DPI problems when running x64 RustDesk on Windows 7 #3041

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opened 2026-02-21 01:04:28 -05:00 by deekerman · 1 comment

deekerman commented

2026-02-21 01:04:28 -05:00

Owner

Originally created by @jernejs on GitHub (Oct 9, 2024).

Bug Description

When running x64 version of RustDesk on Windows 7, it seems to not run in high-DPI-compatible mode, which results in only part of the screen being visible when the controlled computer is using anything other than 100% DPI. Mouse pointer is also offset on the actual computer compared to what RustDesk is showing.

x86 version of RustDesk doesn't have this problem.

How to Reproduce

Set Windows 7 computer to 150% DPI, run RustDesk, take control from remote computer

Expected Behavior

Whole screen visible

Operating system(s) on local side and remote side

Windows 11 → Windows 7

RustDesk Version(s) on local side and remote side

1.3.2 → 1.3.2

Screenshots

Additional Context

No response

Originally created by @jernejs on GitHub (Oct 9, 2024). ### Bug Description When running x64 version of RustDesk on Windows 7, it seems to not run in high-DPI-compatible mode, which results in only part of the screen being visible when the controlled computer is using anything other than 100% DPI. Mouse pointer is also offset on the actual computer compared to what RustDesk is showing. x86 version of RustDesk doesn't have this problem. ### How to Reproduce Set Windows 7 computer to 150% DPI, run RustDesk, take control from remote computer ### Expected Behavior Whole screen visible ### Operating system(s) on local side and remote side Windows 11 → Windows 7 ### RustDesk Version(s) on local side and remote side 1.3.2 → 1.3.2 ### Screenshots ![{C4F9AA3B-198C-41CB-8EDF-E079832DF556}](https://github.com/user-attachments/assets/7994a9e3-9ced-4089-8d9a-53d43f4963a6) ![image](https://github.com/user-attachments/assets/f5dd594e-9784-4064-abfe-6f18c7c9649a) ### Additional Context _No response_