:59:39 -05:00

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@dstftw commented on GitHub (Aug 17, 2017):

Most likely an issue with your network connection.

@dstftw commented on GitHub (Aug 17, 2017): Most likely an issue with your network connection.

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