Filetransfer not available if remote system got a custom shell instead of standard explorer.exe #2426

Closed
opened 2026-02-21 00:21:50 -05:00 by deekerman · 2 comments
Owner

Originally created by @avsaponchik on GitHub (Jan 17, 2024).

Bug Description

Issue name^.
Tested on Windows 11 (master) machine (PC that is connecting to another machine) and Windows 7 (slave) machine (which we connect to).

How to Reproduce

On the machine with Windows 10 LTSC (not tested on any other OS type), if we activate advanced shell settings and change our desired shell to something else (windows will not boot explorer.exe upon startup) - when we connect to it there will be no disks or folders and filetransfer from or to that machine is not available.

Expected Behavior

Filetransfer should work no matter what shell is executed upon startup.

Operating system(s) on local side and remote side

Windows 11 x64, No matter actually

RustDesk Version(s) on local side and remote side

1.2.3 (2023-10-13 10:57) > 1.2.3 (2023-10-13 10:57)

Screenshots

изображение

Additional Context

If we manually start an explorer.exe and then reconnect with rustdesk then filetranfer will be available again

Originally created by @avsaponchik on GitHub (Jan 17, 2024). ### Bug Description Issue name^. Tested on Windows 11 (master) machine (PC that is connecting to another machine) and Windows 7 (slave) machine (which we connect to). ### How to Reproduce On the machine with Windows 10 LTSC (not tested on any other OS type), if we activate advanced shell settings and change our desired shell to something else (windows will not boot explorer.exe upon startup) - when we connect to it there will be no disks or folders and filetransfer from or to that machine is not available. ### Expected Behavior Filetransfer should work no matter what shell is executed upon startup. ### Operating system(s) on local side and remote side Windows 11 x64, No matter actually ### RustDesk Version(s) on local side and remote side 1.2.3 (2023-10-13 10:57) > 1.2.3 (2023-10-13 10:57) ### Screenshots ![изображение](https://github.com/rustdesk/rustdesk/assets/1337953/2a58bcc7-5712-4c3e-bc47-e4a1fac6069e) ### Additional Context If we manually start an explorer.exe and then reconnect with rustdesk then filetranfer will be available again
deekerman 2026-02-21 00:21:50 -05:00
  • closed this issue
  • added the
    bug
    label
Author
Owner

@rustdesk commented on GitHub (Jan 17, 2024):

#763

@rustdesk commented on GitHub (Jan 17, 2024): #763
Author
Owner

@avsaponchik commented on GitHub (Jan 17, 2024):

actually, this exact system is running windows 10 LTSC

@avsaponchik commented on GitHub (Jan 17, 2024): actually, this exact system is running windows 10 LTSC
Sign in to join this conversation.
No milestone
No project
No assignees
1 participant
Notifications
Due date
The due date is invalid or out of range. Please use the format "yyyy-mm-dd".

No due date set.

Dependencies

No dependencies set.

Reference
starred/rustdesk-rustdesk#2426
No description provided.