Rustdesk Connection Error 10054 just in a strage condition

deekerman commented

2026-02-20 23:10:04 -05:00

Owner

Originally created by @Emanuele971 on GitHub (Sep 6, 2022).

Hi guys, I have a strange problem! 🙃 I set up my self-server Rustdesk.
On my inaternal DNS I registered a URL linked to the LAN IP of my Rustdesk server . For the outside (internet) I registered a record type "A" with the same URL which is resolved instead with my public IP. After that I created the redirections for the ports indicated by the documentation, towards the LAN ip of my server:
21114:21119/tcp
8000/tcp
21116/udp
and I see traffic passing on these ports from my firewall.
For both clients I enter my url in the "server ID" setting and they both mark "ready"✅
Now, between two client connected outside my LAN (internet) It works!
Between two client connected inside my LAN, It works!
But between two client, one connected outside my LAN (internet) and one connected inside my LAN, it does not work!....😭
I get the error: Connection Error 10054 - An existing connection have go be close from the client.
Anyone have an idea? Please

Originally created by @Emanuele971 on GitHub (Sep 6, 2022). Hi guys, I have a strange problem! 🙃 I set up my self-server Rustdesk. On my inaternal DNS I registered a URL linked to the LAN IP of my Rustdesk server . For the outside (internet) I registered a record type "A" with the same URL which is resolved instead with my public IP. After that I created the redirections for the ports indicated by the documentation, towards the LAN ip of my server: 21114:21119/tcp 8000/tcp 21116/udp and I see traffic passing on these ports from my firewall. For both clients I enter my url in the "server ID" setting and they both mark "ready"✅ Now, between two client connected outside my LAN (internet) It works! Between two client connected inside my LAN, It works! But between two client, one connected outside my LAN (internet) and one connected inside my LAN, it does not work!....😭 I get the error: Connection Error 10054 - An existing connection have go be close from the client. Anyone have an idea? Please ![image](https://user-images.githubusercontent.com/112970750/188713773-f0b4fe80-5a23-44f9-b1b3-9c39b50018bd.png)

deekerman closed this issue

2026-02-20 23:10:05 -05:00

deekerman commented

2026-02-20 23:10:07 -05:00

Author

Owner

@rustdesk commented on GitHub (Sep 6, 2022):

#1343

@rustdesk commented on GitHub (Sep 6, 2022): #1343

deekerman commented

2026-02-20 23:10:08 -05:00

Author

Owner

@Emanuele971 commented on GitHub (Sep 12, 2022):

Hi, thanks for you reply, but I don't understand.
In the other cases that you linked, it's advised to enable ALWAYS_USE_RELAY, but I dont understand how...
In my folder /opt/rustdesk/ I have just these files:
db_v2.sqlite3 db_v2.sqlite3-shm db_v2.sqlite3-wal hbbr hbbs id_ed25519 id_ed25519.pub
Which is the configuration file? Where i can enable ALWAYS_USE_RELAY?
The files hbbr and hbbs are not editable... when I open them with nano are like crypted.
I tried even to edit the file install.sh (downloaded from https://raw.githubusercontent.com/dinger1986/rustdeskinstall/master/install.sh following the ufficial docs).
I have read someone saying: "ALWAYS_USE_RELAY=Y" or put below into .env file..."
but where is the .env files?
Thanks a lot in advance for your support.
Greetings
Martino

@Emanuele971 commented on GitHub (Sep 12, 2022): Hi, thanks for you reply, but I don't understand. In the other cases that you linked, it's advised to enable ALWAYS_USE_RELAY, but I dont understand how... In my folder /opt/rustdesk/ I have just these files: db_v2.sqlite3 db_v2.sqlite3-shm db_v2.sqlite3-wal hbbr hbbs id_ed25519 id_ed25519.pub Which is the configuration file? Where i can enable ALWAYS_USE_RELAY? The files hbbr and hbbs are not editable... when I open them with nano are like crypted. I tried even to edit the file install.sh (downloaded from https://raw.githubusercontent.com/dinger1986/rustdeskinstall/master/install.sh following the ufficial docs). I have read someone saying: "ALWAYS_USE_RELAY=Y" or put below into .env file..." but where is the .env files? Thanks a lot in advance for your support. Greetings Martino

deekerman commented

2026-02-20 23:10:08 -05:00

Author

Owner

@Emanuele971 commented on GitHub (Sep 13, 2022):

@rustdesk Can you please reopen the case?

@Emanuele971 commented on GitHub (Sep 13, 2022): @rustdesk Can you please reopen the case?

Rows
Columns

Rustdesk Connection Error 10054 just in a strage condition #763