Radarr not upgrading when custom format conditions are met #5703

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opened 2026-02-19 23:00:30 -05:00 by deekerman · 3 comments
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Originally created by @alculete on GitHub (Mar 20, 2021).

Describe the bug

To Reproduce

profile
Quality profile

Custom Format
custom format

Platform Information (please complete the following information):
OS: Ubuntu 20.04.2 LTS x86_64
Kernel: 5.4.0-67-generic
Shell: bash 5.0.17

  • Docker: Yes
  • Radarr Branch: nightly
Originally created by @alculete on GitHub (Mar 20, 2021). <!-- Support Requests will be closed immediately, if you are unsure go to our Reddit or Discord first. Exceptions do not mean you found a bug! --> **Describe the bug** <!-- A clear and concise description of what the bug is. --> **To Reproduce** <!-- Steps to reproduce the behavior: 1. Go to Custom format, create a language format 2. Add the language format to your profile 3. set the language format score to 1 3. set the profile to upgrade until 1 4. Profile never upgrades to 1 I have to manually upgrade when conditions on custom format are met. **Expected behavior** Search torrents and if custom format conditions are met, upgrade. **Screenshots** <!-- If applicable, add screenshots to help explain your problem.--> **profile** ![Quality profile](https://user-images.githubusercontent.com/2129497/111873033-0d3b7700-8997-11eb-9544-3e423c0da145.png) **Custom Format** ![custom format](https://user-images.githubusercontent.com/2129497/111873036-0f053a80-8997-11eb-9300-f618641822f9.png) **Platform Information (please complete the following information):** OS: Ubuntu 20.04.2 LTS x86_64 Kernel: 5.4.0-67-generic Shell: bash 5.0.17 - Docker: Yes - Radarr Branch: nightly
deekerman 2026-02-19 23:00:30 -05:00
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Owner

@bakerboy448 commented on GitHub (Mar 20, 2021):

Please fully fill out the template that you butchered including version, logs, and what the existing file is, what you think it should have upgraded to

@bakerboy448 commented on GitHub (Mar 20, 2021): Please fully fill out the template that you butchered including version, logs, and what the existing file is, what you think it should have upgraded to
Author
Owner

@alculete commented on GitHub (Mar 21, 2021):

Please fully fill out the template that you butchered including version, logs, and what the existing file is, what you think it should Firstly it is supposed to download a file in any language and then upgrade to Portuguese language

@alculete commented on GitHub (Mar 21, 2021): > Please fully fill out the template that you butchered including version, logs, and what the existing file is, what you think it should Firstly it is supposed to download a file in any language and then upgrade to Portuguese language
Author
Owner

@bakerboy448 commented on GitHub (Mar 21, 2021):

Please use one of the support channels: Reddit or Discord for support/questions.

@bakerboy448 commented on GitHub (Mar 21, 2021): Please use one of the support channels: [Reddit](https://www.reddit.com/r/radarr/) or [Discord](https://radarr.video/discord) for support/questions.
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starred/Radarr#5703
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