Rustdesk not connecting #1879

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opened 2026-02-21 00:07:11 -05:00 by deekerman · 2 comments
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Originally created by @sanoj-m on GitHub (Jun 25, 2023).

Bug Description

image
my ddns is up, all ports are open, docker have changed from debian to ubuntu 20. still shows ready not connecting.

image
all users are showing ready but not online

hbbs and hbbr is running in containers

what else am i missing?

How to Reproduce

reinstalled docker

Expected Behavior

should be connecting to the clients as i have done the same installation process following the self hosting docs

Operating system(s) on local side and remote side

Windows 11

RustDesk Version(s) on local side and remote side

1.2.0

Screenshots

image

Additional Context

No response

Originally created by @sanoj-m on GitHub (Jun 25, 2023). ### Bug Description ![image](https://github.com/rustdesk/rustdesk/assets/72506041/36fd0640-fb80-4cf3-83fa-270284bf1859) my ddns is up, all ports are open, docker have changed from debian to ubuntu 20. still shows ready not connecting. ![image](https://github.com/rustdesk/rustdesk/assets/72506041/19e478c3-949d-464d-95f1-bde325efa645) all users are showing ready but not online hbbs and hbbr is running in containers what else am i missing? ### How to Reproduce reinstalled docker ### Expected Behavior should be connecting to the clients as i have done the same installation process following the self hosting docs ### Operating system(s) on local side and remote side Windows 11 ### RustDesk Version(s) on local side and remote side 1.2.0 ### Screenshots ![image](https://github.com/rustdesk/rustdesk/assets/72506041/a06de8aa-f686-45bb-91ee-5297ad699c20) ### Additional Context _No response_
deekerman 2026-02-21 00:07:11 -05:00
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Author
Owner

@rustdesk commented on GitHub (Jun 25, 2023):

#763

@rustdesk commented on GitHub (Jun 25, 2023): #763
Author
Owner

@sanoj-m commented on GitHub (Jun 25, 2023):

Please guide me where I can find some help?

@sanoj-m commented on GitHub (Jun 25, 2023): Please guide me where I can find some help?
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starred/rustdesk-rustdesk#1879
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