starred/rustdesk-rustdesk

Fork 0

mirror of https://github.com/rustdesk/rustdesk.git synced 2026-03-02 19:26:56 -05:00

No program is associated to execute this action while installing (windows 7) #2555

New issue

Closed

opened 2026-02-21 00:25:02 -05:00 by deekerman · 12 comments

deekerman commented

2026-02-21 00:25:02 -05:00

Owner

Originally created by @wadih on GitHub (Mar 16, 2024).

Bug Description

Running rustdesk works when double clicking.

Then I click on Install, and click "Accept and Install", and that's when the error appears and install is aborted:

I tried unchecking the options of "Create start menu shortcut" and "Create desktop icon", but the error still appears.

I set the executable's Compatibility mode = Windows 7 , but still getting this error .

The message is in french, and translated in english means:

ruskdesk://
No program is associated to execute the required action. Install a program, or 
if it's already the case, create an association in the Control Panel in Default 
Programs.

How to Reproduce

Double click on rustdesk-1.2.3-1-x86_64.exe
Click on "Install"
Click on "Accept and Install"

Expected Behavior

Program would get installed

Operating system(s) on local side and remote side

Windows 7 SP1

RustDesk Version(s) on local side and remote side

1.2.3-1

Screenshots

Additional Context

No response

Originally created by @wadih on GitHub (Mar 16, 2024). ### Bug Description Running rustdesk works when double clicking. Then I click on Install, and click "Accept and Install", and that's when the error appears and install is aborted: ![Screenshot from 2024-03-16 10-09-20](https://github.com/rustdesk/rustdesk/assets/1222066/9a72f76e-515c-4e5f-9f61-1b7f0ed7ea6f) I tried unchecking the options of "Create start menu shortcut" and "Create desktop icon", but the error still appears. I set the executable's Compatibility mode = Windows 7 , but still getting this error . The message is in french, and translated in english means: ``` ruskdesk:// No program is associated to execute the required action. Install a program, or if it's already the case, create an association in the Control Panel in Default Programs. ``` ### How to Reproduce Double click on rustdesk-1.2.3-1-x86_64.exe Click on "Install" Click on "Accept and Install" ### Expected Behavior Program would get installed ### Operating system(s) on local side and remote side Windows 7 SP1 ### RustDesk Version(s) on local side and remote side 1.2.3-1 ### Screenshots ![Screenshot from 2024-03-16 10-09-20](https://github.com/rustdesk/rustdesk/assets/1222066/5ba62a79-556d-4ee9-9b78-abcd7562cce7) ### Additional Context _No response_

deekerman

2026-02-21 00:25:02 -05:00

closed this issue
added the
bug
label

deekerman commented

2026-02-21 00:25:06 -05:00

Author

Owner

@rustdesk commented on GitHub (Mar 16, 2024):

#763

@rustdesk commented on GitHub (Mar 16, 2024): #763

deekerman commented

2026-02-21 00:25:06 -05:00

Author

Owner

@rustdesk commented on GitHub (Mar 16, 2024):

use the sciter 32 version please.

@rustdesk commented on GitHub (Mar 16, 2024): use the sciter 32 version please.

deekerman commented

2026-02-21 00:25:06 -05:00

Author

Owner

@wadih commented on GitHub (Mar 16, 2024):

I am willing to find a solution, I think everything is almost perfectly working, but the installation does a single step which seems isn't working on that machine.

It seems the installer is trying to create a rustdesk:// schema and that step doesn't work, and the installation stops there.

I could try to create the schema manually in regedit .

Edit: Ok trying the sciter 32 version now

@wadih commented on GitHub (Mar 16, 2024): I am willing to find a solution, I think everything is almost perfectly working, but the installation does a single step which seems isn't working on that machine. It seems the installer is trying to create a rustdesk:// schema and that step doesn't work, and the installation stops there. I could try to create the schema manually in regedit . Edit: Ok trying the sciter 32 version now

deekerman commented

2026-02-21 00:25:06 -05:00

Author

Owner

@wadih commented on GitHub (Mar 16, 2024):

sciter32 version has the same issue with that "rustdesk://" schema step.

It seems the failure happens at Windows level so no additional details on what exactly fails.

Perhaps I can start the installer with logging on and look at the final step before failure?

@wadih commented on GitHub (Mar 16, 2024): sciter32 version has the same issue with that "rustdesk://" schema step. It seems the failure happens at Windows level so no additional details on what exactly fails. Perhaps I can start the installer with logging on and look at the final step before failure?

deekerman commented

2026-02-21 00:25:06 -05:00

Author

Owner

@rustdesk commented on GitHub (Mar 16, 2024):

no log

@rustdesk commented on GitHub (Mar 16, 2024): no log

deekerman commented

2026-02-21 00:25:06 -05:00

Author

Owner

@wadih commented on GitHub (Mar 16, 2024):

Ok. I will try to think about it, and check the source code.

I tried other previous versions, I think one of them worked when I uncheck the "add shortcuts" options, but it was an older version.

@wadih commented on GitHub (Mar 16, 2024): Ok. I will try to think about it, and check the source code. I tried other previous versions, I think one of them worked when I uncheck the "add shortcuts" options, but it was an older version.

deekerman commented

2026-02-21 00:25:06 -05:00

Author

Owner

@rustdesk commented on GitHub (Mar 16, 2024):

Thanks

@rustdesk commented on GitHub (Mar 16, 2024): Thanks

deekerman commented

2026-02-21 00:25:06 -05:00

Author

Owner

@rustdesk commented on GitHub (Mar 16, 2024):

github.com/rustdesk/rustdesk@6cbbb6498f/src/platform/windows.rs (L1091)

@rustdesk commented on GitHub (Mar 16, 2024): https://github.com/rustdesk/rustdesk/blob/6cbbb6498fbab1b75b70fa6b5bd5512231eeaea5/src/platform/windows.rs#L1091

deekerman commented

2026-02-21 00:25:06 -05:00

Author

Owner

@rustdesk commented on GitHub (Mar 16, 2024):

You can also try rustdesk.exe --silent-install 1 in command line. You will see where it stops.

@rustdesk commented on GitHub (Mar 16, 2024): You can also try `rustdesk.exe --silent-install 1` in command line. You will see where it stops.

deekerman commented

2026-02-21 00:25:06 -05:00

Author

Owner

@wadih commented on GitHub (Mar 16, 2024):

I found a solution.

When right-clicking on the sciter .exe and choosing Resolve compatibility issues, windows recommends setting Windows XP SP2 compatibility.

Then I do this, and installation succeeds!

It only works on sciter .exe version, the other version doesn't have Windows XP SP2 availability in compatibility mode, only Windows Vista, but it doesn't work.

@wadih commented on GitHub (Mar 16, 2024): I found a solution. When right-clicking on the sciter .exe and choosing `Resolve compatibility issues`, windows recommends setting `Windows XP SP2` compatibility. Then I do this, and installation succeeds! It only works on sciter .exe version, the other version doesn't have Windows XP SP2 availability in compatibility mode, only Windows Vista, but it doesn't work.

deekerman commented

2026-02-21 00:25:06 -05:00

Author

Owner

@rustdesk commented on GitHub (Mar 16, 2024):

@21pages follow it up later, including 1.2.4 sciter does not work because of bcryptprimitives.dll missed, check which crate introduce this.

@rustdesk commented on GitHub (Mar 16, 2024): @21pages follow it up later, including 1.2.4 sciter does not work because of bcryptprimitives.dll missed, check which crate introduce this.

deekerman commented

2026-02-21 00:25:06 -05:00

Author

Owner

@rustdesk commented on GitHub (May 8, 2024):

https://github.com/rustdesk/rustdesk/discussions/7503 sticked to old rust now

and msi added

@rustdesk commented on GitHub (May 8, 2024): https://github.com/rustdesk/rustdesk/discussions/7503 sticked to old rust now and msi added