National Geographic has changed their url, youtube-dl cannot detect the new link

deekerman commented

2026-02-21 06:42:35 -05:00

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Originally created by @scopolamine1401 on GitHub (Oct 27, 2018).

Please follow the guide below

You will be asked some questions and requested to provide some information, please read them carefully and answer honestly
Put an x into all the boxes [ ] relevant to your issue (like this: [x])
Use the Preview tab to see what your issue will actually look like

Make sure you are using the latest version: run `youtube-dl --version` and ensure your version is 2018.10.05. If it's not, read this FAQ entry and update. Issues with outdated version will be rejected.

I've verified and I assure that I'm running youtube-dl 2018.10.05

Before submitting an issue make sure you have:

At least skimmed through the README, most notably the FAQ and BUGS sections
Searched the bugtracker for similar issues including closed ones
Checked that provided video/audio/playlist URLs (if any) are alive and playable in a browser

What is the purpose of your issue?

Bug report (encountered problems with youtube-dl)
Site support request (request for adding support for a new site)
Feature request (request for a new functionality)
Question
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The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue

If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

Add the -v flag to your command line you run youtube-dl with (youtube-dl -v <your command line>), copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):

[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: ['--write-sub', '--cookies', 'C:\\Users\\minhd\\Desktop\\cookes.txt', '-v', 'https://www.nationalgeographic.com/tv/watch/b8dab72a633e5ce69d541247248cde52/']
[debug] Encodings: locale cp1252, fs mbcs, out cp437, pref cp1252
[debug] youtube-dl version 2018.10.05
[debug] Python version 3.4.4 (CPython) - Windows-10-10.0.17763
[debug] exe versions: ffmpeg N-91865-g404d21f486, ffprobe N-91865-g404d21f486
[debug] Proxy map: {}
[generic] b8dab72a633e5ce69d541247248cde52: Requesting header
WARNING: Falling back on generic information extractor.
[generic] b8dab72a633e5ce69d541247248cde52: Downloading webpage
[generic] b8dab72a633e5ce69d541247248cde52: Extracting information
ERROR: Unsupported URL: https://www.nationalgeographic.com/tv/watch/b8dab72a633e5ce69d541247248cde52/
Traceback (most recent call last):
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmp5xdqinp2\build\youtube_dl\YoutubeDL.py", line 792, in extract_info
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmp5xdqinp2\build\youtube_dl\extractor\common.py", line 507, in extract
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmp5xdqinp2\build\youtube_dl\extractor\generic.py", line 3298, in _real_extract
youtube_dl.utils.UnsupportedError: Unsupported URL: https://www.nationalgeographic.com/tv/watch/b8dab72a633e5ce69d541247248cde52/
...
<end of log>

https://www.nationalgeographic.com/tv/watch/b8dab72a633e5ce69d541247248cde52/
Above is the link of the video I want to download. However, when I try to use youtube-dl, it says "ERROR: Unsupported URL"

Thank you so much

Originally created by @scopolamine1401 on GitHub (Oct 27, 2018). ## Please follow the guide below - You will be asked some questions and requested to provide some information, please read them **carefully** and answer honestly - Put an `x` into all the boxes [ ] relevant to your *issue* (like this: `[x]`) - Use the *Preview* tab to see what your issue will actually look like --- ### Make sure you are using the *latest* version: run `youtube-dl --version` and ensure your version is *2018.10.05*. If it's not, read [this FAQ entry](https://github.com/rg3/youtube-dl/blob/master/README.md#how-do-i-update-youtube-dl) and update. Issues with outdated version will be rejected. - [x] I've **verified** and **I assure** that I'm running youtube-dl **2018.10.05** ### Before submitting an *issue* make sure you have: - [x] At least skimmed through the [README](https://github.com/rg3/youtube-dl/blob/master/README.md), **most notably** the [FAQ](https://github.com/rg3/youtube-dl#faq) and [BUGS](https://github.com/rg3/youtube-dl#bugs) sections - [x] [Searched](https://github.com/rg3/youtube-dl/search?type=Issues) the bugtracker for similar issues including closed ones - [x] Checked that provided video/audio/playlist URLs (if any) are alive and playable in a browser ### What is the purpose of your *issue*? - [x] Bug report (encountered problems with youtube-dl) - [ ] Site support request (request for adding support for a new site) - [ ] Feature request (request for a new functionality) - [ ] Question - [ ] Other --- ### The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your *issue* --- ### If the purpose of this *issue* is a *bug report*, *site support request* or you are not completely sure provide the full verbose output as follows: Add the `-v` flag to **your command line** you run youtube-dl with (`youtube-dl -v <your command line>`), copy the **whole** output and insert it here. It should look similar to one below (replace it with **your** log inserted between triple ```): ``` [debug] System config: [] [debug] User config: [] [debug] Custom config: [] [debug] Command-line args: ['--write-sub', '--cookies', 'C:\\Users\\minhd\\Desktop\\cookes.txt', '-v', 'https://www.nationalgeographic.com/tv/watch/b8dab72a633e5ce69d541247248cde52/'] [debug] Encodings: locale cp1252, fs mbcs, out cp437, pref cp1252 [debug] youtube-dl version 2018.10.05 [debug] Python version 3.4.4 (CPython) - Windows-10-10.0.17763 [debug] exe versions: ffmpeg N-91865-g404d21f486, ffprobe N-91865-g404d21f486 [debug] Proxy map: {} [generic] b8dab72a633e5ce69d541247248cde52: Requesting header WARNING: Falling back on generic information extractor. [generic] b8dab72a633e5ce69d541247248cde52: Downloading webpage [generic] b8dab72a633e5ce69d541247248cde52: Extracting information ERROR: Unsupported URL: https://www.nationalgeographic.com/tv/watch/b8dab72a633e5ce69d541247248cde52/ Traceback (most recent call last): File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmp5xdqinp2\build\youtube_dl\YoutubeDL.py", line 792, in extract_info File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmp5xdqinp2\build\youtube_dl\extractor\common.py", line 507, in extract File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmp5xdqinp2\build\youtube_dl\extractor\generic.py", line 3298, in _real_extract youtube_dl.utils.UnsupportedError: Unsupported URL: https://www.nationalgeographic.com/tv/watch/b8dab72a633e5ce69d541247248cde52/ ... <end of log> ``` https://www.nationalgeographic.com/tv/watch/b8dab72a633e5ce69d541247248cde52/ Above is the link of the video I want to download. However, when I try to use youtube-dl, it says "ERROR: Unsupported URL" Thank you so much

deekerman closed this issue

2026-02-21 06:42:38 -05:00

deekerman commented

2026-02-21 06:42:40 -05:00

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@Bstark07 commented on GitHub (Nov 3, 2018):

When you try and play the video url: https://www.nationalgeographic.com/tv/watch/b8dab72a633e5ce69d541247248cde52/

Do you get a geolocking error such as not available in this region?

@Bstark07 commented on GitHub (Nov 3, 2018): When you try and play the video url: https://www.nationalgeographic.com/tv/watch/b8dab72a633e5ce69d541247248cde52/ Do you get a geolocking error such as not available in this region?

deekerman commented

2026-02-21 06:42:41 -05:00

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@ghost commented on GitHub (Nov 3, 2018):

I have the same issue and I do get the following error:
Geographic Restriction
This content is not available in your location.

@ghost commented on GitHub (Nov 3, 2018): I have the same issue and I do get the following error: Geographic Restriction This content is not available in your location.

deekerman commented

2026-02-21 06:42:41 -05:00

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@scopolamine1401 commented on GitHub (Nov 3, 2018):

No, I live in US so that I can watch that video without VPN. No geolocking error

@scopolamine1401 commented on GitHub (Nov 3, 2018): No, I live in US so that I can watch that video without VPN. No geolocking error

deekerman commented

2026-02-21 06:42:41 -05:00

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@tv21 commented on GitHub (Nov 8, 2018):

Bstark07 you are misinterpreting the FAQ. That only applies to sites that steal other people's content and offer it illegally. In this case the content is offered on NG's own site, and they are legally allowed to distribute their own content.

Also there is already an extractor for this service, it just stopped working due to a change in format. Its site is now using a format similar to that used by fox.com, so my guess is that the extractor that works for that site could probably be easily modified to work with NG by someone who knows what they are doing.

@tv21 commented on GitHub (Nov 8, 2018): Bstark07 you are misinterpreting the FAQ. That only applies to sites that steal other people's content and offer it illegally. In this case the content is offered on NG's own site, and they are legally allowed to distribute their own content. Also there is already an extractor for this service, it just stopped working due to a change in format. Its site is now using a format similar to that used by fox.com, so my guess is that the extractor that works for that site could probably be easily modified to work with NG by someone who knows what they are doing.

deekerman commented

2026-02-21 06:42:41 -05:00

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@tv21 commented on GitHub (Dec 8, 2018):

This and #18325 appear to be the exact same issue, if you can fix it for one you can probably use the same approach to fix the other.

@tv21 commented on GitHub (Dec 8, 2018): This and #18325 appear to be the exact same issue, if you can fix it for one you can probably use the same approach to fix the other.

deekerman commented

2026-02-21 06:42:41 -05:00

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@dnlzzxz commented on GitHub (Jan 5, 2019):

Same problem here. Says "unsupported URL".

@dnlzzxz commented on GitHub (Jan 5, 2019): Same problem here. Says "unsupported URL".

deekerman commented

2026-02-21 06:42:41 -05:00

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@dnlzzxz commented on GitHub (Jan 9, 2019):

Help? Someone? =/

@dnlzzxz commented on GitHub (Jan 9, 2019): Help? Someone? =/

deekerman commented

2026-02-21 06:42:41 -05:00

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@dnlzzxz commented on GitHub (Jan 9, 2019):

I can provide login credentials if needed..

@dnlzzxz commented on GitHub (Jan 9, 2019): I can provide login credentials if needed..

deekerman commented

2026-02-21 06:42:41 -05:00

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@ParadoxGBB commented on GitHub (Jan 17, 2019):

I just confirmed by merging the above changelist that I was able to grab "Valley of the Boom". Thanks, @remitamine!

@ParadoxGBB commented on GitHub (Jan 17, 2019): I just confirmed by merging the above changelist that I was able to grab "Valley of the Boom". Thanks, @remitamine!

deekerman commented

2026-02-21 06:42:42 -05:00

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@msgongora commented on GitHub (Jan 25, 2019):

@remitamine This is still happening with 96c186e

youtube-dl -v  --ap-mso Comcast_SSO --ap-username PRIVATE --ap-password PRIVATE "https://www.nationalgeographic.com/tv/watch/0a9a2ad6ee724495963ff14aee027df0"
[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: [u'-v', u'--ap-mso', u'Comcast_SSO', u'--ap-username', u'PRIVATE', u'--ap-password', u'PRIVATE', u'https://www.nationalgeographic.com/tv/watch/0a9a2ad6ee724495963ff14aee027df0']
[debug] Encodings: locale UTF-8, fs utf-8, out UTF-8, pref UTF-8
[debug] youtube-dl version 2019.01.24
[debug] Python version 2.7.15 (CPython) - Darwin-18.2.0-x86_64-i386-64bit
[debug] exe versions: ffmpeg 4.1, ffprobe 4.1, rtmpdump 2.4
[debug] Proxy map: {}
[FOX] 0a9a2ad6ee724495963ff14aee027df0: Downloading JSON metadata
[FOX] 0a9a2ad6ee724495963ff14aee027df0: Downloading Provider Redirect Page
ERROR: Unable to extract post url; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
Traceback (most recent call last):
  File "./youtube-dl/youtube_dl/YoutubeDL.py", line 793, in extract_info
    ie_result = ie.extract(url)
  File "./youtube-dl/youtube_dl/extractor/common.py", line 508, in extract
    ie_result = self._real_extract(url)
  File "./youtube-dl/youtube_dl/extractor/fox.py", line 93, in _real_extract
    url, video_id, 'fbc-fox', resource)
  File "./youtube-dl/youtube_dl/extractor/adobepass.py", line 1448, in _extract_mvpd_auth
    self._DOWNLOADING_LOGIN_PAGE)
  File "./youtube-dl/youtube_dl/extractor/adobepass.py", line 1360, in post_form
    post_url = self._html_search_regex(r'<form[^>]+action=(["\'])(?P<url>.+?)\1', form_page, 'post url', group='url')
  File "./youtube-dl/youtube_dl/extractor/common.py", line 992, in _html_search_regex
    res = self._search_regex(pattern, string, name, default, fatal, flags, group)
  File "./youtube-dl/youtube_dl/extractor/common.py", line 983, in _search_regex
    raise RegexNotFoundError('Unable to extract %s' % _name)
RegexNotFoundError: Unable to extract post url; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.

@msgongora commented on GitHub (Jan 25, 2019): @remitamine This is still happening with 96c186e ``` youtube-dl -v --ap-mso Comcast_SSO --ap-username PRIVATE --ap-password PRIVATE "https://www.nationalgeographic.com/tv/watch/0a9a2ad6ee724495963ff14aee027df0" [debug] System config: [] [debug] User config: [] [debug] Custom config: [] [debug] Command-line args: [u'-v', u'--ap-mso', u'Comcast_SSO', u'--ap-username', u'PRIVATE', u'--ap-password', u'PRIVATE', u'https://www.nationalgeographic.com/tv/watch/0a9a2ad6ee724495963ff14aee027df0'] [debug] Encodings: locale UTF-8, fs utf-8, out UTF-8, pref UTF-8 [debug] youtube-dl version 2019.01.24 [debug] Python version 2.7.15 (CPython) - Darwin-18.2.0-x86_64-i386-64bit [debug] exe versions: ffmpeg 4.1, ffprobe 4.1, rtmpdump 2.4 [debug] Proxy map: {} [FOX] 0a9a2ad6ee724495963ff14aee027df0: Downloading JSON metadata [FOX] 0a9a2ad6ee724495963ff14aee027df0: Downloading Provider Redirect Page ERROR: Unable to extract post url; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type youtube-dl -U to update. Be sure to call youtube-dl with the --verbose flag and include its complete output. Traceback (most recent call last): File "./youtube-dl/youtube_dl/YoutubeDL.py", line 793, in extract_info ie_result = ie.extract(url) File "./youtube-dl/youtube_dl/extractor/common.py", line 508, in extract ie_result = self._real_extract(url) File "./youtube-dl/youtube_dl/extractor/fox.py", line 93, in _real_extract url, video_id, 'fbc-fox', resource) File "./youtube-dl/youtube_dl/extractor/adobepass.py", line 1448, in _extract_mvpd_auth self._DOWNLOADING_LOGIN_PAGE) File "./youtube-dl/youtube_dl/extractor/adobepass.py", line 1360, in post_form post_url = self._html_search_regex(r'<form[^>]+action=(["\'])(?P<url>.+?)\1', form_page, 'post url', group='url') File "./youtube-dl/youtube_dl/extractor/common.py", line 992, in _html_search_regex res = self._search_regex(pattern, string, name, default, fatal, flags, group) File "./youtube-dl/youtube_dl/extractor/common.py", line 983, in _search_regex raise RegexNotFoundError('Unable to extract %s' % _name) RegexNotFoundError: Unable to extract post url; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type youtube-dl -U to update. Be sure to call youtube-dl with the --verbose flag and include its complete output. ```

deekerman commented

2026-02-21 06:42:42 -05:00

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@remitamine commented on GitHub (Jan 26, 2019):

@msgongora #11257.

@remitamine commented on GitHub (Jan 26, 2019): @msgongora #11257.

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National Geographic has changed their url, youtube-dl cannot detect the new link #14947

Please follow the guide below

Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2018.10.05. If it's not, read this FAQ entry and update. Issues with outdated version will be rejected.

Before submitting an issue make sure you have:

What is the purpose of your issue?

The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue

If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

Make sure you are using the latest version: run `youtube-dl --version` and ensure your version is 2018.10.05. If it's not, read this FAQ entry and update. Issues with outdated version will be rejected.