Youtube-dl installed via pip gets error: "unable to download video info webpage: "

deekerman commented

2026-02-21 03:06:37 -05:00

Owner

Originally created by @pc-magas on GitHub (Jul 3, 2016).

I tries to download this video with -x parameter for extracting the sound only and I get these errors:

 youtube-dl -x  https://www.youtube.com/watch?v=fxfNOVZh4B4 --verbose
[debug] System config: []
[debug] User config: []
[debug] Command-line args: [u'-x', u'https://www.youtube.com/watch?v=fxfNOVZh4B4', u'--verbose']
[debug] Encodings: locale UTF-8, fs UTF-8, out UTF-8, pref UTF-8
[debug] youtube-dl version 2016.07.03.1
[debug] Python version 2.7.11+ - Linux-4.4.0-28-generic-x86_64-with-Ubuntu-16.04-xenial
[debug] exe versions: ffmpeg 2.8.6-1ubuntu2, ffprobe 2.8.6-1ubuntu2, rtmpdump 2.4
[debug] Proxy map: {}
[youtube] fxfNOVZh4B4: Downloading webpage
[youtube] fxfNOVZh4B4: Downloading video info webpage
ERROR: unable to download video info webpage: <urlopen error EOF occurred in violation of protocol (_ssl.c:590)> (caused by URLError(SSLEOFError(8, u'EOF occurred in violation of protocol (_ssl.c:590)'),))
  File "/usr/local/lib/python2.7/dist-packages/youtube_dl/extractor/common.py", line 390, in _request_webpage
    return self._downloader.urlopen(url_or_request)
  File "/usr/local/lib/python2.7/dist-packages/youtube_dl/YoutubeDL.py", line 1950, in urlopen
    return self._opener.open(req, timeout=self._socket_timeout)
  File "/usr/lib/python2.7/urllib2.py", line 429, in open
    response = self._open(req, data)
  File "/usr/lib/python2.7/urllib2.py", line 447, in _open
    '_open', req)
  File "/usr/lib/python2.7/urllib2.py", line 407, in _call_chain
    result = func(*args)
  File "/usr/local/lib/python2.7/dist-packages/youtube_dl/utils.py", line 994, in https_open
    req, **kwargs)
  File "/usr/lib/python2.7/urllib2.py", line 1198, in do_open
    raise URLError(err)

[x] I think is a good Idea to have nicer looking message even in verbose mode.
[x] Does this happen because there's not installed avconv or ffmpeg? Or is some sort of other code bug?

The version I am running is: 2016.07.03.1 in an Ubuntu 16.04 machine.

Originally created by @pc-magas on GitHub (Jul 3, 2016). I tries to download this video with -x parameter for extracting the sound only and I get these errors: ``` youtube-dl -x https://www.youtube.com/watch?v=fxfNOVZh4B4 --verbose [debug] System config: [] [debug] User config: [] [debug] Command-line args: [u'-x', u'https://www.youtube.com/watch?v=fxfNOVZh4B4', u'--verbose'] [debug] Encodings: locale UTF-8, fs UTF-8, out UTF-8, pref UTF-8 [debug] youtube-dl version 2016.07.03.1 [debug] Python version 2.7.11+ - Linux-4.4.0-28-generic-x86_64-with-Ubuntu-16.04-xenial [debug] exe versions: ffmpeg 2.8.6-1ubuntu2, ffprobe 2.8.6-1ubuntu2, rtmpdump 2.4 [debug] Proxy map: {} [youtube] fxfNOVZh4B4: Downloading webpage [youtube] fxfNOVZh4B4: Downloading video info webpage ERROR: unable to download video info webpage: <urlopen error EOF occurred in violation of protocol (_ssl.c:590)> (caused by URLError(SSLEOFError(8, u'EOF occurred in violation of protocol (_ssl.c:590)'),)) File "/usr/local/lib/python2.7/dist-packages/youtube_dl/extractor/common.py", line 390, in _request_webpage return self._downloader.urlopen(url_or_request) File "/usr/local/lib/python2.7/dist-packages/youtube_dl/YoutubeDL.py", line 1950, in urlopen return self._opener.open(req, timeout=self._socket_timeout) File "/usr/lib/python2.7/urllib2.py", line 429, in open response = self._open(req, data) File "/usr/lib/python2.7/urllib2.py", line 447, in _open '_open', req) File "/usr/lib/python2.7/urllib2.py", line 407, in _call_chain result = func(*args) File "/usr/local/lib/python2.7/dist-packages/youtube_dl/utils.py", line 994, in https_open req, **kwargs) File "/usr/lib/python2.7/urllib2.py", line 1198, in do_open raise URLError(err) ``` [x] I think is a good Idea to have nicer looking message even in verbose mode. [x] Does this happen because there's not installed avconv or ffmpeg? Or is some sort of other code bug? The version I am running is: 2016.07.03.1 in an Ubuntu 16.04 machine.

deekerman

2026-02-21 03:06:37 -05:00

closed this issue
added the
cant-reproduce
label

deekerman commented

2026-02-21 03:06:40 -05:00

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@dstftw commented on GitHub (Jul 3, 2016):

Post the output of curl -v https://www.youtube.com/watch?v=fxfNOVZh4B4.

@dstftw commented on GitHub (Jul 3, 2016): Post the output of `curl -v https://www.youtube.com/watch?v=fxfNOVZh4B4`.

deekerman commented

2026-02-21 03:06:40 -05:00

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@pc-magas commented on GitHub (Jul 3, 2016):

Execution code with curl headers and response redirected to a txt file:

pcmagas@pcmagas-Lenovo-G70-70:~$ curl -v https://www.youtube.com/watch?v=fxfNOVZh4B4  > hello.txt 1> errors.txt
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
  0     0    0     0    0     0      0      0 --:--:-- --:--:-- --:--:--     0*   Trying 195.14.151.52...
* Connected to www.youtube.com (195.14.151.52) port 443 (#0)
* found 173 certificates in /etc/ssl/certs/ca-certificates.crt
* found 697 certificates in /etc/ssl/certs
* ALPN, offering http/1.1
* SSL connection using TLS1.2 / ECDHE_ECDSA_AES_128_GCM_SHA256
*    server certificate verification OK
*    server certificate status verification SKIPPED
*    common name: *.google.com (matched)
*    server certificate expiration date OK
*    server certificate activation date OK
*    certificate public key: EC
*    certificate version: #3
*    subject: C=US,ST=California,L=Mountain View,O=Google Inc,CN=*.google.com
*    start date: Thu, 23 Jun 2016 08:33:56 GMT
*    expire date: Thu, 15 Sep 2016 08:31:00 GMT
*    issuer: C=US,O=Google Inc,CN=Google Internet Authority G2
*    compression: NULL
* ALPN, server accepted to use http/1.1
> GET /watch?v=fxfNOVZh4B4 HTTP/1.1
> Host: www.youtube.com
> User-Agent: curl/7.47.0
> Accept: */*
> 
< HTTP/1.1 200 OK
< X-Frame-Options: SAMEORIGIN
< Strict-Transport-Security: max-age=31536000
< X-Content-Type-Options: nosniff
< Expires: Tue, 27 Apr 1971 19:44:06 EST
< P3P: CP="This is not a P3P policy! See http://support.google.com/accounts/answer/151657?hl=en for more info."
< X-XSS-Protection: 1; mode=block; report=https://www.google.com/appserve/security-bugs/log/youtube
< Cache-Control: no-cache
< Content-Type: text/html; charset=utf-8
< Date: Sun, 03 Jul 2016 16:39:21 GMT
< Server: YouTubeFrontEnd
< Set-Cookie: YSC=Yt_ZvG1uWeA; path=/; domain=.youtube.com; httponly
< Set-Cookie: VISITOR_INFO1_LIVE=QbuFZgV-Aqk; path=/; domain=.youtube.com; expires=Sat, 04-Mar-2017 04:32:21 GMT; httponly
< Alternate-Protocol: 443:quic
< Alt-Svc: quic=":443"; ma=2592000; v="35,34,33,32,31,30,29,28,27,26,25"
< Accept-Ranges: none
< Vary: Accept-Encoding
< Transfer-Encoding: chunked
<

The html response is this file (as txt just rename it as .html file)
hello.txt

@pc-magas commented on GitHub (Jul 3, 2016): Execution code with curl headers and response redirected to a txt file: ``` pcmagas@pcmagas-Lenovo-G70-70:~$ curl -v https://www.youtube.com/watch?v=fxfNOVZh4B4 > hello.txt 1> errors.txt % Total % Received % Xferd Average Speed Time Time Time Current Dload Upload Total Spent Left Speed 0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0* Trying 195.14.151.52... * Connected to www.youtube.com (195.14.151.52) port 443 (#0) * found 173 certificates in /etc/ssl/certs/ca-certificates.crt * found 697 certificates in /etc/ssl/certs * ALPN, offering http/1.1 * SSL connection using TLS1.2 / ECDHE_ECDSA_AES_128_GCM_SHA256 * server certificate verification OK * server certificate status verification SKIPPED * common name: *.google.com (matched) * server certificate expiration date OK * server certificate activation date OK * certificate public key: EC * certificate version: #3 * subject: C=US,ST=California,L=Mountain View,O=Google Inc,CN=*.google.com * start date: Thu, 23 Jun 2016 08:33:56 GMT * expire date: Thu, 15 Sep 2016 08:31:00 GMT * issuer: C=US,O=Google Inc,CN=Google Internet Authority G2 * compression: NULL * ALPN, server accepted to use http/1.1 > GET /watch?v=fxfNOVZh4B4 HTTP/1.1 > Host: www.youtube.com > User-Agent: curl/7.47.0 > Accept: */* > < HTTP/1.1 200 OK < X-Frame-Options: SAMEORIGIN < Strict-Transport-Security: max-age=31536000 < X-Content-Type-Options: nosniff < Expires: Tue, 27 Apr 1971 19:44:06 EST < P3P: CP="This is not a P3P policy! See http://support.google.com/accounts/answer/151657?hl=en for more info." < X-XSS-Protection: 1; mode=block; report=https://www.google.com/appserve/security-bugs/log/youtube < Cache-Control: no-cache < Content-Type: text/html; charset=utf-8 < Date: Sun, 03 Jul 2016 16:39:21 GMT < Server: YouTubeFrontEnd < Set-Cookie: YSC=Yt_ZvG1uWeA; path=/; domain=.youtube.com; httponly < Set-Cookie: VISITOR_INFO1_LIVE=QbuFZgV-Aqk; path=/; domain=.youtube.com; expires=Sat, 04-Mar-2017 04:32:21 GMT; httponly < Alternate-Protocol: 443:quic < Alt-Svc: quic=":443"; ma=2592000; v="35,34,33,32,31,30,29,28,27,26,25" < Accept-Ranges: none < Vary: Accept-Encoding < Transfer-Encoding: chunked < ``` The html response is this file (as txt just rename it as .html file) [hello.txt](https://github.com/rg3/youtube-dl/files/345174/hello.txt)

deekerman commented

2026-02-21 03:06:40 -05:00

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@pc-magas commented on GitHub (Jul 3, 2016):

I also I do not know if it affects the result I used the guake terminal emulator. and the command I executed was:
youtube-dl -x https://www.youtube.com/watch?v=fxfNOVZh4B4 --verbose

I mentioned above the comand just to make it more clear and to be abble with just a copy paste t execute it.

@pc-magas commented on GitHub (Jul 3, 2016): I also I do not know if it affects the result I used the guake terminal emulator. and the command I executed was: `youtube-dl -x https://www.youtube.com/watch?v=fxfNOVZh4B4 --verbose` I mentioned above the comand just to make it more clear and to be abble with just a copy paste t execute it.

deekerman commented

2026-02-21 03:06:40 -05:00

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Owner

@dstftw commented on GitHub (Jul 3, 2016):

Post the output of curl -v 'https://www.youtube.com/get_video_info?&video_id=fxfNOVZh4B4&e l=info&ps=default&eurl=&gl=US&hl=en' and youtube-dl -v --print-traffic fxfNOVZh4B4.

@dstftw commented on GitHub (Jul 3, 2016): Post the output of `curl -v 'https://www.youtube.com/get_video_info?&video_id=fxfNOVZh4B4&e l=info&ps=default&eurl=&gl=US&hl=en'` and `youtube-dl -v --print-traffic fxfNOVZh4B4`.

deekerman commented

2026-02-21 03:06:40 -05:00

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Owner

@pc-magas commented on GitHub (Jul 3, 2016):

Curl command

curl -v 'https://www.youtube.com/get_video_info?&video_id=fxfNOVZh4B4&e l=info&ps=default&eurl=&gl=US&hl=en'
*   Trying 195.14.151.31...
* Connected to www.youtube.com (195.14.151.31) port 443 (#0)
* found 173 certificates in /etc/ssl/certs/ca-certificates.crt
* found 697 certificates in /etc/ssl/certs
* ALPN, offering http/1.1
* SSL connection using TLS1.2 / ECDHE_ECDSA_AES_128_GCM_SHA256
*    server certificate verification OK
*    server certificate status verification SKIPPED
*    common name: *.google.com (matched)
*    server certificate expiration date OK
*    server certificate activation date OK
*    certificate public key: EC
*    certificate version: #3
*    subject: C=US,ST=California,L=Mountain View,O=Google Inc,CN=*.google.com
*    start date: Thu, 23 Jun 2016 08:33:56 GMT
*    expire date: Thu, 15 Sep 2016 08:31:00 GMT
*    issuer: C=US,O=Google Inc,CN=Google Internet Authority G2
*    compression: NULL
* ALPN, server accepted to use http/1.1
> GET /get_video_info?&video_id=fxfNOVZh4B4&e l=info&ps=default&eurl=&gl=US&hl=en HTTP/1.1
> Host: www.youtube.com
> User-Agent: curl/7.47.0
> Accept: */*
> 
* HTTP 1.0, assume close after body
< HTTP/1.0 400 Bad Request
< Content-Type: text/html; charset=UTF-8
< Content-Length: 1555
< Date: Sun, 03 Jul 2016 18:40:45 GMT
< 
<!DOCTYPE html>
<html lang=en>
  <meta charset=utf-8>
  <meta name=viewport content="initial-scale=1, minimum-scale=1, width=device-width">
  <title>Error 400 (Bad Request)!!1</title>
  <style>
    *{margin:0;padding:0}html,code{font:15px/22px arial,sans-serif}html{background:#fff;color:#222;padding:15px}body{margin:7% auto 0;max-width:390px;min-height:180px;padding:30px 0 15px}* > body{background:url(//www.google.com/images/errors/robot.png) 100% 5px no-repeat;padding-right:205px}p{margin:11px 0 22px;overflow:hidden}ins{color:#777;text-decoration:none}a img{border:0}@media screen and (max-width:772px){body{background:none;margin-top:0;max-width:none;padding-right:0}}#logo{background:url(//www.google.com/images/branding/googlelogo/1x/googlelogo_color_150x54dp.png) no-repeat;margin-left:-5px}@media only screen and (min-resolution:192dpi){#logo{background:url(//www.google.com/images/branding/googlelogo/2x/googlelogo_color_150x54dp.png) no-repeat 0% 0%/100% 100%;-moz-border-image:url(//www.google.com/images/branding/googlelogo/2x/googlelogo_color_150x54dp.png) 0}}@media only screen and (-webkit-min-device-pixel-ratio:2){#logo{background:url(//www.google.com/images/branding/googlelogo/2x/googlelogo_color_150x54dp.png) no-repeat;-webkit-background-size:100% 100%}}#logo{display:inline-block;height:54px;width:150px}
  </style>
  <a href=//www.google.com/><span id=logo aria-label=Google></span></a>
  <p><b>400.</b> <ins>That’s an error.</ins>
  <p>Your client has issued a malformed or illegal request.  <ins>That’s all we know.</ins>
* Closing connection 0

And youtube-dl one


youtube-dl -v --print-traffic fxfNOVZh4B4 > message.txt
[debug] System config: []
[debug] User config: []
[debug] Command-line args: [u'-v', u'--print-traffic', u'fxfNOVZh4B4']
[debug] Encodings: locale UTF-8, fs UTF-8, out None, pref UTF-8
[debug] youtube-dl version 2016.07.03.1
[debug] Python version 2.7.11+ - Linux-4.4.0-28-generic-x86_64-with-Ubuntu-16.04-xenial
[debug] exe versions: ffmpeg 2.8.6-1ubuntu2, ffprobe 2.8.6-1ubuntu2, rtmpdump 2.4
[debug] Proxy map: {}
WARNING: Requested formats are incompatible for merge and will be merged into mkv.

For youtube-dl command I attach some of the output into a file:
message.txt

Also I neeed to mention that without the -x parameter worked fine. Perhaps has issues when the internet is down. (A posssible problem)

@pc-magas commented on GitHub (Jul 3, 2016): Curl command ``` curl -v 'https://www.youtube.com/get_video_info?&video_id=fxfNOVZh4B4&e l=info&ps=default&eurl=&gl=US&hl=en' * Trying 195.14.151.31... * Connected to www.youtube.com (195.14.151.31) port 443 (#0) * found 173 certificates in /etc/ssl/certs/ca-certificates.crt * found 697 certificates in /etc/ssl/certs * ALPN, offering http/1.1 * SSL connection using TLS1.2 / ECDHE_ECDSA_AES_128_GCM_SHA256 * server certificate verification OK * server certificate status verification SKIPPED * common name: *.google.com (matched) * server certificate expiration date OK * server certificate activation date OK * certificate public key: EC * certificate version: #3 * subject: C=US,ST=California,L=Mountain View,O=Google Inc,CN=*.google.com * start date: Thu, 23 Jun 2016 08:33:56 GMT * expire date: Thu, 15 Sep 2016 08:31:00 GMT * issuer: C=US,O=Google Inc,CN=Google Internet Authority G2 * compression: NULL * ALPN, server accepted to use http/1.1 > GET /get_video_info?&video_id=fxfNOVZh4B4&e l=info&ps=default&eurl=&gl=US&hl=en HTTP/1.1 > Host: www.youtube.com > User-Agent: curl/7.47.0 > Accept: */* > * HTTP 1.0, assume close after body < HTTP/1.0 400 Bad Request < Content-Type: text/html; charset=UTF-8 < Content-Length: 1555 < Date: Sun, 03 Jul 2016 18:40:45 GMT < <!DOCTYPE html> <html lang=en> <meta charset=utf-8> <meta name=viewport content="initial-scale=1, minimum-scale=1, width=device-width"> <title>Error 400 (Bad Request)!!1</title> <style> *{margin:0;padding:0}html,code{font:15px/22px arial,sans-serif}html{background:#fff;color:#222;padding:15px}body{margin:7% auto 0;max-width:390px;min-height:180px;padding:30px 0 15px}* > body{background:url(//www.google.com/images/errors/robot.png) 100% 5px no-repeat;padding-right:205px}p{margin:11px 0 22px;overflow:hidden}ins{color:#777;text-decoration:none}a img{border:0}@media screen and (max-width:772px){body{background:none;margin-top:0;max-width:none;padding-right:0}}#logo{background:url(//www.google.com/images/branding/googlelogo/1x/googlelogo_color_150x54dp.png) no-repeat;margin-left:-5px}@media only screen and (min-resolution:192dpi){#logo{background:url(//www.google.com/images/branding/googlelogo/2x/googlelogo_color_150x54dp.png) no-repeat 0% 0%/100% 100%;-moz-border-image:url(//www.google.com/images/branding/googlelogo/2x/googlelogo_color_150x54dp.png) 0}}@media only screen and (-webkit-min-device-pixel-ratio:2){#logo{background:url(//www.google.com/images/branding/googlelogo/2x/googlelogo_color_150x54dp.png) no-repeat;-webkit-background-size:100% 100%}}#logo{display:inline-block;height:54px;width:150px} </style> <a href=//www.google.com/><span id=logo aria-label=Google></span></a> <p><b>400.</b> <ins>That’s an error.</ins> <p>Your client has issued a malformed or illegal request. <ins>That’s all we know.</ins> * Closing connection 0 ``` And youtube-dl one ``` youtube-dl -v --print-traffic fxfNOVZh4B4 > message.txt [debug] System config: [] [debug] User config: [] [debug] Command-line args: [u'-v', u'--print-traffic', u'fxfNOVZh4B4'] [debug] Encodings: locale UTF-8, fs UTF-8, out None, pref UTF-8 [debug] youtube-dl version 2016.07.03.1 [debug] Python version 2.7.11+ - Linux-4.4.0-28-generic-x86_64-with-Ubuntu-16.04-xenial [debug] exe versions: ffmpeg 2.8.6-1ubuntu2, ffprobe 2.8.6-1ubuntu2, rtmpdump 2.4 [debug] Proxy map: {} WARNING: Requested formats are incompatible for merge and will be merged into mkv. ``` For youtube-dl command I attach some of the output into a file: [message.txt](https://github.com/rg3/youtube-dl/files/345237/message.txt) Also I neeed to mention that without the -x parameter worked fine. Perhaps has issues when the internet is down. (A posssible problem)

deekerman commented

2026-02-21 03:06:40 -05:00

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Owner

@dstftw commented on GitHub (Jul 3, 2016):

So does it work now? According to message.txt it does.

@dstftw commented on GitHub (Jul 3, 2016): So does it work now? According to `message.txt` it does.

deekerman commented

2026-02-21 03:06:40 -05:00

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Owner

@pc-magas commented on GitHub (Jul 4, 2016):

Yes it works.
Perhaps was internet's connection issue.

@pc-magas commented on GitHub (Jul 4, 2016): Yes it works. Perhaps was internet's connection issue.

deekerman commented

2026-02-21 03:06:41 -05:00

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@yan12125 commented on GitHub (Jan 30, 2018):

Closing as solved.

@yan12125 commented on GitHub (Jan 30, 2018): Closing as solved.

deekerman commented

2026-02-21 03:06:41 -05:00

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@pc-magas commented on GitHub (Jan 30, 2018):

I think in this case would be better if a suitable message has been shown instead of all this error messages. It would be more clear for everyone using the youtube-dl.

@pc-magas commented on GitHub (Jan 30, 2018): I think in this case would be better if a suitable message has been shown instead of all this error messages. It would be more clear for everyone using the youtube-dl.

deekerman referenced this issue

2026-02-21 04:09:14 -05:00

Downloader errors #10113

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Youtube-dl installed via pip gets error: "unable to download video info webpage: " #8203