[Pluralsight] Unable to download JSON metadata: HTTP Error 403: Forbidden #14225

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opened 2026-02-21 06:24:07 -05:00 by deekerman · 1 comment
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Originally created by @auron9 on GitHub (Aug 1, 2018).

Please follow the guide below

  • You will be asked some questions and requested to provide some information, please read them carefully and answer honestly
  • Put an x into all the boxes [ ] relevant to your issue (like this: [x])
  • Use the Preview tab to see what your issue will actually look like

Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2018.07.29. If it's not, read this FAQ entry and update. Issues with outdated version will be rejected.

  • I've verified and I assure that I'm running youtube-dl 2018.07.29

Before submitting an issue make sure you have:

  • At least skimmed through the README, most notably the FAQ and BUGS sections
  • Searched the bugtracker for similar issues including closed ones
  • Checked that provided video/audio/playlist URLs (if any) are alive and playable in a browser

What is the purpose of your issue?

  • Bug report (encountered problems with youtube-dl)
  • Site support request (request for adding support for a new site)
  • Feature request (request for a new functionality)
  • Question
  • Other

The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue


If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

Add the -v flag to your command line you run youtube-dl with (youtube-dl -v <your command line>), copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):

youtube-dl --username "***************" --password "***********" --verbose --sleep-interval 120 "https://app.pluralsight.com/library/courses/inventor-getting-started-freeform-modeling/table-of-contents"
[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: ['--username', 'PRIVATE', '--password', 'PRIVATE', '--verbose', '--sleep-interval', '120', 'https://app.pluralsight.com/library/courses/inventor-getting-started-freeform-modeling/table-of-contents']
[debug] Encodings: locale cp1252, fs mbcs, out cp850, pref cp1252
[debug] youtube-dl version 2018.07.29
[debug] Python version 3.4.4 (CPython) - Windows-10-10.0.17134
[debug] exe versions: none
[debug] Proxy map: {}
[pluralsight:course] inventor-getting-started-freeform-modeling: Downloading JSON metadata
[pluralsight:course] inventor-getting-started-freeform-modeling: Downloading JSON metadata
ERROR: Unable to download JSON metadata: HTTP Error 403: Forbidden (caused by HTTPError()); please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmp4sw50z9e\build\youtube_dl\extractor\common.py", line 599, in _request_webpage
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmp4sw50z9e\build\youtube_dl\YoutubeDL.py", line 2211, in urlopen
  File "C:\Python\Python34\lib\urllib\request.py", line 470, in open
  File "C:\Python\Python34\lib\urllib\request.py", line 580, in http_response
  File "C:\Python\Python34\lib\urllib\request.py", line 508, in error
  File "C:\Python\Python34\lib\urllib\request.py", line 442, in _call_chain
  File "C:\Python\Python34\lib\urllib\request.py", line 588, in http_error_default

If the purpose of this issue is a site support request please provide all kinds of example URLs support for which should be included (replace following example URLs by yours):

Note that youtube-dl does not support sites dedicated to copyright infringement. In order for site support request to be accepted all provided example URLs should not violate any copyrights.


Description of your issue, suggested solution and other information

I'm trying to download a course from Pluralsight, but I get the error seen above. I can watch the course when logged in my browser just fine. Not sure if it would help, but I've seen something about using cookies when I researched the error, but I don't know where to get the cookies from in the first place.

If I turn ON a VPN service, the problem goes away, but in this case I need to solve it without using VPN.

Originally created by @auron9 on GitHub (Aug 1, 2018). ## Please follow the guide below - You will be asked some questions and requested to provide some information, please read them **carefully** and answer honestly - Put an `x` into all the boxes [ ] relevant to your *issue* (like this: `[x]`) - Use the *Preview* tab to see what your issue will actually look like --- ### Make sure you are using the *latest* version: run `youtube-dl --version` and ensure your version is *2018.07.29*. If it's not, read [this FAQ entry](https://github.com/rg3/youtube-dl/blob/master/README.md#how-do-i-update-youtube-dl) and update. Issues with outdated version will be rejected. - [x] I've **verified** and **I assure** that I'm running youtube-dl **2018.07.29** ### Before submitting an *issue* make sure you have: - [x] At least skimmed through the [README](https://github.com/rg3/youtube-dl/blob/master/README.md), **most notably** the [FAQ](https://github.com/rg3/youtube-dl#faq) and [BUGS](https://github.com/rg3/youtube-dl#bugs) sections - [x] [Searched](https://github.com/rg3/youtube-dl/search?type=Issues) the bugtracker for similar issues including closed ones - [x] Checked that provided video/audio/playlist URLs (if any) are alive and playable in a browser ### What is the purpose of your *issue*? - [x] Bug report (encountered problems with youtube-dl) - [ ] Site support request (request for adding support for a new site) - [ ] Feature request (request for a new functionality) - [ ] Question - [ ] Other --- ### The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your *issue* --- ### If the purpose of this *issue* is a *bug report*, *site support request* or you are not completely sure provide the full verbose output as follows: Add the `-v` flag to **your command line** you run youtube-dl with (`youtube-dl -v <your command line>`), copy the **whole** output and insert it here. It should look similar to one below (replace it with **your** log inserted between triple ```): ``` youtube-dl --username "***************" --password "***********" --verbose --sleep-interval 120 "https://app.pluralsight.com/library/courses/inventor-getting-started-freeform-modeling/table-of-contents" [debug] System config: [] [debug] User config: [] [debug] Custom config: [] [debug] Command-line args: ['--username', 'PRIVATE', '--password', 'PRIVATE', '--verbose', '--sleep-interval', '120', 'https://app.pluralsight.com/library/courses/inventor-getting-started-freeform-modeling/table-of-contents'] [debug] Encodings: locale cp1252, fs mbcs, out cp850, pref cp1252 [debug] youtube-dl version 2018.07.29 [debug] Python version 3.4.4 (CPython) - Windows-10-10.0.17134 [debug] exe versions: none [debug] Proxy map: {} [pluralsight:course] inventor-getting-started-freeform-modeling: Downloading JSON metadata [pluralsight:course] inventor-getting-started-freeform-modeling: Downloading JSON metadata ERROR: Unable to download JSON metadata: HTTP Error 403: Forbidden (caused by HTTPError()); please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type youtube-dl -U to update. Be sure to call youtube-dl with the --verbose flag and include its complete output. File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmp4sw50z9e\build\youtube_dl\extractor\common.py", line 599, in _request_webpage File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmp4sw50z9e\build\youtube_dl\YoutubeDL.py", line 2211, in urlopen File "C:\Python\Python34\lib\urllib\request.py", line 470, in open File "C:\Python\Python34\lib\urllib\request.py", line 580, in http_response File "C:\Python\Python34\lib\urllib\request.py", line 508, in error File "C:\Python\Python34\lib\urllib\request.py", line 442, in _call_chain File "C:\Python\Python34\lib\urllib\request.py", line 588, in http_error_default ``` --- ### If the purpose of this *issue* is a *site support request* please provide all kinds of example URLs support for which should be included (replace following example URLs by **yours**): - Single video: https://www.youtube.com/watch?v=BaW_jenozKc - Single video: https://youtu.be/BaW_jenozKc - Playlist: https://www.youtube.com/playlist?list=PL4lCao7KL_QFVb7Iudeipvc2BCavECqzc Note that **youtube-dl does not support sites dedicated to [copyright infringement](https://github.com/rg3/youtube-dl#can-you-add-support-for-this-anime-video-site-or-site-which-shows-current-movies-for-free)**. In order for site support request to be accepted all provided example URLs should not violate any copyrights. --- ### Description of your *issue*, suggested solution and other information I'm trying to download a course from Pluralsight, but I get the error seen above. I can watch the course when logged in my browser just fine. Not sure if it would help, but I've seen something about using cookies when I researched the error, but I don't know where to get the cookies from in the first place. If I turn ON a VPN service, the problem goes away, but in this case I need to solve it without using VPN.
deekerman 2026-02-21 06:24:07 -05:00
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@auron9 commented on GitHub (Aug 1, 2018):

Hi dstftw. Could you please point me in the direction of the question with a solution, considering this was labeled a duplicate?

@auron9 commented on GitHub (Aug 1, 2018): Hi dstftw. Could you please point me in the direction of the question with a solution, considering this was labeled a duplicate?
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