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Rustdesk Windows suddenly unable to connect to relay server #3171

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opened 2026-02-21 01:10:34 -05:00 by deekerman · 1 comment
deekerman commented 2026-02-21 01:10:34 -05:00
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Originally created by @Zaelnorth on GitHub (Dec 6, 2024).

Bug Description

I setup Relay server hbbr/hbbs running in Oracle Cloud in Docker Containers. Everything used to work just fine. Recently Rustdesk WIndowscannot access the relay anymore, wondering why that is, I checked the firewall, the ports are still open, other docker containers are having no problems. When I save the Relay and the key in desktop app, it says Successful, but then nothing happens.

Is there anyway to debug this?

How to Reproduce

  1. Add relay server (running in docker container) in OCI
  2. Rustdesk Windows stopped being able to connect to it

Expected Behavior

The windows app should be able to connect to relay

Operating system(s) on local (controlling) side and remote (controlled) side

Windows 11

RustDesk Version(s) on local (controlling) side and remote (controlled) side

1.3.4

Screenshots

image

Additional Context

No response

Originally created by @Zaelnorth on GitHub (Dec 6, 2024). ### Bug Description I setup Relay server hbbr/hbbs running in Oracle Cloud in Docker Containers. Everything used to work just fine. Recently Rustdesk WIndowscannot access the relay anymore, wondering why that is, I checked the firewall, the ports are still open, other docker containers are having no problems. When I save the Relay and the key in desktop app, it says Successful, but then nothing happens. Is there anyway to debug this? ### How to Reproduce 1. Add relay server (running in docker container) in OCI 2. Rustdesk Windows stopped being able to connect to it ### Expected Behavior The windows app should be able to connect to relay ### Operating system(s) on local (controlling) side and remote (controlled) side Windows 11 ### RustDesk Version(s) on local (controlling) side and remote (controlled) side 1.3.4 ### Screenshots ![image](https://github.com/user-attachments/assets/a9133963-47a3-47e5-8d46-c25681140187) ### Additional Context _No response_
deekerman 2026-02-21 01:10:34 -05:00
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deekerman commented 2026-02-21 01:10:42 -05:00
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@rustdesk commented on GitHub (Dec 6, 2024):

#763

@rustdesk commented on GitHub (Dec 6, 2024): #763
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