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Rustdesk not connecting to several remote desktops #1489
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starred/rustdesk-rustdesk#1489
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Originally created by @GreGNee on GitHub (Mar 7, 2023).
Bug Description
hello guys,
I'm using a self hosted server
Most of the pc's i can take over but some doesn't connect. 'Deadline has elapsed'
The client device says it's ready (with a green light) but whatever i try i can't connect to it from different devices (phone / windows desktop) > deadline has elapsed
I'm connecting from a windows 11 to a windows 10 machine and android phone to the same windows 10 machine.
I have other windows 10 machines which i can take over but some not... where can i check where it's failing?
I've removed personal information but this is the log at the local side, after different tries it fails with the error deadline has elapsed
[2023-03-07 10:53:27.797124 +01:00] INFO [src\common.rs:69] clipboard update found on client
[2023-03-07 10:53:27.797467 +01:00] INFO [src\client.rs:146] rendezvous server: rust.---:21116
[2023-03-07 10:53:27.817531 +01:00] INFO [src\client.rs:160] #1 punch attempt with 192.168.1.184:59908, id: 301aaaaa
[2023-03-07 10:53:28.189902 +01:00] INFO [src\client.rs:201] Hole Punched 301aaaaa = x.x.x.x:53584
[2023-03-07 10:53:28.189967 +01:00] INFO [src\client.rs:232] 372 ms used to punch hole, relay_server: rust.----, nat_type: ASYMMETRIC
[2023-03-07 10:53:28.190186 +01:00] INFO [src\client.rs:307] peer address: x.x.x.x3:53584, timeout: 2232
[2023-03-07 10:53:30.442946 +01:00] INFO [src\client.rs:444] #1 request relay attempt, id: 301aaaaa, uuid: xxxxxx-xxxx-xxxx-xxxx-xxx, relay_server: rust.----, secure: true
[2023-03-07 10:53:30.531965 +01:00] INFO [src\client.rs:341] 2.3417726s used to establish connection
[2023-03-07 10:53:48.556406 +01:00] INFO [src\client.rs:1200] Audio decoder loop exits
[2023-03-07 10:53:48.556397 +01:00] INFO [src\client.rs:1181] Video decoder loop exits
[2023-03-07 10:53:48.882538 +01:00] DEBUG [src\ui\remote.rs:1477] Exit clipboard service of client
Where is it going wrong?
How to Reproduce
Trying to connect to a specific Windows 10 machine.
Expected Behavior
Connecting successfully
Operating system(s) on local side and remote side
Windows 11 > Windows 10
RustDesk Version(s) on local side and remote side
1.1.9 > 1.1.9
Screenshots
Additional Context
No response
@rustdesk commented on GitHub (Mar 7, 2023):
search "Deadline has elapsed" please
@rustdesk commented on GitHub (Mar 7, 2023):
#763
@GreGNee commented on GitHub (Mar 7, 2023):
To bad no support... already checked the other topics, so i'm not alone in this one.
Debug logs are not showing any valuable information what could be wrong.
When i shutdown the remote desktop the local side says it's now offline. So for some reason there is communication.
So back to anydesk i think.
@rustdesk commented on GitHub (Mar 7, 2023):
https://github.com/rustdesk/rustdesk/issues/1597#issuecomment-1432517984