Rustdesk not connecting to several remote desktops #1489

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opened 2026-02-20 23:28:14 -05:00 by deekerman · 4 comments
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Originally created by @GreGNee on GitHub (Mar 7, 2023).

Bug Description

hello guys,

I'm using a self hosted server

Most of the pc's i can take over but some doesn't connect. 'Deadline has elapsed'

The client device says it's ready (with a green light) but whatever i try i can't connect to it from different devices (phone / windows desktop) > deadline has elapsed

I'm connecting from a windows 11 to a windows 10 machine and android phone to the same windows 10 machine.
I have other windows 10 machines which i can take over but some not... where can i check where it's failing?

I've removed personal information but this is the log at the local side, after different tries it fails with the error deadline has elapsed

[2023-03-07 10:53:27.797124 +01:00] INFO [src\common.rs:69] clipboard update found on client
[2023-03-07 10:53:27.797467 +01:00] INFO [src\client.rs:146] rendezvous server: rust.---:21116
[2023-03-07 10:53:27.817531 +01:00] INFO [src\client.rs:160] #1 punch attempt with 192.168.1.184:59908, id: 301aaaaa
[2023-03-07 10:53:28.189902 +01:00] INFO [src\client.rs:201] Hole Punched 301aaaaa = x.x.x.x:53584
[2023-03-07 10:53:28.189967 +01:00] INFO [src\client.rs:232] 372 ms used to punch hole, relay_server: rust.----, nat_type: ASYMMETRIC
[2023-03-07 10:53:28.190186 +01:00] INFO [src\client.rs:307] peer address: x.x.x.x3:53584, timeout: 2232
[2023-03-07 10:53:30.442946 +01:00] INFO [src\client.rs:444] #1 request relay attempt, id: 301aaaaa, uuid: xxxxxx-xxxx-xxxx-xxxx-xxx, relay_server: rust.----, secure: true
[2023-03-07 10:53:30.531965 +01:00] INFO [src\client.rs:341] 2.3417726s used to establish connection
[2023-03-07 10:53:48.556406 +01:00] INFO [src\client.rs:1200] Audio decoder loop exits
[2023-03-07 10:53:48.556397 +01:00] INFO [src\client.rs:1181] Video decoder loop exits
[2023-03-07 10:53:48.882538 +01:00] DEBUG [src\ui\remote.rs:1477] Exit clipboard service of client

Where is it going wrong?

How to Reproduce

Trying to connect to a specific Windows 10 machine.

Expected Behavior

Connecting successfully

Operating system(s) on local side and remote side

Windows 11 > Windows 10

RustDesk Version(s) on local side and remote side

1.1.9 > 1.1.9

Screenshots

2023-03-07_11h04_49

Additional Context

No response

Originally created by @GreGNee on GitHub (Mar 7, 2023). ### Bug Description hello guys, I'm using a self hosted server Most of the pc's i can take over but some doesn't connect. 'Deadline has elapsed' The client device says it's ready (with a green light) but whatever i try i can't connect to it from different devices (phone / windows desktop) > deadline has elapsed I'm connecting from a windows 11 to a windows 10 machine and android phone to the same windows 10 machine. I have other windows 10 machines which i can take over but some not... where can i check where it's failing? I've removed personal information but this is the log at the local side, after different tries it fails with the error deadline has elapsed [2023-03-07 10:53:27.797124 +01:00] INFO [src\common.rs:69] clipboard update found on client [2023-03-07 10:53:27.797467 +01:00] INFO [src\client.rs:146] rendezvous server: rust.---:21116 [2023-03-07 10:53:27.817531 +01:00] INFO [src\client.rs:160] #1 punch attempt with 192.168.1.184:59908, id: 301aaaaa [2023-03-07 10:53:28.189902 +01:00] INFO [src\client.rs:201] Hole Punched 301aaaaa = x.x.x.x:53584 [2023-03-07 10:53:28.189967 +01:00] INFO [src\client.rs:232] 372 ms used to punch hole, relay_server: rust.----, nat_type: ASYMMETRIC [2023-03-07 10:53:28.190186 +01:00] INFO [src\client.rs:307] peer address: x.x.x.x3:53584, timeout: 2232 [2023-03-07 10:53:30.442946 +01:00] INFO [src\client.rs:444] #1 request relay attempt, id: 301aaaaa, uuid: xxxxxx-xxxx-xxxx-xxxx-xxx, relay_server: rust.----, secure: true [2023-03-07 10:53:30.531965 +01:00] INFO [src\client.rs:341] 2.3417726s used to establish connection [2023-03-07 10:53:48.556406 +01:00] INFO [src\client.rs:1200] Audio decoder loop exits [2023-03-07 10:53:48.556397 +01:00] INFO [src\client.rs:1181] Video decoder loop exits [2023-03-07 10:53:48.882538 +01:00] DEBUG [src\ui\remote.rs:1477] Exit clipboard service of client Where is it going wrong? ### How to Reproduce Trying to connect to a specific Windows 10 machine. ### Expected Behavior Connecting successfully ### Operating system(s) on local side and remote side Windows 11 > Windows 10 ### RustDesk Version(s) on local side and remote side 1.1.9 > 1.1.9 ### Screenshots ![2023-03-07_11h04_49](https://user-images.githubusercontent.com/35561319/223389949-661aa07a-eb7d-4647-af32-107ca31b434f.png) ### Additional Context _No response_
deekerman 2026-02-20 23:28:14 -05:00
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@rustdesk commented on GitHub (Mar 7, 2023):

search "Deadline has elapsed" please

@rustdesk commented on GitHub (Mar 7, 2023): search "Deadline has elapsed" please
Author
Owner

@rustdesk commented on GitHub (Mar 7, 2023):

#763

@rustdesk commented on GitHub (Mar 7, 2023): #763
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@GreGNee commented on GitHub (Mar 7, 2023):

To bad no support... already checked the other topics, so i'm not alone in this one.
Debug logs are not showing any valuable information what could be wrong.

When i shutdown the remote desktop the local side says it's now offline. So for some reason there is communication.

So back to anydesk i think.

@GreGNee commented on GitHub (Mar 7, 2023): To bad no support... already checked the other topics, so i'm not alone in this one. Debug logs are not showing any valuable information what could be wrong. When i shutdown the remote desktop the local side says it's now offline. So for some reason there is communication. So back to anydesk i think.
Author
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@rustdesk commented on GitHub (Mar 7, 2023): https://github.com/rustdesk/rustdesk/issues/1597#issuecomment-1432517984
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starred/rustdesk-rustdesk#1489
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